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24symbols is a platform to read
digital books on the Internet




  24s = cloud + social + freemium
On the cloud




 No file download needed, your readings go with you
Social




  Enriched and shared reading experience
Freemium

! Free: ability to read ebooks, free and with non-intrusive
  ads.

! Premium: ability to read ebooks, ad-free, even without
  Internet connection. Price by subscription.

! Affiliation: we redirect traffic to your site or wherever
  you sell your printed books.
Product
Income model

 ! 24symbols income is based on advertising and
   subscriptions.

 ! 70 % of this revenue is shared equally among the
   total number of pages read.


                  70% Total Income        Publisher's
Publisher’s   =                       x
Income                                    Pages Read
                  Total Pages Read
Why 24S

           +no downloads
              +flexibility (catalog)
+
Control            +no exclusivity             +       Income
      +audited                          +proved business model
  +statistics                         +sales (printed books)
              +SEO                   +virality
                                     +recommendation


           +Marketing
A Freemium Model for Books

! Combination of a free basic service with an
  advanced service based on a periodic subscription.

! Free service permits to easily get a huge number of
  users (no barrier of entry).
   •  Income source (ad-supported).


! No barrier of entry + high-quality service
  + interesting conversion factors = premium users
   •  Main income source.
Free / Premium

                                              free
 users




                                       Conversion Rate




            Delayed subscription              premium
         (test the service & engage)




                                       time
How to get users

   Direct    SEO     SEM     SMM    Mobile   Emailing   MGM




! User generation rate will vary according to:
   •    marketing campaigns,
   •    product (new features & apps. for specific devices),
   •    tablet/device penetration,
   •    catalog…

! … but it will spontaneously speed up if the number of
  users reaches a critical mass.
How to get premium users

 ! Typical purchase funnel, but with a delayed behaviour.
    •  Conversion requires enough time to test & engage.


                         Visits

                      Registered
                                                 Time
                        Users

                       Premium



 ! Why to subscribe:
    •  Offline reading + Extended catalog + Ad-free + Other features.
How Pageview Price is determined



                           70% Total Income
       Pageview       =
       Price               Total Pages Read


! Income = Ads (20%) + Subscriptions (80%).
   •  Ads are not so efficient as an income source…
! Income distributed to publishers according to the
  number of pageviews of each title.
      ➤ Pageview as the consume measurement unit in 24S.
How Pageview Price is related to
Conversion Rate



                  Conversion Rate
                    Goal: 10%




 Pageview Price                     Pageview Price
How to manage a profitable Conversion
Rate
 ! Freemium models need time to get:
    •  Critical mass (enough number of readers),
    •  and a profitable pageview price (enough premium users).

 ! Initially focused on registered users, gradually shift to
   focus on conversion rate.
    •  Detailed monitoring of subscription patterns (profile, speed)
       to make business decisions that optimize it:
        ➤  Prices / Offers.
        ➤  Service differentiation for subscribers.
        ➤  New limitations for free users…

 ! Free service is still strategically interesting to get new
   users (eventually new subscribers).
How to manage a profitable Conversion
Rate (II)
 users

                                                           registered
                    + limitations for free users

                                                    better Conversion Rate!

                                 Premium Users
         Conversion Rate   =
                               Premium + Free Users
                                                           subscribers
                    + value for subscribers




                                                   time
Typical misunderstandings


! “Ads are never a relevant income source”.
   •  Right… but freemium models are built to be profitable with
      subscriptions, not ads (just to monetize free users).

! “It is more profitable to have 100K premium users than
  22M free users”
   •  Right… but free access is the only fast way to substantially
      increase the number of users, that eventually will subscribe.
   •  In other words, it is more likely to get 100K premium users with
      a freemium approach than without.
Typical misunderstandings (II)


! “You don´t guarantee a minimum pageview price”
   •    Right… things need time to work out. Not much.
   •    Title discoverability increases from the first day.
   •    Backlist titles get a new income source.
   •    Bestselling titles can be initially limited to subscribers,
        24symbols as an online marketing channel.
Thank you




David Sánchez: Co-founder
dsanchez@24symbols.com
@davidsanchez71
www.24symbols.com

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1 david sánchez 24symbols

  • 1.
  • 2. 24symbols is a platform to read digital books on the Internet 24s = cloud + social + freemium
  • 3. On the cloud No file download needed, your readings go with you
  • 4. Social Enriched and shared reading experience
  • 5. Freemium ! Free: ability to read ebooks, free and with non-intrusive ads. ! Premium: ability to read ebooks, ad-free, even without Internet connection. Price by subscription. ! Affiliation: we redirect traffic to your site or wherever you sell your printed books.
  • 7. Income model ! 24symbols income is based on advertising and subscriptions. ! 70 % of this revenue is shared equally among the total number of pages read. 70% Total Income Publisher's Publisher’s = x Income Pages Read Total Pages Read
  • 8. Why 24S +no downloads +flexibility (catalog) + Control +no exclusivity + Income +audited +proved business model +statistics +sales (printed books) +SEO +virality +recommendation +Marketing
  • 9. A Freemium Model for Books ! Combination of a free basic service with an advanced service based on a periodic subscription. ! Free service permits to easily get a huge number of users (no barrier of entry). •  Income source (ad-supported). ! No barrier of entry + high-quality service + interesting conversion factors = premium users •  Main income source.
  • 10. Free / Premium free users Conversion Rate Delayed subscription premium (test the service & engage) time
  • 11. How to get users Direct SEO SEM SMM Mobile Emailing MGM ! User generation rate will vary according to: •  marketing campaigns, •  product (new features & apps. for specific devices), •  tablet/device penetration, •  catalog… ! … but it will spontaneously speed up if the number of users reaches a critical mass.
  • 12. How to get premium users ! Typical purchase funnel, but with a delayed behaviour. •  Conversion requires enough time to test & engage. Visits Registered Time Users Premium ! Why to subscribe: •  Offline reading + Extended catalog + Ad-free + Other features.
  • 13. How Pageview Price is determined 70% Total Income Pageview = Price Total Pages Read ! Income = Ads (20%) + Subscriptions (80%). •  Ads are not so efficient as an income source… ! Income distributed to publishers according to the number of pageviews of each title. ➤ Pageview as the consume measurement unit in 24S.
  • 14. How Pageview Price is related to Conversion Rate Conversion Rate Goal: 10% Pageview Price Pageview Price
  • 15. How to manage a profitable Conversion Rate ! Freemium models need time to get: •  Critical mass (enough number of readers), •  and a profitable pageview price (enough premium users). ! Initially focused on registered users, gradually shift to focus on conversion rate. •  Detailed monitoring of subscription patterns (profile, speed) to make business decisions that optimize it: ➤  Prices / Offers. ➤  Service differentiation for subscribers. ➤  New limitations for free users… ! Free service is still strategically interesting to get new users (eventually new subscribers).
  • 16. How to manage a profitable Conversion Rate (II) users registered + limitations for free users better Conversion Rate! Premium Users Conversion Rate = Premium + Free Users subscribers + value for subscribers time
  • 17. Typical misunderstandings ! “Ads are never a relevant income source”. •  Right… but freemium models are built to be profitable with subscriptions, not ads (just to monetize free users). ! “It is more profitable to have 100K premium users than 22M free users” •  Right… but free access is the only fast way to substantially increase the number of users, that eventually will subscribe. •  In other words, it is more likely to get 100K premium users with a freemium approach than without.
  • 18. Typical misunderstandings (II) ! “You don´t guarantee a minimum pageview price” •  Right… things need time to work out. Not much. •  Title discoverability increases from the first day. •  Backlist titles get a new income source. •  Bestselling titles can be initially limited to subscribers, 24symbols as an online marketing channel.
  • 19. Thank you David Sánchez: Co-founder dsanchez@24symbols.com @davidsanchez71 www.24symbols.com