Microsoft Teams helped Richland County business systems work remotely seamlessly during the tough challenging times of the pandemic.

1. MICROSOFT
TEAMS DURING
PANDEMIC CASE
STUDY
Chat. Meet. Call. Collaborate.
By
Emily Ley, IT Training Coordinator, Richland County
Bhanu Korremula, Applications and Development Manager, Richland County

2. CAN YOU INSPIRE EMPLOYEES’
PRODUCTIVITY WHEN THEY
WORK REMOTELY?
YES!

3. WHAT IS
MICROSOFT TEAMS?
Virtual Collaboration

4. Private and Group Chats
Department Channels
Announcements & Team
Recognition

5. Screen Sharing
Recorded Videoconferences
with Presentation Control

6. Work Together Real-Time
on Microsoft Office Files

7. Integrated Apps Like:
Polls
Task Trackers
Project Management Tools
Voicemail
Note Keeping and more

8. iPhone
Android
Desktop

9. MILESTONES
MARCH 2020
Daily “face to face”
meetings, multiple
teams collaborating on
department channels,
conducting software
demos and training
classes
BEFORE
PANDEMIC
AFTER
PANDEMIC
FEBRUARY 2020
IT’s Business Unit Division uses
Teams to share and save
project ideas and
documentation, give team
members daily availability
updates, Management shares
important Covid related
updates
JUNE 2019
Richland County IT
purchases Microsoft
Teams accounts
DURING
PANDEMIC
OCTOBER 2021
Live Team chats without
leaving our desk,
application documentation
continues to grow, remote
work, training classes,
demos etc.

10. OFFICE 365 LICENSES
CURRENT COST
HEADSETS WITH
MICROPHONES
CURRENT COST
1

11. MICROSOFT
TEAMS
Helped Richland County Business System
Division to work remotely seamlessly
during challenging times of covid-19
pandemic.