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Social Workplace For Govt 2.0

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A review of the technical and cultural benefits and barriers to adopting social media inside the organization to aid in collaboration, knowledge management.

EducationBusiness
1 of 40
Social Media inside the Agency BENEFITS BARRIERS TECHNOLOGIES
The Governments Job: Never more important, never more complex.
[object Object],[object Object],[object Object]
3 Points ,[object Object],[object Object],[object Object]
EFFECTS AND BENEFITS Efficiency Engagement Innovation
 
COLLABORATION
Collaboration requires connections People Information Plans
Collaboration is many faceted ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Types Collaboration
Thinking Collaboratively ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Values of the Collaborative Culture ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
TRANSPARENCY
Transparency: We can see each other ,[object Object],[object Object]
Benefits of Internal Transparency ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
COMPOUNDING
Compounding: The key to efficiency ,[object Object],[object Object]
[object Object],[object Object]
Social Media Tools Capture Tacit Knowledge ,[object Object],[object Object],[object Object],“ What if we simplified it by doing a transform?” “ We need to wait till the acme contract expires in Jan 09. Then we can.” “ Does anyone know who does the cost analysis?” “ Kyle in Waterloo does those. Ask him, he knows everything.”
ENABLING TECHNOLOGIES Wikis Profiles Blogs Tags Tweets Projects Discussions
Current Technology offers tools to ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Evils of Email What goes through my head when I get this?
Facebook-ish Goodness: Transparency
Blog Goodness: Value in Rough Ideas
Profiles and Workplace networking
Wiki-ish goodness: The team notebook ,[object Object],[object Object]
Twitter-ish goodness ,[object Object],[object Object],[object Object],[object Object],[object Object]
Basecamp-ish goodness: ,[object Object]
THE BARRIERS Technical Cultural Historical
Adoption: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Collaboration isn’t normal
How do we make these changes? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Example : Starting Small
Existing Infrastructure Existing processes and information stores exist and contain important stuff.
People will tip the Balance gradually
THE HARD PART
Change is
THE POINT
3 Points ,[object Object],[object Object],[object Object]
Deb Louison Lavoy Director of Product Marketing Digital Media Group Open Text [email_address] Facebook LinkedIn AIM: DLLavoy Twitter: Deb_Lavoy Blog: ProductFour.wordpress.com

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Social Workplace For Govt 2.0

Editor's Notes

  1. There’s a lot of buzz and interest around how social media can help you to engage with the public. I’m going to speak about how social media can transform the workplace.