6 key decision parameters while selecting SaaS LMS, Webinar presented by Amol Shinde, Docebo Solution Consultant

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“6 Key Decision parameters while selecting SaaS LMS”
Presenter:AmolShinde–SolutionConsultant–DoceboIndia
Email:amol.shinde@docebo.com
Tweet me@amolbshinde
1Docebo Webinar

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2About Docebo

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Overview
What is SAAS LMS?
Why SAAS LMS: Comparison SAAS v/s Enterprise
6 Key Decision Parameters while selecting SAAS LMS
1. Ease of Use
2. Feature Readiness
3. Flexibility & Readiness for Integration
4. Hassel Free Hosting & Deployment
5. Security & Scalability
6. Powerful reporting
5 Myths about SAAS LMS
Conclusion
3
Agenda

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4Learning Management System: An Overview
Ref: Bersin & Associates Report on How to select Saas LMS

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5Evolution of Learning Technology
Ref: Bersin & Associates Report on How to select Saas LMS

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6What is SaaS LMS
“Software as a service model for Learning Management Software
application via the web and the LMS is hosted on Cloud”
Clients access the application using a web browser, and are billed by the
month or by another metric measuring use, such as number of
registered users, or projects.

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Why SaaS LMS: Comparison SAAS v/s Licensed
Particulars On Demand SAAS LMS Model Licensed LMS Model
Hosting Installed & Operated by Vendor Hosted at client’s premises
Architecture Multitenant Single Instance
Licensing Model Rented with monthly/annual
renewals
Onetime Cost with 20-25% maintenance
maintenance fees
Support With renewal cost At extra cost
Upgrades & Fixes Upgrades happens automatically
automatically and with transparency
Upgrades are carried out on demand of the
demand of the client as and when needed
Cost Moderate as all fees are monthly or
monthly or annual and the LMS
LMS vendor takes on any cost of
of hardware, database, fixes, and
and other service
High as capital Investment with additional
additional provision for implementation,
implementation, operations, fixes, and
and upgrades.
Ownership Rented Perpetual

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8Why SaaS LMS: Total Cost of Ownership
Ref: Bersin & Associates Report on How to select Saas LMS

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96 Key Decision Parameters while selecting a SaaS LMS
SAAS
LMS
Ease of
Use
Required
Functiona
lities
Hassel
Free
Hosting
Readiness
For
Integration
with other
Enterprise
App
Security
&
Scalability
Powerful
Reporting

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1. Ease of Use
“Don't make me think”
--Steve Krug
“If the user can't use it, it doesn't work”
-- Susan Dray
“No matter how good your backend systems
are, the users will only remember your
front end. Fail there and you will fail, period”
-- Tristan Louis

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Ease of use..
• Most important but many a times ignored
• Important for all the stakeholders- Learner, Administrator,
Tutor, Trainer
• Has to be simple but yet powerful to engage the user
• Allows you do your own branding hassle-free

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2.Feature Readiness
“31% of the Customers rated ‘Customizations’ as one of the
biggest challenge while implementing an LMS and have
preferred to implement the one which matches nearest to their
requirements.”
Source: Bersin & Associates report

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Feature Readiness…
• Identify you key requirements
• Create a priority matrix
• Map all features with all the available SAASLMS &
Prepare your analysis rating
• Contact the vendor which matches 90% of your
checkboxes
• Review the Product Roadmap of the vendor

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143.Flexibility & Readiness for Integration with other Enterprise App

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15Flexibility & Readiness for Integration with other Enterprise App…
• Seamless Integration is need of the hour
• Should have readily available API’s to consume
• Easy to understand and implement by your IT team
• Ready technical documentation must be available with the vendor to support your
IT team
• API should not cost additional and must be available within license fees

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• Hosting is the key for LMS
performance
• Check for the Hosting environment
• Ask for the technical details
• Check for the uptime ratio
• Request for the SLA’s from the vendor
4. Hassel Free Hosting and Deployment

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5. Security and Scalability

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•Data Security
-Strong Encryption
-Fine Grained Authorisation
-Routine Audits
• SaaS Application Deployment Security
- Firewall, Instructions, Detection, Monitoring
- Ask for Audit reports
• Network Security
-SSL
-Other standard practices
Security & Scalability…

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6. Powerful Reporting
"He who controls information controls the world."

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Powerful Reporting
• Must have a good repository of “in-build” reports
• Flexibility to build ‘custom report” as per the need of the
orgainisation
• No/minimal dependency on vendor for report generation
• Available to download in various formats like
.pdf,.xls,.html
• Must support business intelligence

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5 Myths about SaaS LMS
• SaaS LMS is less Secured
• SaaS LMS is for smaller companies
• SaaS LMS is difficult to integrate and customize
• SaaS LMS does not give control over the application
• SaaS LMS is new, unproven and hyped

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Docebo is eithera registeredtrademarkor trademarkof Docebo S.p.A. Othermarksare the property
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Thank you
Thankyou!
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amol.shinde@docebo.com