Yesterday I was honored and humbled to have a conversation around disruptive innovation and technology at the University of Vienna. Some elements of language attached. Innovation and technology can be categorized as disruptive (small open/commercial businesses), sustaining (big open/commercial businesses) or 360 degree (bureaucratic organizations like international/regional/national gouvernemental or non gouvernemental organizations). There have been various academic works for each of the categories from P. Drucker (Change leader, agility), C. Christensen (innovator's dilemma) or A. Nkoyock and B. Spiker (strategic alignment). Excellent interactions with the audience and colleagues at the University of Vienna.

1. Mastering Disruptive Innovation
and Technology
The Elements of Language
Dr. Alain Nkoyock
Scholar and Practitioner
www.nkoyock.net and blog.nkoyock.net
Founder and President
Think Tank CABAC (www.icabac.org)
Thursday, March 02, 2017, 17.30 hrs
BIG Hörsaal, University of Vienna, Universitätsring 1, 1010 Vienna

2. Innovation/Technology
2
 Disruptive
 Sustaining

3. Sustaining Technology/Innovation
Technology/innovation employed to improve organizational
product or service to better meet their customers’ needs.
Sustaining innovations can be:
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• evolutionary
• revolutionary
• incremental and gradual
• discontinuous and dramatic
The distinction is not about the innovation itself but rather
what it is used to do.

4. Disruptive Technology/Innovation
technology/innovation employed to appeal to or even
create a new market.
Disruptive technologies and innovations
are often characterized (at least at first) by:
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• inferior performance
• lack of appeal to established customer base
• lower profit margins
• convenience
• appeal to a select group of potential customers
• lower cost
-
+

5. Scope: Commercial Vs
Governmental Organizations
5
 Open/Commercial organizations:
 Clayton Christensen (Harvard Business School/US)
 Innovator’s Dilemma (sustaining Vs Disruptive)
 Drucker (Change leadership and agility)
 Bureaucratic organizations
 360 deg Innovation/Technology - Nkoyock & Spiker: Strategic
Alignment

6. Size: Small and Big Commercial
Companies
6
 Open/Commercial organizations:
 Small: cope well with disruptive technologies
 Big: ONLY cope well with disruptive technologies
 Takeover Bid (big companies buying small ones based on their
mature innovations)

7. Gadgets Society Vs Critical Problem
Solving?
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 Health (Cancer, malaria, etc.)
 Corruption and Rule of Law
 Democracy and good governance - Digital Transformation
 Inclusiveness (social aspect of connectivity)
 Control and Governance (Internet, social media, security, privacy, etc.)
 360 degree Innovation/Technology for Bureaucratic Organizations
 Principle: innovation/technology - processes – laws
 Evidence based approach
 Disruptive = paradigm shift

8. 360 degree Innovation/Technology for
Bureaucratic Organizations
8
 Principle
 Innovation/technology - processes – laws
 Evidence based approach
 Disruptive = paradigm shift
 Approaches
 Strategic Alignment
 Agility
 Architectures
 Dr. A. Nkoyock & Dr. B. Spiker (School of Advanced Studies - University of
Phoenix/US)
 Case Studies: Electoral systems (democracy), Law Enforcement (Rule of
law), Corruption, etc.

9. Mastering
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 Organizational Theories (open/bureaucraric, etc.) & Knowledge
 Change Leadership/Innovator
 Agility
 Strategic Alignment
 Intrapreneurship

10. Topical Areas
10
 Social media
 Cloud computing
 Cryptocurrencies/BitCoin vs. ALM/CFT stages (placement, layering,
integration)
 digital currency, keys, crypto Vs hash algos
 Blockchain (…full history of virtual banking transactions)
 Big data analytics
 Artificial intelligence
 Cybercrime/Open data