This document provides information about SANeForce, a company that provides sales force effectiveness (SFE) services to pharmaceutical, FMCG, and healthcare companies. Some key details:
- SANeForce has over 100 employees and provides SFE services to over 100,000 users across 10+ countries.
- They offer a one stop solution for primary and secondary sales, communication, reporting, eDetailing, geo tagging, and sample/gift management.
- Their mobile app and dashboard provide real-time access to reports, analytics, KPIs, and other tools to help managers monitor field activities and performance.
SANeFORCE Provides Comprehensive SFE Services and Reports
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10+ Countries
.
150+ Team size
100,000+ Users
Providing SFE Services to pharmaceuticals, FMCG and
Healthcare
SANeForce
San Media Limited was incorporated in the year 1992. It is a Public Limited company with its
headquarters located in India.
P h a r m a S F E S e r v i c e s
Division of SAN Media Ltd
3. Why SANeFORCE?
Users
all over
the
world
Team Size
100+
100000+
Users
Inbuilt
Pharma
consultant
services
20 Years
in
Pharma
Domain
Multi-
Lingual
Customer
Support
Boost Your Sales using our Dashboard
Digitize your product using eDetailing
Empower your Productivity using Geo Fencing
Both Online and Offline Reporting
SANeFORCE.com
4. Are these the Major Problems Affecting your team to achieve?
Is your listed doctors not
Visited Properly?
Is your MR is doing
False reporting?
Is Your product
not detailed properly to the doctor?
Are you accessing Outdated reports
And analysis?
Competitor vs. Your Brand
No Feedback?
Is it difficult to view all the reports?
Intelligent
Relationship Management
We are here to provide the complete solution to boost your sales
5. One Stop Solution
Primary & Secondary Sales
Communication
RCPA Analysis
Product Matrix and
discussion
Product Knowledge
Via Quiz
eDetailing
Geo Tagging & Fencing
Sample & Gift Management
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Our Key Advantages
Dashboards with Marketing and Sales KPI
Functional MIS Reports
KPI Scorecard
De- Duplication of Doctors
Control & Alert system
User Friendly & Swift access
CLM(eDetailing)
Mobile App (Offline)
Location & Geo Fencing
BI & Territory Profitability
Automatic Expense statement
eLearning & Payroll
Sample & Input Analysis 100% Customized to suit your needs
Multiple support Via Whatsapp, Live chat, IVR SupportRCPA & Customer Business
7. Mobile App Engagement
Home Page of the Mobile App
Accurate data is at your fingertips
with a seamless connection to SFE’s
cloud-based database for prescriptions,
sales, and customer interaction data.
Pointers
• Built-in call reporting reduces the administrative burden by
collecting and storing call data automatically. Users just
review and submit the information to create an accurate
report.
• Flash News facilities available.
• Users can easily move between online and offline content.
With most capabilities and all current customer information
fully functional offline, field teams remain productive even
when they’re not connected.
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iOS e-Detailing
Digitize Your Product using our e-Detailing
Think Smart
Uniform and effective
promotion of your products
Think Strategic
Detailing can be generated
into report automatically
Think Creative
Photo capture and Voice
recording facilities available
Think Economically
Printing charges can be
saved
9. Pointers
•Create your Own Presentation from Internet and publish on the app.
•Highlight, Mark, undo, save & Email the product content directly to the customers[Docters].
•Like dislike option is available, which in turn helps the HO to make a good strategical Marketing
•Group detailing in a single call
•Multiple product slide selection in one presentation
•Jump to any brand or slide in few clicks
•Speciality wise content display.
10. Pointers
•Product wise feedback
•Brand wise feedback
•Additional calls[Group Detailing]
•Joint work Analysis
•Sample and Input Management
•Doctors Digital Signature
Pointers
•Marketing feedback and Impact
•Brand detailing duration
•Product detailing duration
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Growing skills and motivation
Product Knowledge
Control over communication with
Structured dialogue
Communication
Present your content in HTML,PDF,etc.
Multiple Presentation Formats
Both Android and iOS.
Supportive to
95% Very Good Presentations
Presentations
92% Good Overview of the Topic
Topic
90% faster to obtain information
Information
100% Easy to use and Navigate
User Friendly
Our Customers About our eDetailing
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GEO Fencing
Explore all the nearby Doctors In
a Map based view
Add the unlisted doctor directly to
Your Masters Data
Get the approval from the Manager
Tag the doctor in the exact
place
Pointers
• Doctors name will be visible only after going to the Doctor’s Place.
• No Need of Location Tracking.
• Main Objective is Preventing MR from doing mistakes.
13. eLearning
Improve your FF Product Knowledge
Quiz will improve the field
force product Knowledge
This will reduce the manual
distribution of product
information
This will help the product
team to plan training for
field force
14. Sales and Stock Statements
Pointers
• Mapping of sales and stock levels through ERP / excel upload
• Download primary invoice for mapped stockiest & record
secondary sales
• Integrate the primary sales to our SAN SFE system
• Enter only one value- closing stock or secondary sales. Other
values calculated automatically
• Serves as better compliance
• Automatic flagging of transit stocks
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MANAGE TRAVEL EXPENSES
With SAN SFE, managing travel costs is
simple and fully automated. Field force
just has to log their activity and the rest
is done by us.
Submit, approve and track expenses such
as travelling, and stay etc. The
reporting entries based on different
configurable logic to reduce manual
intervention and errors.
Standard fares and allowances for consistent
and optimal reimbursements
Help in Route Planning, Error Free
computations
17. CAMPAIGN MANAGEMENT –CREATE CAMPAIGN & TAG PHYSICIANS
MEs can create new Campaigns
and add / tag Physicians to the
Campaign
Pointers
• Manage Your CME’s and
Campaign
• Plan & Execute CME’s in a
Structured way
• Track Participation
• Control CME’s Cost
18. RCPA
Pointers
• Record competitor product movement at doctor level with mapped chemists
• Add core competitor via HO
• Add local competitor via rep to capture geographical variances
• Enable comparison on competitors prescription movement v/s your brand • Easy
accessibility via mobile devices
• Assess Doctor’s potential in the market by therapy, by recoding weight-age with
respect to Doctor’s total prescriptions
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Tour Plan
•Day wise / Route wise master TP
•Monthly TP Approval & Deviation
•TP Deviation and joint work alerts
•Day wise Work Objective
Daily Call Reports
•Competitor Potential Analysis
•Customer wise product Detailed / Sampled
•Customer wise gift distributed
•Chemist – POB Product wise
SANeFORCE Modules
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Expense Statement
•SFC / Allowance Fixation
•Expense Generation based
on DCR
•Expense Controls and
approvals
Campaign Tracking
•Campaign wise Designation’s Visit
•Campaign wise sample and gift promotion
•Campaign wise joint work visits
05Target / Budget
•Qty / Value Fixation
•Target vs Sales Cumulative.
•Growth and Degrowth Analysis
•Product wise / Value wise
Toppers
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Customer Business CRM
•Customer wise Rx Entry
•Top Business / Product
Customers
•Rx / Non Rx Visit Analysis
•Business wise Graph
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Product Quiz
•Generate Q & A from HO
•Automatic periodic Quiz to
Field Force
•Consolidate Quiz Results
Leave Module
•Leave Application, Approval to Manager
•Leave Status, Consolidated Statement
•Leave integrated with DCR
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Business Intelligence
• 3rd Party Software Integration
• Uploading of payslips
• Uploading of primary Data
• Uploading of Samplple/ Gifts
Forum Module
• Post Your success stories
• Medical Updates
• Standard Document storage
• FAQ
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Territory Profitability
• HQ Wise Business Vs Expenses
• Measure of ROI
• Region wise Profitability
• Top Profitable HQ
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Live Reports & Analysis
• Performance and operations of field activities
done by medical reps can be viewed in real-time
through dashboards, analytics, reports,
notifications and alerts, on mobile devices by
managers to take instant corrective action.
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SANeForce MIS Reports
MIS Reports
Manager Analysis
Target Fixation
Field Force
Analysis
Field Force Activities
Single Analysis
Sample/Input
HQ Coverage Analysis
Coverage Analysis
Joint work Analysis
Productwise
View
Target vs Sales
DCR Analysis
Product wise call feedback
POB wise
Work Hygiene Report
Missed call report
Doctor Analysis
Rep VS Manager
Review Report
Sample issued-Field force wise
Input Issued- Field force wise
Input issued- at a Glance
Visit Analysis
Sample RX quantity
Assessment Report
Functional Reports
Performance and operations of field activities
done by medical reps can be viewed in real-
time through MIS Reports, analytics, reports,
notifications and alerts, on mobile devices by
managers to take instant corrective action.
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MIS Reports
Delayed Cat /Class /Spec /Listed Dr wise Based on Mode-wise
Status Reports Visit Details Reports
Leave- Active Field Force
Leave- Periodically
Mail
Circular Mail
Date wise
Doctor wise Periodically
Call Feedback wise
Fixation wise[By Visit]
At a Glance
Manager-Visit [Vacant HQ]
Chemist & Unlisted Doctors
Territory wise listed doctor visit
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MIS Reports
Exception Reports RCPA Analysis Campaign
Miscellaneous Reports
Tour Plan- Base level
Tour plan- Manager Level
Expense Approval
Expense
Consolidated View
At a Glance KPI consolidated view
KPI Score cardPOB Wise
Campaign View
Campaign Status
Campaign Analysis
Exception Reports
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Our Services
Support Forms The Backbone Of Automation. At SANeFORCE With
Every Delivery, We Provide The Customer With Customer Portal. It
Is An Online Support Where You Can Simply Raise A Ticket &We
Promise To Revert &Attend The Query Within 2 Hours.
Standard Support
Our professional services team makes sure your solution is
deployed efficiently and that your users are equipped with
industry best practices for quick adoption.
Easier implementations
Our team of experts gets you up and running quickly so you
start reaping the benefits sooner.
Quicker return on investment
Our transformation consulting team helps you discover and
tailor a solution that’s exactly right for your business.
Tailored solutions
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