The Disqus Engage App allow companies to power their Knowledgebase with Disqus Engage. It makes easier for publishers to manage and readers love using it. When you add Disqus Engage App to your helpdesk, whenever one of your Knowledgebase Articles is first viewed, a discussion is created for that article.

1. Disqus Engage App

2. What is a Disqus Engage App?
The Disqus Engage App allow companies to power their
Knowledgebase with Disqus Engage. It makes easier for
publishers to manage and readers love using it.
When you add Disqus Engage App to your helpdesk,
whenever one of your Knowledgebase Articles is first viewed,
a discussion is created for that article.

3. Benefit of Disqus Engage App:
Once a discussion has been created, it enables the Disqus
Audience to take part in these discussions which in turn
grows your community. You can moderate and manage your
community from your Disqus Admin Panel thereafter.

4. Installation & Configuration of Disqus Engage App:
● Login to your UVdesk Support Panel.
● On the Dashboard, you will see "APP CENTRE" menu
and under it, you will find "Disqus Engage".
● You will see four tabs- Overview, Screenshots,
Documentation & Configure (after app installation).
● In the "Overview" section, you will see Install button.
● Click on that button and Disqus Engage App will get
installed.
● Alternately, for uninstalling the app, go to Disqus Engage
"Overview" section then click on Uninstall button.

5. ● Now go to the "Configure" tab and click on "Configure
Disqus Engage" to add Disqus Engage Channel in the
UVdesk.

6. ● Now follow the configuration steps for receiving details
like Disqus Website short name, Disqus Application
Secret Key & Disqus Application Public Key.
● After the successful configuration, you will Disqus website
short name being populated in the field.

7. ● Now, on your knowledgebase articles, you will see Disqus
Commenting box below the articles and you can see the
comments from other Disqus Members made on your
article.

8. That’s all about the "Disqus Engage App" feature of
UVdesk. In the case of any doubt, please mail us at
support@uvdesk.com

9. Thank You!