Application of Semantic Knowledge Management System in Selected Areas of Polish Public Administration
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Zastosowanie semantycznego systemu zarządzania wiedzą w wybranych obszarach polskiej administracji publicznej
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http://www.cognitum.eu/semantics/
Application of Semantic Knowledge Management System in Selected Areas of Polish Public Administration
1. Semantics
Application of Semantic Knowledge Management System
in Selected Areas of Polish Public Administration
Zastosowanie semantycznego systemu zarządzania wiedzą
w wybranych obszarach polskiej administracji publicznej
Anna Wróblewska, PhD 1,2
Aleksandra Zięba, PhD 1,3
Renata Mieńkowska – Norkiene, PhD 1,3
Paweł Kapłański 1
Paweł Zarzycki 1
1 Cognitum
2 Institute of Computer Science,
Warsaw University of Technology
3 Institute of Political Science,
www.cognitum.eu/semantics Cognitum | Semantics
University of Warsaw
2. Semantic Knowledge Management
System – general view (1)
• Information systems “developed to support and enhance the
organizational knowledge processes of knowledge
creation, storage, retrieval, transfer, and application”
• Semantic technologies:
– represents static knowledge about a particular domain of
interest
– sharing knowledge and common understanding
– unambiguous communication between various beings
– supports human-computer interactions
www.cognitum.eu/semantics Cognitum | Semantics
3. Semantic Knowledge Management
System – general view (2)
• Controlled Natural Language interfaces
– subsets of natural languages - restricting the grammar
and vocabulary
– reduce or eliminate ambiguity and complexity
– improve readability for human readers
– enable reliable automatic semantic analysis of the
language
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5. Problems Addressed – Crisis
Management (CM)
• Activity of public administration, a part of national security
management
• Dealing with the strategic organizational management
processes (an integrated rescue system)
Respond Restore
Crises
Prepare Prevent
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6. CM Characteristics
• Clearly defined organizational structure
• Legislative issues and documentation
• Different kinds of information: time (information
can vary in time), space
• Different requirements to information
accessibility & presentation (by different actors)
• Rescue actions: time pressure, usually lack of
necessary resources
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7. Model of organization and emergency notification
national Government
Minister of
GCS the Interior
GCMT
voivodeships
VCMC Governor
VCMT
counties
County
PCMC Governor
PCMT
Mayor
GCMT
municipalities
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8. Key problems
• Fact: All communes/structures will face
emergencies
• Weakness: we are more reliant on technology,
communication and transportation
• Cause: We are more adversely affected by
natural disasters
• Need: of specialist knowledge (definitions of
problems, consultations among actors)
• Lack: of common understanding of CM process
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9. Two Kinds of Knowledge
Meta-ontology Ontology / Fact-base
- General - Geo & topological
knowledge derived information, location
from legislative of rescue units, etc.
issues, procedures, - Communication via
disasters etc. graphical language,
- Communication e.g. maps, building
via CNL plans etc. (advanced
- Actors: GIS system)
management - Rescue actors
experts
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10. CM – what knowledge needs to be
managed?
• What procedures need to be applied?
• What actions/tasks are undertaken within the
process?
• What actors are involved in certain actions (actors’
dependencies, division of responsibilities) ?
• Geo related issues:
– What is the location of the emergency or crisis event?
– Where are the rescue teams during crisis events?
– What environmental factors influence the course of crisis
events?
– Where to find shelter during the crisis event?
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11. CM Meta – Ontology (1)
Concepts Captured
Treatment system
Communication &
Infrastructure coordination
(resources) (actors,
procedures, tasks)
Crisis characterization Studied world
Crisis events, Environment
effects, risks, (people, natural
dangers sites, goods)
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12. CM Meta-Ontology (2)
• Organizational structure: roles (actors and units) and their
relationships
• Responsibilities of actors for certain tasks in a particular
situation
• Alerts about crisis situations and dangers
• Information about crisis events, effects, risks and dangers
• Activities / Procedures that are performed in specific situations
during prevention, preparation, response to crisis and recovery
• Resources, devices and equipment useful for performing rescue
actions
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15. CM Use Case – Tanker Accident
A tanker truck (containing
unknown toxic substance)
had an accident. Several
children of the near
kindergarten (outside
when the accident
happened) feel sick.
• What are the dangers?
• What services we need
to call?
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16. CNL - SWRL rules
If Z is an actor and if a crisis has-type a crisis-type
and if Z reacts-to-type the crisis-type then the crisis
needs-actor Z.
If Z is an actor and if an effect causes a danger and if a
crisis induces the effect and if Z assumes a procedure and
if the procedure reduces the danger then the crisis needs-
actor Z.
If Z is an actor and if an effect concerns a people-group
and if a crisis induces the effect and if it is true that
the people-group has-victims and if Z is Emergency-
Medical-Service then the crisis needs-actor Z.
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21. Performed Tasks & Future Works
• English CNL for OWL - done
• Working on SWRL rules in CNL
• GIS & meta knowledge integration
• Collecting crisis management procedures to be
coded in CNL
• Working on CNL for Polish
• Working on CNL dedicated for other disciplines:
– UE policy coordination process on national level,
– oncology medical guidelines
www.cognitum.eu/semantics Cognitum | Semantics