How our Team Collaborates with Atlassian Tools - Xpand IT & Atlassian JAM Sessions 2017
•
0 likes•338 views
By João Mendonça - Solutions Sales Specialist @Xpand IT & Sofia Neto Canário - JIRA Project Manager @Xpand IT
Recommended
Recommended
More Related Content
What's hot
What's hot (20)
Similar to How our Team Collaborates with Atlassian Tools - Xpand IT & Atlassian JAM Sessions 2017
Similar to How our Team Collaborates with Atlassian Tools - Xpand IT & Atlassian JAM Sessions 2017 (20)
More from Xpand IT
More from Xpand IT (20)
Recently uploaded
Recently uploaded (20)
How our Team Collaborates with Atlassian Tools - Xpand IT & Atlassian JAM Sessions 2017
- 2. João Mendonça & Sofia Neto Canário How our Team Collaborates with Atlassian Tools
- 3. Our software helps unleash the potential in every
- 5. SOFTWARE SUPPORT Success with software teams leads the way for all teams HR LEGAL FINANCE IT MARKETING
- 6. What Atlassian does for teams? COMMON PEOPLE TEAMS COMMENTS MENTIONS SHARES NOTIFICATIONS Tasks & projects Pages & files Messages, & calls Requests & SLAs Code & reviews UNIQUE
- 7. The #1Agile development solution for tracking, managing & reporting on software projects
- 8. Product managers: Planning projects, sprints, and timelines for the next big release Dev managers: Managing scope, timelines, and resources for an on-time release Developers: Tracking issues, bugs, and any work item related to the project at hand Use Cases
- 9. The simplest place to create, organize and discuss work with your team 3
- 10. Product requirements and documentation for software teams Project documents and file collaboration for business teams Use cases Technical projects and knowledge base for IT teams
- 11. Use cases Connect employees with experts to tap into tribal knowledge throughout the company Streamline meeting preparation, note taking and follow-up on action items Share and collaborate pages and files
- 12. A Service Desk your employees and IT team willlove to use COLUMN TITLE
- 13. Use cases Agents Agents get the tools they need for fast responsive service including an intuitive interface, dynamic queues, visual SLAs, and knowledge Employees Employees get an easy way to ask for help and self- serve for any issue Managers Managers get real-time reports to track the team’s progress and stay on top of critical issues
- 14. Real-time team messaging, video and audio communications
- 15. Know who’s available to chat at all times Get system notifications fed into HipChat to keep your team up to date Chat with your team from everywhere Use cases
- 16. How professional teams do Git
- 17. Code reviews and quality Code collaboration and hosting for development teams. Use cases
- 18. Quickly find, try and buy 2,000 add-ons for Atlassian products
- 19. 2444 add-ons
- 20. How do our TEAM collaborates?
- 21. #1 Atlassian Stack for Software Development Lifecycle
- 22. # For each Customer one Space
- 23. # For each project a set of Pages
- 24. # For each Sprint a Sprint Plan
- 25. # For each Project a Project in JIRA
- 26. # For each customer requirement a User Story
- 27. # For User Story a branch
- 28. # For each team a Board
- 29. # For each Sprint Review a complete report
- 30. # For each project a hipchat room
- 31. # For each Customer a Portal
- 32. #1 Atlassian Stack for Quality Management
- 33. # A space for XPAGILE Methodology Documentation
- 34. # For each process a Page
- 35. # For each training a record
- 36. # For each Action an issue
- 37. # A portal to collect team suggestions
Editor's Notes
- Nós somos uma equipa, uma grande equipa. E precisavamos de soluções que nos pudessem ajudar como equipa, tendo em conta a nossa necessidade de colaboração em real-time, o nosso ADN Agile. Anteriormente o Paulo já vos falou do que somos e do fazemos, eu irei falar do que somos enquanto enquanto equipa.
- Main point: Our products (again) Now we take a closer look what our products do.
- -Old JIRA + JIRA Agile
- Main point: Different stakeholder work on the same platform to manage software projects Product manager get an overview when a specific version will be ready and what needs to be done. Dev managers get insights what developers are working on and manage the scope of a projects. Developers can see what other team members are currently working on and track the work in progress.
- Main point: One place for documents Confluence gives your team one place for your documents. No worrying about different versions, they are all in Confluence: product requirements, project documentation, knowledge base article, and much more
- Main point: Collaborative platform Confluence helps people to share knowledge and work together. Ask a question to the whole organisation to get the best answer; write meetings notes and track follow up items, share pages, collaborate on files and much more.
- Must have tool para as equipas de suporte -Gestão de Tickets -Utilizadores: Clientes e Agentes
- Main point: JIRA Service Desk helps everyone to make service easy & fast Agents get an intuitive interface to respond fast to service requests Employees get an easy way to ask for help Managers get reports to track the team’s progress
- Main point: Communicate (all the things) HipChat helps your team to communicate fast. Share files, make video calls and add people to discussions. HipChat displays notifications from other systems to update the whole team. You can always see who’s available for a chat.
- Main point: Bitbucket is used to work together on a common code base Software developers use Bitbucket to create individual work branches, to discuss code changes and merge changes of those different branches together into the common code base.
- Todos os nossos clientes tem um espaço no confluence, onde guardamos toda a documentação dos diferentes projectos que vamos fazendo. O exemplo é Jonh Doe
- Todos os nossos clientes tem um espaço no confluence, onde guardamos toda a documentação dos diferentes projectos que vamos fazendo. O exemplo é Jonh Doe
- A cada sprint documentamos o plano no confluence, e devido à fantástica integração que existe entre o JIRA e Confluence, podemos visualizar na nossa página de confluence todos os detalhes dos issues criados no jira, como por exemplo o estado actual
- Todos os nossos clientes tem um espaço no confluence, onde guardamos toda a documentação dos diferentes projectos que vamos fazendo. O exemplo é Jonh Doe
- Aqui dizer que depois dividimos os requisitos do cliente em tecnhincal tasks que são sub-tasks no Jira e que definimos os testes usando o xray. No exemplo, conseguimos ver que para esta user story ainda não foi definido nenhum teste.
- Com a integração com bitbucket, para cada user story criamos um branch e identificamos qual o JIRA issue associado e assim mantemos traceability entre o requisito e o código – um dos requisitos de CMMI.
- Depois as equipas terão os seus prórpios boards que podem ser partilhados entre todos no projecto, ou poderão ser particulares.
- Ao longo da sprint e no final de cada sprint, em particular, olhamos para os reports Sprint Burndow, Velocity Report e outros para analisar a nossa performance e perceber o que foi acontecendo ao longo da sprint.
- Salientar aqui que estas salas de conversação temáticas nos permitem dminuir bastante o envio de e-mail. Podemos ainda receber notificaçoes nestas salas, por exemplo de que um issue foi terminado.
- Apos o fecho do projecto e iniciado o periodo de manutenção cada cliente terá acesso a um portal onde pode registar os seus pedidos.
- A documentação de suporte a nossa metodologia encontra-se no confluence, no espaço XPAGILE.
- No confluence descrevemos os processos, incluindo diagramas que conseguimos desenhar usando o add-on Gliffy.
- Utilizamos o confluence para registar os participantes das formação, partilhar o plano, o calendário de formações
- Sempre que são realizadas auditorias, registamos as nao conformidades e oportunidade de melhoria no jira e fazemos toda a gestão das mesmas. Registamos em comentario as acções que foram tomadas, estabelecemos as datas de quando deverão ser finalizadas.
- E porque somos uma equipa, comentamos, reconhecemos, mencionamos e partilhamos entre nós em todas as soluçoes Atlassian, porque todas elas oferecem poderesas funcionalidades de colaboração