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                  <span class="slideshow-title" style="font-size:14px;">Communications Enabled Business Processes</span><br />
                  From: <a href="http://www.slideshare.net/digitallibrary" class="slideshow-author">digitallibrary</a>,
                  <span class="ago">3 months ago</span><br /><br />
                  <div class="slideshow-embed"><div style="width:425px;text-align:left" id="__ss_531453"><a style="font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;" href="http://www.slideshare.net/digitallibrary/communications-enabled-business-processes?type=powerpoint" title="Communications Enabled Business Processes">Communications Enabled Business Processes</a><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slideshare.net/swf/ssplayer2.swf?doc=communications-enabled-business-processes3932&stripped_title=communications-enabled-business-processes" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slideshare.net/swf/ssplayer2.swf?doc=communications-enabled-business-processes3932&stripped_title=communications-enabled-business-processes" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View SlideShare <a style="text-decoration:underline;" href="http://www.slideshare.net/digitallibrary/communications-enabled-business-processes?type=powerpoint" title="View Communications Enabled Business Processes on SlideShare">presentation</a> or <a style="text-decoration:underline;" href="http://www.slideshare.net/upload?type=powerpoint">Upload</a> your own. (tags: <a style="text-decoration:underline;" href="http://slideshare.net/tag/telecom">telecom</a> <a style="text-decoration:underline;" href="http://slideshare.net/tag/unified">unified</a>)</div></div></div><br /><br />
                  <div class="slideshow-description">Communications Enabled Business Processes (CEBP) leverages your communications assets. It provides the ability to sense events, execute communications and track event to closure. It connects people together regardless of device, media or location. Find out how CEBP can improve your business processes.</div><br /><br />
                  <a href="http://www.slideshare.net/digitallibrary/communications-enabled-business-processes" class="slideshow-link">SlideShare Link</a>
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Communications Enabled Business Processes

From digitallibrary, 3 months ago Add as contact

Communications Enabled Business Processes (CEBP) leverages your communications assets. It provides the ability to sense events, execute communications and track event to closure. It connects people together regardless of device, media or location. Find out how CEBP can improve your business processes.

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Slide 2: Business Process Efficiency Challenges Many business processes stop at key points waiting for people Unintegrated communications fail to support rapid real-time decision making and effective customer response The act of communicating is largely manual – left up to the individual who is not empowered with effective communications Customer satisfaction and retention impacted © 2008 Avaya Inc. All rights reserved. 2
Slide 3: Start with the Business Process! Customer places large,

Communications Enabled Business Processes

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