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Usability and Learnability of eHealth Systems
Norwegian and Japanese Context
Euraxess – ERD 2018 – 29th September 2018 –
Tokyo
Renée Schulz, PhD
JSPS Postdoctoral Research Fellow
Osaka University
Pitch your Research
Career Path & Expectations
Relation to Europe
2
Pitch your Research
• Current: postdoctoral research (JSPS standard)
• Design and evaluation of technological support systems in medicine
and healthcare
• E.g. electronic clinical procedure libraries (ECPL)
• Usability and procedure learnability
• Main keywords are usability, co-design, user experince, medical
professional support, patient safety and contextural and cultural
factors
3
Research Context and Background
• Health information technology (HIT) and information technology (IT) support for
medicine are research priorities in Norway and Japan (NFR, 2018)
• Japan - health technology development investment: ¥400 billion (30BNOK, 3B€) by 2035
(Japanese Government, 2016)
• Norway digital-by-default strategy: national priorities and a road map for promoting
digital solutions in the health and care sector (Digital Agenda - Meld. St. 27, 2015-16)
• Research and education on health information technology connection: effect-proven
latest developments introduced in education for next generation of health
professionals, and theoretical/practical principles (e.g., technology ethics, clinical and
patient outcomes, safety) should be a core of health technology education to instruct
the future generation of health technologists
• Research on use of electronic textbooks suggested that technology must be integrated
into the education process at the same time that it must be usable for health
professionals (e.g., nurses) (Nakamura et al., 2016)
4
Clinical Procedures
- How is it done?
• A lot of paperwork included
• Handwriting
• Procedure textbooks
• Further education/training on
special procedures
• Procedures as handwritten notes
(?)
• Procedure databases
• Many different approaches
• Different in every hospital / care
situation
5
Why should ECPLs be used?
6
• Forgotten: Clinical procedures
learned long ago as scholar
• Unknown: Clinical procedure
unknown by health professional
• Up-to-date: Adaption of procedure
to new evidence
ELECTRONIC CLINICAL PROCEDURE LIBRARY
Reference System/ Basis
[Rotegård, Ann. (2017). Für mehr Patientsicherheit. VAR Healthcare - Norwegens
digitale Göttin der Weisheit. Pflege Zeitschrift. 70. 1. ]
7
(Tracheotomy)
A lot of questions…
[Rotegård, Ann. (2017). Für mehr Patientsicherheit. VAR Healthcare - Norwegens
digitale Göttin der Weisheit. Pflege Zeitschrift. 70. 1. ]
8
Similar Systems in Japan/ in the
World?
Usability?
(Procedure) Learnability?
How to improve the design?
Systems that support medical
professionals?
Documentation/ Literature/
Connections?
Project Objectives
1. Primary Objective:
Usability and clinical procedure learnability of co-created evidence-based
decision-making support systems to ensure quality in healthcare driven by
clinical outcomes and patient safety
2. Secondary Objectives:
(1) Quality of information, information visualisation and media interaction in
the context of existing/new clinical workflow
(2) Evidence-based user-generated content for sharing standardised best
practices
(3) User experience and contribution in design and use of professional and
novice users
9
Career Path & Expectations
10
Recent Events
• NO-JPN meeting Oslo (Forskningsrådet «Research Council»)
• Finnish Embassy meeting Tokyo
• Norwegian Embassy meeting Tokyo
• First publication from this project: SHI2018 - Denmark
11
Career Path & Expectations
12
(1) Grant/
Employment
conditions
(2) Working
atmosphere
(3) Future
Career Path & Expectations
(1) Grant/ Employment conditions
JSPS Postdoctoral Fellow (standard)
• not easy to understand, complex & different than a usual employment status
13
Working atmosphere
• open-plan office,
• other working hours (but in total a normal length),
• freedom for personal choice and flexibility,
• encouraged to go to language classes
14
Future?
• Stability
• Problems in Japan:
• «New country»-problems; language issues and cultural missunderstanding.
• Settling-down issues (Family, pets…)
• & many more
15
Relation to Europe (current project)
• The project now has a relation
• Japan – Norway cooperation (OU – UiA)
• About cooperation and improvement
• Learning from each other and thinking outside of the box
16
Relation to Europe (in my past)
• Education and work experience from Norway and Germany
• Insight into two different education systems in Europe
• Have been part of teams that applied for research project funding
(Norway/ Europe, e.g. Horizon 2020)
17
Relation to Europe (in the future)
• Ongoing project involving Norway (2 years)
• University, Hospital(s), VAR, (Municipality)
• Future applications for research funding, most likely within or
involving Europe
• Researcher network in Europe/Norway
18
Thank you!
• People here with medical background?
• Any known eHealth systems here in Japan?
19
@Sciencefication
Renée Schulz, PhD
JSPS Postdoctoral Research Fellow
Osaka University/大阪大学

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Euraxess ERD2018 Presentation on a JSPS Usability & eHealth Project

  • 1. Usability and Learnability of eHealth Systems Norwegian and Japanese Context Euraxess – ERD 2018 – 29th September 2018 – Tokyo Renée Schulz, PhD JSPS Postdoctoral Research Fellow Osaka University
  • 2. Pitch your Research Career Path & Expectations Relation to Europe 2
  • 3. Pitch your Research • Current: postdoctoral research (JSPS standard) • Design and evaluation of technological support systems in medicine and healthcare • E.g. electronic clinical procedure libraries (ECPL) • Usability and procedure learnability • Main keywords are usability, co-design, user experince, medical professional support, patient safety and contextural and cultural factors 3
  • 4. Research Context and Background • Health information technology (HIT) and information technology (IT) support for medicine are research priorities in Norway and Japan (NFR, 2018) • Japan - health technology development investment: ¥400 billion (30BNOK, 3B€) by 2035 (Japanese Government, 2016) • Norway digital-by-default strategy: national priorities and a road map for promoting digital solutions in the health and care sector (Digital Agenda - Meld. St. 27, 2015-16) • Research and education on health information technology connection: effect-proven latest developments introduced in education for next generation of health professionals, and theoretical/practical principles (e.g., technology ethics, clinical and patient outcomes, safety) should be a core of health technology education to instruct the future generation of health technologists • Research on use of electronic textbooks suggested that technology must be integrated into the education process at the same time that it must be usable for health professionals (e.g., nurses) (Nakamura et al., 2016) 4
  • 5. Clinical Procedures - How is it done? • A lot of paperwork included • Handwriting • Procedure textbooks • Further education/training on special procedures • Procedures as handwritten notes (?) • Procedure databases • Many different approaches • Different in every hospital / care situation 5
  • 6. Why should ECPLs be used? 6 • Forgotten: Clinical procedures learned long ago as scholar • Unknown: Clinical procedure unknown by health professional • Up-to-date: Adaption of procedure to new evidence ELECTRONIC CLINICAL PROCEDURE LIBRARY
  • 7. Reference System/ Basis [Rotegård, Ann. (2017). Für mehr Patientsicherheit. VAR Healthcare - Norwegens digitale Göttin der Weisheit. Pflege Zeitschrift. 70. 1. ] 7 (Tracheotomy)
  • 8. A lot of questions… [Rotegård, Ann. (2017). Für mehr Patientsicherheit. VAR Healthcare - Norwegens digitale Göttin der Weisheit. Pflege Zeitschrift. 70. 1. ] 8 Similar Systems in Japan/ in the World? Usability? (Procedure) Learnability? How to improve the design? Systems that support medical professionals? Documentation/ Literature/ Connections?
  • 9. Project Objectives 1. Primary Objective: Usability and clinical procedure learnability of co-created evidence-based decision-making support systems to ensure quality in healthcare driven by clinical outcomes and patient safety 2. Secondary Objectives: (1) Quality of information, information visualisation and media interaction in the context of existing/new clinical workflow (2) Evidence-based user-generated content for sharing standardised best practices (3) User experience and contribution in design and use of professional and novice users 9
  • 10. Career Path & Expectations 10
  • 11. Recent Events • NO-JPN meeting Oslo (Forskningsrådet «Research Council») • Finnish Embassy meeting Tokyo • Norwegian Embassy meeting Tokyo • First publication from this project: SHI2018 - Denmark 11
  • 12. Career Path & Expectations 12 (1) Grant/ Employment conditions (2) Working atmosphere (3) Future Career Path & Expectations
  • 13. (1) Grant/ Employment conditions JSPS Postdoctoral Fellow (standard) • not easy to understand, complex & different than a usual employment status 13
  • 14. Working atmosphere • open-plan office, • other working hours (but in total a normal length), • freedom for personal choice and flexibility, • encouraged to go to language classes 14
  • 15. Future? • Stability • Problems in Japan: • «New country»-problems; language issues and cultural missunderstanding. • Settling-down issues (Family, pets…) • & many more 15
  • 16. Relation to Europe (current project) • The project now has a relation • Japan – Norway cooperation (OU – UiA) • About cooperation and improvement • Learning from each other and thinking outside of the box 16
  • 17. Relation to Europe (in my past) • Education and work experience from Norway and Germany • Insight into two different education systems in Europe • Have been part of teams that applied for research project funding (Norway/ Europe, e.g. Horizon 2020) 17
  • 18. Relation to Europe (in the future) • Ongoing project involving Norway (2 years) • University, Hospital(s), VAR, (Municipality) • Future applications for research funding, most likely within or involving Europe • Researcher network in Europe/Norway 18
  • 19. Thank you! • People here with medical background? • Any known eHealth systems here in Japan? 19 @Sciencefication Renée Schulz, PhD JSPS Postdoctoral Research Fellow Osaka University/大阪大学