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Talent Optimization Where Learning and Talent Meet
1.
Title Subtitle Name of Presenter ©
2013 Brandon Hall Group, Inc. Talent Optimization: Where Learning and Talent Meet Presented by: David Wentworth, Sr. Analyst, BHG Donald Taylor, Chairman, Learning and Performance Institute
2.
© 2013 Brandon
Hall Group, Inc. About Brandon Hall Group A preeminent research based advisory and analyst firm. Covering topic areas that provide strategic insights for executives and practitioners that are responsible for learning, talent, growth and business results within their organizations. Our focus is on ensuring continuous business performance. • Established in 1992 • Nearly 200,000 subscribers • Over 10,000 clients globally • Memberships and Research “Empowering Excellence in Organizations” Research Focus • Learning and Development • Talent Management • Leadership Development • Sales and Marketing • Executive Management • Supporting Technology Systems • Social Media and Communications Client-Driven Offerings • Research Membership Program • KnowledgeBases • Technology Selection • Strategy and Planning • Customized Benchmarking • Performance Driven Organization Diagnostic • Vertical Market Analysis • Workshops • Excellence Awards • Smartchoice® Certification 2
3.
© 2013 Brandon
Hall Group, Inc. Conversation Information David.Wentworth@BrandonHall.com DonaldHTaylor@gmail.com @DavidMWentworth @DonaldHTaylor David Wentworth Donald Taylor David Wentworth Senior Analyst Brandon Hall Group Donald Taylor Chairman The Learning and Performance Institute
4.
© 2013 Brandon
Hall Group, Inc. Thank You to Our Sponsors!
5.
© 2013 Brandon
Hall Group, Inc. Participation is Encouraged! How to Ask Questions and Make Comments During Session Type your questions into the question box Afterward For more information, please contact us at: Email: success@brandonhall.com Website: www.brandonhall.com Phone: (561) 306-3576 Type in your question here All attendees will receive the slides after the webinar
6.
© 2013 Brandon
Hall Group, Inc. Agenda Talent Optimization: Where Learning and Talent Meet • The importance of talent • The challenges of traditional talent management • Moving from talent management to talent optimization • The benefits of talent optimization • What’s next? • Summary/Q&A
7.
© 2013 Brandon
Hall Group, Inc. Poll Question #1 What is your overall level of satisfaction with the talent management solutions you currently have in place? • It’s a complete nightmare • It’s okay, but there are areas that need help • Overall, everything is adequate • Generally good, some great components • Everything is working very well Feel free to provide additional commentary in the Question box
8.
© 2013 Brandon
Hall Group, Inc.
9.
© 2013 Brandon
Hall Group, Inc. Competing Talent Management Priorities 9 Priority Critical Total Learning and Development 36.4% 22.2% 58.6% Performance Management 31.5% 23.5% 55.0% Talent Retention 33.1% 20.5% 53.6% Talent Acquisition/Recruiting 26.8% 17.5% 44.3% Succession Management 24.8% 15.6% 40.4% Competency Management 25.5% 14.2% 39.7% Onboarding 23.2% 14.9% 38.1% Rewards and Recognition 24.2% 11.6% 35.8% Assessment Management 22.5% 10.6% 33.1% Talent Management Technology 19.9% 11.6% 31.5% Career Management 22.2% 9.3% 31.5% Social Talent Management 14.2% 4.0% 18.2% Brandon Hall Group, 2013
10.
© 2013 Brandon
Hall Group, Inc. Integrated Systems are on the Rise 10
11.
© 2013 Brandon
Hall Group, Inc. Talent Management Photo Mike Neilson • Plan, manage and control workforce makeup: – Job competencies – Values – Core knowledge and skills – Technical knowledge and competencies – Define and measure performance – Succession
12.
© 2013 Brandon
Hall Group, Inc.
13.
© 2013 Brandon
Hall Group, Inc. Organizational control & measurement of talent pool & workforce When employee loyalty & retention was high! And the pace of change was slower. Talent management
14.
© 2013 Brandon
Hall Group, Inc. Global Corp Operations Quality Manuf’ P’sing Sales US EMEA APAC Back Office Finance Mktg HR PA / Admin Support
15.
© 2013 Brandon
Hall Group, Inc. Individual abilities Individual abilities Job role requirements Job role requirements ? Analysis results PDPs Succession planning Etc etc
16.
© 2013 Brandon
Hall Group, Inc. Quality Leadership Values Core K&C Tech K&C Manuf’g Leadership Values Core K&C Tech K&C Purchasing Leadership Values Core K&C Tech K&C US Leadership Values Core K&C Tech K&C EMEA Leadership Values Core K&C Tech K&C APAC Leadership Values Core K&C Tech K&C Finance Leadership Values Core K&C Tech K&C Marketing Leadership Values Core K&C Tech K&C HR Leadership Values Core K&C Tech K&C Global Corp Operations Quality Manuf’ P’sing Sales US EMEA APAC Back Office Finance Mktg HR PA / Admin Support
17.
© 2013 Brandon
Hall Group, Inc. Issues with traditional TM 1.Buy-in 2.Currency 3.The extended enterprise ?
18.
© 2013 Brandon
Hall Group, Inc. “In 2020 half the people you rely on don’t actually work for you.” Deloitte Human Capital Trends 2013 Balance sheet talent Partnership talent Borrowed talent Freelance talent Open source talent The extended enterprise
19.
© 2013 Brandon
Hall Group, Inc. Talent Optimization Photo Mike Neilson Keep performers (employees) engaged informed in charge for optimum performance
20.
© 2013 Brandon
Hall Group, Inc. The alternative?
21.
© 2013 Brandon
Hall Group, Inc. Perceived Risks 1.Loss of top talent 2.Loss of customers 3.Compromised leadership pipeline 4.Failure to hit profit targets Fear Of Risks Is Preventing ActionFear Of Risks Is Preventing Action POTENTIAL Inaction Is Preventing BenefitsInaction Is Preventing Benefits
22.
© 2013 Brandon
Hall Group, Inc. The 4 Benefits 1.Immediate performance benefits 2.Optimizing talent longer term 3.Optimizing talent across the firm 4.Increasing employee engagement
23.
© 2013 Brandon
Hall Group, Inc. 1) Immediate performance benefits Photo Xcode
24.
© 2013 Brandon
Hall Group, Inc. 2) Optimizing talent longer term Photo Chanmanrules
25.
© 2013 Brandon
Hall Group, Inc. 3) Optimizing talent across the firm Photo Daniel Western
26.
© 2013 Brandon
Hall Group, Inc. 4) Increasing employee engagement
27.
© 2013 Brandon
Hall Group, Inc. Bonus benefit: “Pave the cow paths”
28.
© 2013 Brandon
Hall Group, Inc. Poll Question #2 To what degree would you say your organization’s learning and performance systems are integrated? • Not at all • We can share some data, but it requires a work-around • We have two separate systems that integrate well • Our systems are part of a suite of integrated solutions • Other Feel free to provide additional commentary in the Question box
29.
© 2013 Brandon
Hall Group, Inc. Summary • The connections among talent management components exist, regardless of technology. • If your systems can’t share data, you can’t possibly know everything. • The connections make it easier for learning to meet other talent management objectives, well beyond learning. • Having learning connected to talent management can make it more effective, more engaging and more responsive.
30.
© 2013 Brandon
Hall Group, Inc. 30
31.
© 2013 Brandon
Hall Group, Inc. • There are thirty categories within the Excellence Technology Awards Program. To view topics, description of each category, and a link to the application, please select the link below: http://go.brandonhall.com/ex cellence_in_technology • Now entering its 19th year, the Brandon Hall Group Excellence Awards Program is the most prestigious awards program in the industry. • We are honored to receive applications from solution providers offering technologies to learning, talent management, HR, Sales and Marketing organizations, as well as technology organizations and departments can enter alone or jointly with their client organizations. • We will be accepting applications in June, 2013 for our Excellence in Technology Awards Program, entry deadline: September 16, 2013.