Riyaad Minty is the Head of Social Media at Al Jazeera Media Network. He discusses how traditional media organizations can take social media to the next level by becoming content producers across online, TV, radio and print platforms. Minty also talks about using crowd-sourcing to make sense of large amounts of information and noise by adding context for accurate reporting. He advocates for strategies like live-streaming, live blogs, driving traffic from social media platforms, and engaging audiences through "micro reporting" to build trust.