Ensuring Excellence : The Bharti Realty way We at Bharti Realty understand the significance of having a well-defined process flow which needs to be followed to utilize resources efficiently and in the most optimum way. To ensure the best level of output, we have adopted and adapted best practices from across industries to ensure the highest quality is observed not only in our end products, but also how we deliver the products

2. A good business process leads to greater efficiency and profitability for any
organization. Simply put, we can say that a process is the “definition of the tasks and
the sequence of those tasks necessary to fulfill an objective.”
The most important thing is that the process must deliver something (a product or
service) to someone (or some organization) outside of the process, and what is
delivered must be of value to that person or organization.
Few criteria for a good process; it must
•
Deliver something of value to someone outside of the process,
•
No ambiguity tolerance
•
Create value for the organization operating the process,
•
Align with corporate values and strategy.
•
Not individually oriented internally

3. Ensuring Excellence : The Bharti Realty way
We at Bharti Realty understand the significance of having a well-defined process flow
which needs to be followed to utilize resources efficiently and in the most optimum
way. To ensure the best level of output, we have adopted and adapted best practices
from across industries to ensure the highest quality is observed not only in our end
products, but also how we deliver the products.
Standard Operating Procedures for various departments lay down the most efficient
ways to execute specific tasks. Through our Internal Service Level Agreements, interdepartmental co-ordination is defined along with Turn-Around-Times and process flow
which helps streamline the service delivery.
In addition to the SOPs and SLAs providing a functional direction, to align the right
amount of focus and to empower the employees, KRAs are set to track progress and
growth at individual levels. Predefined and documented Delegation Of Authority (DOA)
for various tasks eliminates any ambiguities in process and makes tracking and
execution impeccable.
All these captured in a robust Enterprise Resource Planning System (ERP) which
boosts efficiency multiple-fold by capturing all ongoing processes and helps in
co-ordination of process between teams irrespective of geographical location. This
system aids in not only providing a detailed archive for all the executed work, but also
does its part in contributing to the green cause by reducing amount of paper used.

4. To ensure all the process implemented functions smoothly, Audits are conducted for
process, internal and external customer satisfaction (Internal C-Sat and External CSat Surveys) to validate the effectiveness and improve on the process whenever there
is scope.
This inclination towards process excellence does not limit to internal operations but
also to our customers. Process manuals such as Tenant Manuals, Fit-Out Manuals,
Disaster Management Manuals, Safety Manuals etc. helps our tenants while moving
into one of our developments, by detailing the best process and guidelines to be
followed while onboarding.
It is this dedication towards process excellence in tandem with an energetic workforce
that empowers us in delivering the best of products and services to scale the highest
levels of customer delight.

5. Testimony to our dedication
ISO Certification is the most universally accepted testimonial for quality in process management and various other stringent quality
parameters. This mark ensures that the process followed are at par with international standards and is among the best when it comes
to executing the same.
ISO 9001:2008 for Quality Management System
ISO 14001:2004 for Environmental Management
OHSAS 18001:2007 for Occupational Health and
for Design, Construction and Maintenance of
System for Construction and Maintenance of
Safety Management System for Construction
Retail and Office Building
Retail and Office Buildings
and Maintenance of Retail and Office Buildings

6. Welcome to Worldmark, the new address that will match the world’s most distinguished
addresses. A 1.5 million sq.ft. of world-class office & retail development, strategically
located at Aerocity, near T3, New Delhi, Worldmark, is poised to become one of the
most vibrant and buzzing destinations, internationally.
www.worldmark.co.in

7. CONSTRUCTION UPDATE
Worldmark 1– Facade Work Finishing
Worldmark 2 – Atrium Ceiling Works
Worldmark 2 – Entrance Lobby Finishes
Worldmark 2 – Entrance Facade Completion
AVAILABLE FOR FIT-OUT SOON
www.worldmark.co.in

8. New Town, Rajarhat is about to experience the whole new way to shop and dine. At
Rajarhat, watch your brand outshine others by rising along with the star that will herald
the good times and act as a catalyst to your good fortunes. It will also be the most
unique shopping spaces in air-conditioned comfort. Vibrant and premium retail spaces
with provision for fine dining restaurants, cafes and lounge bars making Astra Towers
the most preferred shopping and party destination.
www.astratowers.com

9. CONSTRUCTION UPDATE
Second Floor Slab
North Face View
South Face View
South Face Work in Progress
www.astratowers.com

10. Discover the heart of retail and entertainment that will soon be throbbing with action
in the centre of Ludhiana. With its wholesome retail mix comprising of premium brands,
a 7-screen multiplex, sprawling food court, entertainment and fun zone, this is an
incredible opportunity to hold your pride of place.
www.bhartirealty.com

11. CONSTRUCTION UPDATE
Entrance Finishes
Atrium Ceiling
Foodcourt Ceiling
Side Facade
AVAILABLE FOR FIT-OUT
www.bhartirealty.com

12. Spread across 6.7 acres of land at the most promising location of Gurgaon, Golf
Course Extension Road, Eldorado is destined to be the new shopping hub of the
region. It will offer top of the line vibrant retail with high street experience that will
match with the best in the world.
www.bhartirealty.com

13. Cyberium Towers is configured to be the most exclusive and yet, most economical
business environment within IMT, Manesar. Standing 14 floors tall, Cyberium Towers is
designed for maximum comfort and enhanced operational efficiency with approx.
7,00,000 sq.ft. of futuristic office and retail spaces within the already operational
campus of Airtel Technology Park. The rare combination of space efficiency and energy
efficiency powered by cutting edge technology reaffirms this LEED Silver rated
development as the ideal space for your growing business.
www.bhartirealty.com

14. CONSTRUCTION UPDATE
South Face Elevation
Food Court Finishing at First Floor
LT Room Operational
GIS Room & Control Room
AVAILABLE FOR FIT-OUT
www.bhartirealty.com

15. CONTACT US
For office space requirement
Ankur Maheshwari: +91 9871825780, E-mail: ankur.maheshwari@bhartirealty.com
Jibran Masood: +91 8800366044, E-mail: jibran.masood@bhartirealty.com
Babanjit Mann: +91 9717381377, E-mail: babanjit.mann@bhartirealty.com
Abhishek Gandhi: +91 9818842897, E-mail: abhishek.gandhi@bhartirealty.com
Tarun Tandon: +91 9811439035, E-mail: tarun.tandon@bhartirealty.com
For retail space requirement
Tarun Juneja: +91 9871474655, Email: tarun.juneja@bhartirealty.com
Aarti Pandey: +91 9711060337, Email: aarti.pandey@bhartirealty.com
www.linkedin.com/company/bharti-realty
www.facebook.com/bhartirealty
www.twitter.com/Bharti_Realty
First Floor, Airtel Centre, 16, Udyog Vihar, Phase- IV, NH-8, Gurgaon, Haryana -122 015;
T: +91-124-4984 000 | F: +91-124-4984 0011
www.bhartirealty.com