Presentation I gave to GOVIS, 2012 in Weelington New Zealand on how Minimum Viable Product can help Government innovate like a Lean Start Up. It's all in the Business Model !

1. Can
MVP
help
Government
innovate
like
a
Startup?
By
Ant
Boobier
©
Equinox
Limited

2. Currently
Government
InsCtuCons
need
to
deliver
a
Product
or
Service
under
condiCons
of
budgetary
uncertainty
©
Equinox
Limited

3. Currently
Government
InsCtuCons
need
to
deliver
a
Product
or
Service
under
condiCons
of
budgetary
uncertainty
©
Equinox
Limited

4. “
A
Startup
is
a
Human
InsCtuCon
designed
to
deliver
a
Product
or
Service
under
condiCons
of
extreme
uncertainty
”
-­‐
Eric
Ries
©
Equinox
Limited

5. “Breakthrough
innovaCons
come
when
the
tension
is
greatest
and
the
resources
are
most
limited”
-­‐
Dr
Clayton
M
Christensen
©
Equinox
Limited

6. Startup
=
Experiment
Test
your
assumpCons
and
get
early
feedback
from
your
customers…
©
Equinox
Limited

7. Startup
=
Experiment
Test
your
assumpCons
and
get
early
feedback
from
your
customers…
©
Equinox
Limited

8. Lean
Startup
is
a
synthesis
of
1. Customer
Development
2. Agile
SoSware
Development
3. Lean
Principles
and
PracCces
©
Equinox
Limited

9. Customer
Development
working
out
what
to
build
through
conCnuous
customer
feedback
1. test
the
assumpCons
about
the
customer
problem
2. test
if
the
product
concept
and
minimum
feature
set
solve
that
problem
©
Equinox
Limited

10. Agile
SoSware
Development
• An
empowered
customer
champion
• Early
delivery
of
business
value
• Breaking
big
problems
into
smaller
ones
• Building
SoSware
IteraCvely
and
incrementally
• Risk
miCgaCon:
address
issues
and
dependencies
early
• ConCnuous
process
improvement
and
good
pracCce
©
Equinox
Limited

11. Lean
©
Equinox
Limited

12. Value
can
only
be
defined
by
the
ulCmate
customer
Value
is
not
in
the
crea/on
of
stuff,
but
validated
learning
and
confirma/on
that
we
have
built
the
right
stuff
Eric
Ries
*I
was
going
to
include
a
picture
on
this
slide,
but
it
didn’t
add
any
value
©
Equinox
Limited

13. Waste
“ There
is
surely
nothing
quite
so
useless
as
doing
with
great
efficiency
what
should
not
be
done
at
all”
-­‐
Peter
Drucker
The
ul:mate
waste
is
building
something
that
no-­‐one
wants
©
Equinox
Limited

14. How
do
we
stop
that
Waste?
Build
a
Minimum
Viable
Product
Measure
the
Response
Learn
Use
smaller
iteraCons
for
tesCng
a
vision
©
Equinox
Limited

15. Source:
Eric
Ries
–
Lean
Start
Up
©
Equinox
Limited

16. What
is
a
Minimum
Viable
Product?
• the
most
basic
design
that
helps
us
validate
our
assumpCons
• allows
a
team
to
collect
the
maximum
amount
of
validated
learning
about
our
customers
with
the
least
effort
Simply
Simplify
©
Equinox
Limited

17. MVP
for
Government
• Release
in
small
increments
to
the
customer,
instead
of
saving
up
a
big-­‐bang
release
Cll
the
end
• Each
increment
should
independently
add
value
to
the
customer
and
provide
learning
to
the
team
©
Equinox
Limited

18. MVP
for
US
Department
of
Health
and
Human
Services
Mandate
–
to
build
a
health
reform
consumer
service
in
just
3
months
• Healthcare.gov
launched
successfully
on
Cme,
1st
July
2010
• Used
MVP
Approach
• Team
of
just
5
people
• Since
launch
5.7
million
viewers
have
visited
the
Portal
Todd
Park,
CTO
©
Equinox
Limited
www.startuplessonslearned.com/2012/05/lean-­‐government.html

19. Government
MVP
Slicing
up
a
large
problem
to
deliver
incrementally
• Geographic
locaCon
• Type
of
service
• Type
of
user
source
Henrik
Kniberg
©
Equinox
Limited

20. Take
Time
to
Measure
and
Learn
Use
your
MVP
to
Test
your
Product
or
Service
assumpCons…
….
because
aSer
all
they
are,
untested
assumpCons
©
Equinox
Limited

21. Take
Time
to
Measure
and
Learn
Use
your
MVP
to
Test
your
Product
or
Service
assumpCons…
….
because
aSer
all
they
are,
untested
assumpCons
©
Equinox
Limited

22. How
can
we
learn
more
quickly
what
works,
and
discard
what
doesn't?
©
Equinox
Limited

23. Decisions
based
on
metrics
from
these
experiments
is
what
propels
the
Lean
Startup
forward
persevere
pivot
per·∙se·∙vere
piv·∙ot
verb
ˌpər-­‐sə-­‐ˈvir
noun
ˈpi-­‐vət
Scale
and
grow
change
in
your
Product
or
strategy
service
with
without
a
maximum
change
in
acceleraCon
vision
©
Equinox
Limited

24. “Through
this
process
of
steering,
we
can
learn
when
and
if
it’s
/me
to
make
a
sharp
turn
called
a
pivot
or
whether
we
should
persevere
along
our
current
path.”
-­‐
Eric
Ries
seve re
Per
P ivot
©
Equinox
Limited

25. Governance,
the
Steering
CommiIee
• Governance
is
not
adherence
to
a
flawed
plan
• Validate
assumpCons
of
the
business
model
• Decisions
based
on
measurable
results
©
Equinox
Limited

26. Steer
away
from
the
staCc
business
case
• You
don’t
know
if
you’re
wrong
unCl
final
compleCon
• Don’t
bury
important
assumpCons
• A
large
business
case
largely
built
on
untested
assumpCons
©
Equinox
Limited
is
a
form
of
waste

27. Driving
the
Dynamic
Business
Model
 Focus
on
the
Tangibles
 Updated
with
validaCon
which
can
be
measured
by
and
feedback
from
the
MVP
MVP
 Living
Document
 Pivot
or
Persevere
Business
Case
should
become
a
Business
Model
©
Equinox
Limited

28. Business
Model
Canvas
(
©
Equinox
Limited
Alex
Osterwalder
)
source
www.ashmaurya.com

29. QuesCon
moves
from
can
the
Product
be
built
to
should
it
be
built
You
know
you
have
achieved
product/market
fit
when
you
have
validated
the
assumpCons
and
criteria
for
success
defined
in
your
business
model.
©
Equinox
Limited

30. “Most
aoempts
to
solve
the
problems
with
government
IT
have
treated
the
symptoms
rather
than
resolved
the
underlying
system-­‐wide
problems.
This
has
simply
led
to
doing
the
wrong
things
‘beoer’.
“
-­‐
System
Error
Fixing
the
Flaws
in
Government
IT
Report,
March
2011
©
Equinox
Limited

31. Summary
to
Startup
• Tight
budgets
mean
Government
need
to
maximise
value
and
minimise
waste
• MVP
allows
us
to
validate
our
assumpCons
early,
with
minimum
investment
• Business
Model
means
we
persevere
and
accelerate
or
pivot
to
a
new
path
that
supports
our
vision
©
Equinox
Limited

32. Further
Reading
and
References
hop://thestartuptoolkit.com
hop://LeanCanvas.com
hop://www.businessmodelgeneraCon.com
AddiConal
photos
from:
hop://www.freepik.com
hop://commons.wikimedia.org
©
Equinox
Limited

33. @antboobier
anthony@nomad8.com
©
Equinox
Limited
www.nomad8.com