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Competitive
Intelligence for
Dummies Geniuses


Presented by:
Hallie
Janssen(@hallie_janssen)
CEO
Anvil Media, Inc.
503.595.6050 ext 221
hallie@anvilmediainc.com
About Anvil Media




Anvil Media, Inc. is a digital marketing agency specializing in search engine
marketing services, including search engine optimization, analytics, pay-per-
click management, online reputation management, mobile & social media
marketing services.
Some of Our Clients
Anvil Key Differentiators


100% of account team Google AdWords & Analytics
certified
100% of account team published and spoken in the
industry
High client & employee retention
Founding member of SEMpdx trade association
Social Media & PPC Training partner with OMI &
Wharton
Expertise in technology and entertainment
Majority of clients come from word-of-mouth and
referrals
Award winning: PBJ Fastest Growing, Inc 5,000, AMA
MAX
Agenda

• What is Competitive Intelligence?
• Why is Competitive Intelligence Important?
• Who are my Competitors?
• Where is the Competition Active?
• How is Tactical Competitive Intelligence
  Conducted?
• Resources & Q&A
What is Competitive
  Intelligence?
Definition




    Competitive Intelligence-
“An analysis of the online presence and
strategies of key competitors in order to
      better understand their marketing
     objectives, competitive strengths &
weaknesses, and areas of opportunity.”
Factors Involved
Online Competitive      Offline Competitive
    Intelligence             Intelligence

        On Site              Traditional Ads


    Paid Media Ads               Pricing


    Search Visibility           Location

                            Product/Service
     Social Media
                           Key Differentiators
Factors Involved in Online Competitive Intelligence


         On Site:               Search Visibility:
   Volume, Month-Over-         Target Keywords, Link
   Month Trends, On-Site      Profiles, Link Anchor Text
  Engagement, Conversion
  Optimization, Mobile Site

                     Competitive
                     Intelligence

                              Social Media: Profile
   Paid Media: Target            Development, Fan
    Keywords, Spend, Ad          Counts, Levels of
     Creative, Channels       Engagement, Campaigns
Why is Competitive
Intelligence Important?
Importance of Competitive Intelligence
•   Complements any marketing strategy
•   Gives the decision support needed to move forward with
          confidence and realize the true impact of marketing
    efforts
•   Gives businesses insights to stay on top of the competition
    while         enhancing their own marketing efforts for the
    future
Who are my competitors?
“Old School” (Traditional) Advertisers
“New School” (Online) Advertisers
“Old School” Advertiser vs. “New School”
                    Advertiser
                   “Old School”                  “New School”
                                           Website, PPC, Display Ads,
  Marketing     TV, Print, Radio, Direct
                                           Social Sites, Review Sites,
                Mail, Billboard, Store
                                           Coupon Sites, Forums, Blogs,
  Channels      Display
                                           Organic Search

                                            Flexible – with the right
  Operating                                 knowledge, making/maintaining
                High – traditional types of
                                            a website and online presence
                advertising are costly
    Budget                                  can be much more affordable
                                            than traditional advertising

                                           Difficult – companies often think
                                           they know who their competitors
Distinguishin   Easy – marketing
                                           are, but they actually might not
                channels are limited, so
            g   finding competitors
                                           be competing with them online,
                                           depending on the search results
Competition     requires little effort.
                                           from various keywords.
SEO Competitors




Wikipedia is
 occupying
SERP space.
Paid Search Competitors




Paid Search
Competition.
Where is the Competition
        Active?
Where is the Competition Active

            Facebook, Twitter, YouTube, Google+, Profile
 Social     Development, Fan Counts, Campaigns,
            Levels of Engagement

    On-     Traffic Volume, Month Over Month Trends,
            On-Site Engagement, Conversion
    Site    Optimization, Mobile Site

Search
            Target keywords, Link Profiles, Link Anchor
Visibilit   Text
       y
  Paid      Target Keywords, Spend, Ad Creative,
            Channels
 Media
How is Tactical Competitive
 Intelligence Conducted?
Facebook, Twitter, YouTube, Google+

SOCIAL
Social: Facebook
            Jaguar USA has a well
            developed, customized
            Facebook presence:
            •   124,000+ Fans
            •   Videos
            •   Video Chat
            •   Frequent/Relevant Wall
                Posts
            •   Models page
            •   Special offers incentivizing
                Likes
Social: Facebook




Screen Shot 1.12.2012                 Screen Shot 1.13.2012




                  Increase of 1,234
                      Facebook
                     Likes in one
                         day!!
Social: Twitter




•   Both Jaguar and Audi have very clean Twitter layouts that are visually
    pleasing
•   Audi has more followers at 183,000 compared to Jaguar’s 17,000. Audi is
    also following 13,000 users compared to Jaguar following only 117
•   Jaguar has limited their updates to only one per day compared to Audi’s
    average of 10 tweets per day
Social: YouTube




•   Jaguar has the most carefully managed YouTube channel, with custom
    layout, easy navigation, and professional videos
•   Surprisingly, BMW’s view totals and other metrics are much greater than
    any competitors.
Social: Google+




•   Audi, BMW, Jaguar and Infiniti all have Google+ Business pages
•   Audi has the most +1’s at 2,510 compared to Jaguar’s 173 +1’s
•   The main find here is that they all have Google+ profiles. This is an
    important factor as Google is starting integrate their own social network into
    their search results
Traffic Volume, Engagement, Conversion Optimization, Mobile

ON-SITE
On-Site: Traffic Volume




•   BMW is the distinct winner for visitors, but Audi is keeping up and ever
    surpassed BMW in early 2011
•   Jaguar has obviously been making a push since the end of 2011 and their
    efforts are paying off.
                                                                Tool Used:
                                                                Compete
On-Site: Traffic Volume




                          Tool Used:
                          Compete
On-Site: Engagement
Traffic is only part of the story of the success of a website. Metrics such as length of
average visit, visits/person, and pages/visit provide a more complete picture. (Top
performers highlighted)
    Audi




    BMW




    Infiniti




    Jaguar


                                                                            Tool Used:
                                                                            Compete
On-Site: Conversion Optimization
On-Site: Conversion Optimization
On-Site: Conversion Optimization
On-Site: Conversion Optimization
On-Site: Conversion Optimization


• How well a site converts can only be
  determined internally
• The important thing here is to review what
  your competitors are doing in this area and
  test something on your site if you think it
  will benefit your conversions
On-Site: Mobile


                    Mobile sites
                    ensure more
                  users can access
                      your site.




                  Tool Used:
                  Mobilizer
On-Site: Mobile


                     Nice use of
                    images and
                     navigation
                    optimized for
                       mobile.




                  Tool Used:
                  Mobilizer
On-Site: Mobile


                     Good call to
                  action that keeps
                     mobile site
                   interactive and
                    not just static.




                  Tool Used:
                  Mobilizer
Target Keywords, Link Profile, Link Anchor Text

SEARCH VISIBILITY
Search Visibility: Target Keywords




•   BMW currently ranks for 11,733 keywords and ranked for as many as 13,589
    in November 2011
•   Jaguar currently only ranks for 1,117 keywords
•   Knowing how many keywords and what keywords your competitors rank for
    is important because their results occupy the Search Engine Results Page


                                                           Tool Used: SEM
                                                           Rush
Search Visibility: Link Profile - Quantity




The most important factors in organic search engine ranking are the quantity
and quality of inbound links to that domain or page.

Audi had dominated all categories.

                                           Tool Used: SEO Moz – OpenSiteExplorer.o
Search Visibility: Link Profile - Quality




Looking closer at the quality of links:
•   Follow v. nofollow: “Followed” links explicitly allow search engine spiders to
    follow them; and “nofollow” links, while still potentially valuable, do not provide
    the same SEO value.
•   Internal v. external: While internal linking structure (links from page-to-page
    within the same domain) is important for helping spiders discover and
    understand the content of a site, external links (from other sites) provide
    much greater SEO value. Note Jaguar’s off-balance internal v. external
    profile.
                                               Tool Used: SEO Moz – OpenSiteExplorer.o
Search Visibility: Link Anchor Text
                                     Number of Linking Root
                                                                Number of Links Containing
         Anchor Text                Domains Containing Anchor
                                                                    this Anchor Text
                                              Text
bmw                                            619                        2797
bmwusa.com                                     303                        72312
bmw usa                                        205                        7904
www.bmwusa.com                                 197                         593
bmw of north america                           129                         519
<i>[No Anchor Text]</i>                        105                         314
http://www.bmwusa.com                           62                         177
bmw north america                               59                        2886
bmw of north america inc                        46                          58
bmw of north america llc                        42                        1273
http://www.bmwusa.com/                          39                          59
bmw                                             38                         324
usa                                             20                        1576
<i>[No Anchor Text]</i>                         14                          17
bmwusa                                          12                        1394
bmw usa                                         10                          46
visit bmw usa bmw is the ultimate
                                                9                          1368
driving machine
bmw north america llc bmw north
                                                7                           12
america
bmws                                            6                           11
website                                         5                           14

                                                                         Tool Used: SEO Moz
Target Keywords, Spend, Channels, Ad Creative

PAID MEDIA
Paid Media: Target Keywords




•   Tools like SEM Rush will not only tell you how many keywords your
    competitors are paying for but they will also tell you which keywords they are
    paying for
•   BMW is obviously bidding on the most on keywords at about 29,000


                                                                Tool Used: SEMRush
Paid Media: Spend




•   SEM Rush will also tell you how much your competitors are paying on Paid
    Search
•   Even though BMW is bidding on a significantly larger number of keywords
    they aren’t paying much more than Audi


                                                            Tool Used: SEMRush
Paid Media: Channels




Tools like Adbeat will show you where your competitors are advertising.
                                                                Tool Used: Adbeat
Paid Media: Channels




Adbeat will also show you what creative your competitors are using.
                                                                Tool Used: Adbeat
Paid Media: Ad Creative



Targeted Keyword better




        Stronger Call to Action




               Use of Site
                 links
Where do we go from here?

NEXT STEPS
Sample Action Items


In order to capitalize on the findings in this competitive
analysis, and to continue to monitor the online strategies
of competitors, Anvil recommends the following:

 Update list of organic target keywords
 Mine BMW’s referring domain data for link development
  targets
 Keep an eye on competitors’ paid search data for new
  keyword niches to be added to campaigns, as well as
  inspiration for fresh ad copy
 Pay particular attention to Jaguar & Audi as they appear
  to be the sharpest in terms of social media
 Implement on-site SEO improvements
It’s very unlikely that all competitors
will be doing everything well.

By looking at everything that your
competitors do, you can pick out
the best pieces, tweak them, and
then use that to develop the best
online marketing strategy you can.
Summary

• Competitive intelligence should be a part of every marketing strategy
• When done correctly, it provides confidence in decision making and
  helps businesses stay on top of their competition
• There are many useful tools to help:
       • AdBeat (http://www.adbeat.com)
       • Compete (http://compete.com)
       • Open Site Explorer (http://www.opensiteexplorer.org)
       • SEOMoz (http://www.seomoz.org)
       • SEMRush (http://www.semrush.com)
Resources
Articles
Competitive Intelligence: Purpose & Process
http://www.seomoz.org/blog/competitive-intelligence-purpose-process
Website Analytics vs. Competitive Intelligence Metrics
http://www.seomoz.org/article/search-blog-stats
8 Brilliant Ideas on Competitive Intelligence
http://imediaconnection.com/content/20044.asp
SEO Competitive Intelligence Strategy
http://www.seobook.com/seo-competitive-intelligence-strategy
Free Internet Marketing & Search Engine Competitive Research Tools
http://tools.seobook.com/competitive-research-tools/



Whitepapers
5 Simple Steps to Online Marketing Success: Using Competitive Intelligence
http://media.compete.com/site_media/upl/img/Five_Simple_Steps_to_Online_Marketing_Success_Using_C
ompetitive_Intelligence_White_Paper.pdf
The Marketer’s Guide to Optimizing Your Web Content for Search Engines
http://www.anvilmediainc.com/search-engine-marketing-resources/free-white-papers/seo-white-paper
The Advanced Guide to Pay-Per-Click (PPC) Marketing
http://www.anvilmediainc.com/search-engine-marketing-resources/free-white-papers/advanced-pay-per-
click-marketing-white-paper
Q&A & Next Steps

• Read Anvil’s blog, articles & white papers
• Subscribe to our newsletter or follow us on
  Twitter
• Contact us with questions about our
  Competitive Intelligence services


                     Hallie Janssen CEO
                     Anvil Media, Inc.
                     310 NE Failing Street
                     Portland, OR 97212
                     O: 503.595.6050 x221
                     M: 503.502.9562
                     hallie@anvilmediainc.com
                     Twitter: @hallie_janssen
                     LinkedIn: halliejanssen
Upcoming Anvil Webinars
Feb 15th, 2012 – 10am PST
Lead Generation and Lead Nurturing

March 21st, 2012 – 10am PST
Local SEO

April 18th, 2012 – 10am PST
Site Search

May 16th, 2012 – 10am PST
Advanced Analytics


Find Out More and Register
http://www.anvilmediainc.com/search-engine-marketing-
webinars

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Jan. 2012 Anvil Webinar: Competitive Intelligence

  • 1. Competitive Intelligence for Dummies Geniuses Presented by: Hallie Janssen(@hallie_janssen) CEO Anvil Media, Inc. 503.595.6050 ext 221 hallie@anvilmediainc.com
  • 2. About Anvil Media Anvil Media, Inc. is a digital marketing agency specializing in search engine marketing services, including search engine optimization, analytics, pay-per- click management, online reputation management, mobile & social media marketing services.
  • 3. Some of Our Clients
  • 4. Anvil Key Differentiators 100% of account team Google AdWords & Analytics certified 100% of account team published and spoken in the industry High client & employee retention Founding member of SEMpdx trade association Social Media & PPC Training partner with OMI & Wharton Expertise in technology and entertainment Majority of clients come from word-of-mouth and referrals Award winning: PBJ Fastest Growing, Inc 5,000, AMA MAX
  • 5. Agenda • What is Competitive Intelligence? • Why is Competitive Intelligence Important? • Who are my Competitors? • Where is the Competition Active? • How is Tactical Competitive Intelligence Conducted? • Resources & Q&A
  • 6. What is Competitive Intelligence?
  • 7. Definition Competitive Intelligence- “An analysis of the online presence and strategies of key competitors in order to better understand their marketing objectives, competitive strengths & weaknesses, and areas of opportunity.”
  • 8. Factors Involved Online Competitive Offline Competitive Intelligence Intelligence On Site Traditional Ads Paid Media Ads Pricing Search Visibility Location Product/Service Social Media Key Differentiators
  • 9. Factors Involved in Online Competitive Intelligence On Site: Search Visibility: Volume, Month-Over- Target Keywords, Link Month Trends, On-Site Profiles, Link Anchor Text Engagement, Conversion Optimization, Mobile Site Competitive Intelligence Social Media: Profile Paid Media: Target Development, Fan Keywords, Spend, Ad Counts, Levels of Creative, Channels Engagement, Campaigns
  • 11. Importance of Competitive Intelligence • Complements any marketing strategy • Gives the decision support needed to move forward with confidence and realize the true impact of marketing efforts • Gives businesses insights to stay on top of the competition while enhancing their own marketing efforts for the future
  • 12. Who are my competitors?
  • 15. “Old School” Advertiser vs. “New School” Advertiser “Old School” “New School” Website, PPC, Display Ads, Marketing TV, Print, Radio, Direct Social Sites, Review Sites, Mail, Billboard, Store Coupon Sites, Forums, Blogs, Channels Display Organic Search Flexible – with the right Operating knowledge, making/maintaining High – traditional types of a website and online presence advertising are costly Budget can be much more affordable than traditional advertising Difficult – companies often think they know who their competitors Distinguishin Easy – marketing are, but they actually might not channels are limited, so g finding competitors be competing with them online, depending on the search results Competition requires little effort. from various keywords.
  • 16. SEO Competitors Wikipedia is occupying SERP space.
  • 17. Paid Search Competitors Paid Search Competition.
  • 18. Where is the Competition Active?
  • 19. Where is the Competition Active Facebook, Twitter, YouTube, Google+, Profile Social Development, Fan Counts, Campaigns, Levels of Engagement On- Traffic Volume, Month Over Month Trends, On-Site Engagement, Conversion Site Optimization, Mobile Site Search Target keywords, Link Profiles, Link Anchor Visibilit Text y Paid Target Keywords, Spend, Ad Creative, Channels Media
  • 20. How is Tactical Competitive Intelligence Conducted?
  • 21. Facebook, Twitter, YouTube, Google+ SOCIAL
  • 22. Social: Facebook Jaguar USA has a well developed, customized Facebook presence: • 124,000+ Fans • Videos • Video Chat • Frequent/Relevant Wall Posts • Models page • Special offers incentivizing Likes
  • 23. Social: Facebook Screen Shot 1.12.2012 Screen Shot 1.13.2012 Increase of 1,234 Facebook Likes in one day!!
  • 24. Social: Twitter • Both Jaguar and Audi have very clean Twitter layouts that are visually pleasing • Audi has more followers at 183,000 compared to Jaguar’s 17,000. Audi is also following 13,000 users compared to Jaguar following only 117 • Jaguar has limited their updates to only one per day compared to Audi’s average of 10 tweets per day
  • 25. Social: YouTube • Jaguar has the most carefully managed YouTube channel, with custom layout, easy navigation, and professional videos • Surprisingly, BMW’s view totals and other metrics are much greater than any competitors.
  • 26. Social: Google+ • Audi, BMW, Jaguar and Infiniti all have Google+ Business pages • Audi has the most +1’s at 2,510 compared to Jaguar’s 173 +1’s • The main find here is that they all have Google+ profiles. This is an important factor as Google is starting integrate their own social network into their search results
  • 27. Traffic Volume, Engagement, Conversion Optimization, Mobile ON-SITE
  • 28. On-Site: Traffic Volume • BMW is the distinct winner for visitors, but Audi is keeping up and ever surpassed BMW in early 2011 • Jaguar has obviously been making a push since the end of 2011 and their efforts are paying off. Tool Used: Compete
  • 29. On-Site: Traffic Volume Tool Used: Compete
  • 30. On-Site: Engagement Traffic is only part of the story of the success of a website. Metrics such as length of average visit, visits/person, and pages/visit provide a more complete picture. (Top performers highlighted) Audi BMW Infiniti Jaguar Tool Used: Compete
  • 35. On-Site: Conversion Optimization • How well a site converts can only be determined internally • The important thing here is to review what your competitors are doing in this area and test something on your site if you think it will benefit your conversions
  • 36. On-Site: Mobile Mobile sites ensure more users can access your site. Tool Used: Mobilizer
  • 37. On-Site: Mobile Nice use of images and navigation optimized for mobile. Tool Used: Mobilizer
  • 38. On-Site: Mobile Good call to action that keeps mobile site interactive and not just static. Tool Used: Mobilizer
  • 39. Target Keywords, Link Profile, Link Anchor Text SEARCH VISIBILITY
  • 40. Search Visibility: Target Keywords • BMW currently ranks for 11,733 keywords and ranked for as many as 13,589 in November 2011 • Jaguar currently only ranks for 1,117 keywords • Knowing how many keywords and what keywords your competitors rank for is important because their results occupy the Search Engine Results Page Tool Used: SEM Rush
  • 41. Search Visibility: Link Profile - Quantity The most important factors in organic search engine ranking are the quantity and quality of inbound links to that domain or page. Audi had dominated all categories. Tool Used: SEO Moz – OpenSiteExplorer.o
  • 42. Search Visibility: Link Profile - Quality Looking closer at the quality of links: • Follow v. nofollow: “Followed” links explicitly allow search engine spiders to follow them; and “nofollow” links, while still potentially valuable, do not provide the same SEO value. • Internal v. external: While internal linking structure (links from page-to-page within the same domain) is important for helping spiders discover and understand the content of a site, external links (from other sites) provide much greater SEO value. Note Jaguar’s off-balance internal v. external profile. Tool Used: SEO Moz – OpenSiteExplorer.o
  • 43. Search Visibility: Link Anchor Text Number of Linking Root Number of Links Containing Anchor Text Domains Containing Anchor this Anchor Text Text bmw 619 2797 bmwusa.com 303 72312 bmw usa 205 7904 www.bmwusa.com 197 593 bmw of north america 129 519 <i>[No Anchor Text]</i> 105 314 http://www.bmwusa.com 62 177 bmw north america 59 2886 bmw of north america inc 46 58 bmw of north america llc 42 1273 http://www.bmwusa.com/ 39 59 bmw 38 324 usa 20 1576 <i>[No Anchor Text]</i> 14 17 bmwusa 12 1394 bmw usa 10 46 visit bmw usa bmw is the ultimate 9 1368 driving machine bmw north america llc bmw north 7 12 america bmws 6 11 website 5 14 Tool Used: SEO Moz
  • 44. Target Keywords, Spend, Channels, Ad Creative PAID MEDIA
  • 45. Paid Media: Target Keywords • Tools like SEM Rush will not only tell you how many keywords your competitors are paying for but they will also tell you which keywords they are paying for • BMW is obviously bidding on the most on keywords at about 29,000 Tool Used: SEMRush
  • 46. Paid Media: Spend • SEM Rush will also tell you how much your competitors are paying on Paid Search • Even though BMW is bidding on a significantly larger number of keywords they aren’t paying much more than Audi Tool Used: SEMRush
  • 47. Paid Media: Channels Tools like Adbeat will show you where your competitors are advertising. Tool Used: Adbeat
  • 48. Paid Media: Channels Adbeat will also show you what creative your competitors are using. Tool Used: Adbeat
  • 49. Paid Media: Ad Creative Targeted Keyword better Stronger Call to Action Use of Site links
  • 50. Where do we go from here? NEXT STEPS
  • 51. Sample Action Items In order to capitalize on the findings in this competitive analysis, and to continue to monitor the online strategies of competitors, Anvil recommends the following:  Update list of organic target keywords  Mine BMW’s referring domain data for link development targets  Keep an eye on competitors’ paid search data for new keyword niches to be added to campaigns, as well as inspiration for fresh ad copy  Pay particular attention to Jaguar & Audi as they appear to be the sharpest in terms of social media  Implement on-site SEO improvements
  • 52. It’s very unlikely that all competitors will be doing everything well. By looking at everything that your competitors do, you can pick out the best pieces, tweak them, and then use that to develop the best online marketing strategy you can.
  • 53. Summary • Competitive intelligence should be a part of every marketing strategy • When done correctly, it provides confidence in decision making and helps businesses stay on top of their competition • There are many useful tools to help: • AdBeat (http://www.adbeat.com) • Compete (http://compete.com) • Open Site Explorer (http://www.opensiteexplorer.org) • SEOMoz (http://www.seomoz.org) • SEMRush (http://www.semrush.com)
  • 54. Resources Articles Competitive Intelligence: Purpose & Process http://www.seomoz.org/blog/competitive-intelligence-purpose-process Website Analytics vs. Competitive Intelligence Metrics http://www.seomoz.org/article/search-blog-stats 8 Brilliant Ideas on Competitive Intelligence http://imediaconnection.com/content/20044.asp SEO Competitive Intelligence Strategy http://www.seobook.com/seo-competitive-intelligence-strategy Free Internet Marketing & Search Engine Competitive Research Tools http://tools.seobook.com/competitive-research-tools/ Whitepapers 5 Simple Steps to Online Marketing Success: Using Competitive Intelligence http://media.compete.com/site_media/upl/img/Five_Simple_Steps_to_Online_Marketing_Success_Using_C ompetitive_Intelligence_White_Paper.pdf The Marketer’s Guide to Optimizing Your Web Content for Search Engines http://www.anvilmediainc.com/search-engine-marketing-resources/free-white-papers/seo-white-paper The Advanced Guide to Pay-Per-Click (PPC) Marketing http://www.anvilmediainc.com/search-engine-marketing-resources/free-white-papers/advanced-pay-per- click-marketing-white-paper
  • 55. Q&A & Next Steps • Read Anvil’s blog, articles & white papers • Subscribe to our newsletter or follow us on Twitter • Contact us with questions about our Competitive Intelligence services Hallie Janssen CEO Anvil Media, Inc. 310 NE Failing Street Portland, OR 97212 O: 503.595.6050 x221 M: 503.502.9562 hallie@anvilmediainc.com Twitter: @hallie_janssen LinkedIn: halliejanssen
  • 56. Upcoming Anvil Webinars Feb 15th, 2012 – 10am PST Lead Generation and Lead Nurturing March 21st, 2012 – 10am PST Local SEO April 18th, 2012 – 10am PST Site Search May 16th, 2012 – 10am PST Advanced Analytics Find Out More and Register http://www.anvilmediainc.com/search-engine-marketing- webinars

Editor's Notes

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