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Christopher Ryan, CEO
Fusion Marketing Partners
cryan@fusionmarketingpartners.com
• CEO of Fusion Marketing Partners - a strategic
                                       B2B outsource marketing and sales
                                       consultancy.
                                     • Prior to founding FMP, Chris had 25 years of
                                       senior marketing experience for companies like
                                       Stellent, Optika, SpringCM, PeopleSoft, Sybase
                                       and Group 1 Software
                                     • Voted as Top 100 U.S. Marketer by Target
                                       Marketing Magazine and frequent writer and
                                       speaker on marketing and technology topics
                                     • Author of How to Create an Unstoppable
                                       Marketing and Sales Machine and three other
       Christopher Ryan, CEO           books on B2B marketing
http://fusionmarketingpartners.com
1. Why your brand promise and messaging
  are so important
2. Characteristics of a strong brand promise
3. Branding mistakes to avoid
4. Examples of strong and weak brands
5. Strategies to grow your brand awareness
  quickly
What really happened to the Dinosaurs
Answer: Your brand is extremely important
To put it another way, your brand is crucial
To put it another way, your brand is critical
To put it another way, your brand is
 invaluable

Get the message?
 Brand Position: the place your company occupies
   in a prospect’s or customer’s mind when he or she
   thinks about you.
 Brand Promise: what you promise to deliver to
   your customers when they do business with you.
Key point: You want your brand position to equal
your brand promise

    Next: Ideas to build your brand awareness.
More Leads, More Revenue
 Businesses often express the desire
   (desperation!) for more leads and more revenue.
 But marketing and sales is a continuum, and it
   starts with awareness. For example:
      Business decision-makers are much more likely to buy
       from a familiar company.
      Prospects who are already aware of you are much more
       likely to buy quickly and with less price sensitivity than
       those who are unaware.
 Explains what you do?
 Articulates the “primary” customer benefit
 Establishes credibility
 Creates an emotional connection
 Invokes curiosity
 Motivates action
 Guarantees your place in heaven (just
  kidding on this one)
 The messages you convey
 The grapevine
 Your customer service department
 Your press coverage
 Social media
 User experience
 Your employees
1. Create from a blank slate
2. An evolution of an existing brand
3. A total re-branding

  Note: Each of these challenges requires a
  different strategy

  Essential Point: Do not put off a branding
  program. It only gets harder and more
  expensive over time.
Are you branding a:
 Company
 Division
 Product Family
 Product Name
 Individual

Essential Point: The fewer levels of branding
 abstraction, the better.
This is what you will have to work with:
 What you sell or do
 Your existing reputation
 Your website
 The competition
 Your industry
 Your creativity
 Your people
1. Your brand must differentiate you.
2. Your brand must offer a clear and compelling
   benefit.
3. Your brand should be as specific as possible.
4. Your brand should be easily
   understood.
5. Your brand must be
   congruent.
 Being a Me-Too Brand
 Branding too many things at once
 Making it about your ego, not the customer
 Failure to be honest about your strengths
  and weaknesses
 Boxing yourself into a “branding corner”
 Settling for a mediocre brand out of fear or
  resignation
 Keep it simple: don’t try to brand too many
  things: e.g. company, division, product
  family, product name.
 Build your brand from the inside out
 Everyone must be able to articulate the brand
  in 3 ways:
      A very short tagline
      A ten second shout out (“drive by”)
      A 30-second elevator pitch
 The Branding Statement is used to create a
  Messaging Platform
Tagline: Creating Unstoppable Marketing
 and Sales Machines

Shout Out: Fusion Marketing Partners uses
 proven effective strategies to help B2B
 companies generate more awareness,
 qualified leads and revenue.
Increased revenue is the bottom-line priority for business. B2B
   organizations need to differentiate themselves in a crowded market
   and they need to bridge the gap between marketing and sales to
   optimize their performance. (statement of the business need)

Fusion Marketing Partners offers deep strategic and tactical expertise
  in B2B marketing and sales. We deliver systematic and measurable
  improvements in marketing and sales performance to achieve
  strong, consistent revenue growth. (how you fulfill the need)

FMP clients achieve an unstoppable marketing and sales machine that
  delivers large increases in brand awareness, qualified leads and
  accelerated sales. (how the customer benefits)
"Success isn't about being perceived
as the best at what you do, it's about
  being perceived as the only one
      who does what you do."
           – Jerry Garcia
 Lockheed Martin: We never forget who we
  are working for.
 UPS: What can Brown do for you?
 Ernst & Young: Quality in everything we do.
 Microsoft: Life without walls
 Exxon: We’re Exxon (really!)
 FileMaker Software: What’s Your Problem?

Essential point: Big companies can get away
 with lousy branding. Most of us cannot.
 Reebok: No matter what the situation, Reebok has
  the sneakers, apparel and gear to fit your needs.
 GE: We bring good things to life.
 Campbell’s Soup: Nourishing people’s lives
  everywhere, every day.
 FedEx: When it absolutely, positively has to be
  there overnight.
 Home Depot: You can do it, we can help
 O'Douls : What beer drinkers drink when they're
  not drinking beer.
 BMW: The ultimate driving machine
KFC had a great brand tagline: “Finger
licking good.” However, when translated
to Chinese this means: “Eat your fingers
off”


"Come alive with the Pepsi generation"
was translated for a Taiwanese billboard
as "Pepsi brings your ancestors back
from the dead."
 If possible, state what you do in the
  company name
 If you name the company after yourself,
  make sure it is for ego purposes
 Stay away from names that are hard-to-
  pronounce or “too cute”
 Make sure your name doesn’t limit your
  future
 Optimized press releases
 Newsletter & eZines
 Email to your prospect list
 Articles
 Podcasts and videocasts
 Social media: LinkedIn, Blogging, Twitter
and FaceBook
 LinkedIn: 30-60 minutes per week
 Blogging: 90 minutes weekly
 Twitter: 15-20 minutes daily
 FaceBook: 15-20 minutes daily
 Background research: 1-5 hours per week
1. Craft a compelling and differentiated
   brand promise that is based on
   reality.
2. Build your brand promise around a
   Big Idea.
3. Build a brand promise that is specific
   and offer-based.
4. Promote your brand consistently and
   relentlessly.
Please connect with me on LinkedIn, follow me on
  Twitter
Christopher Ryan – cryan@fusionmarketingpartners.com
       http://fusionmarketingpartners.com
       LinkedIn:
        http://www.linkedin.com/in/chrisryanfusionmarketing
       Twitter: @CRyanFusionMkt
 Download the five FMP presentations at:
  http://fusionmarketingpartners.com/revenuenorth
 Subscribe to our marketing blog:
  http://greatb2bmarketing.com

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Branding and Messaging

  • 1. Christopher Ryan, CEO Fusion Marketing Partners cryan@fusionmarketingpartners.com
  • 2. • CEO of Fusion Marketing Partners - a strategic B2B outsource marketing and sales consultancy. • Prior to founding FMP, Chris had 25 years of senior marketing experience for companies like Stellent, Optika, SpringCM, PeopleSoft, Sybase and Group 1 Software • Voted as Top 100 U.S. Marketer by Target Marketing Magazine and frequent writer and speaker on marketing and technology topics • Author of How to Create an Unstoppable Marketing and Sales Machine and three other Christopher Ryan, CEO books on B2B marketing http://fusionmarketingpartners.com
  • 3. 1. Why your brand promise and messaging are so important 2. Characteristics of a strong brand promise 3. Branding mistakes to avoid 4. Examples of strong and weak brands 5. Strategies to grow your brand awareness quickly
  • 4. What really happened to the Dinosaurs
  • 5. Answer: Your brand is extremely important To put it another way, your brand is crucial To put it another way, your brand is critical To put it another way, your brand is invaluable Get the message?
  • 6.  Brand Position: the place your company occupies in a prospect’s or customer’s mind when he or she thinks about you.  Brand Promise: what you promise to deliver to your customers when they do business with you. Key point: You want your brand position to equal your brand promise Next: Ideas to build your brand awareness.
  • 7. More Leads, More Revenue  Businesses often express the desire (desperation!) for more leads and more revenue.  But marketing and sales is a continuum, and it starts with awareness. For example:  Business decision-makers are much more likely to buy from a familiar company.  Prospects who are already aware of you are much more likely to buy quickly and with less price sensitivity than those who are unaware.
  • 8.  Explains what you do?  Articulates the “primary” customer benefit  Establishes credibility  Creates an emotional connection  Invokes curiosity  Motivates action  Guarantees your place in heaven (just kidding on this one)
  • 9.  The messages you convey  The grapevine  Your customer service department  Your press coverage  Social media  User experience  Your employees
  • 10. 1. Create from a blank slate 2. An evolution of an existing brand 3. A total re-branding Note: Each of these challenges requires a different strategy Essential Point: Do not put off a branding program. It only gets harder and more expensive over time.
  • 11. Are you branding a:  Company  Division  Product Family  Product Name  Individual Essential Point: The fewer levels of branding abstraction, the better.
  • 12. This is what you will have to work with:  What you sell or do  Your existing reputation  Your website  The competition  Your industry  Your creativity  Your people
  • 13. 1. Your brand must differentiate you. 2. Your brand must offer a clear and compelling benefit. 3. Your brand should be as specific as possible. 4. Your brand should be easily understood. 5. Your brand must be congruent.
  • 14.  Being a Me-Too Brand  Branding too many things at once  Making it about your ego, not the customer  Failure to be honest about your strengths and weaknesses  Boxing yourself into a “branding corner”  Settling for a mediocre brand out of fear or resignation
  • 15.  Keep it simple: don’t try to brand too many things: e.g. company, division, product family, product name.  Build your brand from the inside out  Everyone must be able to articulate the brand in 3 ways:  A very short tagline  A ten second shout out (“drive by”)  A 30-second elevator pitch  The Branding Statement is used to create a Messaging Platform
  • 16. Tagline: Creating Unstoppable Marketing and Sales Machines Shout Out: Fusion Marketing Partners uses proven effective strategies to help B2B companies generate more awareness, qualified leads and revenue.
  • 17. Increased revenue is the bottom-line priority for business. B2B organizations need to differentiate themselves in a crowded market and they need to bridge the gap between marketing and sales to optimize their performance. (statement of the business need) Fusion Marketing Partners offers deep strategic and tactical expertise in B2B marketing and sales. We deliver systematic and measurable improvements in marketing and sales performance to achieve strong, consistent revenue growth. (how you fulfill the need) FMP clients achieve an unstoppable marketing and sales machine that delivers large increases in brand awareness, qualified leads and accelerated sales. (how the customer benefits)
  • 18. "Success isn't about being perceived as the best at what you do, it's about being perceived as the only one who does what you do." – Jerry Garcia
  • 19.  Lockheed Martin: We never forget who we are working for.  UPS: What can Brown do for you?  Ernst & Young: Quality in everything we do.  Microsoft: Life without walls  Exxon: We’re Exxon (really!)  FileMaker Software: What’s Your Problem? Essential point: Big companies can get away with lousy branding. Most of us cannot.
  • 20.  Reebok: No matter what the situation, Reebok has the sneakers, apparel and gear to fit your needs.  GE: We bring good things to life.  Campbell’s Soup: Nourishing people’s lives everywhere, every day.  FedEx: When it absolutely, positively has to be there overnight.  Home Depot: You can do it, we can help  O'Douls : What beer drinkers drink when they're not drinking beer.  BMW: The ultimate driving machine
  • 21. KFC had a great brand tagline: “Finger licking good.” However, when translated to Chinese this means: “Eat your fingers off” "Come alive with the Pepsi generation" was translated for a Taiwanese billboard as "Pepsi brings your ancestors back from the dead."
  • 22.  If possible, state what you do in the company name  If you name the company after yourself, make sure it is for ego purposes  Stay away from names that are hard-to- pronounce or “too cute”  Make sure your name doesn’t limit your future
  • 23.  Optimized press releases  Newsletter & eZines  Email to your prospect list  Articles  Podcasts and videocasts  Social media: LinkedIn, Blogging, Twitter and FaceBook
  • 24.  LinkedIn: 30-60 minutes per week  Blogging: 90 minutes weekly  Twitter: 15-20 minutes daily  FaceBook: 15-20 minutes daily  Background research: 1-5 hours per week
  • 25. 1. Craft a compelling and differentiated brand promise that is based on reality. 2. Build your brand promise around a Big Idea. 3. Build a brand promise that is specific and offer-based. 4. Promote your brand consistently and relentlessly.
  • 26. Please connect with me on LinkedIn, follow me on Twitter Christopher Ryan – cryan@fusionmarketingpartners.com  http://fusionmarketingpartners.com  LinkedIn: http://www.linkedin.com/in/chrisryanfusionmarketing  Twitter: @CRyanFusionMkt  Download the five FMP presentations at: http://fusionmarketingpartners.com/revenuenorth  Subscribe to our marketing blog: http://greatb2bmarketing.com