This document discusses 11 marketing predictions and trends that may transform businesses:
1. Companies should start fresh with strategic planning to consider emerging trends, benchmark against competitors, test new ideas, and analyze customer data.
2. Businesses need to evolve their organization structures to include new roles like a customer service liaison, social media evangelist, content curator, and data evangelist.
3. Marketers can turn "big data" into "smart data" by leveraging existing customer databases and technology, appending it with social data to gain insights into audiences and better target customers.
5. Do-Over
Start fresh with strategic planning
– Emerging industry or technology trends
– Benchmark against competitors
– Test new ideas
– Segment and analyze the data
6. Evolve Your Organization
1. Customer Service Liaison
2. Social Media Evangelist
3. Content Curator
4. Data Evangelist
Social Metrics Matrix
Explore New Roles
7. Smart vs. Big
1. Leverage existing databases & technology
2. Append with social data
3. Gain insight into your audience
4. Better segment & target your customers
Social Metrics Matrix
Turn Big Data to Smart Data
8. Get Persona
1. Hummingbird = deep content
2. Sales & marketing automation = content
3. Multimedia = compelling content
4. Custom content is the future of marketing
Social Metrics Matrix
Custom Content is King
9. Transmedia Rules
1. Offline to online
2. Online to offline
3. Online to online
4. You get the point
Social Metrics Matrix
Cross-Channel Marketing
10. Know What is Working
1. Effective channels & messaging
2. Impact of various touch-points
3. Online to offline and back
4. Newer, more effective metrics
Social Metrics Matrix
Cross-Channel Measurement
11. A Mobile Future
1. Social: personas & the Big Six platforms
2. Local: mobile devices & listings near you
3. Mobile: real-time & targeting opportunities
4. “Socialize” your marketing
Social Metrics Matrix
Go Social/Local/Mobile
12. Mobile’s Search Experience
1. SEO = responsive design
2. Local SEO = 100% mobility
3. Paid search = unique ad opportunities
4. Penalties likely for non-compliance
Social Metrics Matrix
Mobile Search Impact
13. The Hummingbird Feeds on Nectar
1. Context over content
2. “Not provided” keyword data
3. Understanding of landing page relevance
4. Schema & Data Highlighter
Social Metrics Matrix
Semantic Search
14. Short Attention Span Theater
1. Vine = 6 seconds
2. Snapshat = 10 seconds
3. Instagram = 15 seconds
4. Facebook auto play ads = 15 seconds
Social Metrics Matrix
Micro-Video
15. Youth Moving On
1. Facebook audience is skewing older
2. Tweens/GenY moving to other platforms
3. Instagram, Twitter, Snapchat & WhatsApp
4. Marketing in a disposable media world
Social Metrics Matrix
The Death of Facebook
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Next Steps
Explore new roles - Customer Service Liaison, Social Media Evangelist & Content Curator (even in small dealerships)
Turn Big Data into Smart Data - leverage your existing database & append with online information to better target your audience and messaging
Personalized/customized content is king - develop content for your primary target audience (personas)
Cross-Channel Marketing Key to Exceeding Marketing Goals - offline to online and back
Cross-channel Analytics is key to effective marketing - understand the prospect journey to customer across media and time
Go SoLoMo - social by persona usage/need, localized targeting via mobile
Mobile usage will drastically impact search - responsive design SEO & PPChttp://www.searchenginerankings.com.au/seo-blog/wp-content/uploads/2013/03/mobile-search-findings.png
All Searches Will Become Semantic - context over content & impact on SEO (including encrypted data)
Micro-video will go mainstream - 5-15 second owned & paid media, including the new FB adshttp://www.marketingmagazine.co.uk/article/1228513/micro-video-brands-tackle-2014s-hottest-mediumhttp://www.theguardian.com/technology/video/2013/sep/20/airbnb-tv-ad-vine-video
Facebook will lose the younger demographic - to Snapchat, Instagram and othershttp://www.slashgear.com/adults-following-teens-into-alternative-social-networks-pew-internet-30310443/http://prtini.com/what-is-snapchat/
Do-over - companies will need to start fresh with strategic planning due to the dynamic nature of the industryExplore new roles - Customer Service Liaison, Social Media Evangelist & Content Curator (even in small dealerships)Turn Big Data into Smart Data - leverage your existing database & append with online information to better target your audience and messagingPersonalized/customized content is king - develop content for your primary target audience (personas)Cross-Channel Marketing Key to Exceeding Marketing Goals - offline to online and backCross-channel Analytics is key to effective marketing - understand the prospect journey to customer across media and timeGo SoLoMo - social by persona usage/need, localized targeting via mobileMobile usage will drastically impact search - responsive design SEO & PPCAll Searches Will Become Semantic - context over content & impact on SEO (including encrypted data)Micro-video will go mainstream - 5-15 second owned & paid media, including the new FB adsFacebook will lose the younger demographic - to Snapchat, Instagram and others