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•Understand the new digital consumer and marketing trends 
•Cut through the hype and understand what really works 
•Learn how to use the Delvinia framework to determine which digital tools and techniques to apply in different marketing scenarios 
•Take home the Digital Workbook that enables participants to design effective digital marketing plans step-by-step 
DIGITAL IS CHANGING THE GAME. Is your organization keeping up? 
Contact Leanne Bodnar at lbodnar@delvinia.com 
or (416) 364-1455 ext. 253 to inquire about a Digital Workshop 
The Digital Marketing Workshop is designed for seasoned marketers within your organization in order to demystify digital and to provide participants with a strategic digital marketing framework within the context of integrated marketing. 
WHO WILL BENEFIT 
Improve Your Digital Marketing Competency 
Participants will 
Delvinia’s Digital Marketing Workshop was designed by thought leaders with 20+ years of experience in the digital marketing space. 
The workshop curriculum is enhanced by relevant consumer insights around Canadian consumer behaviours and attitudes powered by AskingCanadians™, Delvinia’s proprietary online research community.
STEVE MAST, President Role: Main Facilitator Credentials 
•CMA Board of Directors 
•Founder and co-chair for the CMA/MRIA Customer Experience Conference 
•Thought leader and active speaker in the Canadian digital marketing space, with 20+ years of experience 
ROSALINA (ROZ) LIN-ALLEN SVP, Digital Consulting Role: Course Designer/Speaker Credentials 
•Adjunct professor at the Schulich School of Business 
•Thought leader in the Canadian digital marketing space, with 20 years of experience 
Contact Leanne Bodnar at lbodnar@delvinia.com 
or (416) 364-1455 ext. 253 to inquire about a Digital Workshop 
Course Design 
This one-day course combines a see-hear-do approach to maximize learning. In addition to getting an overview of digital marketing and acquiring tools and techniques, marketers will have the opportunity to practice their newly learnt skills and get real-time feedback in a fun and inspiring way. 
Course Outline 
Module 1: The New, Digital Customer 
Relevant Canadian customer insights powered by AskingCanadians™ 
Module 2: How Brands Are Responding to the Digital Customer 
Module 3: Digital Marketing Tools Overview 
Paid Media – SEM/PPC, Display Advertising, Social Media Advertising 
Owned Media – websites, blogs, email, mobile apps & more 
Earned Media – SEO, social media, content marketing, online communities 
Module 4: Frameworks and Techniques 
Building Awareness 
Engagement & Conversion 
Advocacy 
Exercise: Digital Marketing Plan 
Facilitators 
Increase in participant’s confidence rating to make informed decisions around digital marketing 
47% 
Participant satisfaction rating 
95% 
Generate Awareness 
Engagement & Conversion 
Build Advocacy

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Improve Your Digital Marketing Competency

  • 1. •Understand the new digital consumer and marketing trends •Cut through the hype and understand what really works •Learn how to use the Delvinia framework to determine which digital tools and techniques to apply in different marketing scenarios •Take home the Digital Workbook that enables participants to design effective digital marketing plans step-by-step DIGITAL IS CHANGING THE GAME. Is your organization keeping up? Contact Leanne Bodnar at lbodnar@delvinia.com or (416) 364-1455 ext. 253 to inquire about a Digital Workshop The Digital Marketing Workshop is designed for seasoned marketers within your organization in order to demystify digital and to provide participants with a strategic digital marketing framework within the context of integrated marketing. WHO WILL BENEFIT Improve Your Digital Marketing Competency Participants will Delvinia’s Digital Marketing Workshop was designed by thought leaders with 20+ years of experience in the digital marketing space. The workshop curriculum is enhanced by relevant consumer insights around Canadian consumer behaviours and attitudes powered by AskingCanadians™, Delvinia’s proprietary online research community.
  • 2. STEVE MAST, President Role: Main Facilitator Credentials •CMA Board of Directors •Founder and co-chair for the CMA/MRIA Customer Experience Conference •Thought leader and active speaker in the Canadian digital marketing space, with 20+ years of experience ROSALINA (ROZ) LIN-ALLEN SVP, Digital Consulting Role: Course Designer/Speaker Credentials •Adjunct professor at the Schulich School of Business •Thought leader in the Canadian digital marketing space, with 20 years of experience Contact Leanne Bodnar at lbodnar@delvinia.com or (416) 364-1455 ext. 253 to inquire about a Digital Workshop Course Design This one-day course combines a see-hear-do approach to maximize learning. In addition to getting an overview of digital marketing and acquiring tools and techniques, marketers will have the opportunity to practice their newly learnt skills and get real-time feedback in a fun and inspiring way. Course Outline Module 1: The New, Digital Customer Relevant Canadian customer insights powered by AskingCanadians™ Module 2: How Brands Are Responding to the Digital Customer Module 3: Digital Marketing Tools Overview Paid Media – SEM/PPC, Display Advertising, Social Media Advertising Owned Media – websites, blogs, email, mobile apps & more Earned Media – SEO, social media, content marketing, online communities Module 4: Frameworks and Techniques Building Awareness Engagement & Conversion Advocacy Exercise: Digital Marketing Plan Facilitators Increase in participant’s confidence rating to make informed decisions around digital marketing 47% Participant satisfaction rating 95% Generate Awareness Engagement & Conversion Build Advocacy