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THE INBOUND REVOLUTION:

                                       …and attractive
                                          content


How Integrated Inbound Marketing is enabling
        Smart Companies of all sizes
           to Compete on Agility

                    Bob Apollo
            Inflexion-Point Strategy Partners
In	
  The	
  Years	
  
 Prior	
  to	
  the	
  	
  
Revolu3on…	
  
Customers	
  
relied	
  on	
  	
  
vendors	
  
(and	
  their	
  
salespeople)	
  
for	
  informa3on	
  
Occasionally,	
  
   they	
  even	
  	
  
     trusted	
  
  what	
  they	
  
       said…	
  
What	
  choice	
  
   did	
  they	
  
         have?	
  
It	
  used	
  to	
  be	
  that	
  
Big	
  Budgets	
  =	
  
Best	
  Results	
  
But	
  now…	
  



Technology	
  has	
  levelled	
  the	
  landscape	
  
Barriers	
  to	
  Technology	
  Adop:on	
  


                    Big	
  Customers	
  
                     Big	
  Vendors	
  
                     Big	
  Budgets	
  
                     Big	
  Projects	
  
                     Big	
  Barriers	
  
The	
  Democra:sa:on	
  of	
  Technology	
  
Now	
   w e	
   c an	
   l eave	
  
the	
   B ig	
   B udgets…	
  




                     …to	
  the	
  Mad	
  Men	
  
                        (and	
  Women)	
  
It	
  doesn’t	
  maIer	
  how	
  big	
  
we	
  are…	
  




        …It	
  maIers	
  how	
  smart	
  
      and	
  agile	
  we	
  can	
  become	
  
a·∙gil·∙i·∙ty 	
   [uh-­‐jil-­‐i-­‐tee]	
  	
  
noun	
  
	
  
1.	
  the	
  power	
  of	
  moving	
  quickly	
  and	
  easily	
  
	
  
2.	
  the	
  ability	
  to	
  think	
  and	
  draw	
  conclusions	
  quickly	
  
The	
  Revolu:on	
  in	
  Buying	
  Behaviour	
  
The	
  Revolu:on	
  in	
  Buying	
  Behaviour	
  

      Hate	
  
      being	
  
       sold	
  
        to	
  
The	
  Revolu:on	
  in	
  Buying	
  Behaviour	
  

      Hate	
               Appreciate	
  
      being	
               learning	
  
       sold	
              something	
  
        to	
                 useful	
  
The	
  Revolu:on	
  in	
  Buying	
  Behaviour	
  

     Filter	
  
      out	
  
     sales	
  
    pitches	
  
The	
  Revolu:on	
  in	
  Buying	
  Behaviour	
  

     Filter	
                 Seek	
  
      out	
                    out	
  
     sales	
                relevant	
  
    pitches	
             informa:on	
  
Resent	
  interrup:ons	
  
Distrust	
  adver:sing	
  
Avoid	
  cold	
  calls	
  
Block	
  spam	
  
Resent	
  interrup:ons	
  
Distrust	
  adver:sing	
  
Avoid	
  cold	
  calls	
  
Block	
  spam	
  



                                                          Do	
  their	
  
                                                  own	
  research	
  
                                       Avoid	
  involving	
  vendors	
  
   un:l	
  far	
  later	
  in	
  the	
  buying	
  decision	
  process	
  
PRE-­‐REVOLUTION	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  POST	
  REVOLUTION	
  

            THEN	
  
           COLD	
  CALL	
  

           ADVERTISE	
  

          EMAIL	
  SPAM	
  

          DIRECT	
  MAIL	
  


     OUTBOUND	
  
PRE-­‐REVOLUTION	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  POST	
  REVOLUTION	
  

            THEN	
                                          NOW	
  
           COLD	
  CALL	
                                      BLOG	
  

           ADVERTISE	
                                     FREE	
  STUFF	
  

          EMAIL	
  SPAM	
                                   GOOGLE	
  

          DIRECT	
  MAIL	
                                   SOCIAL	
  


     OUTBOUND	
                                        INBOUND	
  
 	
  	
  	
  	
  	
  	
  	
  	
  FROM	
  PUSH	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  TO	
  PULL	
  

                                 THEN	
  
                                      PUSH	
  

                                SHOTGUN	
  

                               RENT	
  LISTS	
  

                                  BUDGET	
  


                    OUTBOUND	
  
 	
  	
  	
  	
  	
  	
  	
  	
  FROM	
  PUSH	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  TO	
  PULL	
  

                                 THEN	
                                                                                               NOW	
  
                                      PUSH	
                                                                                               PULL	
  

                                SHOTGUN	
                                                                                            SEGMENT	
  

                               RENT	
  LISTS	
                                                                                     BUILD	
  LISTS	
  

                                  BUDGET	
                                                                                              BRAINS	
  


                    OUTBOUND	
                                                                                              INBOUND	
  
REPEL	
  
REPEL	
     ATTRACT	
  
How	
  can	
  we	
  aTract	
  	
  
more	
  of	
  the	
  right	
  sort	
  	
  
               of	
  prospects?	
  
Saying	
  Something	
  That	
  Resonates	
  With	
  Them	
  
Using	
  Words	
  They	
  Are	
  Comfortable	
  With	
  
GeVng	
  Found	
  Where	
  They	
  Are	
  Looking	
  
Taking	
  
 	
  	
  	
  them	
  on	
  
a	
  Journey	
  
Making	
  every	
  conversa3on	
  
                       a	
  learning	
  opportunity	
  




                          …for	
  everyone	
  involved	
  
Ar3cula3ng	
  a	
  
Dis3nc3ve	
  
Point	
  of	
  View	
  
Delivering	
  a	
  
 Stream	
  of	
  
   Value	
  
Key
Building
 Blocks
Ideal	
  Customers	
  




                        SITUATIONAL	
  
                       BEHAVIOURAL	
  
                     ENVIRONMENTAL	
  
                     ORGANISATIONAL	
  
Key	
  Stakeholders	
  
Roles,	
  
Concerns	
  
and	
  
Mo:va:ons	
  
Issues,	
  Trends	
  
and	
  Trigger	
  Events	
  
Naviga:ng	
  the	
  BuyerSphere	
  

                  Colleagues &
                   Associates
                                  Blogs
                                   Blogs
                                      Blogs
                                            Blogs




Press &
Analysts
                                       Industry
                                      Associations




                     Other
                    Vendors
Aligning	
  Content	
  to	
  the	
  Buying	
  Process	
  



            Attract                      = Research


               Engage                = Consideration


                  Nurture         = Evaluation


                      Convert   = Selection
Simple
Example
Crossing
  the
 Chasm
From Early Adopters
to Mainstream Markets

A critical phase in
the lives of many
promising companies

We have a certain amount of
experience of the process…
Our Target Audience

 The Chief Executives of B2B
 focused technology companies
 who were familiar with the concept
 and were trying to “Cross the Chasm”…


                 …or were worried they might have




                                                    fallen into it
Laying the Foundations

                         Thematic web page


                         Clear Call to Action
Blogging
           Syndication
Twitter
Keyword Performance
Page 1 on Google




Immediately	
  under	
  the	
  Amazon	
  ad	
  for	
  the	
  book…	
  
Dramatic Lead Growth




         Chasm Campaign
Outcomes

Webform
  37.4% conversion rate


Email
  24.5% open rate
  35.7% click rate


Blog
  36% increase in subscribers
a·∙gil·∙i·∙ty 	
   [uh-­‐jil-­‐i-­‐tee]	
  	
  
noun	
  
	
  
1.	
  the	
  power	
  of	
  moving	
  quickly	
  and	
  easily	
  
	
  
2.	
  the	
  ability	
  to	
  think	
  and	
  draw	
  conclusions	
  quickly	
  
	
  
3.	
  the	
  ability	
  to	
  take	
  integrated	
  ac:on	
  quickly	
  
Tomorrows competitive advantage?




    Learning and doing faster than your competition
Technology no longer a barrier…




      Under £300/month


        …to competing at the speed of thought
My Conclusion?



   Integrated Inbound Marketing can enable
      any smart organisation to compete
            on the basis of agility




                                      Bob Apollo
                                      INFLEXIONŸPOINT
Feeling Sociable?

      Twitter: bobapollo

      Email: bob@inflexion-point.com

      Blog: www.inflexion-point.com/blog

      LinkedIn: http://uk.linkedin.com/in/bobapollo

      LinkedIn Group: B2B Sales and Marketing
One More Thing…

Take our B2B Sales +
Marketing Health Check         B2B Sales + Marketing Health Check

                               Online Questionnaire

                               Industry Best Practices

                               10-15 minutes to complete
   How effectively is your
 organisation implementing
  the latest best practices?   http://www.inflexion-point.com/healthcheck/

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