6. WHEN I GET ______ I WILL BE HAPPY!
OUR BRAINS ARE
HARDWIRED TO SEEK
HAPPINESS.
YET WE’RE SUPERBAD
AT PREDICTING
WHAT CAN SUSTAIN IT.
LOTTERY WINNERS
TERMINALLY INJURED
34. WHEN I GET _______ I WILL BE HAPPY!
SHORT TERM IS EASY
WE’VE BEEN GIVEN A FORMULA…
WHY ARE WE SO
SUPERBAD AT
PREDICTING
OUR HAPPINESS?
HUMAN SENSE
WE’VE BEEN TOLD…
37. 1. I WISH I HAD THE COURAGE TO LIVE A LIFE TRUE TO MYSELF,
NOT THE LIFE OTHERS EXPECTED OF ME
2. I WISH I HADN’T WORKED SO HARD
3. I WISH I’D HAD THE COURAGE TO EXPRESS MY FEELINGS
4. I WISH I HAD STAYED IN TOUCH WITH MY FRIENDS
5. I WISH I HAD LET MYSELF BE HAPPIER
FAST FORWARD:
TOP 5 REGRETS IN LIFE
onnie!Ware,!Pallia=ve!Care!Nurse!caring!for!pa=ents!in!last!12!weeks!of!life!
*!Bronnie!Ware,!Pallia=ve!Care!Nurse!for!pa=ents!in!last!12!weeks!of!life!
38. WHAT WILL YOUR ULOGY BE?
FAST FORWARD:
onnie!Ware,!Pallia=ve!Care!Nurse!caring!for!pa=ents!in!last!12!weeks!of!life!
*!Bronnie!Ware,!Pallia=ve!Care!Nurse!for!pa=ents!in!last!12!weeks!of!life!
40. SCIENTIFIC SENSE
BRAINS PROCESS
40 BITS PER SECOND
BUT WE RECEIVE
11 MILLION BITS
*informa=on!transmission!rate!of!each!5!senses!per!second!
ALL KNOW NEGATIVE PPL
WE START TO BELIEVE IT
41. 90% OF HAPPINESS IS
HOW OUR BRAINS
PROCESS THE WORLD
CHANGE YOUR MINDSET, CHANGE YOUR WORLD
SCIENTIFIC SENSE
OUR BRAINS CAN BE
REWIRED FOR
HAPPINESS.
53. “GET THE CULTURE RIGHT
THEN EVERYTHING ELSE
WILL FALL INTO
PLACE”
• RIGHT EMPLOYEES, BAD EGGS WEED OUT!
• DOING THE RIGHT THING, LONG TERM SUCCESS!
• COMPETITIVE EDGE IN PERFORMANCE, PROFITS!
56. 1. Deliver WOW Through Service!
2. Embrace and Drive Change!
3. Create Fun and a Little Weirdness!
4. Be Adventurous, Creative, and Open-Minded!
5. Pursue Growth and Learning!
6. Build Open and Honest Relationships With Communication!
7. Build a Positive Team and Family Spirit!
8. Do More with Less!
9. Be Passionate and Determined!
10. Be Humble!
CORE VALUES DEFINE CULTURE
ZAPPOS 10 CORE VALUES
COWOWNED,!ALL!KNOW!!!!!!!!!#1!!WOW!EVERYDAY!WORD!!!!!!!MEARURED!IN!COOKIES!
57. CORE VALUES COMMIT, HIRE & FIRE
#1!IW!:!HOW!WEIRD!ON!SCALE!1W10!
GUIDES!BEHAVIORS!EVERY!DAY!
66. HIGHER PURPOSE
IF YOU WANT TO BUILD A SHIP,
DON’T DIVIDE THE WORK AND GIVE ORDERS. INSTEAD
TEACH THEM TO YEARN FOR THE VAST AND ENDLESS SEA.
~SAINT EXUPERY
69. HIGHER PURPOSE = HIGHER PROFIT!
!
WORLD’S 50 FASTEST GROWING BRANDS!
!
THOSE WITH A HIGHER PURPOSE OUTPERFORMED S&P BY 400%!
!
70. HIGHER PURPOSE
PURPOSE & VALUES DRIVEN COMPANIES
COSTCO
CONTAINER STORE
GOOGLE
JET BLUE
JOHNSON & JOHNSON
HONDA
LL BEAN
METHOD
PATAGONIA
REI
SOUTHWEST
TOM’S
TOYOTA
TRADER JOE’S
NEW BALANCE
STARBUCKS
AMAZON
BMW
CATEPILLAR
EBAY
IDEO
IKEA
WHOLE FOODS
ZAPPOS
81. WHAT’S THE LARGER
VISION AND GREATER
PURPOSE IN THEIR
WORK BEYOND MONEY
OR PROFITS?
WHAT WOULD YOU BE
PASSIONATE ABOUT
DOING IF YOU DIDN’T
FEAR FAILURE AND DIDN’T
MAKE ANY MONEY FOR 10
YEARS?
3. VISION & PURPOSE FOR EMPLOYEES
ENTREPRENEURS
91. HOW CAN WE HELP?
CULTURE BOOK
COPY OF PRESENTATION
SUNNY@DELIVERINGHAPPINESS.COM
JOIN THE MOVEMENT
DELIVERINGHAPPINESS.COM
FACEBOOK.COM/DELIVERINGHAPPINESS
TWITTER | @DHMOVEMENT
92. at WORK
JOIN THE MOVEMENT!
DELIVERINGHAPPINESS.COM
SUNNY@DELIVERINGHAPPINESS.COM
!