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MASTERING GOOGLE ADWORDS


                        Presenter: Anup Batra

                                                            1
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Background
   ASX Listed                Small & Growing                  Recognition




                                                          2
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What We Will Cover
             The Basics
             Account Settings
             Ad Groups
             Ad Copies
             Campaign Performance
             Reducing Wasted Clicks
             Latest Changes
             Case Studies

Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
What is Adwords




                                                          4
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Why Adwords

    • Quick
    • Measurable
    • Scalable




Not to be reproduced.
                             www.SearchEngineRankings.com.au
                        www.SearchEngineRankings.com.au
Copyright protected
What is Adwords
     • A method of advertising
     • Search Engines & Social Media Sites
     • Search & Content Networks

     But Not every one makes money




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Copyright protected
February 25, 2013                                           7
                          © Arrow Internet Marketing 2011
Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
PPC v/s SEO
    •    Liposuction vs Workout
    •    Quick Returns vs Long Term Results
    •    Limited vs Unlimited exposure
    •    More Keywords vs Lesser Keywords
    •    Instant Scalability vs Organic Growth



Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Terminology

    •    Impressions
    •    Clicks
    •    Bid
    •    Budget




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Key Metrics
    •    Average positions
    •    Cost Per Click
    •    CTR (Click-through-rate)
    •    Number of conversions
    •    Cost per conversion



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Copyright protected
Creating an Account
     •    Campaigns
     •    Ad groups
     •    Keywords
     •    Ads
     •    Display URL
     •    Destination Page



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Copyright protected
Campaign View




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Campaign Settings
    •    Location
    •    Bidding method
    •    Networks
    •    Ad-scheduling
    •    Demographics
    •    Ad Extensions-site links


Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Campaign Settings




Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Ad Distribution




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Copyright protected
Geo Targeting




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Copyright protected
Location Selection




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Copyright protected
Distribution and Networks

    • Search
    • Content
    • Placement




Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Improving CTR
    Segmenting :
    • Search type
    • Product
    • Brand
    Ad copy & multivariate testing
    -ve keywords


Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Q&A




                                                          20
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Exercise: PPC Strategy

  •    What are your competitors doing?
  •    Who are your prospects & where?
  •    How do you stand out-DNA, sex appeal?
  •    How much can you pay for an
       enquiry/sale?


Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Choosing Keywords

    •    Domination vs Penetration
    •    Search Intent
    •    High Traffic vs Long Tail
    •    Competition




Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Keyword Tools

    •    Google External Keyword Tool
    •    Google Traffic Estimator
    •    Keyword Spy
    •    Compete



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Types Of Keywords
    •    Primary, secondary & tertiary
    •    Broad, narrow & exact
    •    Generic & branded
    •    Based on search intent
    •    Based on stage of buying cycle



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Copyright protected
Destination Pages

     •    Relevance
     •    Persuasiveness
     •    URL’s
     •    Call to action
     •    Credibility
     •    Look natural


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Copyright protected
Example:




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Placement Targeting

    •    Competitors
    •    Industry sites
    •    Comparison sites
    •    Regional sites
    •    News sites


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Understanding Your Target
    •    Getting into the mind of your prospect
    •    What are their desires?
    •    What are their fears?
    •    What makes them tick?
    •    What is it in your product/service which
         will resonate with your prospect?


Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Google Ad Copy
    • Line 1 – Keyword match
    • Line 2 – Why you
    • Line 3 – Call to action
    Examples:
    L1 – New Nissan Micra
    L2 – Melbourne’s largest Nissan Dealer
    L3 – Limited Stock. Great Deals

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Copyright protected
Split Testing

    • People buy from you for different reasons
    • Try different messages to see which works
      best for you
    • Keep selecting ads and ad copy based on
      response




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Copyright protected
Split Testing (Cont’d)
   • Campaign settings for split testing to work.

        Advanced options > Ad serving: Set to
        Rotate: show all ads equally

   • Which ad do I scrap?
   • New Google feature

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Copyright protected
Key Metrics
   • CTR
   • Conversions
   • What works better
         – Keywords
         – Ad copies
         – Landing pages



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Copyright protected
Rationalising Keywords

   • Which keywords are getting clicks?
   • Which keywords are earning you money?
   • What to do with non-performing
     keywords?
   • Coming up with new keywords which
     fewer people are trying


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Copyright protected
Strategies For Reducing Costs
   •    Reducing bid
   •    Go niche
   •    Reduce wastage
   •    Strategic search marketing
   •    Strategic placement targeting



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Copyright protected
Examples:




                                                          35
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Examples:




                                                          36
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Copyright protected
PPC Myths
   •    Cost Per Click is very important
   •    Spending less is better
   •    Bigger players win
   •    Google is where everyone goes
   •    It is easy to set-up and manage an ad
        words campaign


Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Common Mistakes

   •    Testing on a very low budget
   •    Bidding too low in the beginning
   •    Too many keywords in one adgroup
   •    Making an adwords campaign and
        forgetting about it



Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Common Mistakes

   • Not measuring returns on investment
   • Focusing on clicks as a measure of
     success
   • Looking at volume of enquiries and not
     quality
   • Not leaving contact details on the website


Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Turning Around A Campaign

   •    Campaign Structure
   •    Improving CTR
   •    Adcopy
   •    Keywords




Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Turning It Around

  •    Improving conversion rate
  •    Reducing wasted clicks
  •    Fresh thinking: fresh campaigns
  •    Increasing reach




Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Overnight Overhaul




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Copyright protected
Injecting Fresh Blood




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Copyright protected
How To Outperform
 Competition
   •    Don’t do what everyone does
   •    Lifetime value of a customer
   •    Demos and free trials
   •    Puppy dog products/services
   •    Call to action/offers
   •    Geographic and demographic targeting


Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Managing A Large Campaign

    •    Strategy
    •    Competition
    •    Structure
    •    Tools
    •    Measurement



Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Good Structure

     • Multiple ad groups
     • Multiple ad copies
     • Split Testing: minimum three per ad group




Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Reducing Wasted Clicks

   •    Improving quality score
   •    Use of negative keywords
   •    dynamic keywords
   •    Optimal structure
   •    Uncover niche keywords


Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Latest Changes In Adwords

   • Sitelinks: links to website subpages
   • Audience Targeting: display campaigns
   • Remarketing: add a remarketing tag to
     your website pages.



February 25, 2013                                           48
                          © Arrow Internet Marketing 2011
Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
February 25, 2013                                           49
                          © Arrow Internet Marketing 2011
Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Case Studies




Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Case Study: Home Loans

    • Started Adwords with $1000/month
    • Got fifteen leads for the spend
    • Persuasive content, call to action on
      targeted pages and planned forms
    • The company now spends 20k per month
      on Google Adwords and gets 400 leads per
      month

Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Case Study: Telco and ISP
   • Client spend $60k/month
   • Reduced $20k spend in the first month
     without reducing leads
   • Installed conversion tracking to find
     wasted clicks from generic keywords like
     ‘internet’ and ‘broadband’
   • Introduced new ad groups and keywords


Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Case Study: Gift Vouchers

   •    Inherited a complex campaign
   •    Created fresh ad copy
   •    Rationalised keywords
   •    Launched new campaigns for profitable
        products



Not to be reproduced.   www.SearchEngineRankings.com.au
Copyright protected
Turning It Around
    •    Average sale value $ 150
    •    Cost per sale
    •    .5% conversion
    •    1 in 200 clicks converting to sale
    •    Mandate from CEO to turn it around
    •    Now cost per sale $ 11 while CPC
         remains the same

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Copyright protected
In Summary

   • Familiarise yourself with all the tools
     available
   • Invest in tools, resources and expertise.
   • Strategically leverage adwords to boost
     your sales & profits



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Copyright protected
Q&A

   Arrow Internet Marketing

   Level 1, 412 Collins Street
   Melbourne 3000

   P: 1300 766 665
   E: anup@arrowinternet.com.au



                                                          56
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Mastering Google AdWords 2013

  • 1. MASTERING GOOGLE ADWORDS Presenter: Anup Batra 1 Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 2. Background ASX Listed Small & Growing Recognition 2 Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 3. What We Will Cover The Basics Account Settings Ad Groups Ad Copies Campaign Performance Reducing Wasted Clicks Latest Changes Case Studies Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 4. What is Adwords 4 Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 5. Why Adwords • Quick • Measurable • Scalable Not to be reproduced. www.SearchEngineRankings.com.au www.SearchEngineRankings.com.au Copyright protected
  • 6. What is Adwords • A method of advertising • Search Engines & Social Media Sites • Search & Content Networks But Not every one makes money Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 7. February 25, 2013 7 © Arrow Internet Marketing 2011 Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 8. PPC v/s SEO • Liposuction vs Workout • Quick Returns vs Long Term Results • Limited vs Unlimited exposure • More Keywords vs Lesser Keywords • Instant Scalability vs Organic Growth Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 9. Terminology • Impressions • Clicks • Bid • Budget Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 10. Key Metrics • Average positions • Cost Per Click • CTR (Click-through-rate) • Number of conversions • Cost per conversion Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 11. Creating an Account • Campaigns • Ad groups • Keywords • Ads • Display URL • Destination Page Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 12. Campaign View Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 13. Campaign Settings • Location • Bidding method • Networks • Ad-scheduling • Demographics • Ad Extensions-site links Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 14. Campaign Settings Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 15. Ad Distribution Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 16. Geo Targeting Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 17. Location Selection Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 18. Distribution and Networks • Search • Content • Placement Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 19. Improving CTR Segmenting : • Search type • Product • Brand Ad copy & multivariate testing -ve keywords Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 20. Q&A 20 Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 21. Exercise: PPC Strategy • What are your competitors doing? • Who are your prospects & where? • How do you stand out-DNA, sex appeal? • How much can you pay for an enquiry/sale? Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 22. Choosing Keywords • Domination vs Penetration • Search Intent • High Traffic vs Long Tail • Competition Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 23. Keyword Tools • Google External Keyword Tool • Google Traffic Estimator • Keyword Spy • Compete Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 24. Types Of Keywords • Primary, secondary & tertiary • Broad, narrow & exact • Generic & branded • Based on search intent • Based on stage of buying cycle Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 25. Destination Pages • Relevance • Persuasiveness • URL’s • Call to action • Credibility • Look natural Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 26. Example: Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 27. Placement Targeting • Competitors • Industry sites • Comparison sites • Regional sites • News sites Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 28. Understanding Your Target • Getting into the mind of your prospect • What are their desires? • What are their fears? • What makes them tick? • What is it in your product/service which will resonate with your prospect? Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 29. Google Ad Copy • Line 1 – Keyword match • Line 2 – Why you • Line 3 – Call to action Examples: L1 – New Nissan Micra L2 – Melbourne’s largest Nissan Dealer L3 – Limited Stock. Great Deals Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 30. Split Testing • People buy from you for different reasons • Try different messages to see which works best for you • Keep selecting ads and ad copy based on response Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 31. Split Testing (Cont’d) • Campaign settings for split testing to work. Advanced options > Ad serving: Set to Rotate: show all ads equally • Which ad do I scrap? • New Google feature Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 32. Key Metrics • CTR • Conversions • What works better – Keywords – Ad copies – Landing pages Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 33. Rationalising Keywords • Which keywords are getting clicks? • Which keywords are earning you money? • What to do with non-performing keywords? • Coming up with new keywords which fewer people are trying Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 34. Strategies For Reducing Costs • Reducing bid • Go niche • Reduce wastage • Strategic search marketing • Strategic placement targeting Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 35. Examples: 35 Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 36. Examples: 36 Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 37. PPC Myths • Cost Per Click is very important • Spending less is better • Bigger players win • Google is where everyone goes • It is easy to set-up and manage an ad words campaign Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 38. Common Mistakes • Testing on a very low budget • Bidding too low in the beginning • Too many keywords in one adgroup • Making an adwords campaign and forgetting about it Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 39. Common Mistakes • Not measuring returns on investment • Focusing on clicks as a measure of success • Looking at volume of enquiries and not quality • Not leaving contact details on the website Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 40. Turning Around A Campaign • Campaign Structure • Improving CTR • Adcopy • Keywords Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 41. Turning It Around • Improving conversion rate • Reducing wasted clicks • Fresh thinking: fresh campaigns • Increasing reach Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 42. Overnight Overhaul Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 43. Injecting Fresh Blood Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 44. How To Outperform Competition • Don’t do what everyone does • Lifetime value of a customer • Demos and free trials • Puppy dog products/services • Call to action/offers • Geographic and demographic targeting Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 45. Managing A Large Campaign • Strategy • Competition • Structure • Tools • Measurement Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 46. Good Structure • Multiple ad groups • Multiple ad copies • Split Testing: minimum three per ad group Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 47. Reducing Wasted Clicks • Improving quality score • Use of negative keywords • dynamic keywords • Optimal structure • Uncover niche keywords Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 48. Latest Changes In Adwords • Sitelinks: links to website subpages • Audience Targeting: display campaigns • Remarketing: add a remarketing tag to your website pages. February 25, 2013 48 © Arrow Internet Marketing 2011 Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 49. February 25, 2013 49 © Arrow Internet Marketing 2011 Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 50. Case Studies Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 51. Case Study: Home Loans • Started Adwords with $1000/month • Got fifteen leads for the spend • Persuasive content, call to action on targeted pages and planned forms • The company now spends 20k per month on Google Adwords and gets 400 leads per month Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 52. Case Study: Telco and ISP • Client spend $60k/month • Reduced $20k spend in the first month without reducing leads • Installed conversion tracking to find wasted clicks from generic keywords like ‘internet’ and ‘broadband’ • Introduced new ad groups and keywords Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 53. Case Study: Gift Vouchers • Inherited a complex campaign • Created fresh ad copy • Rationalised keywords • Launched new campaigns for profitable products Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 54. Turning It Around • Average sale value $ 150 • Cost per sale • .5% conversion • 1 in 200 clicks converting to sale • Mandate from CEO to turn it around • Now cost per sale $ 11 while CPC remains the same Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 55. In Summary • Familiarise yourself with all the tools available • Invest in tools, resources and expertise. • Strategically leverage adwords to boost your sales & profits Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected
  • 56. Q&A Arrow Internet Marketing Level 1, 412 Collins Street Melbourne 3000 P: 1300 766 665 E: anup@arrowinternet.com.au 56 Not to be reproduced. www.SearchEngineRankings.com.au Copyright protected

Editor's Notes

  1. Good Morning Everyone and Welcome ! Today we will be talking about a sales channel that that delivers your message 24 hours a day, 7 days a week, reaches 114 countries, speaks 100 languages, and is 100% accountable. I will share with you simple, yet ground breaking ways of making this the most effective salesman.
  2. to your RSS feeds. Valuable content will get you powerful links. I will share with you an example of a parenting site that we we are working on. One of the terms we wanted to be found for was baby products.
  3. 71% of businesses who have used this medium plan to continue or increase their spend in the coming year. (Source : Fairfax Business Research). Google is used throughout the buying cycle
  4. The buying cycle begins with search and search is used throughout the buying process
  5. Country State City Suburb Set of suburbs
  6. Noosa heads resort limited budget $20 per day Noosa accommodation . $3 per click so only 6 clicks per day. Noosaheads resorts -580 searches per month. CPC became 1/3 rd with better conversions
  7. Noosa heads resort limited budget $20 per day Noosa accommodation . $3 per click so only 6 clicks per day. Noosaheads resorts -580 searches per month. CPC became 1/3 rd with better conversions