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Apogee Results
Apogee Results
•   Leake@ApogeeResults.com

                                  •   @Marketing_Bill




Take Your PPC to the Next Level
November 2012
•       ABT (Always Be Testing)
        •        Titles, Descriptions, Tagging
        •        Keywords
        •        Landing pages / conversion
•       ABM (Always Be Measuring)
        •        What matters?
        •        How are you measuring it?
•       ABA (Always Be Asking)
        •        What else can I learn from this?
        •        ex/ PPC drives SEO keyword selection


Take Your PPC to the Next Level
November 2012
•          Are your campaigns on Autopilot?

•          Has performance flattened?

•          Is spend on an upward tick?

•          Do you feel your agency is taking you for granted, or

•          If in-house, how much time is being invested by your team running this?




Take Your PPC to the Next Level
November 2012
•       Define, Objectives, Metrics, Baseline, and Gap
•       Make the Time
•       Culture of Testing: Ad Copy & Conversion Optimization
•       Run Google search query reports. Trim out irrelevant impressions and add
        negative keywords
•       Further tweaks to increase quality score
•       Try new stuff
        • Vehicles and formats w/in Google
        • New networks (Bing, Google etc…)




Take Your PPC to the Next Level
November 2012
•          Get it right at the beginning

•          Sales and marketing alignment critical to this exercise

•          Strategic planning worth the investment

•          What is victory?



                                  “If you don’t know where you are going, any road will get you there”

                                                                                    - Lewis Carroll




Take Your PPC to the Next Level
November 2012
•          How are you going to measure this?

•          Are your analytics tools working?

•          Where are you today?

•          How does today compare with where you need to be?


                                  “If you don’t know where you are going, any road will get you there”

                                                                                    - Lewis Carroll




Take Your PPC to the Next Level
November 2012
Conversion   ROAS &
Impressions   CTR
                       rate       CPA


                                          9
•           Just like working out, this takes a time commitment

•           There is no single magic pill - schedule it, honor it, make it so

•           Left-brain time: Try some options that work for you …
        •           An hour a day
        •           Two hours, two times a week
        •           Thirty minutes at the start of each day


•           Right-brain time: Schedule in chunks
        •           A half day once every two weeks


Take Your PPC to the Next Level
November 2012
•          The fastest path to better results is often right in front of you


•          Rewrite your ad copy


•          Test it


•          Test it again next month, and next month, and…




Take Your PPC to the Next Level
November 2012
•       Include a call-to-action
             • Download the Report!
•       Use powerful words
             • Innovative, Unforgettable, Revealed, Revolutionary
•       Focus on the benefits
             • 3 months trial, works 50% faster, free trial, etc.
•       Include targeted keywords
             • Consider dynamic keyword insertion
•       Test different approaches
             • Ask a question, use sarcasm, tell a story, etc.
•       Test minor changes
             • Word order, punctuation, capitalization, etc.



Take Your PPC to the Next Level
November 2012
• Test to to increase conversions or conversion rate...

 Landing Page – Version A                Landing Page – Version B




         CTR: 1.97%                                       CTR: 4.02%


  Conversion rate: 5.88%                     Conversion rate: 2.12%



                                                                       13
•      Heuristic (aka rules of thumb)
        • Top ten lists
        • Checklists
        • Best practices
•      Persona-based
                                  = QUALITATIVE
•      A/B & Analytics
•      Multivariate
        • Google
        • Adobe / Omniture Test & Target

                                    = QUANTITATIVE

Take Your PPC to the Next Level
November 2012
Take Your PPC to the Next Level
November 2012
•       Improve relevance, CTR (think about the quality score!) and ROI

•       Brainstorm negative keywords before launching campaign

•       Frequently run search query reports to incrementally add campaign negative
        keywords for directly irrelevant keywords

•       Add negative keywords on both campaign and ad group level to improve
        performance by increased control of what keyword and ad is being triggered
        when mixing match types

•       Utilize match types for negatives to maximize campaign effectiveness (be wary of
        negative broad matches)



Take Your PPC to the Next Level
November 2012
Take Your PPC to the Next Level
November 2012
• Improve relevance with tightly
  themed keywords and ad groups

• Frequently break out top performing
  keywords into          own ad
  groups

• This will improve your ad’s Quality
  Score by improving both the
  relevance, and the click-through rate
  (CTR) by virtue of keyword level
  optimized copy.




Take Your PPC to the Next Level
November 2012
•       A high quality landing page has...

        •        Unique content

        •        Relevant and Useful content

        •        Transparency (explicit on the nature and intent of your business)

        •        Navigability

        •        Quick load time




Take Your PPC to the Next Level
November 2012
•       Speedier sites provides happier visitors that convert better

•       Also directly impacts the quality score and cost-per-click




•       ...it will also benefit your SEO on Google ...)

•       Get free analysis tools from http://code.google.com/speed/




Take Your PPC to the Next Level
November 2012
“Any AdWords advertiser can use remarketing to reach users as
      they’re browsing the web on sites within the Google Content
      Networks. Remarketing is a simple way to connect with users, based
      on their past interactions with your website.”

                       - Google AdWords Blog, 25 March, 2010




Take Your PPC to the Next Level
November 2012
•       Create a list of user events under the Audience Tab. Then take the provided
        tracking pixels and add it to your action pages. This list will be used when setting
        up your Adwords campaign.




Take Your PPC to the Next Level
November 2012
•       Allow some time to build data and then setup an Adwords campaign:
•       Set up a normal campaign using content networks ads
•       Upload/ Create your content networks ads ( visual display ads typically
        perform better than text, but test)
•       At “Audience” tab select your remarketing list.




Take Your PPC to the Next Level
November 2012
•        Ability to retarget users who you’ve already paid to visit your website

•        Helps mitigate the “limited search inventory” problem so typical to b2b
            categories

•        Cost-effectively extend reach so that suspects and prospects see you “all over”
            the internet, and are suitably influenced and impressed

•        Stay “top of mind” all throughout the research and consideration process

•        Repetition leads to overall higher conversion rates from online ads

•        Efficiently spend limited $$ on highly qualified visitors versus general public




Take Your PPC to the Next Level
November 2012
•       Over 500 Million Customers



•       Relatively low competitiveness (compared to Google)



•       Phenomenal ability to target




Take Your PPC to the Next Level
November 2012
Don’t Forget BING!



Take Your PPC to the Next Level
November 2012
Presentation Title
Month 2012
•       Once you have something figured out, it is probably about to change on you

•        There are many roads to Rome

•        Hubris (pride) is the beginning of humiliation

•        What works for someone else, might not work for you

•        Follow me @marketing_bill or email me leake@apogeeresults.com




SEO: Not Even Remotely Dead
October 2012
Take Your PPC to the Next Level
November 2012
Take Your PPC to the Next Level
November 2012
Take Your PPC to the Next Level
November 2012
Take Your PPC to the Next Level
November 2012
Take Your PPC to the Next Level
November 2012
•       Define the objective/challenge
•       Develop a hypothesis to test
•       Select test components
•       Set up test (software or service)
•       Analyze the data
•       Implement the ideal design
•       Continue to test against benchmark




Take Your PPC to the Next Level
November 2012
•       Landing page layout (colors & fonts)
•       Imagery (banners, logos, people, etc.)
•       Icons (navigation & CTA buttons)
•       Headline
•       Copy (messaging, bullets, short, long)
•       Call-to-action
•       Forms
•       Pricing (discounts/promo)




Take Your PPC to the Next Level
November 2012
Take Your PPC to the Next Level
November 2012
Take Your PPC to the Next Level
November 2012
Take Your PPC to the Next Level
November 2012
•        Start with a simple, proven template
•        Make unique value propositions clear
•        Keep copy short and sweet
•        Utilize short forms liberally
•        Include trust marks
•        Incorporate chat/click-to-call
•        Test price-based messaging ($, %, #)
•        Segment your visitors
•        Test multi-step pages to identify weaknesses


Presentation Title
Month 2012
Apogee Results

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Sema 2012 - Take Your Pay-Per-Click To The Next Level

  • 3. • Leake@ApogeeResults.com • @Marketing_Bill Take Your PPC to the Next Level November 2012
  • 4. • ABT (Always Be Testing) • Titles, Descriptions, Tagging • Keywords • Landing pages / conversion • ABM (Always Be Measuring) • What matters? • How are you measuring it? • ABA (Always Be Asking) • What else can I learn from this? • ex/ PPC drives SEO keyword selection Take Your PPC to the Next Level November 2012
  • 5. • Are your campaigns on Autopilot? • Has performance flattened? • Is spend on an upward tick? • Do you feel your agency is taking you for granted, or • If in-house, how much time is being invested by your team running this? Take Your PPC to the Next Level November 2012
  • 6. • Define, Objectives, Metrics, Baseline, and Gap • Make the Time • Culture of Testing: Ad Copy & Conversion Optimization • Run Google search query reports. Trim out irrelevant impressions and add negative keywords • Further tweaks to increase quality score • Try new stuff • Vehicles and formats w/in Google • New networks (Bing, Google etc…) Take Your PPC to the Next Level November 2012
  • 7. • Get it right at the beginning • Sales and marketing alignment critical to this exercise • Strategic planning worth the investment • What is victory? “If you don’t know where you are going, any road will get you there” - Lewis Carroll Take Your PPC to the Next Level November 2012
  • 8. • How are you going to measure this? • Are your analytics tools working? • Where are you today? • How does today compare with where you need to be? “If you don’t know where you are going, any road will get you there” - Lewis Carroll Take Your PPC to the Next Level November 2012
  • 9. Conversion ROAS & Impressions CTR rate CPA 9
  • 10. • Just like working out, this takes a time commitment • There is no single magic pill - schedule it, honor it, make it so • Left-brain time: Try some options that work for you … • An hour a day • Two hours, two times a week • Thirty minutes at the start of each day • Right-brain time: Schedule in chunks • A half day once every two weeks Take Your PPC to the Next Level November 2012
  • 11. • The fastest path to better results is often right in front of you • Rewrite your ad copy • Test it • Test it again next month, and next month, and… Take Your PPC to the Next Level November 2012
  • 12. • Include a call-to-action • Download the Report! • Use powerful words • Innovative, Unforgettable, Revealed, Revolutionary • Focus on the benefits • 3 months trial, works 50% faster, free trial, etc. • Include targeted keywords • Consider dynamic keyword insertion • Test different approaches • Ask a question, use sarcasm, tell a story, etc. • Test minor changes • Word order, punctuation, capitalization, etc. Take Your PPC to the Next Level November 2012
  • 13. • Test to to increase conversions or conversion rate... Landing Page – Version A Landing Page – Version B CTR: 1.97% CTR: 4.02% Conversion rate: 5.88% Conversion rate: 2.12% 13
  • 14. • Heuristic (aka rules of thumb) • Top ten lists • Checklists • Best practices • Persona-based = QUALITATIVE • A/B & Analytics • Multivariate • Google • Adobe / Omniture Test & Target = QUANTITATIVE Take Your PPC to the Next Level November 2012
  • 15. Take Your PPC to the Next Level November 2012
  • 16. • Improve relevance, CTR (think about the quality score!) and ROI • Brainstorm negative keywords before launching campaign • Frequently run search query reports to incrementally add campaign negative keywords for directly irrelevant keywords • Add negative keywords on both campaign and ad group level to improve performance by increased control of what keyword and ad is being triggered when mixing match types • Utilize match types for negatives to maximize campaign effectiveness (be wary of negative broad matches) Take Your PPC to the Next Level November 2012
  • 17. Take Your PPC to the Next Level November 2012
  • 18. • Improve relevance with tightly themed keywords and ad groups • Frequently break out top performing keywords into own ad groups • This will improve your ad’s Quality Score by improving both the relevance, and the click-through rate (CTR) by virtue of keyword level optimized copy. Take Your PPC to the Next Level November 2012
  • 19. • A high quality landing page has... • Unique content • Relevant and Useful content • Transparency (explicit on the nature and intent of your business) • Navigability • Quick load time Take Your PPC to the Next Level November 2012
  • 20. • Speedier sites provides happier visitors that convert better • Also directly impacts the quality score and cost-per-click • ...it will also benefit your SEO on Google ...) • Get free analysis tools from http://code.google.com/speed/ Take Your PPC to the Next Level November 2012
  • 21. “Any AdWords advertiser can use remarketing to reach users as they’re browsing the web on sites within the Google Content Networks. Remarketing is a simple way to connect with users, based on their past interactions with your website.” - Google AdWords Blog, 25 March, 2010 Take Your PPC to the Next Level November 2012
  • 22. • Create a list of user events under the Audience Tab. Then take the provided tracking pixels and add it to your action pages. This list will be used when setting up your Adwords campaign. Take Your PPC to the Next Level November 2012
  • 23. • Allow some time to build data and then setup an Adwords campaign: • Set up a normal campaign using content networks ads • Upload/ Create your content networks ads ( visual display ads typically perform better than text, but test) • At “Audience” tab select your remarketing list. Take Your PPC to the Next Level November 2012
  • 24. • Ability to retarget users who you’ve already paid to visit your website • Helps mitigate the “limited search inventory” problem so typical to b2b categories • Cost-effectively extend reach so that suspects and prospects see you “all over” the internet, and are suitably influenced and impressed • Stay “top of mind” all throughout the research and consideration process • Repetition leads to overall higher conversion rates from online ads • Efficiently spend limited $$ on highly qualified visitors versus general public Take Your PPC to the Next Level November 2012
  • 25. • Over 500 Million Customers • Relatively low competitiveness (compared to Google) • Phenomenal ability to target Take Your PPC to the Next Level November 2012
  • 26. Don’t Forget BING! Take Your PPC to the Next Level November 2012
  • 28. • Once you have something figured out, it is probably about to change on you • There are many roads to Rome • Hubris (pride) is the beginning of humiliation • What works for someone else, might not work for you • Follow me @marketing_bill or email me leake@apogeeresults.com SEO: Not Even Remotely Dead October 2012
  • 29. Take Your PPC to the Next Level November 2012
  • 30. Take Your PPC to the Next Level November 2012
  • 31. Take Your PPC to the Next Level November 2012
  • 32. Take Your PPC to the Next Level November 2012
  • 33. Take Your PPC to the Next Level November 2012
  • 34. • Define the objective/challenge • Develop a hypothesis to test • Select test components • Set up test (software or service) • Analyze the data • Implement the ideal design • Continue to test against benchmark Take Your PPC to the Next Level November 2012
  • 35. • Landing page layout (colors & fonts) • Imagery (banners, logos, people, etc.) • Icons (navigation & CTA buttons) • Headline • Copy (messaging, bullets, short, long) • Call-to-action • Forms • Pricing (discounts/promo) Take Your PPC to the Next Level November 2012
  • 36. Take Your PPC to the Next Level November 2012
  • 37. Take Your PPC to the Next Level November 2012
  • 38. Take Your PPC to the Next Level November 2012
  • 39. • Start with a simple, proven template • Make unique value propositions clear • Keep copy short and sweet • Utilize short forms liberally • Include trust marks • Incorporate chat/click-to-call • Test price-based messaging ($, %, #) • Segment your visitors • Test multi-step pages to identify weaknesses Presentation Title Month 2012