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Practical Risk
Management for
Aged Care
Providers
Our Presenters
Ada Cheng
CEO, ANHF
Oliver Poss
Principal Consultant, RISIKO
2
One Contact
• Methodology;
• Analysis and Specification of ANHF’s processes;
• Software Implementation; and
• Staff Training
3
One System
Folio – One Software System
• Hazard Notifications
• Incident Reports
Safety Risk Management
4
Reporting through the website directly into
Folio
5
Analyse Hazards, Incidents and Complaints for
Risks
6
Make your Clinical System and Folio Work
Together
Clinical System
Incidents Residential Care Analysis and Risk
Management
7
Governance
Board
DoNs, Seniors Wellness Centre Manager and Home Care Team Leader
General Managers
CEO
Board
Governance
8
Identify the Risks That Matter
Identify Risks That Matter
- Risk Identification Guide in Folio
9
Staff Training- Face to Face & On-Demand
10
What’s Next? – Business Continuity
Management
Business Continuity
Management
11
Actions- Efficiency and Peace of Mind
Actions including:
• Preventative
Maintenance
• Audits
• Etc.
12
Contact
Tarun Philip or Alice Nguyen
(02) 8283 2190
Email: info@kwelasolutions.com
www.usefolio.com
Oliver Poss
Mobile: +61 424 232 975
Email: oliver.poss@risiko.com.au
www.risiko.com.au

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Practical Risk Management for Aged Care Providers

Editor's Notes

  1. Ada Cheng is a qualified Social Worker and holds a Master degree in Community Management. Ada has over 20 years of experience in Aged Care Management and has a proven track record in service planning and development, managing Australian Federal and State-funded community and residential aged care service contracts. Under Ada’s leadership, the ANHF Aged Services portfolio along with its revenue have tripled over the past several years, attributed to Ada’s vision and innovative mindset which have resulted in cutting edge outcomes for culturally competent aged services in Sydney. Oliver Poss is an experienced risk management and internal audit professional, with more than two decades of experience, including roles with Lendlease, Ford Credit, Protiviti and government agencies. As Head of Risk at Lendlease Services, Oliver successfully developed and implemented a risk management framework, across a complex multinational organisation with seven business units and 3,500 employees. Oliver has been a member of the Institute of Internal Auditors, Australia since 2004.