As the IT management division of Zoho Corporation, ManageEngine prioritizes flexible solutions that work for all businesses, regardless of size or budget. ManageEngine crafts comprehensive IT management software with a focus on making your job easier. Our 120+ award-winning products and free tools cover everything your IT needs. From network and device management to security and service desk software, we're bringing IT together for an integrated, overarching approach to optimize your IT. ManageEngine offers more than 60 enterprise IT management tools to help you manage all your IT operations, including networks, servers, applications, service desk, Active Directory, security, desktops, and mobile devices. And we've built our tools from the ground up with contextual integration to make sure you can manage IT together, too. We want to make IT simple. And no, we don't mean limited functionality. We mean full functionality, everything you need, laid out simply in a UI that won't make you want to throw your computer at the wall. On top of that, our applications are easy to download, install, configure, and deploy with no third-party support services or help needed. Our product philosophy is driven by you and we've built a strong, in-house R&D team to back that up. We have over 4,000 employees working around the clock to turn your product requests into realities, and we're all using ManageEngine, too. Our software licenses aren't limited by the size of your business or what your future looks like. We'll scale with you.

1. The enterprise IT management division of
Zoho Corporation

2. Disclaimer
This presentation is confidential and is intended, among other things, to present a general
overview of Zoho Corp's ("Zoho") products and services. This presentation is provided for
informational purposes only. The contents are not to be reproduced or distributed to the
public or press. While the information in this presentation is believed to be accurate and
reliable, Zoho makes no representation regarding, and assumes no responsibility or liability
for, the accuracy or completeness of, or any errors or omissions in, any information contained
herein.

3. Zoho Corporation Pte. Ltd
Profitable since its inception, the organisation now has 12000+ employees, millions of
users around the world and offers a diverse range of products and services.
(Est. 1996)
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Enterprise IT
Management Solutions
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.com
Application for Business,
Collaboration and Productivity
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Workflow Orchestration
Software for Business
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All-in-one Training and E-
learning Plartform
.com

4. WebNMS gains popularity and acceptance
for network management solutions by
leading OEMs, ISVs and Service Providers.
AdventNet goes global.
Office in Japan
Zoho Corp, then
AdventNet Inc is born
It all began with Network
Management
1996
2000
ManageEngine is
launched
AdventNet diversifies into
IT Management Solutions
sector
2002
2005
AdventNet enters the cloud
computing domain
Zoho.com is launched
2008
1 Million users globally
AdventNet Inc changes
its name to Zoho
Corporation Pvt Ltd
2009
Reflecting company's pivot
to cloud computing
20 Million users globally
2016
2023
Zoho Corp today -
Bootstraped and Profitable
4 divisions
75 Million+ Zoho.com users
280,000+ ManageEngine clients
190 countries
12000+ Employees
Corp.

6. Thepicturecan'tbedisplayed.

8. Supporting the world during COVID-19 crisis
Zoho Corp is offering its technology and expertise to support and empower Government Institutions, Schools, IT
Teams, Businesses and NGOs during the COVID19 crisis.

9. Our Global Footprint
500K+
IT Helpdesk
Implementations
12.5M
Endpoints Managed
20,000+
Perimeter devices
secured by our SIEM
solutions
220,000
critical resources of 3000
enterprises where protected
from attacks.
40,000+
Active directory
customers across the
world
280,000+
Clients across the
globe
With offices in 6 different countries, 12 data centers, 16 localized landing pages,
and over 200 resellers and partners around the world, ManageEngine is truly a
global company with customers in 190 countries.

10. 12,000+ employees
Including 4000+ dedicated towards ManageEngine.

11. More than 200
channel and technology partners
across the globe

12. Over 280,000
companies in 190 countries
use our software to manage their
complex, multi-vendor, and hybrid IT infrastructures

13. Comprehensive IT Management Software for all your business needs
ManageEngine crafts comprehensive and affordable IT Management softwares that offers ease of
use that SMBs need and powerful features that the largest enterprises demand.
120+
Products and free
tools for real time
IT Management
280,000 clients
have trusted
ManageEngine
across the globe
9/10
Fortune 100
companies use
ManageEngine
Award winning
product portfolio

14. • One of the first Make in India success stories.
• 85% of total workforce is based out of India.
• All of our Research and Development is done in India.
• Headquartered in Chennai. Offices in Tenkasi and Srirangam, Tamil
Nadu and Renigunta, Andhra Pradesh.
• Two Data Centers in India at Chennai and Mumbai.
Made in India. Made for the World

15. wasn't built in a day

17. Industry Agnostic Product Portfolio
ManageEngine Solutions cater to 50+ Industries

18. Smart Offerings -
➥ ManageEngine solutions are available as Bundled package and Stand alone products enabling the user to buy as per their
requirement.
Easy to use products -
➥ ManageEngine was one among the first to offer browser enabled IT management solutions, so that our clients could scale these
solutions across the enterprise without having to worry about platforms.
➥ Pioneers in offering IT management solutions with agent-less monitoring capabilities, so that organizations can relish benefits of IT
management solutions without deployment complexities.
Stay Compliant -
➥ ManageEngine helps clients stay compliant with regulatory mandates like SOX, HIPAA, FISMA, PCI DSS, GLBA, and GDPR
Contextually Integrate -
➥ ManageEngine solutions can integrate with any third party (external) applications or web services
using Application Programming Interface (API) data sent via HTTP Protocol.
Increased value to the user

19. Increased value to the user
Your privacy matters to us
User privacy is paramount to us, and hence we have established a transparent, extensive audit process to adhere to this
new regulation, globally.
• Our GDPR-ready solutions* have embraced the principle of privacy-by-design, to help your organisation adhere and stay compliant to the
regulation in the simplest of ways.
• Constituted an Information Asset Register(IAR), which includes information on all the roles ManageEngine assumes, such as a data controller
and processor. It has a comprehensive coverage of all our data processing procedures.
• Appointed a Data Protection Officers (DPO) across all our internal teams to assess our sub-processors (third party service providers, partners)
and streamlined the contract process with them to ensure that they have addressed the pressing needs of the current security and privacy
regulations.
• Conducted periodic Data Protection Impact Assessments (DPIA). Based on the results, we have put in place appropriate prevention and
mitigation controls on data processing and management.
• Cleaned up our databases to ensure that we have only the latest and most accurate information, including the consent data. This cleanup
process entails terminating our communications with those who haven't consented to receiving marketing communications from us.
• Revised our Privacy Policy to incorporate the requirements of the applicable privacy laws based on our data inventory, data flows, and data
handling practices.

20. Increased value to the user
Native Integrations
Be it managing networks, applications,
and desktops from your IT help desk
console or accessing advanced service
desk analytics, ServiceDesk Plus
enables you to do all of them.
Take Complete Control of
Your IT from Within Your
IT Help Desk
Click here for more details

21. Artificial Intelligence Cloud Deployment Machine Learning
Keeping pace with technology
At ManageEngine, we understand the technological possibilities and what the users want, and that's
exactly what we build and implement in our solutions. Going forward we are perfecting following
technologies in order to solve more of the IT problems our customers face.
Meet Zia (Zoho Intelligent Assistant): Zoho Corp's AI-powered
conversational assistant.

22. Artificial Intelligence
Keeping pace with technology
AI for IT Operations:
• Automatic adaptive threshold configuration.
• Intelligent recommendations for best times to perform firmware upgrades.
• Prevent downtime by controlling errors in configuration changes.
AI for SIEM:
• Detect insider access abuse.
• Enable intelligent detection of data exfiltration.
• Identify root causes for repeated account lockouts and user logon failures.
AI for Endpoint Management:
• Automatically determine the best time to push patches to each endpoint, greatly reducing failures.
• Provide timely notifications for capacity planning by predicting additional licensing requirements
• Identify data leaks, data theft, or attack attempts on smart devices; alert users and administrators
AI for ITSM:
• NLP-enabled chatbots for IT service management
• Identify the right window to push patches to hundreds of machines
• Perform impact analysis and risk minimization during change planning

23. Keeping pace with technology
Cloud Deployment
Manage your IT from the cloud using our award-winning IT management solutions that are hosted on the Zoho's cloud platform that
serves over 45 million users.
ManageEngine solutions are also listed on AWS Marketplace and Microsoft Azure

24. Machine Learning
Keeping pace with technology
Log360 UEBA is powered by Machine Learning (ML), and can detect anomalies by recognizing subtle
shifts in user activity. It helps you identify, qualify, and investigate threats that might otherwise go
unnoticed.
Machine learning helps ServiceDesk Plus in improving search capabilities and knowledge management.
Machine learning in ServiceDesk Plus helps in efficient handling of Level 1 incidents which reduces
the resolution time and increases the efficiency of Help Desk team.

25. Transparent pricing is the core of ManageEngine's licensing strategy.
30-day free trials of the Professional edition.
Customers can continue using the free edition after the trial ends
Solutions that scale with the client's business.
Product licenses are based on number of users/nodes and it scales as per the requirement.
Zero lock-in.
Subscription vs. perpetual pricing
Licensing Strategy

26. Analyst Recognitions
• Applications Manager and Site24x7 for Application Performance Monitoring, 2021
• Desktop Central for Endpoint Management Tools, 2021
• ServiceDesk Plus IT Service Management Tools, 2021
• Log360 for Security Information and Event Management, 2021.
• ManageEngine was recognized as a notable vendor in the Gartner Midmarket
Context: 2021
• Applications Manager for 'Voice of the Customer', 2021
• Desktop Central for Unified Endpoint Management Tools, 2021
• Desktop Central was acknowledged as a strong performer for Unified Endpoint
Management, 2021
Click here for all Product Awards
• ManageEngine was recognized as one of the top vendors for Privileged Access
Management (PAM).
• ManageEngine was recognised as a Leader for Unified Endpoint Management.

27. Analyst Recognitions
Desktop Central was recognized as a leader in:
• IDC MarketScape: Worldwide Unified Endpoint Management for Apple Devices 2021
Vendor Assessment
• IDC MarketScape: Worldwide UEM SMB 2021 Vendor Assessment
• IDC MarketScape: Worldwide Unified Endpoint Management Software 2021 Vendor
Assessment
Desktop Central was also positioned as a major player in:
• IDC MarketScape: Worldwide Unified Endpoint Management Software for
Ruggedized/Internet of Things Deployment 2021 Vendor Assessment
• Password Manager Pro has been recognized by IDG Connect as one of the best
solutions offering SSO capabilities.
Click here for all Product Awards
• ManageEngine's PAM suite was recognized as a Challenger in the Omdia Universe:
Selecting a Privileged Access Management Solution, 2021–22 report.
• ServiceDesk Plus Cloud was one of five ITSM vendors to clear the PinkVERIFY™
ITIL® Assessment.

28. ServiceDesk Plus 4.4 4.3
Log360 4.8 4.6
AD Manager Plus 4.6 4.5
Desktop Central Plus 4.5 4.4
OpManager Plus 4.5 4.6
Password Manager Pro 4.5 4.3
AD SelfService Plus 4.3 4.7
Mobile Device Manager - 4.6
Site 24x7 4.6 4.3
Application Manager 4.5 4.4
Analyst Ratings

29. Case Studies
Medialink after implementing
ManageEngine solutions, Medialink's IT
team freed their schedule when
resolving user access issues. They now
spend more time on core business
needs.
Click here for more case studies.
Desktop Central, ADAudit Plus,
and ADSelfService Plus
Link
Products used
Emperor Group makes password and
patch management a DX essential.
Patch Manager Plus and
Password Manager Pro
Tele-centre automates Log
Management, Cuts Time Taken For
Admin Tasks by 50 percent.
AD360 EventLog
Analyzer, ServiceDesk
Plus
https://www.cdotrends.co
m/story/14309/emperor-
group-makes-password-
and-patch-management-
dx-essential?refresh=auto
https://www.manageengi
ne.com/case-
studies/medialink.html
https://www.manageen
gine.com/case-
studies/tele-centre.html
Japan Business Systems AP saves
valuable time as an MSP with
ManageEngine
ServiceDesk Plus MSP
https://www.manageengi
ne.com/case-
studies/jbsap.html

30. Contact Us
Singapore
Zoho Corporation Pte Ltd
105 Cecil Street , #10-04 The Octagon,Singapore - 069534.
Email: sg-sales@manageengine.com
USA
California
Zoho Corporation
4141 Hacienda Drive, Pleasanton,
CA 94588
Email: sales@manageengine.com
Texas
Zoho Corporation
4708 HWY 71 EDel Valle, TX 78617-
3216
Other Locations:
India
Chennai
Zoho Corporation Private Limited
Estancia IT Park Pvt Ltd
Plot No. 140 & 151, GST Road, Vallancherry
Village, Chengalpattu Taluk, Kanchipuram
District 603 202.
Tenkasi
Zoho Technologies Pvt Ltd
Silaraipuravu Village,
Mathalamparai, Tenkasi, Tirunelveli
District 627 814
Japan
Yokohama
Zoho Japan Corporation
Minato-Mirai-Center building 13F,
3-6-1, Nishi-ku, Yokohama 220-
0012 Japan
Australia
New South Wales
Zoho Corporation Pty Ltd
'05' SE 6 L 6, 12-14 O'Connell Street,
Sydney NSW 2000

31. Scan this QR code or visit
bit.ly/MEsolutionsguide
to download our
solutions guide
www.manageengine.com