The document describes situational leadership theory and its key concepts. Situational leadership involves assessing the competence and commitment levels of followers and adapting leadership style accordingly. There are four core styles described - telling, coaching, participating, and delegating. Leaders provide either high or low levels of direction and support depending on where followers fall in their development. The goal is to help move followers to higher levels of ability and motivation over time by applying the right leadership approach for the situation.
2. Situational Leadership Diagram with Peak Performer
2
Peak
Performer
Reluctant
Contributor
Enthusiastic
Beginner
Disillusioned
Learner
• High Competence
• High Commitment
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• Low Competence
• High Commitment
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• Moderate to High
Competence
• Variable Commitment
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• Low to Some
Competence
• Low Commitment
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3. Situational Leadership Framework with Joining Coaching and Telling
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S3
S2
S4
S1
Joining
Listen, Encourage, Facilitate
For people with
High competence
Variable commitment
Coaching
Explain, Sell, Consult
For people with
Some competence
Some commitment
Delegating
Give freedom to decide
For people with
High competence
High commitment
Telling
Organize, Tell what and How,
Monitor closely
For people with
Low competence
High commitment
4. 4
Situational Leadership
Icon with 3 Men
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5. 5
Situational Leadership
Icon with Star
01
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6. Situational Leadership Matrix with Four Situations
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(LOW) (HIGH)
Task Behavior
(Directive)
Relationship
Behavior
(Supportive)
(HIGH)
Low Task High
Relationship
Low Task Low
Relationship
High Task Low
Relationship
High Task High
Relationship
S3 S2
S1
S4
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7. Situational Leadership Model with Directive Behavior
7
supportive
Behaviour
HIGH
S2-Coaching
Highly directive behaviour with
high levels of support
Highly supportive behaviour with
low levels of support
S3-Supporting
Low supportive behaviour and low
directive emphasis, too
S4-Delegating S1-Directing
Highly directive behaviour,
with little supportive emphasis
HIGH
LOW
Directive Behaviour
Development/skill level of followers
D1 D2 D3 D4
HIGH
LOW
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8. Situational Leadership Model with Supportive Behavior
8
Leadership Styles
Developed Developing
Development Level of the
Individual
High
Supportive
Behavior
S3 S2
S4 S1
Low Directive
and High
Supportive
Behavior
High Directive
and Low
Supportive
Behavior
Low Directive
and Low
Supportive
Behavior
High Directive
and High
Supportive
Behavior
High
Low Directive Behavior
Hight Commitment
Hight Competence Moderate to
High Competence
Variable Commitment
Low to Some
Competence
Low Commitment Hight Commitment
Low Competence
D2 D1
D4 D3
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9. Situational Leadership with Low and High Competence
9
Development Level of the
Individual
Developed Developing
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High
Competence
High
Commitment
D4
Mod-High
Competence
Variable
Commitment
D3
Low-Some
Competence
Low
Commitment
D2
Low
Competence
D1
High
Commitment
10. Situational Leadership with Selling and Participating
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Hig
h
Relationship
Behavior
DELEGATING
TELLING
SELLING PARTICIPATING
Guiding
Directing
Low Readiness
High Task
Low Relationship
Moderate Readiness
High Task
High Relationship
Explaining
Persuading
Observing
Monitoring
High Readiness
High Task
Low Relationship
Moderate Readiness
Low Task
High Relationship
Encouraging
Problem
Solving
Task Behavior
High
Low
Low
Hig
h
Readiness of Followers
Moderate
R
1
R2 R3 R4
Unable and Unwilling
or Insecure
Unable but Willing
or Confident
Able but Unwilling
or Insecure
Able Willing
and Confident
11. Situational Relationship Chart with Arousal and Supervision
11
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Supervision
(Directing)
High Low
Arousal
(Supporting)
Low
High