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PayStream Webcast
Beginning Soon
Please turn up the volume on your
computer speakers.
#PayStreamWebcast
Secrets of World Class Human
Resources Departments:
Best Practices Used by Leading
HR Organizations
Anna Barnett, PayStream Advisors
Colleen Williams-Wright, docSTAR
#PayStreamWebcast
Today’s Presenters
Anna Barnett
Technical Writer/Analyst
PayStream Advisors
Colleen Williams-Wright, PHP, SHRM-CP
Director of Human Resources
docSTAR
Who is PayStream
Advisors?
www.paystreamadvisors.com
Research and Advisory Services
for Financial Operations
o HR, IT, Accounts Payable, Accounts
Receivable
o Research, Tools & Education
o Benchmarking
o Electronic Payments
o INNOVATE 2015: The Purchase-to-Pay
Summit
Who is docSTAR?
www.docSTAR.com
Experts in HR and Enterprise
Content Management Solutions
• Award winning workflow and content productivity software company
founded in 1996
• 8,000+ customers, 145,000 users in many industries
• Robust, scalable, affordable solutions supported by a highly
responsive technical team
• Solution is available on-premises or in the cloud
Agenda
• Today’s HR Challenges
• Secrets of World Class HR
Departments: Best Practices of the
Leaders
• Enterprise Content Management
Solutions for HR
• The Future of HR
Today’s HR Challenges
Today’s HR Challenges
Source: World Resources Institute – www.wri.org
The problem with paper
70%
Percentage of of today’s businesses that would
fail within three weeks if they suffered a loss of
paper-based records due to fire or flood.
22%
Percentage by which paper in the average
office grows every year, meaning your paper
will double in 3.3 years. This will happen much
sooner in a high-growth organization.
Today’s HR Challenges
Source: World Resources Institute – www.wri.org
The problem with paper
30%
The time a typical employee spends looking
for information locked in email and filing
cabinets – filing costs average about $20 per
month.
$125
The cost of a misfiled document in a typical HR
organization. A lost document costs $350-400,
and a large organization loses a document
ever 12 seconds.
Today’s HR Challenges
Source: “The hidden reality of payroll & HR administration costs,” Price Waterhouse Coopers
Percent of organizations without
a system or solution to manage
the HR function listed.
Disparate HR systems Increase Risk
Poll Question #1
Which of these efficiency thieves is stealing
your department’s time?
A. New applicant paperwork
B. Ad hoc requests for employee files
C. Preparing for HR audits
D. Maintaining compliance with HIPAA, ACA and ADA
Best Practices of HR
Leaders
Best Practices of HR Leaders
They take a proactive approach to demographic changes.
Source: Bureau of Labor Statistics, 2012
Best Practices for HR Leaders
Today’s workforce is more technology-
minded than their predecessors
They want efficiency, connectivity, and
a technological focus in both their work
and personal life
They value an integrated, transparent,
collaborative “silo-free” workplace
culture
They are automating and enhancing their hiring process
Best Practices of HR Leaders
They utilize a standardized onboarding process
Source: ‘Onboarding Employees: Maximizing Success’ Society of Human Resource Management, 2014
69%
New employees who attended a structured
onboarding orientation program, were 69% more
likely to remain at a company up to 3 years.
54%
Organizations with a standard onboarding
process experience 54% greater new hire
productivity and 50% greater new hire retention.
Best Practices of HR Leaders
A formal review schedule is
supplemented by more frequent,
informal feedback.
The workforce is kept as nimble as
possible, ensuring that any issues
are addressed sooner than later.
Employees are kept abreast of
changes and new opportunities that
can affect their goals.
They’ve revamped their employee review process.
Best Practices of HR Leaders
They’re aggressively eliminating paper and manual
processes.
Best Practices of HR Leaders
Source: PayStream Advisors’ 2015 Financial Meta Survey
They’re aggressively eliminating paper and manual
processes.
Moving from a ‘novice,’
highly paper-based
organization to an
‘innovator,’ organization
can reduce document
processing costs by up to
84%
Best Practices of HR Leaders
They’re aggressively eliminating paper and manual
processes.
18%
increase in productivity and staff engagement
after the implementation of ECM.
reduction of office space allocated to filing
storage is possible when shifting to a culture
of electronic-only filing.
Source: AIIM: “Capitalizing on Content” 2012
60%
Best Practices of HR Leaders
A Real World Case Study: Nazdar
Nazdar Business Challenge: On-board new employees
faster and reduce paper-based processes
“We really wanted to be paperless. With over 40
years’ worth of active employee files, we needed a
user-friendly document management system that
could handle all of our complex legal and medical
personnel information in one location.”
Cindy Upshaw, Nazdar HR Manager
Poll Question #2
Where are you in your electronic HR document
management journey?
A. We haven’t really thought about it
B. We are just doing preliminary research
C. We are considering implementing a solution this year
D. We are definitely automating and are currently evaluating providers
E. We are highly automated
Enterprise Content
Management (ECM)
Solutions for HR
Use Cases for ECM in HR
Increase productivity; Improve Governance and
Compliance
Managing forms and documents for the complete employee life-
cycle
• Employee On-Boarding process
• Benefits
• Change in employee status
• Time off requests
• Terminations
The Future Role of HR
The Future Role of HR
HR is rebranding themselves within their organizations.
HR departments are not satisfied with
spending their time sifting through piles of
paperwork
They are using technology to create more
value within their department
With ECM, they can hire more efficiently,
manage employees more securely, and
offer valuable insight on performance and
spend
Contact:
Anna Barnett
Anna.Barnett@PayStreamAdvisors.com
www.paystreamadvisors.com
Contact:
Colleen Williams-Wright
Cwiliams@docSTAR.com
www.docSTAR.com
Questions?
for spending your time with us.
Thank You

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Secrets of World Class HR Depts | webinar with PayStream Advisors & docSTAR

  • 1. PayStream Webcast Beginning Soon Please turn up the volume on your computer speakers. #PayStreamWebcast
  • 2. Secrets of World Class Human Resources Departments: Best Practices Used by Leading HR Organizations Anna Barnett, PayStream Advisors Colleen Williams-Wright, docSTAR #PayStreamWebcast
  • 3. Today’s Presenters Anna Barnett Technical Writer/Analyst PayStream Advisors Colleen Williams-Wright, PHP, SHRM-CP Director of Human Resources docSTAR
  • 5. Research and Advisory Services for Financial Operations o HR, IT, Accounts Payable, Accounts Receivable o Research, Tools & Education o Benchmarking o Electronic Payments o INNOVATE 2015: The Purchase-to-Pay Summit
  • 7. Experts in HR and Enterprise Content Management Solutions • Award winning workflow and content productivity software company founded in 1996 • 8,000+ customers, 145,000 users in many industries • Robust, scalable, affordable solutions supported by a highly responsive technical team • Solution is available on-premises or in the cloud
  • 8. Agenda • Today’s HR Challenges • Secrets of World Class HR Departments: Best Practices of the Leaders • Enterprise Content Management Solutions for HR • The Future of HR
  • 10. Today’s HR Challenges Source: World Resources Institute – www.wri.org The problem with paper 70% Percentage of of today’s businesses that would fail within three weeks if they suffered a loss of paper-based records due to fire or flood. 22% Percentage by which paper in the average office grows every year, meaning your paper will double in 3.3 years. This will happen much sooner in a high-growth organization.
  • 11. Today’s HR Challenges Source: World Resources Institute – www.wri.org The problem with paper 30% The time a typical employee spends looking for information locked in email and filing cabinets – filing costs average about $20 per month. $125 The cost of a misfiled document in a typical HR organization. A lost document costs $350-400, and a large organization loses a document ever 12 seconds.
  • 12. Today’s HR Challenges Source: “The hidden reality of payroll & HR administration costs,” Price Waterhouse Coopers Percent of organizations without a system or solution to manage the HR function listed. Disparate HR systems Increase Risk
  • 13. Poll Question #1 Which of these efficiency thieves is stealing your department’s time? A. New applicant paperwork B. Ad hoc requests for employee files C. Preparing for HR audits D. Maintaining compliance with HIPAA, ACA and ADA
  • 14. Best Practices of HR Leaders
  • 15. Best Practices of HR Leaders They take a proactive approach to demographic changes. Source: Bureau of Labor Statistics, 2012
  • 16. Best Practices for HR Leaders Today’s workforce is more technology- minded than their predecessors They want efficiency, connectivity, and a technological focus in both their work and personal life They value an integrated, transparent, collaborative “silo-free” workplace culture They are automating and enhancing their hiring process
  • 17. Best Practices of HR Leaders They utilize a standardized onboarding process Source: ‘Onboarding Employees: Maximizing Success’ Society of Human Resource Management, 2014 69% New employees who attended a structured onboarding orientation program, were 69% more likely to remain at a company up to 3 years. 54% Organizations with a standard onboarding process experience 54% greater new hire productivity and 50% greater new hire retention.
  • 18. Best Practices of HR Leaders A formal review schedule is supplemented by more frequent, informal feedback. The workforce is kept as nimble as possible, ensuring that any issues are addressed sooner than later. Employees are kept abreast of changes and new opportunities that can affect their goals. They’ve revamped their employee review process.
  • 19. Best Practices of HR Leaders They’re aggressively eliminating paper and manual processes.
  • 20. Best Practices of HR Leaders Source: PayStream Advisors’ 2015 Financial Meta Survey They’re aggressively eliminating paper and manual processes. Moving from a ‘novice,’ highly paper-based organization to an ‘innovator,’ organization can reduce document processing costs by up to 84%
  • 21. Best Practices of HR Leaders They’re aggressively eliminating paper and manual processes. 18% increase in productivity and staff engagement after the implementation of ECM. reduction of office space allocated to filing storage is possible when shifting to a culture of electronic-only filing. Source: AIIM: “Capitalizing on Content” 2012 60%
  • 22. Best Practices of HR Leaders A Real World Case Study: Nazdar Nazdar Business Challenge: On-board new employees faster and reduce paper-based processes “We really wanted to be paperless. With over 40 years’ worth of active employee files, we needed a user-friendly document management system that could handle all of our complex legal and medical personnel information in one location.” Cindy Upshaw, Nazdar HR Manager
  • 23. Poll Question #2 Where are you in your electronic HR document management journey? A. We haven’t really thought about it B. We are just doing preliminary research C. We are considering implementing a solution this year D. We are definitely automating and are currently evaluating providers E. We are highly automated
  • 25. Use Cases for ECM in HR Increase productivity; Improve Governance and Compliance Managing forms and documents for the complete employee life- cycle • Employee On-Boarding process • Benefits • Change in employee status • Time off requests • Terminations
  • 27. The Future Role of HR HR is rebranding themselves within their organizations. HR departments are not satisfied with spending their time sifting through piles of paperwork They are using technology to create more value within their department With ECM, they can hire more efficiently, manage employees more securely, and offer valuable insight on performance and spend
  • 29. for spending your time with us. Thank You