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From the Editor: Presidents and Technology
During the height of the Great Depression, President Franklin Delano Roosevelt turned to technology to unite the country. Using
the fairly new medium of broadcast radio, he was able to reach directly into the homes of Americans. These broadcasts were
notable especially for their informal and personal tone. These informal broadcasts were actually the precursors to weekly
Presidential radio broadcasts that still continue today. Radio was still cutting-edge technology when FDR began these broadcasts,
but just like the technologies of today — it was rapidly adopted by the public. When the first Presidential Fireside Chat was
broadcasted, more Americans had radios than telephones.1

FDR actually began his “Fireside Chats” while governor of New York, but it is the use of these informal and personal radio
broadcasts during the Great Depression and World War II that captured the popular imagination and became such a part of
FDR’s legacy that they are even represented in the FDR Memorial in Washington, D.C. While it may seem strange to think that
Podcasting, Tweeting, G+ Hangouts or Pinterest Pinning could ever become part of a Presidential memorial, it’s really no stranger
than a radio broadcast.

It has been true in the past and it is still true now that how the President chooses to use technology can actually help to make
technologies mainstream that have otherwise been in more niche use. Just think back to how novel candidate Howard Dean’s
use of social media seemed just a few years ago. When the press picks up on a new way a Presidential candidate or President is
using technology, it has the power to push that technology into the mainstream. Think how commonplace “YouTube debates” or
chats with candidates seem now, or taking questions from Twitter. Don’t be surprised if every campaign commercial begins to
have a hashtag present and you start seeing them on buttons and literature.

Since our first edition of Perspectives for 2012 was being published so close to President’s Day, we decided to take a look at how
the past leaders of our nation may have utilized technology — and what technologies of today we think they would have used if
it had been available. With the 2012 Presidential elections moving into high gear, we’re seeing campaigns use every form of
communication technology they can. Why not look back and take lessons from history?

We hope you enjoy our exploration and encourage you to join us in the conversation!

All the best,


Carlen Lea Lesser, VP/Director
Digital Integration & Innovation

P.S. I also want to give a special thanks to RTC’s Josh Scott for our amazing cover art. It’s a “visual Perspective” on the theme for
the issue. We’re so thrilled he is adding his considerable talents as an illustrator to Perspectives!




1
    http://www.history.com/topics/radio-and-television

Copyright RTCRM                               www.slideshare.net/RTCAgency                                                    ~1~
Table of Contents

     From the Editor............................................................................................................................................ 1
     Meet YouTube Star Ronald Reagan ………………………………………………………………..……………………………..………3
     Teddy Roosevelt: Virtual Hunter, Book Reviewer and Taxidermist...…….…..………………………….…….…….…..4
     If Only President Ong Teng Cheong Used Facebook ………………………….…………………………………………….…….5
     @TJ (thomas jefferson) #pursuitofhappiness …………………………………………………………………….…..………….….6
     George Washington Knows How to Use the Google……………………….………………………………………………………7
     Jackie, 2 repins………………………………………………………………………………………………..…………….……………………...8




Copyright RTCRM                                      www.slideshare.net/RTCAgency                                                                                    ~2~
Meet YouTube Star Ronald Reagan
  Summary: Ronald Reagan, known as the Great Communicator, honed
                                                                                          Sara Weiner, Associate Director
  his presentation skills first as a radio sports reporter and then as a
                                                                                          Digital Integration & Innovation
  Hollywood actor, before beginning his political career. During his
  campaign and in his Presidency, he capitalized on his communication                     Years of planning, prodding & implementing
  charisma and personal appearance during televised debates, news                         digital stuff. Philadelphia born ’n’ raised.
  conferences and Presidential speeches. If he were to do it all again                    Geeky, athletic and green. Go Big Red!
  today, YouTube and other online video platforms would expand his
  visual footprint and provide him with another television-like medium.



Key Information
Known for his exceptional oratory skills over the decades, Ronald Reagan
earned himself the title of “The Great Communicator.” His ability to present
sensitive policy material with timing, humor and a strategic choice of words
was developed in his early career. First as a radio sportscaster in Des Moines,
Iowa, and later as a Hollywood movie star, Reagan learned the value of
presentation and delivery well before he ever ran for President. As a result,
memorable televised debates and speeches throughout his campaigns and
Presidency show a man who is confident in his message and comfortable in
front of the cameras.

In decades where the Web didn’t exist, Reagan took advantage of television
to make his presence known. In one particular instance, he even paid for a
Presidential debate himself so as to ensure he would get televised face
time—time that showed his wit, charisma and approachable persona.
Reagan understood the value of personality, and used televised moments to his advantage.


Implications
Reagan’s demeanor, appearance and oratory skills differentiated him from other candidates and other Presidents before and
since. Television provided Reagan with a visual and auditory communication channel that capitalized on these skill assets, so if he
were running today, surely Reagan would utilize YouTube, WebEx, Vimeo and any platform where he could host a personal
channel, have live streaming events, and/or utilize both visual and verbal communication in the form of online video.

YouTube, which alone gets 800 million unique visitors each month, would have expanded this strategy into the homes of
millions, both domestic and abroad. Similar outcomes could be garnered from Vimeo. WebEx or Adobe Connect could offer
exclusive real-time Q&A with the President, akin to the way Presidential candidates now televise university visits. Whichever
platform Reagan chose, Web-based video platforms in general would allow the 2012 Reagan to reach a wider (and perhaps
younger) audience, through a less expensive and more intimate/interactive option than television.

Sources:
http://www.2020site.org/fun-facts/Ronald-Reagan-Fun-Facts.html
http://www.bukisa.com/articles/193718_fun-and-interesting-facts-about-ronald-reagan#ixzz1lLLvpaSB
http://www.mrmediatraining.com/index.php/2011/02/04/ronald-reagan-at-100-the-great-communicator/




Copyright RTCRM                                www.slideshare.net/RTCAgency                                                         ~3~
Teddy Roosevelt: Virtual Hunter, Book Reviewer and Taxidermist
 Summary: Theodore “Teddy” Roosevelt, the larger-than-life, boisterous,            Rebecca Johnson, Strategist
 thrill-seeking 26th President of the United States: It’s hard to imagine him      Digital Integration and Innovation
 sitting still at a computer desk typing email responses day in and day out.
 And that wouldn’t be incorrect, for while Roosevelt certainly would have          Tradigital marketer. Social media junkie. DC
                                                                                   Locavore. Native NYCer. Soccer enthusiast.
 used present-day technology to further understand the world around
                                                                                   Aspiring urban homesteader. NPR fiend.
 him, it would only be a supplement, not replacement, for real-world,              @digibec
 firsthand experiences.

Key Information
President Roosevelt has a voracious appetite for reading, but he’s not into that whole eBook trend. In fact, he doesn’t get why
anyone would prefer a digital book to an actual, physical, in-your-hands, “I’ve finished this now I can put it on my bookshelf”
book. Teddy is a book annotator; the type who underlines personally profound passages, scribbles illegible notes in the margins
and earmarks pages that require revisiting or referencing. When it comes to purchasing books, he researches and reads reviews
about books on Amazon but still goes to the bookstore to purchase them even if that means he has to wait a few days. A friend
of his, William Howard Taft, turned him on to GoodReads.com, a social media platform that lets Teddy connect with his reading
buddies, keep track of his past reads, currently reading and want-to read books and lets him post personal reviews of his reads
and have other users “like,” comment on and debate his reviews.

Roosevelt used to be a hunter. And not just of deer and ducks; he was a big-game safari enthusiast. However, times have
changed and Roosevelt, the staunch and ardent conservationist, understands and complies with national and international
hunting regulations. In order to relive his wilder days, Teddy recently bought two hunting-focused arcade games—Big Buck
Hunter and Big Buck Hunter: African Safari—that come complete with dual pump-action shotguns and a wide array of locales and
game. Roosevelt particularly likes the tournament mode, where he can challenge his hunting buddies and show them who the
real gamekeeper is.

Roosevelt is constantly looking for and learning new life skills (especially if they have to do with survival or the wilderness) and
do-it-yourself projects. He’s particularly gotten further into taxidermy, which he began learning at the age of 9, and which he’s
been using to start a museum containing the animals he’s hunted and captured during his travels. After a little perusing of the
Internet he’s found a robust community of taxidermists, both professionals and hobbyists, and they’ve been sharing tips and
tricks via various online forums. This same community turned him on to the reality TV show “American Stuffers,” which
chronicles a family of professional taxidermists and the stories behind their clients. He’s learned a lot from the online taxidermy
community and the TV show, and really thinks his skills are drastically improving; in fact, he’s even been able to answer some of
the forum questions and he’s thinking about making his own taxidermy video tutorials.

Implications
What can be learned from Teddy Roosevelt’s hypothetical uses of modern technology and digital platforms? The answer is that
Roosevelt’s habits and approach wouldn’t be too dissimilar from a great deal of present-day people’s, because he believed in
getting out into the world and having active, hands-on, real-life learning experiences. Despite giving him access to new sources of
information and exposure to different cultures and phenomenon, in Roosevelt’s eyes, the Internet and advances in technology
would always play second fiddle to his innate curiosity and passion for understanding and exploring the world. In fact, it’s
possible that Roosevelt would have found technology such as cellphones, digital cameras, etc., an annoying distraction and
hindrance to fully experiencing the wonders of the world. One shudders to imagine Roosevelt hiking
through Yellowstone National Park, and when he pauses at a scenic overpass to take in its beauty, having
his cell phone go off.



Copyright RTCRM                           www.slideshare.net/RTCAgency                                                        ~4~
If Only President Ong Teng Cheong Used Facebook
    Summary: Since declaring in his inauguration speech, “My loyalty is, first and            Ruth Lim, Coordinator
    foremost, to the people of Singapore,” the late President Ong Teng Cheong will            Digital Integration & Innovation
    always be most fondly remembered as the “People’s President.” Given Ong Teng
    Cheong’s vocal and unconventional leadership style, coupled with his charismatic          Understanding the people behind the screen.
    personality, there is little doubt that the President would probably be one of the
                                                                                              Advertising enthusiast. Asian perspective.
    earliest politicians in his time to make use of new technology to communicate his
                                                                                              Marathon shopper. Pass over the coffee please.
    political agenda to the public, had it been available during his term.



Key Information
As Singapore operates in the Westminster Parliamentary System, the Prime Minister is the head of government, while the
President’s role is largely ceremonial. However, the President does have constitutional power over government expenditure of
financial reserves and appointments to key public offices.1

The late President Ong Teng Chong was the first elected President of Singapore (previous Presidents were appointed by the
government), and was in office from 1993 to 1999.2 Having served his term with dogged determination to do right by his country,
the late President is best remembered (and celebrated, by political leftists) for his head-on confrontation with the ruling party
(whose members made up 95% of the government) by pushing for transparency in their use of the country’s financial reserves.

It was often said that the late President stepped down from his Presidency a sad man. Despite the tedious six-year-long dispute
with the government, President Ong later confided in an interview that he was never granted a complete account of the
country’s reserves.3

Implications
Due to the government’s tight-fisted control over the country’s mass media, the term-long dispute between the late President
and the government went on, with the Singaporean public having little or almost no information about what was happening
behind closed doors. Unlike with traditional mass media, the Singapore government exerts minimal control over free speech on
the Internet — this hints at the possibility that things might have turned out differently had the President had access to the
digital technology of today during his term in office.
      Social Media: Social media has proven time and again its immense power to influence politics in countries all over the
          world. Popular social media platforms such as Facebook, Twitter or even YouTube would have empowered the
          President to express and gain public awareness for his political agenda, and rally the people he is fighting for to join him
          in the fight (and still be legal in Singapore’s book!). Had the late President been able to rally the public to openly express
          support his agenda, I believe that the government would have felt the pressure to prioritize the issue and respond with
          greater urgency.
      Constitution Mobile App: From his very first day in office, the President’s top priority was to fulfill his role in accordance
          to the Constitution (which is also the root cause of his dispute with the government). By endorsing or even sponsoring
          the development of mobile apps that educate the public of the country’s constitution, such as the Constitution app,
          currently available on Apple iTunes, the President would be able to motivate the public (especially the younger
          generation) to become more familiar with, as well as better understand, the Singaporean Constitution. This would be a
          critical knowledge set that would empower the people to join him in being vigilant in ensuring that the government
          always acts in accordance with the Constitution.


1
  President of Singapore, retrieved from http://en.wikipedia.org/wiki/President_of_Singapore
2
  Ong Teng Cheong, retrieved from http://infopedia.nl.sg/articles/SIP_161__2008-11-24.html
3
  The Mess That Is Our Presidency, retrieved from http://www.yawningbread.org/arch_2005/yax-444.htm

Copyright RTCRM                                 www.slideshare.net/RTCAgency                                                          ~5~
@TJ (thomas jefferson) #pursuitofhappiness
    Summary: As one of the “founding fathers,” Thomas Jefferson shaped the        Remy Wainfeld, Intern
    course of American history for centuries to come. With a political ideology   Digital Integration & Innovation
    steeped in universal human rights, Jefferson fought for the protection of
    individual civil liberties. If Jefferson had access to modern technology,     DC Hoya in a New York state of mind.
    Twitter would have served as the ideal platform to garner support for his     Entertainment enthusiast. Food lover. Pysch
    political ideology, listen to and understand his constituents and involve     nerd. Spanish wannabe.
    the electorate in political dialogue.


Key Information
As a patriot during the American Revolution, the third President of the United States of America, and a fervent advocate of
liberty, Thomas Jefferson will always be remembered for his strong influence on American history and revered for his continuing
legacy. Throughout his political career, Jefferson strongly supported many revolutionary causes that championed universal rights
based on the concept of human dignity. He constantly strove for political and social progress.

As a passionate politician who preferred to speak with his quill pen, Jefferson would have taken full advantage of Twitter.
Famous for having authored many patriotic pamphlets, the Declaration of Independence and other political memoranda,
Jefferson was entrusted by other politicians with the responsibility of representing the unified message of many revolutionary
causes. Due to his eloquent and elegant manipulation of the written word, Jefferson was well known as a silent (in person), but
powerful, member of Congress.1 @TJ would have enabled Jefferson to spread the main ideas of these dense documents in
compact and easily digestible 140-character snippets. As a supporter of universal human rights, Jefferson could have given a
wider audience access to these documents often only available to the political elite, and mobilized a greater portion of the
electorate. Twitter could have helped Jefferson better understand the needs, opinions and concerns of American citizens. Often
unable to communicate directly with the electorate due to distance, Twitter provides a digital communication pathway. Twitter
gives every person a voice, as well as equal access to participate in political dialogue, truly valuing the democratic ideals for
which Jefferson fought.

Implications and Action Items
Due to the inherent democratic nature of Twitter and its ability to connect people, jump-start causes and facilitate dialogue,
Jefferson could have greatly utilized the communication platform, bearing in mind the following implications:
      Understand Your Audience. The hashtag (#) feature of Twitter aggregates trending topics and further propels popular
         ideas. The retweet feature enables followers to spread others’ messages to their own followers, and further increase
         exposure to a particular tweet. These features allow politicians to regularly understand the issues that concern the
         public, and further adapt their campaign platform and policy recommendations accordingly. Similarly, brands can
         conduct social listening to gain insight into how people view, understand and relate with their brands.
      Speak Directly. The “at” (@) feature allows individuals to speak directly with each other. This feature would have
         enabled Jefferson, who frequently collaborated with others, to communicate directly with his constituents and involve
         them in the political discourse. Brands can similarly utilize the @ feature to engage directly with the consumer.
      Be the Change. Due to the speed and far-reaching exposure that Twitter grants users in spreading their message, many
         political movements this past year, including the Arab Spring and Occupy Wall Street, employed Twitter to promote
         their cause and build a following. As an original American patriot, Jefferson could have employed Twitter to mobilize all
         segments of the American population, and even the international community.


1
    “Thomas Jefferson,” The White House. http://1.usa.gov/2d9VMG

Copyright RTCRM                                   www.slideshare.net/RTCAgency                                              ~6~
George Washington Knows How to Use the Google
 Summary: Our first President was well loved by his people, both               David BenBassett, Coordinator
 professionally and personally. A major passion for military ventures turned   Digital Integration & Innovation
 George Washington into a man well versed in strategy and efficiency, skills
 that established him as the precedent for great Presidents to come.           University of Maryland business student.
 Looking back, which of today’s digital platforms could Washington have        Marketing focused. Tennis player. Gadget nerd.
 benefitted from? Chopping down a cherry tree? There’s an app for that.        Searching the twitterverse for people and
 Writing the Constitution? No problem, with Google Docs.                       ideas. @benbassett919

Key Information
If George Washington were somehow back alive today he would be popular because zombies are trendy. However, he was a
man who once relished anything that made himself and his people more effective, and I’m sure Washington would go wide-eyed
at the technology we’ve been afforded. He might recall being elected to preside over one of the most important events in U.S.
history, the meeting of the First Constitutional Convention. Washington lived his life for democracy and fought both from the
front lines and behind a desk to give the American people a voice. While he was not known specifically for his speaking or
writing, he was known to collaborate and converse with his soldiers and subordinates. So with that said…

Mr. President, meet Google. Google+ and Google Docs, to be specific.

Despite its flaws, Google+ (G+) would be a perfect tool for the Convention. With no Expedia or Kayak, many delegates were held
up by poor conditions and it took time to assemble everyone in one place. With just a few colonial laptops, Washington could’ve
hosted a G+ Constitutional Hangout! Imagine him sitting in the State House with those who had arrived, watching a projection of
the remaining delegates’ faces as one after the next took the main spot when they spoke up to make their case. They might even
make snarky comments over G-chat as New York bickered with Virginia. Aside from allowing everyone to “be in the room,”
Google automatically focuses the screen on the person currently speaking, which would have allowed Washington to easily
moderate the convention, stepping in when things got out of hand or he wanted to guide the discussion in another direction.

Google Docs, on the other hand, would’ve made writing the actual document a breeze, though it would’ve lacked the fancy
parchment-scroll look of the original. Each member could’ve added in bits and pieces as they came up with them, leaving
comments and suggestions for later review. Washington may have even shared the draft with the American people, allowing the
proud citizens of the early States to help draft the code that would apply to every future generation of Americans. Washington
probably would have loved the ability to get all those involved who had stake in the outcome.

Implications and Action Items
So what would George Washington want us to take away from his introduction to modern technology? He probably would have
rejoiced in how connected the people of a nation so much larger than his own have become and would ask us to unite as a
strong nation and do some good. Here’s how we can facilitate this:
      Get Personal. Phone interviews and conference calls can be awkward and result in misinterpreted information. Use
         tools like Hangouts, Cisco and Skype to make meetings more personal. Not only does video chat allow you to see faces,
         but also body language so you can determine whether your audience is keeping up or if they require more explanation.
      Get Efficient. With technology, travel time can be productive time. With collaborative tools, all members of a team can
         work on the same document at the same time without having multiple files, making drafting and deck building a snap.
      Get Together. Easy sharing functionality can let you get ideas from the people who interact with
         your products most frequently; your customers. Reach out to your target customers and pick their
         brains to ensure you remain customer-centric.


Copyright RTCRM                         www.slideshare.net/RTCAgency                                                    ~7~
Jackie, 2 repins
 Summary: Jacqueline Kennedy was known for bringing poise, style and               Lian Han, Strategist
 grace to her famous post as First Lady. In today’s social media                   Digital Integration & Innovation
 environment, she would be able to leverage a host of new visual sharing
 platforms like Pinterest and Flickr to interact directly with her fans and        DC resident with a love for new media and art.
 followers while building a deep media story and providing a “behind-the-          Kennedy/Johnson ’60.
 scenes” glance at life in the Oval Office.



Key Information
Jacqueline Kennedy Onassis ranks as one of the most visually and culturally vibrant
First Ladies in American history. In addition to bringing a dash of class and color to
the historically drab White House “scene,” she brought together noted poets,
musicians and artists to mingle with statesmen and politicians. Her support of the
arts, her sense of fashion and her ability to soften even the tensest diplomatic
situations provides enormous context and practical lessons for marketers today.

Jackie Kennedy was very much a visual communicator. With her early
photojournalism career and her signature fashion sense as well as the dramatic
renovation of the White House interior, she would have thrived in today’s
environment where shareable media platforms like Pinterest and Flickr engage
users through crowd-sourced content. These platforms reflect the same attitude
of cultural co-mingling, universal sharing and sophisticated atmosphere that Jackie
infused into the White House and American experience.

Pinterest would have been an ideal platform for her fans to understand the depth
and influences of the iconic Jackie O, from fashion and cuisine to documentation
of her international travels and cultural awareness. Flickr, on the other hand,
would be a perfect platform to chart the progress of the newly renovated White
House interior.


Implications
So what can we learn from Jacqueline Kennedy’s adaptation to 21st century media? Allowing her photography to show that
“slice-of-life” perspective in a controlled, monitored environment would be a perfect outlet for Jackie’s creativity to shine
through, in addition to garnering “favorites” and comments from loyal followers. Pinterest’s ability to upload photos and original
content alongside repinning and commenting would build a vibrant followership rife with discussion, recycling and new imagery.

Pinterest and Flickr both reside within a positive, feedback-driven online community that encourages collaboration between
creator and consumer. These platforms provide marketers with the ability to interact directly with supporters while providing a
controllable outlet for brand transparency and process. These attributes are key to building an ongoing dialogue and relationship
with customers — likely the most important relationship marketing principle.




Copyright RTCRM                            www.slideshare.net/RTCAgency                                                     ~8~

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RTC Perspectives: February 2012

  • 1.
  • 2. From the Editor: Presidents and Technology During the height of the Great Depression, President Franklin Delano Roosevelt turned to technology to unite the country. Using the fairly new medium of broadcast radio, he was able to reach directly into the homes of Americans. These broadcasts were notable especially for their informal and personal tone. These informal broadcasts were actually the precursors to weekly Presidential radio broadcasts that still continue today. Radio was still cutting-edge technology when FDR began these broadcasts, but just like the technologies of today — it was rapidly adopted by the public. When the first Presidential Fireside Chat was broadcasted, more Americans had radios than telephones.1 FDR actually began his “Fireside Chats” while governor of New York, but it is the use of these informal and personal radio broadcasts during the Great Depression and World War II that captured the popular imagination and became such a part of FDR’s legacy that they are even represented in the FDR Memorial in Washington, D.C. While it may seem strange to think that Podcasting, Tweeting, G+ Hangouts or Pinterest Pinning could ever become part of a Presidential memorial, it’s really no stranger than a radio broadcast. It has been true in the past and it is still true now that how the President chooses to use technology can actually help to make technologies mainstream that have otherwise been in more niche use. Just think back to how novel candidate Howard Dean’s use of social media seemed just a few years ago. When the press picks up on a new way a Presidential candidate or President is using technology, it has the power to push that technology into the mainstream. Think how commonplace “YouTube debates” or chats with candidates seem now, or taking questions from Twitter. Don’t be surprised if every campaign commercial begins to have a hashtag present and you start seeing them on buttons and literature. Since our first edition of Perspectives for 2012 was being published so close to President’s Day, we decided to take a look at how the past leaders of our nation may have utilized technology — and what technologies of today we think they would have used if it had been available. With the 2012 Presidential elections moving into high gear, we’re seeing campaigns use every form of communication technology they can. Why not look back and take lessons from history? We hope you enjoy our exploration and encourage you to join us in the conversation! All the best, Carlen Lea Lesser, VP/Director Digital Integration & Innovation P.S. I also want to give a special thanks to RTC’s Josh Scott for our amazing cover art. It’s a “visual Perspective” on the theme for the issue. We’re so thrilled he is adding his considerable talents as an illustrator to Perspectives! 1 http://www.history.com/topics/radio-and-television Copyright RTCRM www.slideshare.net/RTCAgency ~1~
  • 3. Table of Contents From the Editor............................................................................................................................................ 1 Meet YouTube Star Ronald Reagan ………………………………………………………………..……………………………..………3 Teddy Roosevelt: Virtual Hunter, Book Reviewer and Taxidermist...…….…..………………………….…….…….…..4 If Only President Ong Teng Cheong Used Facebook ………………………….…………………………………………….…….5 @TJ (thomas jefferson) #pursuitofhappiness …………………………………………………………………….…..………….….6 George Washington Knows How to Use the Google……………………….………………………………………………………7 Jackie, 2 repins………………………………………………………………………………………………..…………….……………………...8 Copyright RTCRM www.slideshare.net/RTCAgency ~2~
  • 4. Meet YouTube Star Ronald Reagan Summary: Ronald Reagan, known as the Great Communicator, honed Sara Weiner, Associate Director his presentation skills first as a radio sports reporter and then as a Digital Integration & Innovation Hollywood actor, before beginning his political career. During his campaign and in his Presidency, he capitalized on his communication Years of planning, prodding & implementing charisma and personal appearance during televised debates, news digital stuff. Philadelphia born ’n’ raised. conferences and Presidential speeches. If he were to do it all again Geeky, athletic and green. Go Big Red! today, YouTube and other online video platforms would expand his visual footprint and provide him with another television-like medium. Key Information Known for his exceptional oratory skills over the decades, Ronald Reagan earned himself the title of “The Great Communicator.” His ability to present sensitive policy material with timing, humor and a strategic choice of words was developed in his early career. First as a radio sportscaster in Des Moines, Iowa, and later as a Hollywood movie star, Reagan learned the value of presentation and delivery well before he ever ran for President. As a result, memorable televised debates and speeches throughout his campaigns and Presidency show a man who is confident in his message and comfortable in front of the cameras. In decades where the Web didn’t exist, Reagan took advantage of television to make his presence known. In one particular instance, he even paid for a Presidential debate himself so as to ensure he would get televised face time—time that showed his wit, charisma and approachable persona. Reagan understood the value of personality, and used televised moments to his advantage. Implications Reagan’s demeanor, appearance and oratory skills differentiated him from other candidates and other Presidents before and since. Television provided Reagan with a visual and auditory communication channel that capitalized on these skill assets, so if he were running today, surely Reagan would utilize YouTube, WebEx, Vimeo and any platform where he could host a personal channel, have live streaming events, and/or utilize both visual and verbal communication in the form of online video. YouTube, which alone gets 800 million unique visitors each month, would have expanded this strategy into the homes of millions, both domestic and abroad. Similar outcomes could be garnered from Vimeo. WebEx or Adobe Connect could offer exclusive real-time Q&A with the President, akin to the way Presidential candidates now televise university visits. Whichever platform Reagan chose, Web-based video platforms in general would allow the 2012 Reagan to reach a wider (and perhaps younger) audience, through a less expensive and more intimate/interactive option than television. Sources: http://www.2020site.org/fun-facts/Ronald-Reagan-Fun-Facts.html http://www.bukisa.com/articles/193718_fun-and-interesting-facts-about-ronald-reagan#ixzz1lLLvpaSB http://www.mrmediatraining.com/index.php/2011/02/04/ronald-reagan-at-100-the-great-communicator/ Copyright RTCRM www.slideshare.net/RTCAgency ~3~
  • 5. Teddy Roosevelt: Virtual Hunter, Book Reviewer and Taxidermist Summary: Theodore “Teddy” Roosevelt, the larger-than-life, boisterous, Rebecca Johnson, Strategist thrill-seeking 26th President of the United States: It’s hard to imagine him Digital Integration and Innovation sitting still at a computer desk typing email responses day in and day out. And that wouldn’t be incorrect, for while Roosevelt certainly would have Tradigital marketer. Social media junkie. DC Locavore. Native NYCer. Soccer enthusiast. used present-day technology to further understand the world around Aspiring urban homesteader. NPR fiend. him, it would only be a supplement, not replacement, for real-world, @digibec firsthand experiences. Key Information President Roosevelt has a voracious appetite for reading, but he’s not into that whole eBook trend. In fact, he doesn’t get why anyone would prefer a digital book to an actual, physical, in-your-hands, “I’ve finished this now I can put it on my bookshelf” book. Teddy is a book annotator; the type who underlines personally profound passages, scribbles illegible notes in the margins and earmarks pages that require revisiting or referencing. When it comes to purchasing books, he researches and reads reviews about books on Amazon but still goes to the bookstore to purchase them even if that means he has to wait a few days. A friend of his, William Howard Taft, turned him on to GoodReads.com, a social media platform that lets Teddy connect with his reading buddies, keep track of his past reads, currently reading and want-to read books and lets him post personal reviews of his reads and have other users “like,” comment on and debate his reviews. Roosevelt used to be a hunter. And not just of deer and ducks; he was a big-game safari enthusiast. However, times have changed and Roosevelt, the staunch and ardent conservationist, understands and complies with national and international hunting regulations. In order to relive his wilder days, Teddy recently bought two hunting-focused arcade games—Big Buck Hunter and Big Buck Hunter: African Safari—that come complete with dual pump-action shotguns and a wide array of locales and game. Roosevelt particularly likes the tournament mode, where he can challenge his hunting buddies and show them who the real gamekeeper is. Roosevelt is constantly looking for and learning new life skills (especially if they have to do with survival or the wilderness) and do-it-yourself projects. He’s particularly gotten further into taxidermy, which he began learning at the age of 9, and which he’s been using to start a museum containing the animals he’s hunted and captured during his travels. After a little perusing of the Internet he’s found a robust community of taxidermists, both professionals and hobbyists, and they’ve been sharing tips and tricks via various online forums. This same community turned him on to the reality TV show “American Stuffers,” which chronicles a family of professional taxidermists and the stories behind their clients. He’s learned a lot from the online taxidermy community and the TV show, and really thinks his skills are drastically improving; in fact, he’s even been able to answer some of the forum questions and he’s thinking about making his own taxidermy video tutorials. Implications What can be learned from Teddy Roosevelt’s hypothetical uses of modern technology and digital platforms? The answer is that Roosevelt’s habits and approach wouldn’t be too dissimilar from a great deal of present-day people’s, because he believed in getting out into the world and having active, hands-on, real-life learning experiences. Despite giving him access to new sources of information and exposure to different cultures and phenomenon, in Roosevelt’s eyes, the Internet and advances in technology would always play second fiddle to his innate curiosity and passion for understanding and exploring the world. In fact, it’s possible that Roosevelt would have found technology such as cellphones, digital cameras, etc., an annoying distraction and hindrance to fully experiencing the wonders of the world. One shudders to imagine Roosevelt hiking through Yellowstone National Park, and when he pauses at a scenic overpass to take in its beauty, having his cell phone go off. Copyright RTCRM www.slideshare.net/RTCAgency ~4~
  • 6. If Only President Ong Teng Cheong Used Facebook Summary: Since declaring in his inauguration speech, “My loyalty is, first and Ruth Lim, Coordinator foremost, to the people of Singapore,” the late President Ong Teng Cheong will Digital Integration & Innovation always be most fondly remembered as the “People’s President.” Given Ong Teng Cheong’s vocal and unconventional leadership style, coupled with his charismatic Understanding the people behind the screen. personality, there is little doubt that the President would probably be one of the Advertising enthusiast. Asian perspective. earliest politicians in his time to make use of new technology to communicate his Marathon shopper. Pass over the coffee please. political agenda to the public, had it been available during his term. Key Information As Singapore operates in the Westminster Parliamentary System, the Prime Minister is the head of government, while the President’s role is largely ceremonial. However, the President does have constitutional power over government expenditure of financial reserves and appointments to key public offices.1 The late President Ong Teng Chong was the first elected President of Singapore (previous Presidents were appointed by the government), and was in office from 1993 to 1999.2 Having served his term with dogged determination to do right by his country, the late President is best remembered (and celebrated, by political leftists) for his head-on confrontation with the ruling party (whose members made up 95% of the government) by pushing for transparency in their use of the country’s financial reserves. It was often said that the late President stepped down from his Presidency a sad man. Despite the tedious six-year-long dispute with the government, President Ong later confided in an interview that he was never granted a complete account of the country’s reserves.3 Implications Due to the government’s tight-fisted control over the country’s mass media, the term-long dispute between the late President and the government went on, with the Singaporean public having little or almost no information about what was happening behind closed doors. Unlike with traditional mass media, the Singapore government exerts minimal control over free speech on the Internet — this hints at the possibility that things might have turned out differently had the President had access to the digital technology of today during his term in office.  Social Media: Social media has proven time and again its immense power to influence politics in countries all over the world. Popular social media platforms such as Facebook, Twitter or even YouTube would have empowered the President to express and gain public awareness for his political agenda, and rally the people he is fighting for to join him in the fight (and still be legal in Singapore’s book!). Had the late President been able to rally the public to openly express support his agenda, I believe that the government would have felt the pressure to prioritize the issue and respond with greater urgency.  Constitution Mobile App: From his very first day in office, the President’s top priority was to fulfill his role in accordance to the Constitution (which is also the root cause of his dispute with the government). By endorsing or even sponsoring the development of mobile apps that educate the public of the country’s constitution, such as the Constitution app, currently available on Apple iTunes, the President would be able to motivate the public (especially the younger generation) to become more familiar with, as well as better understand, the Singaporean Constitution. This would be a critical knowledge set that would empower the people to join him in being vigilant in ensuring that the government always acts in accordance with the Constitution. 1 President of Singapore, retrieved from http://en.wikipedia.org/wiki/President_of_Singapore 2 Ong Teng Cheong, retrieved from http://infopedia.nl.sg/articles/SIP_161__2008-11-24.html 3 The Mess That Is Our Presidency, retrieved from http://www.yawningbread.org/arch_2005/yax-444.htm Copyright RTCRM www.slideshare.net/RTCAgency ~5~
  • 7. @TJ (thomas jefferson) #pursuitofhappiness Summary: As one of the “founding fathers,” Thomas Jefferson shaped the Remy Wainfeld, Intern course of American history for centuries to come. With a political ideology Digital Integration & Innovation steeped in universal human rights, Jefferson fought for the protection of individual civil liberties. If Jefferson had access to modern technology, DC Hoya in a New York state of mind. Twitter would have served as the ideal platform to garner support for his Entertainment enthusiast. Food lover. Pysch political ideology, listen to and understand his constituents and involve nerd. Spanish wannabe. the electorate in political dialogue. Key Information As a patriot during the American Revolution, the third President of the United States of America, and a fervent advocate of liberty, Thomas Jefferson will always be remembered for his strong influence on American history and revered for his continuing legacy. Throughout his political career, Jefferson strongly supported many revolutionary causes that championed universal rights based on the concept of human dignity. He constantly strove for political and social progress. As a passionate politician who preferred to speak with his quill pen, Jefferson would have taken full advantage of Twitter. Famous for having authored many patriotic pamphlets, the Declaration of Independence and other political memoranda, Jefferson was entrusted by other politicians with the responsibility of representing the unified message of many revolutionary causes. Due to his eloquent and elegant manipulation of the written word, Jefferson was well known as a silent (in person), but powerful, member of Congress.1 @TJ would have enabled Jefferson to spread the main ideas of these dense documents in compact and easily digestible 140-character snippets. As a supporter of universal human rights, Jefferson could have given a wider audience access to these documents often only available to the political elite, and mobilized a greater portion of the electorate. Twitter could have helped Jefferson better understand the needs, opinions and concerns of American citizens. Often unable to communicate directly with the electorate due to distance, Twitter provides a digital communication pathway. Twitter gives every person a voice, as well as equal access to participate in political dialogue, truly valuing the democratic ideals for which Jefferson fought. Implications and Action Items Due to the inherent democratic nature of Twitter and its ability to connect people, jump-start causes and facilitate dialogue, Jefferson could have greatly utilized the communication platform, bearing in mind the following implications:  Understand Your Audience. The hashtag (#) feature of Twitter aggregates trending topics and further propels popular ideas. The retweet feature enables followers to spread others’ messages to their own followers, and further increase exposure to a particular tweet. These features allow politicians to regularly understand the issues that concern the public, and further adapt their campaign platform and policy recommendations accordingly. Similarly, brands can conduct social listening to gain insight into how people view, understand and relate with their brands.  Speak Directly. The “at” (@) feature allows individuals to speak directly with each other. This feature would have enabled Jefferson, who frequently collaborated with others, to communicate directly with his constituents and involve them in the political discourse. Brands can similarly utilize the @ feature to engage directly with the consumer.  Be the Change. Due to the speed and far-reaching exposure that Twitter grants users in spreading their message, many political movements this past year, including the Arab Spring and Occupy Wall Street, employed Twitter to promote their cause and build a following. As an original American patriot, Jefferson could have employed Twitter to mobilize all segments of the American population, and even the international community. 1 “Thomas Jefferson,” The White House. http://1.usa.gov/2d9VMG Copyright RTCRM www.slideshare.net/RTCAgency ~6~
  • 8. George Washington Knows How to Use the Google Summary: Our first President was well loved by his people, both David BenBassett, Coordinator professionally and personally. A major passion for military ventures turned Digital Integration & Innovation George Washington into a man well versed in strategy and efficiency, skills that established him as the precedent for great Presidents to come. University of Maryland business student. Looking back, which of today’s digital platforms could Washington have Marketing focused. Tennis player. Gadget nerd. benefitted from? Chopping down a cherry tree? There’s an app for that. Searching the twitterverse for people and Writing the Constitution? No problem, with Google Docs. ideas. @benbassett919 Key Information If George Washington were somehow back alive today he would be popular because zombies are trendy. However, he was a man who once relished anything that made himself and his people more effective, and I’m sure Washington would go wide-eyed at the technology we’ve been afforded. He might recall being elected to preside over one of the most important events in U.S. history, the meeting of the First Constitutional Convention. Washington lived his life for democracy and fought both from the front lines and behind a desk to give the American people a voice. While he was not known specifically for his speaking or writing, he was known to collaborate and converse with his soldiers and subordinates. So with that said… Mr. President, meet Google. Google+ and Google Docs, to be specific. Despite its flaws, Google+ (G+) would be a perfect tool for the Convention. With no Expedia or Kayak, many delegates were held up by poor conditions and it took time to assemble everyone in one place. With just a few colonial laptops, Washington could’ve hosted a G+ Constitutional Hangout! Imagine him sitting in the State House with those who had arrived, watching a projection of the remaining delegates’ faces as one after the next took the main spot when they spoke up to make their case. They might even make snarky comments over G-chat as New York bickered with Virginia. Aside from allowing everyone to “be in the room,” Google automatically focuses the screen on the person currently speaking, which would have allowed Washington to easily moderate the convention, stepping in when things got out of hand or he wanted to guide the discussion in another direction. Google Docs, on the other hand, would’ve made writing the actual document a breeze, though it would’ve lacked the fancy parchment-scroll look of the original. Each member could’ve added in bits and pieces as they came up with them, leaving comments and suggestions for later review. Washington may have even shared the draft with the American people, allowing the proud citizens of the early States to help draft the code that would apply to every future generation of Americans. Washington probably would have loved the ability to get all those involved who had stake in the outcome. Implications and Action Items So what would George Washington want us to take away from his introduction to modern technology? He probably would have rejoiced in how connected the people of a nation so much larger than his own have become and would ask us to unite as a strong nation and do some good. Here’s how we can facilitate this:  Get Personal. Phone interviews and conference calls can be awkward and result in misinterpreted information. Use tools like Hangouts, Cisco and Skype to make meetings more personal. Not only does video chat allow you to see faces, but also body language so you can determine whether your audience is keeping up or if they require more explanation.  Get Efficient. With technology, travel time can be productive time. With collaborative tools, all members of a team can work on the same document at the same time without having multiple files, making drafting and deck building a snap.  Get Together. Easy sharing functionality can let you get ideas from the people who interact with your products most frequently; your customers. Reach out to your target customers and pick their brains to ensure you remain customer-centric. Copyright RTCRM www.slideshare.net/RTCAgency ~7~
  • 9. Jackie, 2 repins Summary: Jacqueline Kennedy was known for bringing poise, style and Lian Han, Strategist grace to her famous post as First Lady. In today’s social media Digital Integration & Innovation environment, she would be able to leverage a host of new visual sharing platforms like Pinterest and Flickr to interact directly with her fans and DC resident with a love for new media and art. followers while building a deep media story and providing a “behind-the- Kennedy/Johnson ’60. scenes” glance at life in the Oval Office. Key Information Jacqueline Kennedy Onassis ranks as one of the most visually and culturally vibrant First Ladies in American history. In addition to bringing a dash of class and color to the historically drab White House “scene,” she brought together noted poets, musicians and artists to mingle with statesmen and politicians. Her support of the arts, her sense of fashion and her ability to soften even the tensest diplomatic situations provides enormous context and practical lessons for marketers today. Jackie Kennedy was very much a visual communicator. With her early photojournalism career and her signature fashion sense as well as the dramatic renovation of the White House interior, she would have thrived in today’s environment where shareable media platforms like Pinterest and Flickr engage users through crowd-sourced content. These platforms reflect the same attitude of cultural co-mingling, universal sharing and sophisticated atmosphere that Jackie infused into the White House and American experience. Pinterest would have been an ideal platform for her fans to understand the depth and influences of the iconic Jackie O, from fashion and cuisine to documentation of her international travels and cultural awareness. Flickr, on the other hand, would be a perfect platform to chart the progress of the newly renovated White House interior. Implications So what can we learn from Jacqueline Kennedy’s adaptation to 21st century media? Allowing her photography to show that “slice-of-life” perspective in a controlled, monitored environment would be a perfect outlet for Jackie’s creativity to shine through, in addition to garnering “favorites” and comments from loyal followers. Pinterest’s ability to upload photos and original content alongside repinning and commenting would build a vibrant followership rife with discussion, recycling and new imagery. Pinterest and Flickr both reside within a positive, feedback-driven online community that encourages collaboration between creator and consumer. These platforms provide marketers with the ability to interact directly with supporters while providing a controllable outlet for brand transparency and process. These attributes are key to building an ongoing dialogue and relationship with customers — likely the most important relationship marketing principle. Copyright RTCRM www.slideshare.net/RTCAgency ~8~