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Maximize Demosphere XXVII
 Seasonal Registration Planning 2011


          Presented by Sean Rose
               June 15, 2011
Before We Start...

Optional Products for Today's Session:

 ● Online Registration System
    ○ Parents register players online
    ○ Process payments
    ○ Run reports

 ● League Scheduling System
 ● Process Applications
 ● Schedule Games
 ● Track Scores/Standings
Session Overview
Part 1: Timeline Thoughts

Part 2: Utilization Best Practices

Part 3: More Resources

Join the discussion on Twitter! Use #Demosphere and post!
 ● Follow us: @demosphere
 ● Follow me: @seangw83

Find us on Facebook too! (facebook.com/demosphere)

The fun continues afterwards!
 ● Open chat immediately following session.
 ● Slides emailed & video posted online.
Part 1: Timeline
● If you're not early ... you're late!

    ○ True for all organizations - don't miss the window.
        ■ Applies to both player & team registration.
        ■ Many budgets depend on these specific times of year.

    ○ Work backwards to set an accurate implementation timeline
       ■ When does registration close?
       ■ What programs do we have?
       ■ How many children can we accept in each?
       ■ Allow extra time as needed.
Part 1: Timeline
● Communication

   ○ Can messages be set up in advance to save time later?
   ○ Things like ...
      ■ Coach Emails
      ■ Donation Thank You Notes
      ■ Payment & Other Reminders
      ■ Other Messages
Part 1: Timeline
● Prepare Properly Before Users Start Registering

   ○ Check all links - do they work as expected?
        ■ Regular, installments, donation only, etc.
   ○ Have board members test for you.
   ○ If possible, allow an extra week for this purpose.

● Uniform Orders - How To Handle?

   ○ Online as part of registration?
   ○ In person at a local retailer?
   ○ In your office?
   ○ Ordering earlier = more time to handle sizing issues
       ■ Exchanges, etc.
Part 1: Timeline
● Documenting Board Level Policy Changes

   ○ Price, Program, Available Dates, etc.
   ○ Don't rush into anything!
   ○ To be safe, it's probably a change for next season.
   ○ Remember, most are volunteers - not primary job.
   ○ Disorganization shows quickly.
Part 2: Utilization Best Practices
● Be Comprehensive & Precise

   ○ Put as much online as possible - avoid calls/emails.
   ○ Make instructions easy to follow - test with kids.

● Impose Late Fees Sooner

   ○ Forecast numbers available earlier.
   ○ Start building teams earlier.
   ○ Gain extra revenue from those who wait until last minute.
   ○ Allows more time to ...
       ■ Place jersey orders
       ■ Correct errors
       ■ Make last minute adjustments
Part 2: Utilization Best Practices
● Use Your Data

   ○ Easy example - collect school attended.
   ○ Seasonally, compare signups per school to its enrollment.
       ■ Identify schools with growth potential.
       ■ Discuss why particular school(s) underperforming.
   ○ Can run similar reports with ZIP codes, but total number may
     be tougher to calculate.
Part 2: Utilization Best Practices
● Target Underperforming & Underserved Areas

   ○ Packets for School Distribution
   ○ Partner with complementary organization
   ○ Local Newspaper Ads
   ○ Online - Facebook Ads, Google AdWords, etc.
Part 3: More Resources
● Offer Scholarships

   ○ Fund via team sponsorships & donations.
   ○ Another value add from your organization.
      ■ Community benefit.

● Boost Volunteerism

   ○ Volunteer Buyout Option.
      ■ Included with OLR System.
      ■ Require parents to either volunteer or donate.
Part 3: More Resources
● Activate User Update Option

   ○ Communicate team/coach assignment to families
   ○ Communicate rosters to coaches
   ○ Notify via Broadcast Email feature
   ○ Avoid "What team am I on?" emails & calls

● Donation Only Feature

   ○ Allow community members to make standalone donations
   ○ Good for businesses & others without children.

● Player Rating
   ○ Achieve team balance by logging player skill levels.
Part 3: More Resources
● Stay updated on the latest industry trends ...

   ○ Tips for Soliciting Volunteers

   ○ How We Connect - Beyond Email & Phone

   ○ Demosphere Blog
Wrap Up

● Questions? Email support@demosphere.com.

● Items discussed today will be ...
   ○ Emailed to you.
   ○ Posted on www.demosphere.com & Facebook

● Subscribe to the Demosphere Blog for news, features, &
  more.
Thanks for joining us for
Maximize Demosphere XXVII
  Ideas for our July session? Contact
     extratime@demosphere.com

   Stay tuned to the next edition of ExtraTime!


                To unmute yourself, press *6

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Maximize Demosphere - Seasonal Registration Planning 2011-2012

  • 1. Maximize Demosphere XXVII Seasonal Registration Planning 2011 Presented by Sean Rose June 15, 2011
  • 2. Before We Start... Optional Products for Today's Session: ● Online Registration System ○ Parents register players online ○ Process payments ○ Run reports ● League Scheduling System ● Process Applications ● Schedule Games ● Track Scores/Standings
  • 3. Session Overview Part 1: Timeline Thoughts Part 2: Utilization Best Practices Part 3: More Resources Join the discussion on Twitter! Use #Demosphere and post! ● Follow us: @demosphere ● Follow me: @seangw83 Find us on Facebook too! (facebook.com/demosphere) The fun continues afterwards! ● Open chat immediately following session. ● Slides emailed & video posted online.
  • 4. Part 1: Timeline ● If you're not early ... you're late! ○ True for all organizations - don't miss the window. ■ Applies to both player & team registration. ■ Many budgets depend on these specific times of year. ○ Work backwards to set an accurate implementation timeline ■ When does registration close? ■ What programs do we have? ■ How many children can we accept in each? ■ Allow extra time as needed.
  • 5. Part 1: Timeline ● Communication ○ Can messages be set up in advance to save time later? ○ Things like ... ■ Coach Emails ■ Donation Thank You Notes ■ Payment & Other Reminders ■ Other Messages
  • 6. Part 1: Timeline ● Prepare Properly Before Users Start Registering ○ Check all links - do they work as expected? ■ Regular, installments, donation only, etc. ○ Have board members test for you. ○ If possible, allow an extra week for this purpose. ● Uniform Orders - How To Handle? ○ Online as part of registration? ○ In person at a local retailer? ○ In your office? ○ Ordering earlier = more time to handle sizing issues ■ Exchanges, etc.
  • 7. Part 1: Timeline ● Documenting Board Level Policy Changes ○ Price, Program, Available Dates, etc. ○ Don't rush into anything! ○ To be safe, it's probably a change for next season. ○ Remember, most are volunteers - not primary job. ○ Disorganization shows quickly.
  • 8. Part 2: Utilization Best Practices ● Be Comprehensive & Precise ○ Put as much online as possible - avoid calls/emails. ○ Make instructions easy to follow - test with kids. ● Impose Late Fees Sooner ○ Forecast numbers available earlier. ○ Start building teams earlier. ○ Gain extra revenue from those who wait until last minute. ○ Allows more time to ... ■ Place jersey orders ■ Correct errors ■ Make last minute adjustments
  • 9. Part 2: Utilization Best Practices ● Use Your Data ○ Easy example - collect school attended. ○ Seasonally, compare signups per school to its enrollment. ■ Identify schools with growth potential. ■ Discuss why particular school(s) underperforming. ○ Can run similar reports with ZIP codes, but total number may be tougher to calculate.
  • 10. Part 2: Utilization Best Practices ● Target Underperforming & Underserved Areas ○ Packets for School Distribution ○ Partner with complementary organization ○ Local Newspaper Ads ○ Online - Facebook Ads, Google AdWords, etc.
  • 11. Part 3: More Resources ● Offer Scholarships ○ Fund via team sponsorships & donations. ○ Another value add from your organization. ■ Community benefit. ● Boost Volunteerism ○ Volunteer Buyout Option. ■ Included with OLR System. ■ Require parents to either volunteer or donate.
  • 12. Part 3: More Resources ● Activate User Update Option ○ Communicate team/coach assignment to families ○ Communicate rosters to coaches ○ Notify via Broadcast Email feature ○ Avoid "What team am I on?" emails & calls ● Donation Only Feature ○ Allow community members to make standalone donations ○ Good for businesses & others without children. ● Player Rating ○ Achieve team balance by logging player skill levels.
  • 13. Part 3: More Resources ● Stay updated on the latest industry trends ... ○ Tips for Soliciting Volunteers ○ How We Connect - Beyond Email & Phone ○ Demosphere Blog
  • 14. Wrap Up ● Questions? Email support@demosphere.com. ● Items discussed today will be ... ○ Emailed to you. ○ Posted on www.demosphere.com & Facebook ● Subscribe to the Demosphere Blog for news, features, & more.
  • 15. Thanks for joining us for Maximize Demosphere XXVII Ideas for our July session? Contact extratime@demosphere.com Stay tuned to the next edition of ExtraTime! To unmute yourself, press *6