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Customer
  Workwear Industries                                        Case Study

IN BRIEF

Company
Workwear Industries
                                                            End – to – End
Industry
                                                            Retail Systems
Retail – Industrial Strength Workwear Gear                  Delivery
Challenge
   Ü Fully integrated enterprise accounting application
      with retail operations
   Ü Improve inventory and customer management
   Ü Improve employee productivity and overall store
      performance


Solution
iVend Retail
                                                            Workwear Industries now
Benefits                                                    has the confidence to
                                                            grow its business, thanks
   Ü Increased visibility across all sales and purchasing
                                                            to iVend Retail
      transactions
                                                            Management System
   Ü Intuitive solution scalable for future growth
   Ü Improved customer management & retention
      through gift cards and layaways
   Ü Comprehensive view of the company's revenue,
      costs and inventory valuation in real-time


Country
Australia
Customer
  Case Study                                                     Workwear Industries


                                              Located in Perth, West Australia, Workwear Industries has been supplying
                                              world-class protective wear for various industries ranging from heavy
                                              industry, chemicals, pharmaceuticals, to medical research. The range of
                                              products includes work garments, protective coveralls, disposable
                                              protective gear and other protective gear. Workwear Industries continues
                                              its tradition with emphasis on quality and commitment in providing the
                                              safest work wear and protective gear to its customers.


                                              Business Challenge

                                              With its products sold throughout Australia, it was important for the
                                              backoffice and point of sale solution chosen by Workwear Industries, to
                                              be robust and easy-to-use. The company began to explore the possibility
                                              of investing in a solution that could integrate their business processes
                                              and information across their enterprise. In addition, they also evaluated
                                              the possibility of acquiring a solution that could provide real time (POS)
                                              data, visibility and insight into sales numbers and help in accelerating and
                                              improving the execution of transactions. Their greatest challenge was to
                                              find an affordable, easy-to-use solution that would help them manage
                                              their critical business functions across sales, financials, and operations in
                                              one single integrated system.

                                              The main benefits that the iVend solution was perceived to provide
                                              Workwear Industries during the review process, was its ease of use, its
                                              complete integration with SAP Business One, and its ability to scale up
                                              and keep pace with growth of the business. The staffs who use the system
                                              also commented on iVend's friendly user interface and how quickly they
“We love the way iVend Retail integrates
                                              grew accustomed to it.
with SAP Business One, from the way it
handles the transactions, ease of access of
the transaction information, ease of use
through touch screens and extreme ease to
                                              The Solution
learn & train others.

 iVend Retail with SAP Business One has       Previously using Nexus, Workwear Industries elected to implement SAP
greatly improved our information tracking     Business One and its integrated point of sale solution iVend Retail - which
through every part of the software.           would be used at their retail outlets. The solution was so complete; there
It is now very easy to process information
                                              was no need to source alternatives. SAP Business One and iVend Retail
and the overall reporting is far more         offered it all. According to Leeann Stewart, General Manager Finance &
accurate and crisp”                           Administrator at Workwear Industries.

Leeann Stewart,                               “It was more about efficient processing of orders, keeping pace with business
GM Finance & Administrator
                                              growth for now and for the future.” she said.
Workwear Industries
Customer
   Workwear Industries                                                     Case Study


Business Benefits
                                                                           Contact Us:
   Ü   Easy-to-use solution that is scalable to accommodate future         USA - New York
       growth and demands                                                  Rockefeller Center, 7th Floor
                                                                           1230 Avenue of the Americas
   Ü   Increased speed and accuracy in processing transactions             New York, Ny10020
   Ü   Provides visibility across all sales and purchasing transactions    USA
   Ü   Supports Promotions like gift certificates, gift cards, discounts   T: 1 212 745 1365
                                                                           F: 1 212 618 6309
       etc                                                                 E: newyork@citixsys.com
   Ü   Integrated and unified system - fits into their SAP Business One
       infrastructure                                                      USA - Chicago
                                                                           The Merc, West Loop, 22nd Floor 30 South
                                                                           Wacker Drive
                                                                           Chicago, IL 60606
                                                                           USA
                                                                           T: 1 630 359 5956
                                                                           F: 1 630 303 9706
                                                                           E: chicago@citixsys.com

                                                                           Canada - Toronto
                                                                           8th Floor
                                                                           2425 Matheson Blvd. East
                                                                           Mississauga, ON L4W 5K4
                                                                           Canada
                                                                           T:1 905 361 2886
                                                                           F: 1 905 361 6401
                                                                           E: toronto@citixsys.com

                                                                           Asia Pacific - Sydney
                                                                           Tower 2, Level 20
                                                                           201 Sussex Street
                                                                           Sydney NSW 2000
                                                                           Australia
                                                                           T: 61 2 9006 1616
                                                                           F: 61 2 9006 1515
                                                                           E: sydney@citixsys.com

                                                                           EMEA - London
                                                                           Lakeside House
                                                                           1 Furzeground Way, Stockley Park
                                                                           Uxbridge UB11 1BD
                                                                           United Kingdom
                                                                           T: 44 207 193 5607
                                                                           F: 44 207 681 1016
                                                                           E: london@citixsys.com

                                                                           India - New Delhi
                                                                           A-24/5, MCIE
                                                                           Mathura Road
                                                                           New Delhi 110044
                                                                           India
                                                                           T: 91 11 42696666
                                                                           F: 91 11 42696600
                                                                           E: newdelhi@citixsys.com


                                                                           www.citixsys.com
                                                                           www.ivend.com

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Case study sap business one with i vend retail workwear industries australia

  • 1. Customer Workwear Industries Case Study IN BRIEF Company Workwear Industries End – to – End Industry Retail Systems Retail – Industrial Strength Workwear Gear Delivery Challenge Ü Fully integrated enterprise accounting application with retail operations Ü Improve inventory and customer management Ü Improve employee productivity and overall store performance Solution iVend Retail Workwear Industries now Benefits has the confidence to grow its business, thanks Ü Increased visibility across all sales and purchasing to iVend Retail transactions Management System Ü Intuitive solution scalable for future growth Ü Improved customer management & retention through gift cards and layaways Ü Comprehensive view of the company's revenue, costs and inventory valuation in real-time Country Australia
  • 2. Customer Case Study Workwear Industries Located in Perth, West Australia, Workwear Industries has been supplying world-class protective wear for various industries ranging from heavy industry, chemicals, pharmaceuticals, to medical research. The range of products includes work garments, protective coveralls, disposable protective gear and other protective gear. Workwear Industries continues its tradition with emphasis on quality and commitment in providing the safest work wear and protective gear to its customers. Business Challenge With its products sold throughout Australia, it was important for the backoffice and point of sale solution chosen by Workwear Industries, to be robust and easy-to-use. The company began to explore the possibility of investing in a solution that could integrate their business processes and information across their enterprise. In addition, they also evaluated the possibility of acquiring a solution that could provide real time (POS) data, visibility and insight into sales numbers and help in accelerating and improving the execution of transactions. Their greatest challenge was to find an affordable, easy-to-use solution that would help them manage their critical business functions across sales, financials, and operations in one single integrated system. The main benefits that the iVend solution was perceived to provide Workwear Industries during the review process, was its ease of use, its complete integration with SAP Business One, and its ability to scale up and keep pace with growth of the business. The staffs who use the system also commented on iVend's friendly user interface and how quickly they “We love the way iVend Retail integrates grew accustomed to it. with SAP Business One, from the way it handles the transactions, ease of access of the transaction information, ease of use through touch screens and extreme ease to The Solution learn & train others. iVend Retail with SAP Business One has Previously using Nexus, Workwear Industries elected to implement SAP greatly improved our information tracking Business One and its integrated point of sale solution iVend Retail - which through every part of the software. would be used at their retail outlets. The solution was so complete; there It is now very easy to process information was no need to source alternatives. SAP Business One and iVend Retail and the overall reporting is far more offered it all. According to Leeann Stewart, General Manager Finance & accurate and crisp” Administrator at Workwear Industries. Leeann Stewart, “It was more about efficient processing of orders, keeping pace with business GM Finance & Administrator growth for now and for the future.” she said. Workwear Industries
  • 3. Customer Workwear Industries Case Study Business Benefits Contact Us: Ü Easy-to-use solution that is scalable to accommodate future USA - New York growth and demands Rockefeller Center, 7th Floor 1230 Avenue of the Americas Ü Increased speed and accuracy in processing transactions New York, Ny10020 Ü Provides visibility across all sales and purchasing transactions USA Ü Supports Promotions like gift certificates, gift cards, discounts T: 1 212 745 1365 F: 1 212 618 6309 etc E: newyork@citixsys.com Ü Integrated and unified system - fits into their SAP Business One infrastructure USA - Chicago The Merc, West Loop, 22nd Floor 30 South Wacker Drive Chicago, IL 60606 USA T: 1 630 359 5956 F: 1 630 303 9706 E: chicago@citixsys.com Canada - Toronto 8th Floor 2425 Matheson Blvd. East Mississauga, ON L4W 5K4 Canada T:1 905 361 2886 F: 1 905 361 6401 E: toronto@citixsys.com Asia Pacific - Sydney Tower 2, Level 20 201 Sussex Street Sydney NSW 2000 Australia T: 61 2 9006 1616 F: 61 2 9006 1515 E: sydney@citixsys.com EMEA - London Lakeside House 1 Furzeground Way, Stockley Park Uxbridge UB11 1BD United Kingdom T: 44 207 193 5607 F: 44 207 681 1016 E: london@citixsys.com India - New Delhi A-24/5, MCIE Mathura Road New Delhi 110044 India T: 91 11 42696666 F: 91 11 42696600 E: newdelhi@citixsys.com www.citixsys.com www.ivend.com