The document discusses how organizations can keep employees engaged during difficult economic times through conversation and knowledge sharing. It emphasizes that business is fundamentally about conversation and that meaningful discussion allows people to exchange ideas, reshape perspectives, and generate new insights. The document recommends that companies focus on dialogue, storytelling, understanding rather than just information exchange, and creating a safe space where different views can be shared. The overarching question posed is how to keep employees engaged through conversation during an economic downturn.

1. Gurteen Knowledge Café How can we keep our employees engaged in their work, in the current economic climate?

2. Gurteen Knowledge Cafe Birth: London, September 2002

6. Dialogue The kind of conversation I’m interested in is one in which you start with a willingness to emerge a slightly different person. Theodore Zeldin, Historian

8. Knowledge Café Process

9. Café Question How can we keep our employees engaged in their work, in the current economic climate?

10. www.gurteen.com David Gurteen Gurteen Knowledge Tel: +44 1252 812 878 Email: david.gurteen@gurteen.com