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BUILDING 
SOCIAL 
CURRENCY 
REQUIRES 
AGILE 
THINKING.
@duvalguillaume 
// 
@crossthebreeze
“It’s 
not 
the 
strongest 
of 
the 
species 
that 
survive, 
nor 
the 
most 
intelligent, 
but 
the 
one 
most 
responsive 
to 
change.” 
– 
CHARLES 
DARWIN 
“
“Eight 
out 
of 
10 
CEO’s 
saw 
significant 
change 
ahead, 
and 
yet 
the 
gap 
between 
the 
expected 
level 
of 
change 
and 
the 
ability 
to 
manage 
it 
had 
almost 
tripled 
since 
the 
previous 
study 
in 
2006.” 
– 
IBM 
Global 
CEO 
Study 
(1.130 
CEOs 
in 
45 
countries 
& 
32 
industries) 
“
/ˈadʒʌɪl/
“Today 
70% 
of 
what 
is 
being 
said 
about 
a 
brand 
is 
not 
controlled 
by 
that 
brand” 
– 
McKinsey 
“
CONTROL 
NO 
CONTROL 
MAINLY 
ONE-­‐WAY 
COMMUNICATION 
MAINLY 
INFLUENCING, 
DIRECTING 
AND/OR 
STARTING 
CONVERSATION
CONTROL 
NO 
CONTROL 
STORYTELLING 
GIVING 
A 
STORY 
TO 
TELL
CONTROL 
NO 
CONTROL 
TRUST 
ENGAGE 
BRAND 
EQUITY 
SOCIAL 
CURRENCY 
THE 
IDEAL 
DATE
CONTROL 
NO 
CONTROL 
IDEAL 
SCENARIO 
BRAND 
EQUITY 
FIRST 
DEVELOP 
SOCIAL 
CURRENCY, 
THEN 
USE 
THAT 
TO 
BUILD 
BRAND 
EQUITY.
IT’S 
NOT 
JUST 
ABOUT 
STORYTELLING. 
IT’S 
ABOUT 
GIVING 
PEOPLE 
A 
STORY 
TO 
TELL.
/ˈadʒʌɪl/
The Agile Manifesto 
Individuals & interactions 
> 
Processes & tools 
Working outputs Comprehensive inputs 
> 
collaboration Contracts & hierarchy 
> 
Responding to change Following a plan 
>
GUIDING 
PRINCIPLES:
#1. 
IDEAS 
FROM 
ANYWHERE
THE 
EUREKA 
MYTH
#2. 
PLAN 
FOR 
THE 
UNKNOWN
ABDUCTIVE 
THINKING 
VS. 
DEDUCTIVE 
OR 
INDUCTIVE 
THINKING
#3. 
MEASURE 
TO 
IMPROVE
REALTIME 
DASHBOARDS: 
ITERATE 
VS. 
REPORT
#4. 
BUDGET 
FOR 
CHANGE
70 
/ 
20 
/ 
10 
70% 
• Strategy 
• Crea=ve 
• Produce 
20% 
• FUP 
• PM 
10% 
• Change
WE’RE 
NOT 
INTO 
SCIENCE. 
WE’RE 
INTO 
EDUCATED 
GUESSES. 
STAY 
AGILE.
hEps://leanpub.com/theagileagency
European Planners Conference 2014: Building Social Currency requires Agile Thinking

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European Planners Conference 2014: Building Social Currency requires Agile Thinking