In this slide deck I share the 10 behaviours of effective employees. This is a keynote talk with lots of audience participation, but it works as stand alone deck too.
You can grab the free book - cultivatedmanagement.com/ten
3. BEHAVIOURS ARE
• What we do.
• The actions we perform
• What we say (the words we use).
• These affect business results, retention and other people’s behaviours
• “Just do it”
• How we say it.
• Speed, tone, inflection, confidence, pitch
• “It’s not what you said, it’s how you say it”
• Body Language.
• Deviating from baseline
• Congruent with message
• Work Output.
• Quality, quantity, timeliness, communication
• Relationships
Hat tip to manager-tools.com –
love this definition of
behaviours
4. WHY BEHAVIOURS?
Behaviours can :
• Be described, documented and communicated
• Be observed, changed and measured
• Be modelled, demonstrated and copied
• Be interviewed for and used for performance reviews
• Be changed
5. 1. Be Visibly Passionate
2. Be Open-Minded
3. Draw A Frame AroundYourself
4. Become Company Smart
5. Learn Who YourCustomersAre
6. Improve TheProcess
7. Do What YouSay You Will
8. Communicate
9. Add Skills
10. Be Brave
TEN
BEHAVIOURS
8. “It seems to methat beliefs about the future are so rarelycorrect that they
usually aren'tworth the extra rigidity they impose, and that the best
strategy is simply to beaggressively open-minded.
Instead of trying to point yourself in the right direction, admit you have no
idea what the right direction is, and try instead to besupersensitive to the
winds of change.”
PaulGraham–How tobeanexpertin a changing world
http://paulgraham.com/ecw.html
22. “If you think extraordinary talent and a maniacalpursuit of excellence are
necessary for success, I say that’s just one approach, and probably the
hardest. When it comes to skills,quantity often beats quality.”
- Scott Adams : How to fail atalmost everything and stillwin big
Skill + Skill + Skill
24. “The opposite of Bravery is not cowardice but conformity”
Robert Anthony.
25. 1. Be Visibly Passionate
2. Be Open-Minded
3. Draw A Frame AroundYourself
4. Become Company Smart
5. Learn Who YourCustomersAre
6. Improve TheProcess
7. Do What YouSay You Will
8. Communicate
9. Add Skills
10. Be Brave
TEN
BEHAVIOURS
26. Thank you
By Rob Lambert
@rob_lambert
cultivatedmanagement.com/ten