What are the needs of the business and customers for process improvement? With solutions to find better ways to do process improvement! http://www.benlinders.com/2012/uncovering-better-ways-to-do-process-improvement/

1. Ben Linders Advies
Becoming Agile and Lean in
Process Improvement
Ben Linders Advies
Recent Trends in Process Improvement
Amsterdam, November 15 2012
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2. Ben Linders Advies
Agile & Lean Improvements
Process Improvement should
• be Continous and Focused
• Deliver Visible Results
• be Engrained in Agile and Lean
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3. Ben Linders Advies
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4. Ben Linders Advies
CMMI Roadmaps
• Goal driven
• Assess and Deploy
Process Areas
• Guide for CMMI
Continuous
Improving IT for the Business
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5. Ben Linders Advies
Combining CMMI Models
•
•
•
•
CMMI Acquisition, Development and Services
Multidisciplinary
Customer Focus
Delivery Chain
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6. Ben Linders Advies
People over Processes
• Interfacing Agile
Teams
• People-CMM to implement Agile
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7. Ben Linders Advies
Scrum Retrospectives
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8. Ben Linders Advies
Visible Results
•
•
•
•
Progress
Involvement
Decisions
Be an Example
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9. Ben Linders Advies
Getting People Involved
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10. Ben Linders Advies
Balanced Scorecard
Assessments Done SD Trend 12 months
30
Dep 8
15
Dep 7
Dep 6
25
10
20
5
Dep 4
Dep 3
15
0
Dep 2
Dep 1
10
-5
Unit
5
SD finished
Ro bust
-10
0
Apr
Dep 5
-15
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Improvements Done SD Trend
80
Stretch
Co mmit
SD Open
Mrt
Dep 8
40
Dep 7
70
30
Dep 6
60
20
50
10
Dep 3
40
0
Dep 2
30
-10
20
-20
Clo sed 6 M o nths
10
-30
Ro bust
0
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
-40
Mrt
10
Dep 5
Dep 4
Dep 1
Unit
Stretch
Co mmit
Open SD

11. Ben Linders Advies
Agile Process Improvement
Expected benefits:
• Collaboration PI team
and stakeholders
• Deployment (over
defining) processes
• Adopt to changes
• Incrementaly, ROI
• Lean to work Agile
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12. Ben Linders Advies
Golden Rules for PI
• Dare to share, early and frequently
• Result depends on team, not individuals
• The one who checks out a task is not
necessarily the one who has to finish it
• The one’s working on a task are the
right people
• You may critique anything,
but never criticize anyone
BenLinders.com/GoldenRules
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13. Ben Linders Advies
More Information
CMMI Roadmaps
Combining CMMI Models
Visible Process Improvement
Business Focused Retrospectives
Process Improvement, The Agile Way!
www.BenLinders.com
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14. Ben Linders Advies
Contact
Ben Linders
Senior Consultant
Email:
Twitter:
Twitter
Website:
Facebook:
info@BenLinders.com
@BenLinders
www.benlinders.com
www.facebook.com/BenLindersAdvies
Veranderproject
De Menselijke Maat in Veranderen
www.veranderproject.nl
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