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Online Marketing
Modern day marketing tactics to help you reach new
 customers, build your brand, and improve loyalty
But First

What type of online marketing has
 the highest ROI of ANY form of
     marketing, online or off?
State of the Industry
Industry Growth
            Social Media              Email Marketing
            Search Marketing          Total
$60 B


$45 B


$30 B


$15 B


 $0 B
     2008   2009     2010      2011   2012     2013     2014
Rise of Social Media
       Mobile Marketing      Social Media          Email Marketing

$4 B


$3 B


$2 B


$1 B


$0 B
    2008    2009      2010     2011         2012      2013      2014
Shift in Spending
         Percentage of Marketing Budget in Online Marketing

20%


15%


10%


5%


0%
  2008     2009      2010      2011     2012      2013        2014
Online Advertising
Beneļ¬ts
Beneļ¬ts

ā€¢ Measurability
Beneļ¬ts

ā€¢ Measurability
ā€¢ Highly Targeted
Beneļ¬ts

ā€¢ Measurability
ā€¢ Highly Targeted
ā€¢ Permission Marketing
Beneļ¬ts

ā€¢ Measurability
ā€¢ Highly Targeted
ā€¢ Permission Marketing
ā€¢ Interaction
Types of Online Ads
Types of Online Ads

ā€¢ Text Ads
Types of Online Ads

ā€¢ Text Ads
ā€¢ Display Ads
Types of Online Ads

ā€¢ Text Ads
ā€¢ Display Ads
ā€¢ Video Ads
Types of Online Ads

ā€¢ Text Ads
ā€¢ Display Ads
ā€¢ Video Ads
ā€¢ Rich Media or Flash Ads
Types of Online Ads

ā€¢ Text Ads
ā€¢ Display Ads
ā€¢ Video Ads
ā€¢ Rich Media or Flash Ads
ā€¢ Popups and Popunders
Ways to Purchase

ā€¢ CPM - Cost per Mille
ā€¢ CPC - Cost per Click
ā€¢ CPA - Cost per Action
Targeting
Targeting

ā€¢ What is ā€œqualiļ¬edā€?
Targeting

ā€¢ What is ā€œqualiļ¬edā€?
ā€¢ Keyword Targeting
Targeting

ā€¢ What is ā€œqualiļ¬edā€?
ā€¢ Keyword Targeting
ā€¢ Demographic Targeting
Targeting

ā€¢ What is ā€œqualiļ¬edā€?
ā€¢ Keyword Targeting
ā€¢ Demographic Targeting
ā€¢ Behavioral Targeting
Targeting

ā€¢ What is ā€œqualiļ¬edā€?
ā€¢ Keyword Targeting
ā€¢ Demographic Targeting
ā€¢ Behavioral Targeting
ā€¢ Geotargeting
Advertising on Search Engines
Example of Targeting
Campaign Structure

ā€¢ Campaign
ā€¢ Ad Groups
ā€¢ Ads
ā€¢ Keywords
Creating Text Ads

ā€¢ Headline
ā€¢ Body
ā€¢ Display URL
Writing an Effective Ad

ā€¢ Include Keyword Phrases
ā€¢ Call to Action
ā€¢ Brand Names
ā€¢ Scarcity
ā€¢ Third Party Validation
Display Ads

ā€¢ All Shapes and Sizes
ā€¢ Brand Consistency
ā€¢ Simple is Better
Online Advertising Metrics
Online Advertising Metrics


ā€¢ Cost per Conversion
Online Advertising Metrics


ā€¢ Cost per Conversion
ā€¢ Return on Investment
Online Advertising Metrics


ā€¢ Cost per Conversion
ā€¢ Return on Investment
ā€¢ Proļ¬tability
Optimizing

ā€¢ Click-Through Rate
ā€¢ Optimizing Ads
ā€¢ Optimizing Your Landing Page
Google Services

ā€¢ Google Analytics
ā€¢ Google Website Optimizer
ā€¢ Google Keyword Tool
ā€¢ Google Trafļ¬c Estimator
Email Marketing
Beneļ¬ts

ā€¢ Cost Effective
ā€¢ Builds Relationships
ā€¢ High Return on Investment
Rule #1
Rule #1



Get Permission!
Building Your List

ā€¢ Ask Your Customers
ā€¢ Form on Your Website
ā€¢ Giveaways
ā€¢ Perks
Creating Your Email

ā€¢ Reply-to Email Address
ā€¢ From Name
ā€¢ Subject Line
ā€¢ Email Body
Getting Conversions

ā€¢ Clear Call to Action
ā€¢ Landing Page
ā€¢ Simple is Better
Email Best Practices


ā€¢ Best Times to Send
ā€¢ Frequency of Emails?
Spam and the Law

ā€¢ Address and Contact Information
ā€¢ Accurate Information
ā€¢ Opt-Out - Within One week
ā€¢ Donā€™t Use ā€œScrapedā€ Email Addresses
Email Providers

ā€¢ MailChimp
ā€¢ VerticalResponse
ā€¢ Campaigner
ā€¢ Emma
21st Century PR
What is Public
       Relations?

The practice of managing the public
image of a company, organization, or
person.
Do I still need to write
   press releases?
ā€¢ Short answer, maybe.
ā€¢ What are they good for?
 ā€¢ SEO
 ā€¢ Trafļ¬c
 ā€¢ Buzz
ā€¢ Other ways to disseminate information
When should you write
  a press release?

ā€¢ Announce a new product or service
ā€¢ Case studies with clients/customers
ā€¢ New employees
ā€¢ Awards or third party recognition
What to Include?

ā€¢ Just text??
 ā€¢ Logo/Photos
 ā€¢ Video
 ā€¢ Hyperlinks
 ā€¢ Quotes
Sample Press Release


      Photo,Video

      Quotes

      Hyperlinks
Video
Links      Text
Graphics
Sending Press Releases

ā€¢ Emailing Journalists Directly
ā€¢ Online Newswires
ā€¢ Your Website
ā€¢ Bloggers
Newswires
      PAID                  FREE
ā€¢   PRweb.com          ā€¢   PR.com

ā€¢   eReleases.com      ā€¢   PRLog.com

ā€¢   Marketwire.com     ā€¢   24-7pressrelease.com

ā€¢   BusinessWire.com   ā€¢   PRLeap.com
Social Media
Social Media
Word of Mouth


ā€¢ Your customers are talking about you
  whether you participate or not.
Types
ā€¢   Blogging           ā€¢   Social News

ā€¢   Microblogging      ā€¢   Podcasts

ā€¢   Photo Sharing      ā€¢   Online Forums

ā€¢   Video Sharing      ā€¢   Networking/Community

ā€¢   Bookmarking
Rule #1
Rule #1


Be Human
Steps to Participation

ā€¢ Listen
ā€¢ Join
ā€¢ Participate
ā€¢ Create
Listen

ā€¢ Every social network has unspoken rules
ā€¢ Spamming isnā€™t cool
ā€¢ Take time to get to know your customers
Join

ā€¢ Where?
ā€¢ Whatā€™s appropriate?
ā€¢ How to maintain?
ā€¢ Tips...
Participate
ā€¢ When itā€™s appropriate?
ā€¢ When itā€™s not...
ā€¢ Ways to participate:
 ā€¢ Comment
 ā€¢ Bookmark
 ā€¢ Post News
Create

ā€¢ Content should be appropriate to your
  brand and product or service
ā€¢ Blogs and social networking sites like
  Facebook are a great place to start!
ā€¢ Branch out to other areas as appropriate
  to your audience
Transparency...
ā€¢ Double-edged sword
ā€¢ Be cautious
ā€¢ Create a social media policy
  http://123socialmedia.com/2009/01/23/
  social-media-policy-examples/
  http://gretemangroup.com/blog/index.php/
  2009/01/social-media-policy/
Monitoring Your Brand
Why Should You
 Monitor Your Brand?
ā€¢ Motrin (cool to wear your baby?)
ā€¢ Dominoā€™s Pizza (extra toppings?)
ā€¢ Dell (ļ¬ery batteries)
ā€¢ Amazon.com (#amazonfail)
And...
And...


... because Google sees all.
What to Monitor?

ā€¢ Mentions of your company name
ā€¢ Key employeesā€™ names
ā€¢ Product or Trademark Names
ā€¢ Competitors Names
Monitoring Techniques

ā€¢ RSS - Really Simple Syndication
ā€¢ Google Alerts
ā€¢ Technorati Blog Search
ā€¢ Twitter Search
ā€¢ Trackur, Backtype, other services
Wrapping Up
Slides & Video


Slides and video will be posted to brandoneley.com
Brandon Eley
Interactive Director, Kelsey Advertising & Design



                        brandon@kelseyads.com

                      Online Marketing Inside Out
                          Released May 2009

                         www.brandoneley.com
                          www.kelseyads.com
Online Marketing Inside Out
     by Brandon Eley & Shayne Tilley


              Chapter 1: The Changing Face of Marketing
              Chapter 2: 21st Century PR and Media
              Chapter 3: Turn Page Views into Proļ¬t
              Chapter 4: Search Engine Optimization
              Chapter 5: Social Media
              Chapter 6: Email Marketing
              Chapter 7: Afļ¬liate Marketing
              Chapter 8: Online Advertising
              Chapter 9: Tying It All Together

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Modern Marketing Tactics

Editor's Notes

  1. Introduce Yourself Interactive Director @ Kelsey Owner, 2BigFeet Author, Online Marketing Inside Out Going to talk about - State of the Industry - Online Advertising - Email Marketing - 21st Century PR - Social Media - Monitoring Your Brand Online Questions at the end of each segment Don’t worry about writing down info on slides - video/slides up afterward
  2. Little About Me 2BigFeet since 1999 Working with clients since 2000
  3. Online advertising a 55 BILLION industry by 2014 Pretty obvious that old school marketing is ineffective as such online advertising will continue to increase, as some forms of offline advertising decrease
  4. Email and mobile marketing on the rise Social marketing off the chart Still early days, good time to invest in social media get a foothold
  5. No surprise Advertisers are going to spend more of their marketing budgets online
  6. Broad topic - covers many different types of advertising Mainly talking about Google ads
  7. Measurability Track the effectiveness, easy to change as needed Highly targeted Don’t waste time on people who aren’t your customers Permission Marketing Not about interrupting Interaction One of only method of advertising that allow you to interact
  8. Measurability Track the effectiveness, easy to change as needed Highly targeted Don’t waste time on people who aren’t your customers Permission Marketing Not about interrupting Interaction One of only method of advertising that allow you to interact
  9. Measurability Track the effectiveness, easy to change as needed Highly targeted Don’t waste time on people who aren’t your customers Permission Marketing Not about interrupting Interaction One of only method of advertising that allow you to interact
  10. Measurability Track the effectiveness, easy to change as needed Highly targeted Don’t waste time on people who aren’t your customers Permission Marketing Not about interrupting Interaction One of only method of advertising that allow you to interact
  11. Banner and Text ads by far the most popular form of online advertising Text ads - Google PPC - Highlighted text in content Display ads BANNER ADS
  12. Banner and Text ads by far the most popular form of online advertising Text ads - Google PPC - Highlighted text in content Display ads BANNER ADS
  13. Banner and Text ads by far the most popular form of online advertising Text ads - Google PPC - Highlighted text in content Display ads BANNER ADS
  14. Banner and Text ads by far the most popular form of online advertising Text ads - Google PPC - Highlighted text in content Display ads BANNER ADS
  15. Banner and Text ads by far the most popular form of online advertising Text ads - Google PPC - Highlighted text in content Display ads BANNER ADS
  16. CPM - Paying for impressions - often used for banners CPC - Paying for visitors - most common CPA - Paying for conversions - relatively new, what is a conversion? - think affiliate program
  17. Examples: Restaurant Service business Retail business Qualified leads convert better
  18. Examples: Restaurant Service business Retail business Qualified leads convert better
  19. Examples: Restaurant Service business Retail business Qualified leads convert better
  20. Examples: Restaurant Service business Retail business Qualified leads convert better
  21. Examples: Restaurant Service business Retail business Qualified leads convert better
  22. Top 3 ads all listings on right
  23. Notice the local business results Can target locally so only visitors in your area see your ads