The document discusses five keys to selecting the right content management system (CMS) technology and service provider: 1) validation of business needs, 2) participation from all constituents, 3) thorough requirements gathering, 4) prioritization of needs, and 5) consideration of long-term vision. It emphasizes the importance of validating needs, getting input from all stakeholders, identifying requirements, focusing on priorities, and planning for the future. The document also provides contact information for the organization that authored it, Digital Clarity Group, for those seeking more resources on CMS selections.
It's time to take the 'in' out of intranet webinar dcg 130221
Finding Your Needle in the CMS Haystack
1. Finding Your Needle in the CMS Haystack
5 Keys to Selecting the right CMS Technology and Service Provider
Cathy McKnight and Mary Laplante
March 26, 2014
www.digitalclaritygroup.com
6. Cathy McKnight
Founding Partner
Principal Analyst covering
WCM, MAP, Smarter Workforce
DCG Consulting Practice Lead
Consulting experience with
IBM, Prescient Digital Media,
and Aon Hewett
Runner, gardener, mother.
6@just_clarity @cathymcknight
7. Today’s topics
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1. Context: defining “selection”
2. 5 keys for choosing the right CMS
technology and service provider
3. Resources
4. Q & A
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12. Technology alone is not a solution
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The “Three I’s” turn software into a solution
Implementation
Integration
Incorporation
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17. Key #1: Validation
Impact
Alignment of purpose
across stakeholder
groups
Support is “built in” from
tacit acceptance via
inclusion in process
Starts change
management and
ongoing communication
processes
17@just_clarity @cathymcknight
23. Key #4: Focus
Impact
All ≠ equal
Prioritization
Commoditization
Differentiation of needs
leads to the right fit
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25. Key #5: Vision
Impact
Long view
Sustainability
Long-term ROI
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26. Bonus Key: Mindset
It’s a program.
It’s a strategy.
It’s a transformation.
It takes time to get it right.
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Program Management
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27. 5 Keys to finding your needle
1. Validate business needs
2. Give all constituents a voice
3. Ensure thorough requirements gathering
4. Prioritize needs for focus
5. Consider the long view
27@just_clarity @cathymcknight
28. The “so what”
1. Take action now to get your house in order.
2. Create and socialize a shared vision of a successful
selection process.
3. Prepare for and educate about the process.
4. Start planning for governance.
5. Consider an outside expert who can help guide,
streamline, connect, and lead.
28@just_clarity @cathymcknight
29. For more information
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Visit our website for more information about our research and services
http://digitalclaritygroup.com
Contact Cathy with questions about foday’s webinar
cmcknight@digitalclaritygroup.com
Contact us about technology and service provider selections
mmarchionda@digitalclaritygroup.com
@just_clarity @cathymcknight