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Low cost or no cost ways to grow your Kindermusik business
[object Object],[object Object],[object Object],[object Object],[object Object],Introduction – Yvette Adams
Rio (6 years) and  Matisse (3 years) My business was started when  my youngest was just 7 weeks  old, from home.  I’ve since gone on to win awards and  have 5 staff, 25 contractors and  1 franchisee with many more  planned! I’m a parent too!
What I did in my first year with Kindermusik head office…2007 2000 on the database 6729 on the database Unique users per month to site = 665 Unique users per month to site = Regularly 5000+ Communication frequency = infrequent Communication frequency = every two weeks – either newsletter or special offers Online sales = $6000 per annum Online sales = $100,000+ per annum Predominantly offline marketing Predominantly online marketing
So where are YOU at…??? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What most business owners  I meet are trying to do…
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What business owners  should be doing  if they want to succeed…
But first let’s shift some mindsets! STOP START Always doing what you’ve always done (because you’ll always get what you’ve always go, or worse – times are changing!) Thinking outside the square of the most innovative marketing strategies you could possibly engage in Burying your head in the stand and making excuses about being busy/non techie/limited by budget Being open minded about the possibilities and how they could benefit your business some of which are very easy to do and low cost or no cost! Throwing stuff out there with no proper measurement devices in place Tracking and measuring EVERYTHING you do Measuring the cost of advertising and marketing activities Measuring the impact of marketing activities Doing things offline… ..if they can often be done faster and cheaper online Looking for new business If you haven’t maximised what you’re already sitting on and what they are worth to you Hoping for the best and having a ‘bit of an idea’ of what you want to achieve at the end of the day Getting crystal clear about your objectives, setting SMART goals and targets
So let me show you the exact steps you need to take to get your business humming….!
STEP 1 – Set up tracking devices ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
STEP 2 – Get set up with the tools you need to be efficient Google has a lot to offer….
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],A small intro to the suite of  Google’s free tools
www.google.com/accounts/Login   2.1 Google Account
2.2 Google Profile http://www.google.com/profiles
2.4 – Alert yourself on Google Alerts
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2.5 – Google Calendar
2.6 Google Docs ,[object Object],[object Object],[object Object],[object Object],[object Object]
2.7 Google Docs
2.8 Google Sites ,[object Object],[object Object],[object Object],[object Object]
Apart from Google I have several other favourite programs I couldn’t live without which I’ll send to you  post event to check out
STEP 3: Get a website and get it RIGHT!  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Does your website tick all these boxes? If not, work on it NOW!
STEP 4 – Establish and grow your online presence + social media!
4.1 SEO – search engine optimisation ,[object Object],[object Object],[object Object],[object Object],[object Object]
4.1.1 Research – keywords & competitors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4.1.2 Research – select keywords ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Number of Google Matches Term 11,600,000 writer 1,200,000 real estate writer 48,000 freelance real estate writer 9,000 freelance real estate writer los angeles
4.1.3 Strategise plan of attack –  select keywords, delegate tasks ,[object Object],[object Object],[object Object],[object Object]
4.1.4 Internal optimisation of page  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4.1.5 Work on keyword density
4.1.6 External optimisation (off page) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4.1.7 Article directories
4.1.8 PR news wires
4.1.9 Blogs
STEP 4 – Establish and grow your online presence + social media!
[object Object],[object Object],[object Object],[object Object],[object Object],4.2 Pay per click (PPC) – how it works
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Pay per click options
STEP 4 – Establish and grow your online presence + social media!
4.3 – Google Maps  Local Search Stats ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4.3.1 – Claim your listing on Google Maps  www.google.com/maps
An unclaimed listing…
A  claimed listing… (of course the Coast knows how to do it better!)
4.3.2 – Flesh out your listing
The types of categories you might like to list for
The types of categories you might like to list for
Photos & Videos Up to 10 photos Up to 5 videos Videos must be on YouTube
Coupons Add fully customisable coupons to your listings including:  Images Show on mobile phones Apply to multiple listings
[object Object],[object Object],[object Object],[object Object],[object Object],The new additions to Google Places
 
Example Place Page Posts Specials:  "Free chips and salsa today from 4-6. We'll even throw in free guacamole." Posted 3 hours prior to the start of Afternoon Special Events:  "Come to our open day" Today from 9:30 am to 11:45 am." Posted 4 hours prior to the event, linking to the Facebook event page. New products:  "Have you checked out our newest musical instruments? Great for baby’s birthday!"
4.3.3 – Encourage reviews and mentions on other sites (also known as citations)
Places you can encourage reviews ,[object Object],[object Object]
 
… but don’t fake it!
Global review sites Yelp City Search  Bing Local BOTW Local Brownbook.net infoUSA Superpages Insider Pages Local.com iBegin Yahoo! Local Feel free to contribute any citation or local directory sources you’ve found to be useful on our Web Wed Facebook group or linkedin group.  Sharing is always encouraged!
[object Object],[object Object],[object Object],[object Object],Aussie Review sites
Don't count on customers tracking down your listing on Yelp, InsiderPages, Ezlocal and others.  Add links to your website for each profile and further encourage customers to go leave reviews.  See the below picture in which a doctor integrated links to his Yelp profile on his own website: To encourage reviews…link your business profiles on your own website/social network pages
Encourage reviews offline to online
 
[object Object],[object Object],[object Object],[object Object],[object Object],Don’t discourage bad reviews
4.3.4 – Get listed in local directories Many available – both free and paid Directory listings from wesites specific to your city are a great way to help you achieve some local pull in Google maps. A quick and easy way to find some local directories is to search for  {name of city} + directory  on Google.
Search ‘free business directory’ or  ‘free business listing’  or similar
Example of a free business directory
Government/council directories
Industry directories
Yahoo & other local search/listing options ,[object Object],[object Object],STEP 4.3.5 – More ways to market locally…
STEP 4 – Establish and grow your online presence + social media!
 
 
[object Object],[object Object],[object Object],[object Object],[object Object],STEP 4 – Get a Facebook Fan Page for your local business & promote it! Why…?
[object Object],[object Object],[object Object],How it all works
How? ‘Like’ pages and join groups where  your target market hang out… ,[object Object]
How? Encourage people to like your page via your website…
How? Encourage people to like your page via your website…
How? Sign up local Facebook Fans… Search users in specific location on facebook.grader.com
How? Advertise on Facebook…
How?  Advertise on  Facebook…
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],STEP 5 – Get on Twitter, and start  ‘tweeting’ Why…?
STEP 5.1 – Find accounts & follow them
STEP 5.2 - Sign up local Twitter followers ,[object Object],[object Object]
Sign up local Twitter followers
STEP 5.3 – Link up accounts & schedule tweets and posts ahead of time… and manage multiple accounts with ease.
 
Don’t forget it’s ALL public
 
The big growth areas…iphone apps
Social networking meets search marketing…
Social networking meets search marketing…
Facebook is having a crack too… but it’s not here…yet!
There’s one more very powerful marketing method I’ve purposely overlooked…Can you guess what it is? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Your Homework ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Want more on this stuff? EVENT DAY + 48HRS AFTER SPECIAL! High quality, professional produced DVD sets Use the code ‘ musik01 ’ to receive  20%  off all DVD product orders for the next 48 hours
Want constant tips & inspiration? http://www.facebook.com/thecreativecollective http://www.twitter.com/creativecollect http://www.linkedin.com/companies/the-creative-collective http://www.youtube.com/dacreativecollective  P:  07 545 11315 w:  www.thecreativecollective.com.au

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Kindermusik september 2010

  • 1. Low cost or no cost ways to grow your Kindermusik business
  • 2.
  • 3. Rio (6 years) and Matisse (3 years) My business was started when my youngest was just 7 weeks old, from home. I’ve since gone on to win awards and have 5 staff, 25 contractors and 1 franchisee with many more planned! I’m a parent too!
  • 4. What I did in my first year with Kindermusik head office…2007 2000 on the database 6729 on the database Unique users per month to site = 665 Unique users per month to site = Regularly 5000+ Communication frequency = infrequent Communication frequency = every two weeks – either newsletter or special offers Online sales = $6000 per annum Online sales = $100,000+ per annum Predominantly offline marketing Predominantly online marketing
  • 5.
  • 6.
  • 7.
  • 8. But first let’s shift some mindsets! STOP START Always doing what you’ve always done (because you’ll always get what you’ve always go, or worse – times are changing!) Thinking outside the square of the most innovative marketing strategies you could possibly engage in Burying your head in the stand and making excuses about being busy/non techie/limited by budget Being open minded about the possibilities and how they could benefit your business some of which are very easy to do and low cost or no cost! Throwing stuff out there with no proper measurement devices in place Tracking and measuring EVERYTHING you do Measuring the cost of advertising and marketing activities Measuring the impact of marketing activities Doing things offline… ..if they can often be done faster and cheaper online Looking for new business If you haven’t maximised what you’re already sitting on and what they are worth to you Hoping for the best and having a ‘bit of an idea’ of what you want to achieve at the end of the day Getting crystal clear about your objectives, setting SMART goals and targets
  • 9. So let me show you the exact steps you need to take to get your business humming….!
  • 10.
  • 11. STEP 2 – Get set up with the tools you need to be efficient Google has a lot to offer….
  • 12.
  • 13. www.google.com/accounts/Login 2.1 Google Account
  • 14. 2.2 Google Profile http://www.google.com/profiles
  • 15. 2.4 – Alert yourself on Google Alerts
  • 16.
  • 17.
  • 19.
  • 20. Apart from Google I have several other favourite programs I couldn’t live without which I’ll send to you post event to check out
  • 21.
  • 22. STEP 4 – Establish and grow your online presence + social media!
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28. 4.1.5 Work on keyword density
  • 29.
  • 31. 4.1.8 PR news wires
  • 33. STEP 4 – Establish and grow your online presence + social media!
  • 34.
  • 35.
  • 36. STEP 4 – Establish and grow your online presence + social media!
  • 37.
  • 38. 4.3.1 – Claim your listing on Google Maps www.google.com/maps
  • 40. A claimed listing… (of course the Coast knows how to do it better!)
  • 41. 4.3.2 – Flesh out your listing
  • 42. The types of categories you might like to list for
  • 43. The types of categories you might like to list for
  • 44. Photos & Videos Up to 10 photos Up to 5 videos Videos must be on YouTube
  • 45. Coupons Add fully customisable coupons to your listings including: Images Show on mobile phones Apply to multiple listings
  • 46.
  • 47.  
  • 48. Example Place Page Posts Specials: "Free chips and salsa today from 4-6. We'll even throw in free guacamole." Posted 3 hours prior to the start of Afternoon Special Events: "Come to our open day" Today from 9:30 am to 11:45 am." Posted 4 hours prior to the event, linking to the Facebook event page. New products: "Have you checked out our newest musical instruments? Great for baby’s birthday!"
  • 49. 4.3.3 – Encourage reviews and mentions on other sites (also known as citations)
  • 50.
  • 51.  
  • 52. … but don’t fake it!
  • 53. Global review sites Yelp City Search  Bing Local BOTW Local Brownbook.net infoUSA Superpages Insider Pages Local.com iBegin Yahoo! Local Feel free to contribute any citation or local directory sources you’ve found to be useful on our Web Wed Facebook group or linkedin group. Sharing is always encouraged!
  • 54.
  • 55. Don't count on customers tracking down your listing on Yelp, InsiderPages, Ezlocal and others.  Add links to your website for each profile and further encourage customers to go leave reviews.  See the below picture in which a doctor integrated links to his Yelp profile on his own website: To encourage reviews…link your business profiles on your own website/social network pages
  • 57.  
  • 58.
  • 59. 4.3.4 – Get listed in local directories Many available – both free and paid Directory listings from wesites specific to your city are a great way to help you achieve some local pull in Google maps. A quick and easy way to find some local directories is to search for {name of city} + directory on Google.
  • 60. Search ‘free business directory’ or ‘free business listing’ or similar
  • 61. Example of a free business directory
  • 64.
  • 65. STEP 4 – Establish and grow your online presence + social media!
  • 66.  
  • 67.  
  • 68.
  • 69.
  • 70.
  • 71. How? Encourage people to like your page via your website…
  • 72. How? Encourage people to like your page via your website…
  • 73. How? Sign up local Facebook Fans… Search users in specific location on facebook.grader.com
  • 74. How? Advertise on Facebook…
  • 75. How? Advertise on Facebook…
  • 76.
  • 77. STEP 5.1 – Find accounts & follow them
  • 78.
  • 79. Sign up local Twitter followers
  • 80. STEP 5.3 – Link up accounts & schedule tweets and posts ahead of time… and manage multiple accounts with ease.
  • 81.  
  • 82. Don’t forget it’s ALL public
  • 83.  
  • 84. The big growth areas…iphone apps
  • 85. Social networking meets search marketing…
  • 86. Social networking meets search marketing…
  • 87. Facebook is having a crack too… but it’s not here…yet!
  • 88.
  • 89.
  • 90. Want more on this stuff? EVENT DAY + 48HRS AFTER SPECIAL! High quality, professional produced DVD sets Use the code ‘ musik01 ’ to receive 20% off all DVD product orders for the next 48 hours
  • 91. Want constant tips & inspiration? http://www.facebook.com/thecreativecollective http://www.twitter.com/creativecollect http://www.linkedin.com/companies/the-creative-collective http://www.youtube.com/dacreativecollective P: 07 545 11315 w: www.thecreativecollective.com.au

Editor's Notes

  1. www.growthmarketing.com.au
  2. www.growthmarketing.com.au
  3. www.growthmarketing.com.au
  4. www.growthmarketing.com.au
  5. Now make sure you fill out everything. The more information you include the better it is for your business. This includes adding as many photos as you’re allowed and adding yourself to as many relevant categories as possible (up to 5). Also make sure the address you use for your Google Local listing is the same address you have listed on your website. Note (added April 21, 2010): Google Local Business Center has changed its name to  Google Places .
  6. Google Places allows business owners to further refine how customers locate and use their services. If you travel to serve customers, you can now show which geographic areas you serve. And if you run a business without a storefront or office location, you can now make your address private. http://www.youtube.com/watch?v=eF6Myrky_Pc&feature=channel Google has finally added options for business owners to set their service areas,   as reported a couple weeks ago by Matt McGee .   Today it officially rolls out, again , along with a   re-branding of the Local Business Center , now simply called Google Places. The service area is great for those businesses that work from a home address they would rather not display, or businesses that serve multiple areas from one physical location, which is very common in larger metro areas (think plumbers, landscapers, remodeling contractors, interior decorators, etc..). Up till now many of those businesses targeting multiple cities had to resort to obtaining unique addresses and phone numbers in those other cities, often through UPS box addresses, a practice Google now frowns upon. The question is , how are rankings influenced by these new service area settings? Will a business located in “ City A ” , yet services the adjacent “ City B ” to the north, be able to rank for City B search queries when all its citation sources mention City A? It ’ s too early to tell and for some of my clients that this is well suited too I ’ m a   little hesitant   incredibly hesitant to make any changes as they already rank well. Perhaps the next fresh client becomes the guinea pig.
  7. Citation building is different than link building because a citation may not always include an actual link. As long as the full address matches the address on your website, it’s counted as a citation and helps boost your position in Google Local search results. Check out Google maps results in a competitive industry (such as the Seattle hotel industry) and you notice top listings have more citations than lower listings – in most cases. Citations are not the sole deciding factor, but they definitely help. When you view a Google Map listing in its entirety there is a section called “More about this place”. This is a great place to find citations from people competing in the same local industry as you.
  8. Five Reasons to Create a Facebook Fan Page for Your Small Business Traffic Good SEO campaigns all share a common focus: improving your ranking in the Google search results. More generally, a good SEO campaign should seek to improve your rankings at whatever sites boast the highest traffic. At the moment, Google is by far the most used site for local searches.  Ninety percent of local consumers use search engines  and 65% of the time that search engine is Google. In fact, Google has consistently been the number #1 visited website since September 2007, when it  passed Myspace.com . That is, until the week of March 13, 2010. During the week of March 13th, 2010 Google was the second most visited U.S. website. The first? Facebook. According the CNN, which cites the web analysis firm Experian Hitwise, “Facebook accounted for 7.07% of U.S. Web traffic that week, while Google received only 7.03%.” The article further notes: Facebook’s year-over-year growth far outpaced Google’s that week. The number of visitors to Facebook spiked 185% compared with the same period last year, while Google’s traffic climbed just 9%. It’s impossible to ignore Facebook’s explosive growth. With more than  400 million active users , half of whom log on to Facebook in any given day, Facebook is poised to play a substantial roll in the future of local business search. Structure your current SEO campaign for Google optimization, but make a Facebook fan page for your small business right now; it may become the focal point of your online marketing strategy in the not-to-distant future. Facebook Fan Pages are Cited in Google Maps Last week, our Local SEO Guru,  Jorge , stumbled upon a Google profile for an Ace Hardware in Villa Park, IL that included detail citations for Facebook and Twitter links. The Google profile has not been claimed by the business owner, which means these details were deemed important and collected by Google’s web crawler. If Google thinks a Facebook Fan Page is important, it is, and you should too. Facebook Fan Pages Rank in Organic Search Results For a long time Facebook pages were private, hidden from search engine results. Now fan pages, and even many user profiles, are public and can be found in search queries: So, why is this important? Any website found in organic search results has been indexed, read and filed away by Google, if you will. When Google reads these fan pages, it sees your business name, address, description, links and keywords. Reaffirming these details on your fan page will raise your stock in Google’s eyes and give you a boost in the local search rankings. Instant Credibility At EZlocal, we provide a space on business profiles for a link to your Facebook fan page. When a prospective customer follows that link to the fan page, they will see you have an established fan base. They will see that you have tens, hundreds, maybe even thousands of fans. That builds instant credibility. Sure, having a normal website is helpful, but it only tells people what your business is about. A Facebook fan page tell people what your business is about AND that it is well liked. Build an Interested Following Perhaps the greatest reason to create a Facebook fan page for your small business is so that you can build a fan base, a contingent of people who like and use your product or service. These people want to hear from you. They are excited when you post a coupon or announce a sale. They may even recommend your business to their friends. Keep in mind,  the average Facebook user has 130 friends . When a person becomes a fan of your small business, 130 people who like and respect them get an update in their friend feed. Perhaps of few of those people then become fans and your business’ name starts popping up in more and more updates. Does this snowball effect always lead to a large fan base of customers? No. But, if you don’t create a fan page, you never have the chance to find out.
  9. In case you hadn’t noticed, there is a fair bit happening online these days.
  10. With all these mediums, conversations are potentially going to happen online about you / your service / your product / your business / your competitors / your industry these days, WHETHER YOU LIKE IT OR NOT. Whether you participate or not.
  11. Five Reasons to Create a Facebook Fan Page for Your Small Business Traffic Good SEO campaigns all share a common focus: improving your ranking in the Google search results. More generally, a good SEO campaign should seek to improve your rankings at whatever sites boast the highest traffic. At the moment, Google is by far the most used site for local searches.  Ninety percent of local consumers use search engines  and 65% of the time that search engine is Google. In fact, Google has consistently been the number #1 visited website since September 2007, when it  passed Myspace.com . That is, until the week of March 13, 2010. During the week of March 13th, 2010 Google was the second most visited U.S. website. The first? Facebook. According the CNN, which cites the web analysis firm Experian Hitwise, “Facebook accounted for 7.07% of U.S. Web traffic that week, while Google received only 7.03%.” The article further notes: Facebook’s year-over-year growth far outpaced Google’s that week. The number of visitors to Facebook spiked 185% compared with the same period last year, while Google’s traffic climbed just 9%. It’s impossible to ignore Facebook’s explosive growth. With more than  400 million active users , half of whom log on to Facebook in any given day, Facebook is poised to play a substantial roll in the future of local business search. Structure your current SEO campaign for Google optimization, but make a Facebook fan page for your small business right now; it may become the focal point of your online marketing strategy in the not-to-distant future. Facebook Fan Pages are Cited in Google Maps Last week, our Local SEO Guru,  Jorge , stumbled upon a Google profile for an Ace Hardware in Villa Park, IL that included detail citations for Facebook and Twitter links. The Google profile has not been claimed by the business owner, which means these details were deemed important and collected by Google’s web crawler. If Google thinks a Facebook Fan Page is important, it is, and you should too. Facebook Fan Pages Rank in Organic Search Results For a long time Facebook pages were private, hidden from search engine results. Now fan pages, and even many user profiles, are public and can be found in search queries: So, why is this important? Any website found in organic search results has been indexed, read and filed away by Google, if you will. When Google reads these fan pages, it sees your business name, address, description, links and keywords. Reaffirming these details on your fan page will raise your stock in Google’s eyes and give you a boost in the local search rankings. Instant Credibility At EZlocal, we provide a space on business profiles for a link to your Facebook fan page. When a prospective customer follows that link to the fan page, they will see you have an established fan base. They will see that you have tens, hundreds, maybe even thousands of fans. That builds instant credibility. Sure, having a normal website is helpful, but it only tells people what your business is about. A Facebook fan page tell people what your business is about AND that it is well liked. Build an Interested Following Perhaps the greatest reason to create a Facebook fan page for your small business is so that you can build a fan base, a contingent of people who like and use your product or service. These people want to hear from you. They are excited when you post a coupon or announce a sale. They may even recommend your business to their friends. Keep in mind,  the average Facebook user has 130 friends . When a person becomes a fan of your small business, 130 people who like and respect them get an update in their friend feed. Perhaps of few of those people then become fans and your business’ name starts popping up in more and more updates. Does this snowball effect always lead to a large fan base of customers? No. But, if you don’t create a fan page, you never have the chance to find out.
  12. Five Reasons to Create a Facebook Fan Page for Your Small Business Traffic Good SEO campaigns all share a common focus: improving your ranking in the Google search results. More generally, a good SEO campaign should seek to improve your rankings at whatever sites boast the highest traffic. At the moment, Google is by far the most used site for local searches.  Ninety percent of local consumers use search engines  and 65% of the time that search engine is Google. In fact, Google has consistently been the number #1 visited website since September 2007, when it  passed Myspace.com . That is, until the week of March 13, 2010. During the week of March 13th, 2010 Google was the second most visited U.S. website. The first? Facebook. According the CNN, which cites the web analysis firm Experian Hitwise, “Facebook accounted for 7.07% of U.S. Web traffic that week, while Google received only 7.03%.” The article further notes: Facebook’s year-over-year growth far outpaced Google’s that week. The number of visitors to Facebook spiked 185% compared with the same period last year, while Google’s traffic climbed just 9%. It’s impossible to ignore Facebook’s explosive growth. With more than  400 million active users , half of whom log on to Facebook in any given day, Facebook is poised to play a substantial roll in the future of local business search. Structure your current SEO campaign for Google optimization, but make a Facebook fan page for your small business right now; it may become the focal point of your online marketing strategy in the not-to-distant future. Facebook Fan Pages are Cited in Google Maps Last week, our Local SEO Guru,  Jorge , stumbled upon a Google profile for an Ace Hardware in Villa Park, IL that included detail citations for Facebook and Twitter links. The Google profile has not been claimed by the business owner, which means these details were deemed important and collected by Google’s web crawler. If Google thinks a Facebook Fan Page is important, it is, and you should too. Facebook Fan Pages Rank in Organic Search Results For a long time Facebook pages were private, hidden from search engine results. Now fan pages, and even many user profiles, are public and can be found in search queries: So, why is this important? Any website found in organic search results has been indexed, read and filed away by Google, if you will. When Google reads these fan pages, it sees your business name, address, description, links and keywords. Reaffirming these details on your fan page will raise your stock in Google’s eyes and give you a boost in the local search rankings. Instant Credibility At EZlocal, we provide a space on business profiles for a link to your Facebook fan page. When a prospective customer follows that link to the fan page, they will see you have an established fan base. They will see that you have tens, hundreds, maybe even thousands of fans. That builds instant credibility. Sure, having a normal website is helpful, but it only tells people what your business is about. A Facebook fan page tell people what your business is about AND that it is well liked. Build an Interested Following Perhaps the greatest reason to create a Facebook fan page for your small business is so that you can build a fan base, a contingent of people who like and use your product or service. These people want to hear from you. They are excited when you post a coupon or announce a sale. They may even recommend your business to their friends. Keep in mind,  the average Facebook user has 130 friends . When a person becomes a fan of your small business, 130 people who like and respect them get an update in their friend feed. Perhaps of few of those people then become fans and your business’ name starts popping up in more and more updates. Does this snowball effect always lead to a large fan base of customers? No. But, if you don’t create a fan page, you never have the chance to find out.
  13. Five Reasons to Create a Facebook Fan Page for Your Small Business Traffic Good SEO campaigns all share a common focus: improving your ranking in the Google search results. More generally, a good SEO campaign should seek to improve your rankings at whatever sites boast the highest traffic. At the moment, Google is by far the most used site for local searches.  Ninety percent of local consumers use search engines  and 65% of the time that search engine is Google. In fact, Google has consistently been the number #1 visited website since September 2007, when it  passed Myspace.com . That is, until the week of March 13, 2010. During the week of March 13th, 2010 Google was the second most visited U.S. website. The first? Facebook. According the CNN, which cites the web analysis firm Experian Hitwise, “Facebook accounted for 7.07% of U.S. Web traffic that week, while Google received only 7.03%.” The article further notes: Facebook’s year-over-year growth far outpaced Google’s that week. The number of visitors to Facebook spiked 185% compared with the same period last year, while Google’s traffic climbed just 9%. It’s impossible to ignore Facebook’s explosive growth. With more than  400 million active users , half of whom log on to Facebook in any given day, Facebook is poised to play a substantial roll in the future of local business search. Structure your current SEO campaign for Google optimization, but make a Facebook fan page for your small business right now; it may become the focal point of your online marketing strategy in the not-to-distant future. Facebook Fan Pages are Cited in Google Maps Last week, our Local SEO Guru,  Jorge , stumbled upon a Google profile for an Ace Hardware in Villa Park, IL that included detail citations for Facebook and Twitter links. The Google profile has not been claimed by the business owner, which means these details were deemed important and collected by Google’s web crawler. If Google thinks a Facebook Fan Page is important, it is, and you should too. Facebook Fan Pages Rank in Organic Search Results For a long time Facebook pages were private, hidden from search engine results. Now fan pages, and even many user profiles, are public and can be found in search queries: So, why is this important? Any website found in organic search results has been indexed, read and filed away by Google, if you will. When Google reads these fan pages, it sees your business name, address, description, links and keywords. Reaffirming these details on your fan page will raise your stock in Google’s eyes and give you a boost in the local search rankings. Instant Credibility At EZlocal, we provide a space on business profiles for a link to your Facebook fan page. When a prospective customer follows that link to the fan page, they will see you have an established fan base. They will see that you have tens, hundreds, maybe even thousands of fans. That builds instant credibility. Sure, having a normal website is helpful, but it only tells people what your business is about. A Facebook fan page tell people what your business is about AND that it is well liked. Build an Interested Following Perhaps the greatest reason to create a Facebook fan page for your small business is so that you can build a fan base, a contingent of people who like and use your product or service. These people want to hear from you. They are excited when you post a coupon or announce a sale. They may even recommend your business to their friends. Keep in mind,  the average Facebook user has 130 friends . When a person becomes a fan of your small business, 130 people who like and respect them get an update in their friend feed. Perhaps of few of those people then become fans and your business’ name starts popping up in more and more updates. Does this snowball effect always lead to a large fan base of customers? No. But, if you don’t create a fan page, you never have the chance to find out.
  14. Five Reasons to Create a Facebook Fan Page for Your Small Business Traffic Good SEO campaigns all share a common focus: improving your ranking in the Google search results. More generally, a good SEO campaign should seek to improve your rankings at whatever sites boast the highest traffic. At the moment, Google is by far the most used site for local searches.  Ninety percent of local consumers use search engines  and 65% of the time that search engine is Google. In fact, Google has consistently been the number #1 visited website since September 2007, when it  passed Myspace.com . That is, until the week of March 13, 2010. During the week of March 13th, 2010 Google was the second most visited U.S. website. The first? Facebook. According the CNN, which cites the web analysis firm Experian Hitwise, “Facebook accounted for 7.07% of U.S. Web traffic that week, while Google received only 7.03%.” The article further notes: Facebook’s year-over-year growth far outpaced Google’s that week. The number of visitors to Facebook spiked 185% compared with the same period last year, while Google’s traffic climbed just 9%. It’s impossible to ignore Facebook’s explosive growth. With more than  400 million active users , half of whom log on to Facebook in any given day, Facebook is poised to play a substantial roll in the future of local business search. Structure your current SEO campaign for Google optimization, but make a Facebook fan page for your small business right now; it may become the focal point of your online marketing strategy in the not-to-distant future. Facebook Fan Pages are Cited in Google Maps Last week, our Local SEO Guru,  Jorge , stumbled upon a Google profile for an Ace Hardware in Villa Park, IL that included detail citations for Facebook and Twitter links. The Google profile has not been claimed by the business owner, which means these details were deemed important and collected by Google’s web crawler. If Google thinks a Facebook Fan Page is important, it is, and you should too. Facebook Fan Pages Rank in Organic Search Results For a long time Facebook pages were private, hidden from search engine results. Now fan pages, and even many user profiles, are public and can be found in search queries: So, why is this important? Any website found in organic search results has been indexed, read and filed away by Google, if you will. When Google reads these fan pages, it sees your business name, address, description, links and keywords. Reaffirming these details on your fan page will raise your stock in Google’s eyes and give you a boost in the local search rankings. Instant Credibility At EZlocal, we provide a space on business profiles for a link to your Facebook fan page. When a prospective customer follows that link to the fan page, they will see you have an established fan base. They will see that you have tens, hundreds, maybe even thousands of fans. That builds instant credibility. Sure, having a normal website is helpful, but it only tells people what your business is about. A Facebook fan page tell people what your business is about AND that it is well liked. Build an Interested Following Perhaps the greatest reason to create a Facebook fan page for your small business is so that you can build a fan base, a contingent of people who like and use your product or service. These people want to hear from you. They are excited when you post a coupon or announce a sale. They may even recommend your business to their friends. Keep in mind,  the average Facebook user has 130 friends . When a person becomes a fan of your small business, 130 people who like and respect them get an update in their friend feed. Perhaps of few of those people then become fans and your business’ name starts popping up in more and more updates. Does this snowball effect always lead to a large fan base of customers? No. But, if you don’t create a fan page, you never have the chance to find out.
  15. Five Reasons to Create a Facebook Fan Page for Your Small Business Traffic Good SEO campaigns all share a common focus: improving your ranking in the Google search results. More generally, a good SEO campaign should seek to improve your rankings at whatever sites boast the highest traffic. At the moment, Google is by far the most used site for local searches.  Ninety percent of local consumers use search engines  and 65% of the time that search engine is Google. In fact, Google has consistently been the number #1 visited website since September 2007, when it  passed Myspace.com . That is, until the week of March 13, 2010. During the week of March 13th, 2010 Google was the second most visited U.S. website. The first? Facebook. According the CNN, which cites the web analysis firm Experian Hitwise, “Facebook accounted for 7.07% of U.S. Web traffic that week, while Google received only 7.03%.” The article further notes: Facebook’s year-over-year growth far outpaced Google’s that week. The number of visitors to Facebook spiked 185% compared with the same period last year, while Google’s traffic climbed just 9%. It’s impossible to ignore Facebook’s explosive growth. With more than  400 million active users , half of whom log on to Facebook in any given day, Facebook is poised to play a substantial roll in the future of local business search. Structure your current SEO campaign for Google optimization, but make a Facebook fan page for your small business right now; it may become the focal point of your online marketing strategy in the not-to-distant future. Facebook Fan Pages are Cited in Google Maps Last week, our Local SEO Guru,  Jorge , stumbled upon a Google profile for an Ace Hardware in Villa Park, IL that included detail citations for Facebook and Twitter links. The Google profile has not been claimed by the business owner, which means these details were deemed important and collected by Google’s web crawler. If Google thinks a Facebook Fan Page is important, it is, and you should too. Facebook Fan Pages Rank in Organic Search Results For a long time Facebook pages were private, hidden from search engine results. Now fan pages, and even many user profiles, are public and can be found in search queries: So, why is this important? Any website found in organic search results has been indexed, read and filed away by Google, if you will. When Google reads these fan pages, it sees your business name, address, description, links and keywords. Reaffirming these details on your fan page will raise your stock in Google’s eyes and give you a boost in the local search rankings. Instant Credibility At EZlocal, we provide a space on business profiles for a link to your Facebook fan page. When a prospective customer follows that link to the fan page, they will see you have an established fan base. They will see that you have tens, hundreds, maybe even thousands of fans. That builds instant credibility. Sure, having a normal website is helpful, but it only tells people what your business is about. A Facebook fan page tell people what your business is about AND that it is well liked. Build an Interested Following Perhaps the greatest reason to create a Facebook fan page for your small business is so that you can build a fan base, a contingent of people who like and use your product or service. These people want to hear from you. They are excited when you post a coupon or announce a sale. They may even recommend your business to their friends. Keep in mind,  the average Facebook user has 130 friends . When a person becomes a fan of your small business, 130 people who like and respect them get an update in their friend feed. Perhaps of few of those people then become fans and your business’ name starts popping up in more and more updates. Does this snowball effect always lead to a large fan base of customers? No. But, if you don’t create a fan page, you never have the chance to find out.
  16. Five Reasons to Create a Facebook Fan Page for Your Small Business Traffic Good SEO campaigns all share a common focus: improving your ranking in the Google search results. More generally, a good SEO campaign should seek to improve your rankings at whatever sites boast the highest traffic. At the moment, Google is by far the most used site for local searches.  Ninety percent of local consumers use search engines  and 65% of the time that search engine is Google. In fact, Google has consistently been the number #1 visited website since September 2007, when it  passed Myspace.com . That is, until the week of March 13, 2010. During the week of March 13th, 2010 Google was the second most visited U.S. website. The first? Facebook. According the CNN, which cites the web analysis firm Experian Hitwise, “Facebook accounted for 7.07% of U.S. Web traffic that week, while Google received only 7.03%.” The article further notes: Facebook’s year-over-year growth far outpaced Google’s that week. The number of visitors to Facebook spiked 185% compared with the same period last year, while Google’s traffic climbed just 9%. It’s impossible to ignore Facebook’s explosive growth. With more than  400 million active users , half of whom log on to Facebook in any given day, Facebook is poised to play a substantial roll in the future of local business search. Structure your current SEO campaign for Google optimization, but make a Facebook fan page for your small business right now; it may become the focal point of your online marketing strategy in the not-to-distant future. Facebook Fan Pages are Cited in Google Maps Last week, our Local SEO Guru,  Jorge , stumbled upon a Google profile for an Ace Hardware in Villa Park, IL that included detail citations for Facebook and Twitter links. The Google profile has not been claimed by the business owner, which means these details were deemed important and collected by Google’s web crawler. If Google thinks a Facebook Fan Page is important, it is, and you should too. Facebook Fan Pages Rank in Organic Search Results For a long time Facebook pages were private, hidden from search engine results. Now fan pages, and even many user profiles, are public and can be found in search queries: So, why is this important? Any website found in organic search results has been indexed, read and filed away by Google, if you will. When Google reads these fan pages, it sees your business name, address, description, links and keywords. Reaffirming these details on your fan page will raise your stock in Google’s eyes and give you a boost in the local search rankings. Instant Credibility At EZlocal, we provide a space on business profiles for a link to your Facebook fan page. When a prospective customer follows that link to the fan page, they will see you have an established fan base. They will see that you have tens, hundreds, maybe even thousands of fans. That builds instant credibility. Sure, having a normal website is helpful, but it only tells people what your business is about. A Facebook fan page tell people what your business is about AND that it is well liked. Build an Interested Following Perhaps the greatest reason to create a Facebook fan page for your small business is so that you can build a fan base, a contingent of people who like and use your product or service. These people want to hear from you. They are excited when you post a coupon or announce a sale. They may even recommend your business to their friends. Keep in mind,  the average Facebook user has 130 friends . When a person becomes a fan of your small business, 130 people who like and respect them get an update in their friend feed. Perhaps of few of those people then become fans and your business’ name starts popping up in more and more updates. Does this snowball effect always lead to a large fan base of customers? No. But, if you don’t create a fan page, you never have the chance to find out.
  17. Five Reasons to Create a Facebook Fan Page for Your Small Business Traffic Good SEO campaigns all share a common focus: improving your ranking in the Google search results. More generally, a good SEO campaign should seek to improve your rankings at whatever sites boast the highest traffic. At the moment, Google is by far the most used site for local searches.  Ninety percent of local consumers use search engines  and 65% of the time that search engine is Google. In fact, Google has consistently been the number #1 visited website since September 2007, when it  passed Myspace.com . That is, until the week of March 13, 2010. During the week of March 13th, 2010 Google was the second most visited U.S. website. The first? Facebook. According the CNN, which cites the web analysis firm Experian Hitwise, “Facebook accounted for 7.07% of U.S. Web traffic that week, while Google received only 7.03%.” The article further notes: Facebook’s year-over-year growth far outpaced Google’s that week. The number of visitors to Facebook spiked 185% compared with the same period last year, while Google’s traffic climbed just 9%. It’s impossible to ignore Facebook’s explosive growth. With more than  400 million active users , half of whom log on to Facebook in any given day, Facebook is poised to play a substantial roll in the future of local business search. Structure your current SEO campaign for Google optimization, but make a Facebook fan page for your small business right now; it may become the focal point of your online marketing strategy in the not-to-distant future. Facebook Fan Pages are Cited in Google Maps Last week, our Local SEO Guru,  Jorge , stumbled upon a Google profile for an Ace Hardware in Villa Park, IL that included detail citations for Facebook and Twitter links. The Google profile has not been claimed by the business owner, which means these details were deemed important and collected by Google’s web crawler. If Google thinks a Facebook Fan Page is important, it is, and you should too. Facebook Fan Pages Rank in Organic Search Results For a long time Facebook pages were private, hidden from search engine results. Now fan pages, and even many user profiles, are public and can be found in search queries: So, why is this important? Any website found in organic search results has been indexed, read and filed away by Google, if you will. When Google reads these fan pages, it sees your business name, address, description, links and keywords. Reaffirming these details on your fan page will raise your stock in Google’s eyes and give you a boost in the local search rankings. Instant Credibility At EZlocal, we provide a space on business profiles for a link to your Facebook fan page. When a prospective customer follows that link to the fan page, they will see you have an established fan base. They will see that you have tens, hundreds, maybe even thousands of fans. That builds instant credibility. Sure, having a normal website is helpful, but it only tells people what your business is about. A Facebook fan page tell people what your business is about AND that it is well liked. Build an Interested Following Perhaps the greatest reason to create a Facebook fan page for your small business is so that you can build a fan base, a contingent of people who like and use your product or service. These people want to hear from you. They are excited when you post a coupon or announce a sale. They may even recommend your business to their friends. Keep in mind,  the average Facebook user has 130 friends . When a person becomes a fan of your small business, 130 people who like and respect them get an update in their friend feed. Perhaps of few of those people then become fans and your business’ name starts popping up in more and more updates. Does this snowball effect always lead to a large fan base of customers? No. But, if you don’t create a fan page, you never have the chance to find out.
  18. Five Reasons to Create a Facebook Fan Page for Your Small Business Traffic Good SEO campaigns all share a common focus: improving your ranking in the Google search results. More generally, a good SEO campaign should seek to improve your rankings at whatever sites boast the highest traffic. At the moment, Google is by far the most used site for local searches.  Ninety percent of local consumers use search engines  and 65% of the time that search engine is Google. In fact, Google has consistently been the number #1 visited website since September 2007, when it  passed Myspace.com . That is, until the week of March 13, 2010. During the week of March 13th, 2010 Google was the second most visited U.S. website. The first? Facebook. According the CNN, which cites the web analysis firm Experian Hitwise, “Facebook accounted for 7.07% of U.S. Web traffic that week, while Google received only 7.03%.” The article further notes: Facebook’s year-over-year growth far outpaced Google’s that week. The number of visitors to Facebook spiked 185% compared with the same period last year, while Google’s traffic climbed just 9%. It’s impossible to ignore Facebook’s explosive growth. With more than  400 million active users , half of whom log on to Facebook in any given day, Facebook is poised to play a substantial roll in the future of local business search. Structure your current SEO campaign for Google optimization, but make a Facebook fan page for your small business right now; it may become the focal point of your online marketing strategy in the not-to-distant future. Facebook Fan Pages are Cited in Google Maps Last week, our Local SEO Guru,  Jorge , stumbled upon a Google profile for an Ace Hardware in Villa Park, IL that included detail citations for Facebook and Twitter links. The Google profile has not been claimed by the business owner, which means these details were deemed important and collected by Google’s web crawler. If Google thinks a Facebook Fan Page is important, it is, and you should too. Facebook Fan Pages Rank in Organic Search Results For a long time Facebook pages were private, hidden from search engine results. Now fan pages, and even many user profiles, are public and can be found in search queries: So, why is this important? Any website found in organic search results has been indexed, read and filed away by Google, if you will. When Google reads these fan pages, it sees your business name, address, description, links and keywords. Reaffirming these details on your fan page will raise your stock in Google’s eyes and give you a boost in the local search rankings. Instant Credibility At EZlocal, we provide a space on business profiles for a link to your Facebook fan page. When a prospective customer follows that link to the fan page, they will see you have an established fan base. They will see that you have tens, hundreds, maybe even thousands of fans. That builds instant credibility. Sure, having a normal website is helpful, but it only tells people what your business is about. A Facebook fan page tell people what your business is about AND that it is well liked. Build an Interested Following Perhaps the greatest reason to create a Facebook fan page for your small business is so that you can build a fan base, a contingent of people who like and use your product or service. These people want to hear from you. They are excited when you post a coupon or announce a sale. They may even recommend your business to their friends. Keep in mind,  the average Facebook user has 130 friends . When a person becomes a fan of your small business, 130 people who like and respect them get an update in their friend feed. Perhaps of few of those people then become fans and your business’ name starts popping up in more and more updates. Does this snowball effect always lead to a large fan base of customers? No. But, if you don’t create a fan page, you never have the chance to find out.
  19. Five Reasons to Create a Facebook Fan Page for Your Small Business Traffic Good SEO campaigns all share a common focus: improving your ranking in the Google search results. More generally, a good SEO campaign should seek to improve your rankings at whatever sites boast the highest traffic. At the moment, Google is by far the most used site for local searches.  Ninety percent of local consumers use search engines  and 65% of the time that search engine is Google. In fact, Google has consistently been the number #1 visited website since September 2007, when it  passed Myspace.com . That is, until the week of March 13, 2010. During the week of March 13th, 2010 Google was the second most visited U.S. website. The first? Facebook. According the CNN, which cites the web analysis firm Experian Hitwise, “Facebook accounted for 7.07% of U.S. Web traffic that week, while Google received only 7.03%.” The article further notes: Facebook’s year-over-year growth far outpaced Google’s that week. The number of visitors to Facebook spiked 185% compared with the same period last year, while Google’s traffic climbed just 9%. It’s impossible to ignore Facebook’s explosive growth. With more than  400 million active users , half of whom log on to Facebook in any given day, Facebook is poised to play a substantial roll in the future of local business search. Structure your current SEO campaign for Google optimization, but make a Facebook fan page for your small business right now; it may become the focal point of your online marketing strategy in the not-to-distant future. Facebook Fan Pages are Cited in Google Maps Last week, our Local SEO Guru,  Jorge , stumbled upon a Google profile for an Ace Hardware in Villa Park, IL that included detail citations for Facebook and Twitter links. The Google profile has not been claimed by the business owner, which means these details were deemed important and collected by Google’s web crawler. If Google thinks a Facebook Fan Page is important, it is, and you should too. Facebook Fan Pages Rank in Organic Search Results For a long time Facebook pages were private, hidden from search engine results. Now fan pages, and even many user profiles, are public and can be found in search queries: So, why is this important? Any website found in organic search results has been indexed, read and filed away by Google, if you will. When Google reads these fan pages, it sees your business name, address, description, links and keywords. Reaffirming these details on your fan page will raise your stock in Google’s eyes and give you a boost in the local search rankings. Instant Credibility At EZlocal, we provide a space on business profiles for a link to your Facebook fan page. When a prospective customer follows that link to the fan page, they will see you have an established fan base. They will see that you have tens, hundreds, maybe even thousands of fans. That builds instant credibility. Sure, having a normal website is helpful, but it only tells people what your business is about. A Facebook fan page tell people what your business is about AND that it is well liked. Build an Interested Following Perhaps the greatest reason to create a Facebook fan page for your small business is so that you can build a fan base, a contingent of people who like and use your product or service. These people want to hear from you. They are excited when you post a coupon or announce a sale. They may even recommend your business to their friends. Keep in mind,  the average Facebook user has 130 friends . When a person becomes a fan of your small business, 130 people who like and respect them get an update in their friend feed. Perhaps of few of those people then become fans and your business’ name starts popping up in more and more updates. Does this snowball effect always lead to a large fan base of customers? No. But, if you don’t create a fan page, you never have the chance to find out.
  20. Five Reasons to Create a Facebook Fan Page for Your Small Business Traffic Good SEO campaigns all share a common focus: improving your ranking in the Google search results. More generally, a good SEO campaign should seek to improve your rankings at whatever sites boast the highest traffic. At the moment, Google is by far the most used site for local searches.  Ninety percent of local consumers use search engines  and 65% of the time that search engine is Google. In fact, Google has consistently been the number #1 visited website since September 2007, when it  passed Myspace.com . That is, until the week of March 13, 2010. During the week of March 13th, 2010 Google was the second most visited U.S. website. The first? Facebook. According the CNN, which cites the web analysis firm Experian Hitwise, “Facebook accounted for 7.07% of U.S. Web traffic that week, while Google received only 7.03%.” The article further notes: Facebook’s year-over-year growth far outpaced Google’s that week. The number of visitors to Facebook spiked 185% compared with the same period last year, while Google’s traffic climbed just 9%. It’s impossible to ignore Facebook’s explosive growth. With more than  400 million active users , half of whom log on to Facebook in any given day, Facebook is poised to play a substantial roll in the future of local business search. Structure your current SEO campaign for Google optimization, but make a Facebook fan page for your small business right now; it may become the focal point of your online marketing strategy in the not-to-distant future. Facebook Fan Pages are Cited in Google Maps Last week, our Local SEO Guru,  Jorge , stumbled upon a Google profile for an Ace Hardware in Villa Park, IL that included detail citations for Facebook and Twitter links. The Google profile has not been claimed by the business owner, which means these details were deemed important and collected by Google’s web crawler. If Google thinks a Facebook Fan Page is important, it is, and you should too. Facebook Fan Pages Rank in Organic Search Results For a long time Facebook pages were private, hidden from search engine results. Now fan pages, and even many user profiles, are public and can be found in search queries: So, why is this important? Any website found in organic search results has been indexed, read and filed away by Google, if you will. When Google reads these fan pages, it sees your business name, address, description, links and keywords. Reaffirming these details on your fan page will raise your stock in Google’s eyes and give you a boost in the local search rankings. Instant Credibility At EZlocal, we provide a space on business profiles for a link to your Facebook fan page. When a prospective customer follows that link to the fan page, they will see you have an established fan base. They will see that you have tens, hundreds, maybe even thousands of fans. That builds instant credibility. Sure, having a normal website is helpful, but it only tells people what your business is about. A Facebook fan page tell people what your business is about AND that it is well liked. Build an Interested Following Perhaps the greatest reason to create a Facebook fan page for your small business is so that you can build a fan base, a contingent of people who like and use your product or service. These people want to hear from you. They are excited when you post a coupon or announce a sale. They may even recommend your business to their friends. Keep in mind,  the average Facebook user has 130 friends . When a person becomes a fan of your small business, 130 people who like and respect them get an update in their friend feed. Perhaps of few of those people then become fans and your business’ name starts popping up in more and more updates. Does this snowball effect always lead to a large fan base of customers? No. But, if you don’t create a fan page, you never have the chance to find out.
  21. An online reputation is just as important as an offline one. If someone were talking badly about you ‘on the street’ you would want to know right? And there is a high chance if you didn’t like what they were saying about you that you would go right up to them and deal with the situation right? Well so it goes online. You need to keep a finger on the pulse. You need to participate. So how? It helps to remember the ‘party analogy’ when it comes to online, in particular social media… And we all love a good party don’t we? Meet people and start conversations Ask questions Listen Answer questions, if relevant (i.e. if you can be helpful) Listen to others advice Share the advice if you believe in it (and encourage others to share yours)
  22. Hands up if you have seen this do the rounds. I had to include it in today’s presentation. It’s a classic. It is very easy to vent on social media but the consequences can be massive. If you were this girl’s employer you’d be glad you were aware of her posts right?
  23. However you can take it too far. For some it becomes a guilty obsession. They can’t help themselves… to the point of no return…quite simply, it is an addiction.
  24. Make hand out