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Learning
together in a
crisis
Sam Lee Pan & Lubabalo Badi
November 2020
Supporting Emergency Remote
Teaching (ERT) at UCT
@samleepan
sam.leepan@uct.ac.za
@LubabaloBadi
Lubabalo.Badi@uct.ac.za
Learning together in a crisis
Designing for elearning during Covid 19:
Understanding complexity through a
wicked problem lens
Keynote: International Online Conference on Future
Trends in E-Learning and Collaborative Working
Covid-19: Learning and working while staying home. 16-17
June, 2020, Virtual University of Pakistan [online]
Sukaina Walji
Centre for Innovation in Learning and Teaching (CILT)
University of Cape Town
background
Oh no - Déjà vu!
#FeesMustFall
What we learnt What we applied
Live with uncertainty Plan where you can.
Yes, online learning is hard… Practice empathy, manage stress, unhappiness and
exhaustion for staff and students. Lots of support
required.
You can’t copy and paste! Build in flexible, asynchronous learning, multimodal.
Terminology is important 2020 Emergency Remote Teaching (ERT).
Digital inequality is a huge
challenge
Design and plan low-tech teaching.
Remote working is not “natural” 2020 has better tools to facilitate this.
Learning from
Experience
digital access
Device
Access
Data Cost
Connectivity
speed
The Digital Divide
UCT purchases data bundles for studying
Zero-rated Vula
Free monthly data
Laptop loans
ERT measures in 2020
2020 UCT Student Access Survey
2020 UCT Student Access Survey
Low-Tech Guidelines - https://bit.ly/LowTechGuide
Step 5: Provide alternatives
LOW DATA
Offline study pack
(downloadable for the
week)
Text course notes
Word docs
PPTs (with few images)
Transcripts
PDFs
Asynchronous discussion
forums
MEDIUM DATA
Text with imagery
Core content with external
websites/links
Short screencasts
Small short videos
Pre-recorded student
presentations
HIGH DATA
Live streaming - Zoom
seminars
External websites/links
Long videos
Larged sized, proprietary
software
Live student presentations
student experience
Faculty Orientation Site for start of ERT
Student guides & support
Reduced weekly workload
Continuous assessment
Pass / Fail
ERT measures in 2020
Distance materials
Asynchronous
New: Video captions and transcripts
Way With Words
(High quality)
Google Speech (Fast)
New: Analytics
teaching online
2020 Student Experience Survey
Teaching
Support
CILT
Support
Channels
Vula
Helpdesk Resources
Hands-on-help
Consultations
(Individual)
Design
Studio
Faculty
support
Webinars
Remote
teaching
community
New: Opencast Studio
Record direct from Vula!
Course
templates
Page
templates
CKeditor
templates
New: Lessons and rich-text editor templates
Staff challenges
Time! Student admin
& communication
⅓ confident at start
⅔ confident at end
with teaching online
where to next?
Keep doing & improve
Digital orientation
Design studio
Assessments
Resources curation (website)
New Tools and Platforms
Low density blended learning models
thank you!

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Learning together in a crisis: Supporting Emergency Remote Teaching (ERT) at UCT

Editor's Notes

  1. See https://docs.google.com/presentation/d/1gavl77NtTRZPrCQiLIDzpezQyXSiCSx8o5fc3ktjgsA/edit#slide=id.g88c91885ef_0_14
  2. See 2017 presentation: https://docs.google.com/presentation/d/1c9KQJucXxjdeAVrSpUnoqRluAgolTI1xyrusEt2zsFo/edit
  3. Image source: @varsitynews GroundUp News24 (Copyright) More detailed timeline https://en.wikipedia.org/wiki/FeesMustFall https://theconversation.com/south-african-student-protests-are-about-much-more-than-just-feesmustfall-49776
  4. See: https://philonedtech.com/what-we-learnt-from-going-online-during-university-shutdowns-in-south-africa/
  5. UCT zero-rating http://www.icts.uct.ac.za/Zero-rated-access-some-UCT-websites Sources: https://www.news24.com/fin24/Tech/Companies/vodacom-zero-rates-data-charges-for-student-websites-20170927 https://www.news24.com/fin24/Tech/News/telkom-cell-c-to-offer-students-free-data-amid-protests-20161019
  6. Connection quality Future-facing: Possibly re-look at Eduroam wifi connectivity at Residences Flexible T+L options Device Access Student Laptop Programme: FinAid 1st-year students get free laptops in 2017 (piloted from 2013) UCT Laptop Loan Scheme (2017)Data cost The cost of data in South Africa is significant Mobile network providers zero-rate data for University sites (2016, 2017)
  7. Made visible existing disparities without residences Workload and time management No financial penalties for reducing workload but long term implications e.g dropping a course Pressures of continuous assessment
  8. UCT Student Access Survey: https://docs.google.com/document/d/17G2Vy1SJO2-rvF0Y6RhAKp3trcm9_zztNOeUniQoGts/edit?ts=5f90260e#
  9. Low-Tech Guidelines - https://bit.ly/LowTechGuide
  10. Start low for core & build as you go up!
  11. Psychosocial Wellbeing - Student Toolkit:https://www.news.uct.ac.za/campus/communications/updates/covid-19/-article/2020-06-23-a-toolkit-for-supporting-marginalised-students Student remote guide: https://vula.uct.ac.za/start UCT Cares: https://www.news.uct.ac.za/article/-2020-06-11-uctcares-about-connecting-you-to-the-right-support UCT Student Support and Services: https://vula.uct.ac.za/access/content/public/gateway/student-support.html
  12. No invigilated exams No or minimal external content Varied resources (ppt, transcript, ppt narrated, video) - students choose what they can do Data Timed tests - either removed or extra time
  13. Link: https://docs.google.com/document/d/1x-RExML5xfAi6NcQeia5HfzJq-Qq8uQzZSqO8ofNogQ/edit#
  14. Opencast studio in Vula:https://www.youtube.com/watch?v=HEx3xL1tJMg Check out: https://studio.opencast.org/
  15. The vast majority of staff spent much more time on teaching - being unable to find time for research (this was seen as a problem by many - promotion etc) ​ [Considerable time spend on communicating with students and assessment administration ​ A small proportion of staff were confident at the start of Term 2 with teaching online (1/3) - while a majority were confident preparing for online by the end (2/3)
  16. (in progress)
  17. Link: https://www.news.uct.ac.za/features/lockdownletters/-article/2020-06-18-cilt-shares-their-working-from-home-moments