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Procurement
Management
BASIS FOR
COMPARISON
SUPPLY CHAIN VALUE CHAIN
Meaning The integration of all the activities
involved in the procurement,
conversion and logistics of the
product is known as Supply Chain.
Value Chain is defined as
the series of activities, that
adds value to the product.
Originated
from
Operation Management Business Management
Concept Conveyance Value Addition
Sequence Product Request - Supply Chain -
Customer
Customer Request - Value
Chain - Product
Objective Customer Satisfaction Gain competitive advantage
Essence A tool of business transformation,
which minimizes costs and
maximizes customer satisfaction by
providing the right product at the
right time at the right place and the
right price.
Value Chain is a way of
getting a competitive
advantage, through which a
company can beat its
competitors along with
fulfilling customer
Suppliers Vendors
A supplier is a business or
person that makes goods
available to another business or
service. Suppliers are often
referred to as the first link in a
supply chain, existing strictly in
a B2B relationship.
A vendor is a business or
person who purchases products
from a company, then sells them
to someone else. They’re often
considered the last link in the
supply chain and can participate
in B2B or B2C relationships.
Vendors are typically in the
business of providing items that
can be inventoried, while suppliers
deal more in raw materials that will
be turned into something else.
In this comparison, vendor
relationships are usually focused
on price comparisons,
Supplier relationships are more
attuned with how the supplier
influences the quality of the
product.
Suppliers Vendors
Supplier sells goods to
businesses for the purpose of
resale. Conversely, Vendors sell
goods to the customers for
using purposes.
Conversely, Vendors sell goods
to the customers for using
purposes.
Supplier supplies a specific type
of goods to manufacturers in
bulk quantities.
A vendor, who keeps a wide
variety of goods and provides
the end user in small lots.
When the supplier supplies
goods directly to the final
consumer, he is called as a
vendor.
When the goods are sold by the
vendor to another party for the
purpose of resale, a vendor will
be called as a supplier.
Suppliers Vendors
Let’s say you’re a health-focused
restaurant that specializes in high-
quality, organic, made-from-scratch
meals. You’ve partnered with several
local farms to supply you with
ingredients that you use in your
kitchen.
These farms would be considered
suppliers, as your company is directly
connected to the integrity of their
products. The supplier is considered
a partner in the business, helping to
enhance your company image while
providing a mutually beneficial
relationship.
You own a restaurant and serve
several types of soda. You order
your soda from a vendor instead
of a supplier because mixing,
canning or bottling, and storing
your own soda is too much of an
expense and hassle to justify
doing it all yourself.
You probably have a contract
with a particular vendor to
supply your restaurant with all its
soda.
Distributor & Dealer
O Distribution process refers to the process in which
company’s product or service are made available to
the customers, by various means like an actual
storefront, e-commerce website, multiple retailer or
telemarketer.
O n individual ora business concern, who is involvedin the activities of buying
goods for their account andthen selling it off from their stock is known as
Dealer. In simple words, a dealer is someone whodeals in the trading of a
particular product. Heoperates an account, on which hedoes commercial
trading for ownself, as a part ofregular business.
Basis for
Comparison
Distributor Dealer
Meaning A person or business
organization who is
involved in supplying
goods to dealers and
other businesses is
known as Distributor.
A person or a business
organization who is
engaged in buying and
selling of a particular
kind of goods is known
Dealer.
Function Distributor purchase
products directly from the
company and distributes
it in the market to several
vendors.
Dealer purchases
products for their own
account and trades them
to the customer from his
own stock.
Who are they? Agent Principal
Creates links Manufacturer and Dealer Distributor and
Basis for
Comparison
Distributor Dealer
Deals in Products which fall
under a particular
category.
Variety of products
Competition Extreme Moderate
Serving area Large, distributors offer
their services in a
comparatively larger
area, in essence, their
area of operation is
extended to different
towns, cities, and states
Limited. The serving
area of dealers is
limited to a particular
region
Factors Affecting Procurement
Procurement
External
National
Economy
Taxations
World
markets
Currency
valuations
EXIM
policies
Time
Supply
variation
Lead time
Demand
variation
Money
Working
capital
Storage
capacity
Utilization
Technology
Forecasting
method used
Information
available
Communication
Procurement Purchasing
Activities related to acquiring goods and
services
Functions associated with buying goods
and services
Steps that happen before, during, and
after purchase
The straightforward process of
purchasing commodities
Used in a production
environment (internal process)
Used in a wholesale
environment (external process)
Puts more importance on an item’s value
than its cost
Tends to focus more on the item’s price
than its value
Refers to a set of tasks that spot and
fulfill needs
Refers to the specific task of committing
expenditure
Includes need recognition, sourcing, and
contract closure
Includes ordering, expediting, and
payment fulfillment
Follows a proactive approach to spot
and fulfill needs
Follows a reactive approach to satisfy
internal needs
Relational–focuses on creating long-
term vendor relationships
Transactional–focuses on transactions
than vendor relationships
Difference- Purchasing and Procurement
Viewpoint Purchasing Procurement
1 Goods, Services How Why
2 Viewpoint Transactional Strategic
3 Vendor Base Existing Finding New and Building them
4
Stakeholder
Relationship
Less More
5 Measuring Success Right goods at right time cheaply Cost savings, risk reduction
6 Key Skills Organizational, Attention to Detail
Negotiation, Research,
Relationship Building
7 Focus Price and Lowest cost per unit Value and Total Ownership Cost
8 Automation Lower Compensation Higher Compensation
Purchasing is Narrower but Procurement is Wider
Approach
Key Objectives
1. Value for Money (VFM)
The right combination of
A high quality service or product
&
Optimum cost
to achieve the desired outcome for the intended
service recipient
Key Objectives
2. Transparency and Accountability
All public sector bodies are responsible for getting
value for money in their purchasing as they are
spending tax payers money.
They must be able to demonstrate that it has been
spent efficiently, effectively and not wastefully.
Contract Management
Time table &
milestone
management
Receipt &
review of reports
and deliverables
Confirmation &
acceptance of
deliverables
Payment
preparation &
processing
Project/contract
changes &
variations
Monitoring &
evaluation
Project closure
& audit
Procurement Terms
O Arbitration – Third party dispute resolution
O Breach/Default – When a contract provision is
not met
O Force Majeure – Riots, wars, weather, or other
“Acts of God”
O Indemnification – Who is liable
O Liquidated Damages – Estimated damages for
specific types of defaults as defined in the
contract
O Material Breach – A violation of the contract of
sufficient magnitude that the contract cannot
be completed
Procurement Process
Tender Process
Example of a Tender
Procurement Process
Issue
Purchase
Order
(PO)
Commercial
Techni
cal
Quality
Evaluation
Below
$2,500
No
competition
$2,500 to
$30,000
RFQ
Above
$30,000
ITB/ RFP
Tendering
Below
$100,000
Award Recommendation
& Approval
Above
$100,000
CRC
Review
Approval
by SD
Director
Award
Sampl
e
THE PURCHASING CYCLE
BIDDING PROCESS / TENDER PROCESS
 Open, fair, and competitive procedures used in a
transparent manner in the procurement process.
 Solicitations based on clear and accurate descriptions of
what need to be acquired.
 Contracts awarded only to qualified and capable
suppliers / Contractors.
 No more than a commercially reasonable price shall be
paid
Bidding Process / Tender
Process
 General Procurement Notice (GPN)
 Required to alert prospective bidders to the procuring
entity. The notice usually includes information on the
estimated value and brief description of the
requirements.
 The GPN is issued usually in a minimum of 45 days
prior to first procurement action.
 Specific Procurement Notice (SPN)
 Required to alert prospective bidders to prequalify or
bid for specific contracts.
 Published in newspapers and/or websites
BIDDING PROCESS / TENDER PROCESS
SPECIFICATIONS
 Specification must define quality
 Quality is suitability for intended purpose.
 Specifications must be neutral / Generic (i.e. avoid use
of brand names). Where a standard exists, such shall
be used.
 Services specifications come in form of Terms of
Reference (TOR) i.e. define minimum performance
levels
 Works specifications come in form of scope of works,
bill of quantity and material specifications or standards.
BIDDING PROCESS / TENDER PROCESS
 OPENING OF TENDERS
 Tenders shall be deposited in a tender box.
 Tenders submitted within the stipulated period shall
be opened;
 Opened Publicly
 By an authorized officer,
 On a day other than a public holiday or day after a
public holiday
BIDDING PROCESS / TENDER PROCESS
 OPENING OF TENDERS / TENDERS
 Time for opening is immediately after submission deadline
 Late bids cannot be accepted; should be returned unopened
 The same opening procedure will apply for each bid;
 Any question relating to the process of evaluation may be
answered but only with reference to the bidding document
 No statements referring to evaluation are to be made in the
bid opening. For that reason, no bids are rejected at bid
opening
 Only the relevant points are to be read in a bid opening, using
a Bid Opening Checklist form.
THE ROLE OF AN AGENT
O Relationship that arises between 2 parties
O Principal – a person on whose behalf an agent acts
O Agent – a person appointed to act for another,
usually in contractual matters
O How it arises
O Expressly, by conduct, by necessity
O Three parties
O Principal, agent, third party
O Agent acts for principal in relationship with third party
THE ROLE OF AN AGENT
OAgent acts on behalf of another (the Principal)
OMay have authority to bind principal in
contract or simply responsibility to assist
principal to achieve some business objective
OGoverned by common law rules and, in some
cases, by statute
OMolded by both common law and law of equity
OTraditionally distinguished from employment
law
NATURE OF
RELATIONSHIP
O Agent is one who is employed to act on behalf of another
O Agent can bind principal
O If done within scope of agent’s authority
O General rules of contract apply to agency relationship
O Capacity of agent
OAgent can be minor and bind a principal if the
principal is an adult
AGENCY
CONTRACTUAL RELATIONSHIPS
EXAMPLE:
PRINCIPAL
THIRD
PARTY
AGENT
Authority to Enter into Contract
on Behalf of Principal
(Contract Usually Between
Principal and Agent)
Negotiation
of Contract
on Behalf of
Principal
(Within
Scope of
Authority)
RESULT
PRINCIPAL
THIRD
PARTY
AGENT
AGENCY
RIGHTS OF THIRD PARTIES
PRINCIPAL
DISCLOSED PRINCIPAL
UNDISCLOSED PRINCIPAL
AGENT THIRD PARTY
Right of Action
Authority Contract on Behalf
of Principal
PRINCIPAL AGENT THIRD PARTY
Right of Action Against Agent or Principal
Authority Contract on Behalf
of Undisclosed
Principal
Contract Award
 Contract award notification to the supplier/contractor
shall be in writing and shall be by the purchasing officer.
 Simple or low value/risk contracts can be by local
purchase order. However, complex and high value/risk
contracts must be written with relevant Conditions of
Contract.
 Advance payments are generally not permitted. Where
this is unavoidable, the supplier/contractor must submit
an advance payment guarantee of equivalent value from
a financial institution.
Supplier Evaluation Matrix
Initial Supplier Evaluation
Category Weight Subweight
Score
(1 - 5 scale)
Weighted
Score
Subtotal
Quality Systems 20
Process control systems 5 4 4.0
Total quality commitment 8 4 6.4
PPM defect performance 7 5 7.0 17.4
Management Capability 10
Management/labor relations 5 4 4.0
Management capability 5 4 4.0 8.0
Financial Condition 10
Debt structure 5 3 3.0
Turnover ratios 5 4 4.0 7.0
Cost Structure 15
Costs relative to industry 5 5 5.0
Understanding of costs 5 4 4.0
Cost control/reduction efforts 5 5 5.0 14.0
Delivery Performance 15
Performance to promise 5 3 3.0
Lead-time requirements 5 3 3.0
Responsiveness 5 3 3.0 9.0
Technical/Process Capability 15
Product innovation 5 4 4.0
Process innovation 5 5 5.0
research and development 5 5 5.0 14.0
Information Systems Capability 5
EDI capability 3 3 3.0
CAD/CAM 2 0 0.0 3.0
General 10
Support of minority suppliers 2 3 1.2
Environmental compliance 3 5 3.0
Supply base management 5 4 4.0 8.2
Total Score 80.6

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Chapter 3.ppt

  • 2. BASIS FOR COMPARISON SUPPLY CHAIN VALUE CHAIN Meaning The integration of all the activities involved in the procurement, conversion and logistics of the product is known as Supply Chain. Value Chain is defined as the series of activities, that adds value to the product. Originated from Operation Management Business Management Concept Conveyance Value Addition Sequence Product Request - Supply Chain - Customer Customer Request - Value Chain - Product Objective Customer Satisfaction Gain competitive advantage Essence A tool of business transformation, which minimizes costs and maximizes customer satisfaction by providing the right product at the right time at the right place and the right price. Value Chain is a way of getting a competitive advantage, through which a company can beat its competitors along with fulfilling customer
  • 3. Suppliers Vendors A supplier is a business or person that makes goods available to another business or service. Suppliers are often referred to as the first link in a supply chain, existing strictly in a B2B relationship. A vendor is a business or person who purchases products from a company, then sells them to someone else. They’re often considered the last link in the supply chain and can participate in B2B or B2C relationships. Vendors are typically in the business of providing items that can be inventoried, while suppliers deal more in raw materials that will be turned into something else. In this comparison, vendor relationships are usually focused on price comparisons, Supplier relationships are more attuned with how the supplier influences the quality of the product.
  • 4. Suppliers Vendors Supplier sells goods to businesses for the purpose of resale. Conversely, Vendors sell goods to the customers for using purposes. Conversely, Vendors sell goods to the customers for using purposes. Supplier supplies a specific type of goods to manufacturers in bulk quantities. A vendor, who keeps a wide variety of goods and provides the end user in small lots. When the supplier supplies goods directly to the final consumer, he is called as a vendor. When the goods are sold by the vendor to another party for the purpose of resale, a vendor will be called as a supplier.
  • 5. Suppliers Vendors Let’s say you’re a health-focused restaurant that specializes in high- quality, organic, made-from-scratch meals. You’ve partnered with several local farms to supply you with ingredients that you use in your kitchen. These farms would be considered suppliers, as your company is directly connected to the integrity of their products. The supplier is considered a partner in the business, helping to enhance your company image while providing a mutually beneficial relationship. You own a restaurant and serve several types of soda. You order your soda from a vendor instead of a supplier because mixing, canning or bottling, and storing your own soda is too much of an expense and hassle to justify doing it all yourself. You probably have a contract with a particular vendor to supply your restaurant with all its soda.
  • 6.
  • 7. Distributor & Dealer O Distribution process refers to the process in which company’s product or service are made available to the customers, by various means like an actual storefront, e-commerce website, multiple retailer or telemarketer. O n individual ora business concern, who is involvedin the activities of buying goods for their account andthen selling it off from their stock is known as Dealer. In simple words, a dealer is someone whodeals in the trading of a particular product. Heoperates an account, on which hedoes commercial trading for ownself, as a part ofregular business.
  • 8. Basis for Comparison Distributor Dealer Meaning A person or business organization who is involved in supplying goods to dealers and other businesses is known as Distributor. A person or a business organization who is engaged in buying and selling of a particular kind of goods is known Dealer. Function Distributor purchase products directly from the company and distributes it in the market to several vendors. Dealer purchases products for their own account and trades them to the customer from his own stock. Who are they? Agent Principal Creates links Manufacturer and Dealer Distributor and
  • 9. Basis for Comparison Distributor Dealer Deals in Products which fall under a particular category. Variety of products Competition Extreme Moderate Serving area Large, distributors offer their services in a comparatively larger area, in essence, their area of operation is extended to different towns, cities, and states Limited. The serving area of dealers is limited to a particular region
  • 10. Factors Affecting Procurement Procurement External National Economy Taxations World markets Currency valuations EXIM policies Time Supply variation Lead time Demand variation Money Working capital Storage capacity Utilization Technology Forecasting method used Information available Communication
  • 11. Procurement Purchasing Activities related to acquiring goods and services Functions associated with buying goods and services Steps that happen before, during, and after purchase The straightforward process of purchasing commodities Used in a production environment (internal process) Used in a wholesale environment (external process) Puts more importance on an item’s value than its cost Tends to focus more on the item’s price than its value Refers to a set of tasks that spot and fulfill needs Refers to the specific task of committing expenditure Includes need recognition, sourcing, and contract closure Includes ordering, expediting, and payment fulfillment Follows a proactive approach to spot and fulfill needs Follows a reactive approach to satisfy internal needs Relational–focuses on creating long- term vendor relationships Transactional–focuses on transactions than vendor relationships
  • 12. Difference- Purchasing and Procurement Viewpoint Purchasing Procurement 1 Goods, Services How Why 2 Viewpoint Transactional Strategic 3 Vendor Base Existing Finding New and Building them 4 Stakeholder Relationship Less More 5 Measuring Success Right goods at right time cheaply Cost savings, risk reduction 6 Key Skills Organizational, Attention to Detail Negotiation, Research, Relationship Building 7 Focus Price and Lowest cost per unit Value and Total Ownership Cost 8 Automation Lower Compensation Higher Compensation Purchasing is Narrower but Procurement is Wider Approach
  • 13. Key Objectives 1. Value for Money (VFM) The right combination of A high quality service or product & Optimum cost to achieve the desired outcome for the intended service recipient
  • 14. Key Objectives 2. Transparency and Accountability All public sector bodies are responsible for getting value for money in their purchasing as they are spending tax payers money. They must be able to demonstrate that it has been spent efficiently, effectively and not wastefully.
  • 15.
  • 16. Contract Management Time table & milestone management Receipt & review of reports and deliverables Confirmation & acceptance of deliverables Payment preparation & processing Project/contract changes & variations Monitoring & evaluation Project closure & audit
  • 17. Procurement Terms O Arbitration – Third party dispute resolution O Breach/Default – When a contract provision is not met O Force Majeure – Riots, wars, weather, or other “Acts of God” O Indemnification – Who is liable O Liquidated Damages – Estimated damages for specific types of defaults as defined in the contract O Material Breach – A violation of the contract of sufficient magnitude that the contract cannot be completed
  • 20. Example of a Tender
  • 21. Procurement Process Issue Purchase Order (PO) Commercial Techni cal Quality Evaluation Below $2,500 No competition $2,500 to $30,000 RFQ Above $30,000 ITB/ RFP Tendering Below $100,000 Award Recommendation & Approval Above $100,000 CRC Review Approval by SD Director Award Sampl e
  • 22. THE PURCHASING CYCLE BIDDING PROCESS / TENDER PROCESS  Open, fair, and competitive procedures used in a transparent manner in the procurement process.  Solicitations based on clear and accurate descriptions of what need to be acquired.  Contracts awarded only to qualified and capable suppliers / Contractors.  No more than a commercially reasonable price shall be paid
  • 23. Bidding Process / Tender Process  General Procurement Notice (GPN)  Required to alert prospective bidders to the procuring entity. The notice usually includes information on the estimated value and brief description of the requirements.  The GPN is issued usually in a minimum of 45 days prior to first procurement action.  Specific Procurement Notice (SPN)  Required to alert prospective bidders to prequalify or bid for specific contracts.  Published in newspapers and/or websites
  • 24. BIDDING PROCESS / TENDER PROCESS SPECIFICATIONS  Specification must define quality  Quality is suitability for intended purpose.  Specifications must be neutral / Generic (i.e. avoid use of brand names). Where a standard exists, such shall be used.  Services specifications come in form of Terms of Reference (TOR) i.e. define minimum performance levels  Works specifications come in form of scope of works, bill of quantity and material specifications or standards.
  • 25. BIDDING PROCESS / TENDER PROCESS  OPENING OF TENDERS  Tenders shall be deposited in a tender box.  Tenders submitted within the stipulated period shall be opened;  Opened Publicly  By an authorized officer,  On a day other than a public holiday or day after a public holiday
  • 26. BIDDING PROCESS / TENDER PROCESS  OPENING OF TENDERS / TENDERS  Time for opening is immediately after submission deadline  Late bids cannot be accepted; should be returned unopened  The same opening procedure will apply for each bid;  Any question relating to the process of evaluation may be answered but only with reference to the bidding document  No statements referring to evaluation are to be made in the bid opening. For that reason, no bids are rejected at bid opening  Only the relevant points are to be read in a bid opening, using a Bid Opening Checklist form.
  • 27. THE ROLE OF AN AGENT O Relationship that arises between 2 parties O Principal – a person on whose behalf an agent acts O Agent – a person appointed to act for another, usually in contractual matters O How it arises O Expressly, by conduct, by necessity O Three parties O Principal, agent, third party O Agent acts for principal in relationship with third party
  • 28. THE ROLE OF AN AGENT OAgent acts on behalf of another (the Principal) OMay have authority to bind principal in contract or simply responsibility to assist principal to achieve some business objective OGoverned by common law rules and, in some cases, by statute OMolded by both common law and law of equity OTraditionally distinguished from employment law
  • 29. NATURE OF RELATIONSHIP O Agent is one who is employed to act on behalf of another O Agent can bind principal O If done within scope of agent’s authority O General rules of contract apply to agency relationship O Capacity of agent OAgent can be minor and bind a principal if the principal is an adult
  • 30. AGENCY CONTRACTUAL RELATIONSHIPS EXAMPLE: PRINCIPAL THIRD PARTY AGENT Authority to Enter into Contract on Behalf of Principal (Contract Usually Between Principal and Agent) Negotiation of Contract on Behalf of Principal (Within Scope of Authority) RESULT PRINCIPAL THIRD PARTY AGENT
  • 31. AGENCY RIGHTS OF THIRD PARTIES PRINCIPAL DISCLOSED PRINCIPAL UNDISCLOSED PRINCIPAL AGENT THIRD PARTY Right of Action Authority Contract on Behalf of Principal PRINCIPAL AGENT THIRD PARTY Right of Action Against Agent or Principal Authority Contract on Behalf of Undisclosed Principal
  • 32. Contract Award  Contract award notification to the supplier/contractor shall be in writing and shall be by the purchasing officer.  Simple or low value/risk contracts can be by local purchase order. However, complex and high value/risk contracts must be written with relevant Conditions of Contract.  Advance payments are generally not permitted. Where this is unavoidable, the supplier/contractor must submit an advance payment guarantee of equivalent value from a financial institution.
  • 34. Initial Supplier Evaluation Category Weight Subweight Score (1 - 5 scale) Weighted Score Subtotal Quality Systems 20 Process control systems 5 4 4.0 Total quality commitment 8 4 6.4 PPM defect performance 7 5 7.0 17.4 Management Capability 10 Management/labor relations 5 4 4.0 Management capability 5 4 4.0 8.0 Financial Condition 10 Debt structure 5 3 3.0 Turnover ratios 5 4 4.0 7.0 Cost Structure 15 Costs relative to industry 5 5 5.0 Understanding of costs 5 4 4.0 Cost control/reduction efforts 5 5 5.0 14.0 Delivery Performance 15 Performance to promise 5 3 3.0 Lead-time requirements 5 3 3.0 Responsiveness 5 3 3.0 9.0 Technical/Process Capability 15 Product innovation 5 4 4.0 Process innovation 5 5 5.0 research and development 5 5 5.0 14.0 Information Systems Capability 5 EDI capability 3 3 3.0 CAD/CAM 2 0 0.0 3.0 General 10 Support of minority suppliers 2 3 1.2 Environmental compliance 3 5 3.0 Supply base management 5 4 4.0 8.2 Total Score 80.6