Vigilare Biopharma a team of highly trained and qualified healthcare professionals who are available 24/7 to answer questions about a wide range of medical topics.

1. MICC
SERVICES
MEDICAL INFORMATION CALL CENTER
IMPORTANT

2. ANSWERING QUESTIONS
ABOUT MEDICATIONS
THIS INCLUDES PROVIDING
INFORMATION ABOUT SIDE
EFFECTS, DOSAGE,
INTERACTIONS, AND HOW
TO TAKE THE MEDICATION
PROPERLY.
1

3. PROVIDING
INFORMATION ABOUT
MEDICAL CONDITIONS:
THIS CAN INCLUDE
INFORMATION ABOUT
SYMPTOMS, CAUSES,
TREATMENT OPTIONS, AND
PREVENTION.
2

4. IF A CALLER HAS A MEDICAL
CONCERN, THE CALL CENTER
REPRESENTATIVE CAN HELP
THEM FIND A DOCTOR OR
OTHER HEALTHCARE PROVIDER
WHO CAN PROVIDE THE CARE
THEY NEED.
REFERRING PATIENTS TO
APPROPRIATE HEALTHCARE
PROVIDERS:
3

5. CALL CENTERS CAN PLAY A
VITAL ROLE IN
PHARMACOVIGILANCE BY
COLLECTING AND REPORTING
INFORMATION ABOUT
ADVERSE EVENTS ASSOCIATED
WITH MEDICATIONS.
REPORTING ADVERSE
EVENTS:
4

6. VIGILARE BIOPHARMA CALL
CENTERS ALSO OFFER
EDUCATIONAL RESOURCES ON
A VARIETY OF HEALTH TOPICS.
THIS CAN INCLUDE
BROCHURES, FACT SHEETS,
AND ONLINE RESOURCES.
PROVIDING EDUCATIONAL
RESOURCES:
5

7. VIGILARE BIOPHARMA SPECIALIZES IN
PROVIDING ACCURATE AND UP-TO-
DATE MEDICAL INFORMATION TO
PATIENTS, HEALTHCARE
PROFESSIONALS, AND OTHER
STAKEHOLDERS. THEY TYPICALLY
HAVE A TEAM OF HIGHLY TRAINED AND
QUALIFIED HEALTHCARE
PROFESSIONALS WHO ARE AVAILABLE
24/7 TO ANSWER QUESTIONS ABOUT A
WIDE RANGE OF MEDICAL TOPICS.
MICC

8. Let's move
your company
to success
together.
MICC
MEDICAL INFORMATION CALL CENTER
Biopharma