4. Benefits of Social Media Marketing Gain industry and constituent insights Provide affordable customer service Create or extend brand awareness Build community & thought leadership Generate measurable top line revenue
40. Case Study: Oregon State University Objective: Increase student engagement & enrollment Strategy: Overhaul Facebook Fan Page Engage intern to manage content Results: 152% increase in page views 225% increase in photo views 510% increase in new fans 1,984% increase in total interactions