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Truphone benefits
-	Great service
Airinmar and Truphone are both constantly
improving their levels of service. With Truphone,
Airinmar can rely on 24/7 global support. This means
that, no matter where they are or when they have a
problem, Truphone can help. Airinmar staff always
have a direct line to a dedicated Service Delivery
Manager and Dedicated Account Manager.
-	A local presence
DavidClarke,AirinmarMISManager,explainsthe
benefitsofhavingUK,USandNetherlandsnumbers
onasingleSIM:“Wecanactuallysaytoourcustomers
‘Lookwecanevensaveyoumoneywhenyoucontact
us!’Iftheyringoneofourstaffoutofhours,orwhen
theyaretravelling,itisstillalocalcall.”
-	Cost savings
Truphone’s shared global bundles have halved
Airinmar’s monthly bills and, because Airinmar staff
now benefit from global coverage, they no longer
need multiple devices or SIMs. As Airinmar’s
international operations continue to grow, Truphone
ensures that increased communication costs remain
predictable and affordable.
Want to know more? Get in touch.
020 3006 4300 | business.uk@truphone.com | truphone.com/business
“Truphone is a global
communication system which
is truly unified and it is saving
us over and above what any
other company could.”
David Clarke,
Management Information Services Manager.
www.airinmar.com
Airinmar is a repair specialist catering to the international
aerospace industry. To effectively compete in a market that
operates 24/7, Airinmar’s staff must remain available at all
times. Truphone’s unique mobile network, which provides
multiple international numbers on a single SIM, is helping
Airinmar keep in contact with customers all over the world.
Airinmar business challenge
Like many globalcompanies,Airinmar struggled to keep mobile communication
costs down.Their sales team frequently travelled abroad and were generating
huge data bills as a result.
Airinmar also suffered coverage issues. CEO, Tom Wilson found that: “We would
land in Singapore and have to search for a network, connect with the local
provider…sometimes we would only be able to text or use the Internet.” So,
Airinmar began looking for a mobile provider that could support its global nature.
The Truphone solution
Thanks toTruphone’s global mobile network, which spans over 200 countries,
Airinmar can now rely on global coverage and a consistent user experience
when roaming. As well as increasing connectivity and availability, Truphone
also halved Airinmar’s overall mobile spend without disrupting how staff use
their phones.
Airinmar
Truphone’s unique mobile network helps Airinmar communicate globally, 24/7
© 2014 Truphone Ltd. All Rights Reserved. Version 1.0 (2014). 90421504
Aerospace

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Truphone for Engineering - Airinmar Case Study

  • 1. Truphone benefits - Great service Airinmar and Truphone are both constantly improving their levels of service. With Truphone, Airinmar can rely on 24/7 global support. This means that, no matter where they are or when they have a problem, Truphone can help. Airinmar staff always have a direct line to a dedicated Service Delivery Manager and Dedicated Account Manager. - A local presence DavidClarke,AirinmarMISManager,explainsthe benefitsofhavingUK,USandNetherlandsnumbers onasingleSIM:“Wecanactuallysaytoourcustomers ‘Lookwecanevensaveyoumoneywhenyoucontact us!’Iftheyringoneofourstaffoutofhours,orwhen theyaretravelling,itisstillalocalcall.” - Cost savings Truphone’s shared global bundles have halved Airinmar’s monthly bills and, because Airinmar staff now benefit from global coverage, they no longer need multiple devices or SIMs. As Airinmar’s international operations continue to grow, Truphone ensures that increased communication costs remain predictable and affordable. Want to know more? Get in touch. 020 3006 4300 | business.uk@truphone.com | truphone.com/business “Truphone is a global communication system which is truly unified and it is saving us over and above what any other company could.” David Clarke, Management Information Services Manager. www.airinmar.com Airinmar is a repair specialist catering to the international aerospace industry. To effectively compete in a market that operates 24/7, Airinmar’s staff must remain available at all times. Truphone’s unique mobile network, which provides multiple international numbers on a single SIM, is helping Airinmar keep in contact with customers all over the world. Airinmar business challenge Like many globalcompanies,Airinmar struggled to keep mobile communication costs down.Their sales team frequently travelled abroad and were generating huge data bills as a result. Airinmar also suffered coverage issues. CEO, Tom Wilson found that: “We would land in Singapore and have to search for a network, connect with the local provider…sometimes we would only be able to text or use the Internet.” So, Airinmar began looking for a mobile provider that could support its global nature. The Truphone solution Thanks toTruphone’s global mobile network, which spans over 200 countries, Airinmar can now rely on global coverage and a consistent user experience when roaming. As well as increasing connectivity and availability, Truphone also halved Airinmar’s overall mobile spend without disrupting how staff use their phones. Airinmar Truphone’s unique mobile network helps Airinmar communicate globally, 24/7 © 2014 Truphone Ltd. All Rights Reserved. Version 1.0 (2014). 90421504 Aerospace