This document discusses challenges with last-mile logistics in cities and strategies for making operations more sustainable. Key points: - Last-mile logistics accounts for a large portion of emissions and congestion in cities. Amsterdam data shows 20% of vehicles are for deliveries, but 5% of trucks handle 65% of shipments. - The goal is to electrify urban logistics by 2025 through smarter planning and operations. This means utilizing smart vehicles, dynamic routing, optimized charging, and purchasing renewable energy. - Strategies include consolidation hubs, utilizing waterways for transport, electric vehicles, automation, and focus on sectors like construction. Open data, privileges for green vehicles, and collaborative planning