This presentation will focus on best practices for launching and maintaining global websites using Day CQ5. The presentation will provide an overview of the challenges associated with global content and will spotlight the seamless integration between Day and Translations.com’s GlobalLink Localization Platform
Matt Hauser, Director of Technology, Translations.com
2. WHY IS LOCALIZATION IMPORTANT?
It takes more than local language to sell something. Over two-thirds surveyed
(67.4%) visit English-language sites monthly or more frequently, but just a quarter
(25.5%) regularly purchase goods or services at those properties
Most people prefer buying in their own language more than half the sample
(52.4%) buys only at websites where the information is presented in their language.
- Source: Common Sense Advisory,“International Survey of Global Buying Preferences”
3. WHY IS LOCALIZATION IMPORTANT?
Expected to represent more than 20 percent of the U.S. population by 2020,
Hispanics today command about 11 percent of the nation’s disposable income
and $700 million in purchasing power. Hispanics will represent 14% of aggregate
US consumer spending growth over the next three years. Source:
www.hispaniconline.com
World Internet usage and population statistics: 1,244,449,601. This number is
18.9% of population. 80% of Internet users are non-US; ~70% of Internet users
are non-English. Source: www.internetworldstats.com/stats7.htm
4. WHERETHE GROWTH (MONEY) IS…
• On-Line Growth
• North America
146%
• Europe
352%
• APAC
624%
• Latin America
1,051%
• Middle East
1,825%
• Africa
2,357%
• Source – Internet World Stats, June 30, 2010
5. LOCALIZATION CHALLENGES
Support issues related to global growth
Decentralized translation assets
Speed of delivery to global markets
Translation quality concerns
Internal communication gaps
Existing processes are highly manual and not scalable
Increasing pressures to do more with less or same
resources
Integration with existing CMS assets
6. TRANSLATIONS.COM PROFILE
Founded in 1992
Largest privately held localization company
Solutions provider: technology and services
1000+ full-time employees: language services, development and
support
Global footprint
14 wholly-owned production hubs
5 development and tech support locations
57 offices in Americas, Asia, and Europe
5,000+ linguists and subject-matter experts worldwide
Over 500 installations of GlobalLink™ technology
7. GLOBALLINK™ OVERVIEW
Minimize client effort
Intuitive design
Integrate seamlessly with Day workflows
Provide a modular solution
Automate manual processes
Reduce internal IT dependencies
Provide a vendor-neutral platform
Streamline the content review process
14. 30-40% reduction in internal project management
Centralized gateway to manage all translation activity
On-demand reporting
Automated file prep and delivery
Email notifications
Customizable for global business unit requirements
Coordinate all vendors in a single application
JOINT SOLUTION BENEFITS - WORKFLOW
15. Dramatic increase in content re-use savings (up to 70%)
Single repository shared by all translation resources
Pre-processing of files BEFORE delivery to vendors
All updates and revisions captured centrally
Can be segmented by division, geography, content type
Accessible 24/7 globally
JOINT SOLUTION BENEFITS - TRANSLATION
17. 50-60% reduction in internal review cycle
Global access by all reviewers
Automated task assignment
Real-time feedback into GlobalLink™ Project Director
Simple interface – zero training required
Audit trail and revision reporting
Integrated glossary management
Updates captured into Translation Memory
JOINT SOLUTION BENEFITS - REVIEW
18. Strategic Engagement with Cosmetics Client
Standardizing Web template across brands
Centralizing all internal/external teams on Day
Competitive vendor selection
Criteria: Ability to integrate GMS with Day
Localization vendor for initial roll out and large updates
CLIENT CASE STUDY
19. Seamless workflow integration with Day CQ5
Cost savings via Translation Memory integration
Reduced IT dependencies for export/import
Accelerated time to market
Reduced client project management
Centralized visibility on localization spend
Automated Localization Kit creation
JOINT SOLUTION BENEFITS