The document discusses three levels of leadership that were important for Atos's successful social collaboration transformation: leadership from the top to establish strategy and set an example, leadership from grassroots employees to normalize and personalize the change, and leadership from middle management to implement social project management, helpdesk, and ideation tools. The transformation benefited Atos's customers and allowed various teams within the company to improve processes like asking SAP experts questions, incident management, and monthly finance reviews.

1. The Atos social collaboration story
Robert Shaw – CEO blueKiwi software
Zero email TM

2. Zero email TM – The Atos Social Collaborations Story
Leading social change at Atos:
1. Leadership from the top
2. Leadership from the grass roots
3. Leadership from the middle

3. 1. LEADERSHIP FROM THE TOP

4. Leadership from the top – Setting the strategy

5. Leading from the top – Establish a case for change

6. Leading from the top – Getting started

7. Leading from the top – Address your processes

8. Leading from the top – Choose your solution

9. Leading from the top – Transformation or change

10. Leading from the top – Measuring success

11. Leadership from the top – Leading by example

12. Leadership from the top – Leading by example

13. Leadership from the top – Rewarding the success

14. 2. LEADERSHIP FROM THE GRASS ROOTS

15. Grass roots leadership – Self actualisation

16. Grass roots leadership – Normalising the change

17. Grass roots leadership – Personalising change

18. Grass roots leadership – Empathising with the pain

19. Grass roots leadership – Making it easy

20. 3. LEADERSHIP FROM THE MIDDLE

21. Leadership from the middle – social project management

22. Leadership from the middle – social helpdesk

23. Leadership from the middle – social ideation

24. At enormous scale

25. Benefitting our customers
Atos case studies from the Zero email Program:
Ask SAP experts
GxM Keeps it simple
Incident Management
Finance Monthly Reviews
blueKiwi client testimonies:
Packaging
Luxury Goods
Automotive Manufacturing