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The Age of Disruption
- Brandon Croke
RE-THINK POSSIBLE
“You aren’t going to turn passive
consumers into active
trollers on the internet.”
- Stephen Weiswasser, ABC
WHAT HAS CHANGED?
Part 1
Brandon Croke – 10.26.10 6
Brandon Croke – 10.26.10 7
Marketing for the past 60
 Newspapers
 Magazines
 Radio
 Television
 Telemarketing
 Direct Mail
Brandon Croke – 10.26.10 8
Marketing has Changed
Push
Big $
Fit in
Efficiency
Tricks
Brandon Croke – 10.26.10 9
Permission
Big Ideas
Stand Out
Customer Service
Transparency
Media hasn’t changed, our
perception of media was limited to
the opportunities available at the
time.
3 Parts to Media
Content Consumption
Content Sharing
– E-mail, Tweet, Facebook Status
Content Creation
– Blogs, YouTube Video’s, Flickr
Brandon Croke – 10.26.10 11
LOLcats
Brandon Croke – 10.26.10 12
Wikipedia
Brandon Croke – 10.26.10 13
Where do people find the time?
Americans spend 100 million
hours every weekend
watching commercials.
Brandon Croke – 10.26.10 14
Organizations vs. Collaboration
Brandon Croke – 10.26.10 15
VS.
The Factory
Brandon Croke – 10.26.10 16
Industrial Age
Brandon Croke – 10.26.10 17
Factories
Efficiency
Compliance
Management
Labor
Manuals
Information Age
Brandon Croke – 10.26.10 18
Computer Revolution
Enterprise IT
Greater Productivity
Harnessing
Information
Old Structures
Brandon Croke – 10.26.10 19
The New Guys
Brandon Croke – 10.26.10 20
Brandon Croke – 10.26.10 21
MOST OF THESE SERVICES ARE
“FREE”
Social Media: What is it?
Social Media
Brandon Croke – 10.26.10 24
People NOT pixels
Brandon Croke – 10.26.10 25
Human Motivation
Brandon Croke – 10.26.10 26
People Own the Web
Brandon Croke – 10.26.10 27
Identity Crisis
Brandon Croke – 10.26.10 28
Corporate Hijacking
Brandon Croke – 10.26.10 29
Fake Advertising Campaign
Brandon Croke – 10.26.10 30
WHAT IS SOCIAL MEDIA
MARKETING?
Part 2
You are now entering a hype free zone.
Brand Relevant Conversations
Brandon Croke – 10.26.10 32
Brand Relevant Conversations
Brandon Croke – 10.26.10 33
Companies that get it
Brandon Croke – 10.26.10 34
Most Companies
Brandon Croke – 10.26.10 35
The Echo Chamber
Brandon Croke – 10.26.10 36
The Attention Economy
Giving Gifts
Brandon Croke – 10.26.10 38
“Art is a gift
that changes the
recipient.”
- Seth Godin
Still the same principles
Brandon Croke – 10.26.10 39
The 7 Habits of Social Media Marketing
1. Be Proactive
2. Begin with the
end in mind
3. Put first things
first
4. Think Win-Win
5. Seek first to
understand, then to
be understood
6. Synergize
7. Sharpen the saw
Brandon Croke – 10.26.10 40
Giving is the fuel
of Social Media.
Brandon Croke – 10.26.10 42
Refresh Everything
Where “Social” Starts
Leadership
– Company Culture
– Brand
– Marketing Strategy
•Digital Strategy
»Social Media Strategy
Brandon Croke – 10.26.10 43
TOMS Shoes
Brandon Croke – 10.26.10 44
WHAT DOES IT MEAN TO
INDIVIDUALS?
Part 3
The Factory 1800 - 2000
Brandon Croke – 10.26.10 46
The Factory
Brandon Croke – 10.26.10 47
Unlimited
Information
at your
finger tips
You
Inc.
Brandon Croke – 10.26.10 49
From “Wine Guy” to Best Selling Author
Brandon Croke – 10.26.10 50
What’s your personal brand?
If you can’t market yourself…
Brandon Croke – 10.26.10 52
Be aware of your personal brand
Brandon Croke – 10.26.10 53
Hmm, let’s see
what he tweets
about?
Your reputation is a click away
Brandon Croke – 10.26.10 54
SKILLS NEEDED FOR THE FUTURE
IBM Poll of 1,500 CEO’s identified creativity as the
No. 1 leadership competency of the future.
Dan Pink’s - A Whole New Mind
Design
Story
Symphony
Empathy
Play
Meaning
Brandon Croke – 10.26.10 57
Where we’ve been. Where we are.
Brandon Croke – 10.26.10 58
Delivering Happiness
Brandon Croke – 10.26.10 59
New Companies for a New Economy
Brandon Croke – 10.26.10 60
Hiring Criteria
1. Digital Citizens
2. Analytical Marketers
3. Online Reach
4. Content Creators
Brandon Croke – 10.26.10 61
Self directed learning
Ideas Worth Spreading
Advice from Friends
Brandon Croke – 10.26.10 63
Advice from Friends cont.
Brandon Croke – 10.26.10 64
1. Develop your writing
2. The landscape will change
3. Focus on fundamentals
1. A degree doesn’t guarantee
anything
2. Go out and get involved
3. Turn your passion into a living
“You can’t learn everything
in the classroom.”
- Mark Schaefer
“Business can’t succeed
in a world that is failing.”
- Don Tapscott
THANK YOU
Re-think Possible
Cognitive Surplus – Clay Shirky
Free – Chris Anderson
Inbound Marketing – Hubspot
A Whole New Mind - Daniel Pink
Delivering Happiness – Tony Hsieh
Linchpin – Seth Godin
Brandon.croke@hansoninc.com
www.twitter.com/bcroke
www.bcroke.wordpress.com

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The Age of Disruption - MME2010

Editor's Notes

  1. Who likes telemarketers?
  2. Schafs business
  3. Clay Shirky, Cognitive Surplus
  4. Started with Henry Ford: Cheaper labor and Faster machines
  5. They owned the means of production.
  6. There’s a much bigger shift than social media happening here
  7. Lots of people are confused
  8. Some companies don’t get that
  9. A year ago, Facebook was an afterthought," says Carol Kruse, vice-president, global interactive marketing, at Coca-Cola, which has more than 12 million Facebook fans. "As we go into 2011, it's fully integrated into our marketing plans, with a reliance and a focus on it.”
  10. Art isn’t the job, it’s the attitude you bring to the job and work you do when you’re there.
  11. Be proactive in understanding new opportunities and risks associated with the evolving nature of digital Have an end business goal in mind when starting any digital activity The number of tools and platforms can be overwhelming, prioritize and tackle initiatives one at a time Successful marketing is about giving customers what they want, think win-win not promotion Understand where your customers are, what they are doing, and what they want. Then you can understand where your company fits in the picture. Utilize all of the resources inside your organization and outside your organization to create programs that are greater than any silo’d effort. Continually measure, re-think, and refine your strategy by listening and engaging with your community
  12. Lots of time old leaders have trouble with new paradigms
  13. Through October, $11.7 million has funded 287 ideas, hailing from 203 cities in 42 states (see chart). More than 51 million votes have been cast for 7,000 projects. http://adage.com/article?article_id=146814
  14. Started with Henry Ford: Cheaper labor and Faster machines
  15. Is Google at Risk of Becoming the next Microsoft? - http://techcrunch.com/2010/07/17/google-next-microsoft/
  16. Veynerchuck Built a $50M wine business using YouTube and Twitter
  17. Profits, Passion, Purpose