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parsonsbehle.com
May 9, 2023 | Sheraton Salt Lake City Hotel
Preventing and Responding to
Workplace Violence and new HB 324
Sean A. Monson
Liz M. Mellem
Sarah Ferguson
2
This presentation is based on available information as of May 9, 2023,
but everyone must understand that the information provided is not a
substitute for legal advice. This presentation is not intended and will
not serve as a substitute for legal counsel on these issues.
Legal Disclaimer
3
4
What is Workplace Violence?
 Workplace violence is any act or threat of physical violence,
harassment, intimidation, or other threatening disruptive behavior
that occurs at the work site. It ranges from threats and verbal abuse
to physical assaults and even homicide. It can affect and involve
employees, clients, customers and visitors. (OSHA; NIOSH)
5
OSHA on Workplace Violence
 General Duty Clause, Section 5(a)(1)
o Employers are required to provide their employees with a place of employment
that "is free from recognizable hazards that are causing or likely to cause death or
serious harm to employees”
 General Duty Clause duty includes inspecting the workplace to discover
and correct a dangerous condition or hazard in the workplace and to give
adequate warning of its existence
 OSHA: “Employers have both a legal duty and a moral obligation to
provide a safe workplace. To prevent loss of life and injuries and to
limit financial losses and potential liability, employers should
institute policies and procedures to prevent violence from
occurring in their workplaces”
6
Four Categories of Workplace Violence Relationships
 Criminal intent (hate crimes, outsiders targeting business)
 Customer/client
 Worker-on-worker
 Personal relationships (overwhelmingly targets women)
7
Bullying and Hazing is Included
 What is it?
o Inter-personal mistreatment, harassment and/or psychological violence
o Can be directed at someone due to their protected class (race, sex,
disability, religion, etc.)
o Can also be unrelated to protected class - Approximately two-thirds of all
harassment is "status-blind,” and poses an occupational health hazard
o Boss is a jerk v. boss is a racist/sexist/etc.
8
Examples – Non-Protected Class Bullying?
 “I don’t give a shit about what you have going on at home, get this
done NOW”
 “You are so damn stupid. Why would you ever think doing that
would be ok?”
 “You have got to be one of the dumbest employees I have ever had
in the past 20 years”
 “Get your lazy ass in here right now, and do some work for a f---ing
change”
9
Bullying and Hazing – Why Does it Happen?
 Hazing and bullying tend to happen in occupations where there is a
culture of toughness that prevails or perceived to be desirable
 Workers who feel that their jobs demand toughness sometimes
decide to haze or bully new employees as some sort of initiation
ritual
 Workers who feel that others aren’t carrying their weight sometimes
decide to bully or harass those employees in hopes that they will
quit
10
Bullying and Hazing – Impacts
 Stress is the most predominant health effect associated with bullying in the
workplace
 Research indicates that workplace stress has significant negative effects that
are correlated to poor mental health and poor physical health, resulting in an
increase in the use of ‘sick days’ or time off from work”
 Researchers have concluded that the negative effects of bullying are so severe
that posttraumatic stress disorder (PTSD) and even suicide are not uncommon
 Those who witness repetitive workplace abuse often choose to leave the place
of employment where the abuse took place
 Workplace bullying can also hinder the organizational dynamics such as group
cohesion, peer communication, and overall performance
11
Workplace Violence – Injuries
 According to the Bureau of Labor Statistics, more than 20,000
private industry workers experience trauma from nonfatal workplace
violence in 2020. These incidents required days away from work.
 Of the victims that experienced trauma from workplace violence:
o 73% female
o 62% aged 25 to 54
o 76% worked in healthcare and social assistance industry
o 22% required 31 or more days away from work to recover
o 22% involved 3 to 5 days away from work
(Source: CDC, National Institute for Occupational Safety and Health)
12
Workplace Violence - Fatalities
 According to the Bureau of Labor Statistics, 392 U.S. workers were
victims of workplace homicide in 2020.
 The makeup of the victims:
o 81% were men
o 44% were aged 25 to 54
o 28% were Black
o 18% were Hispanic
o 30% of victims were performing retail-related tasks such as tending a retail
establishment or waiting on customers
(Source: CDC, National Institute for Occupational Safety and Health)
13
What can employers do?
 Build employee trust, encourage voicing of complaints
 Employee training – spotting risk factors, reporting behavior or
instances
 Creating an emergency action plan
 Conducting mock training exercises – active shooter simulation;
lockdown drill
 Have a policy that prohibits workplace harassment, violence, and
bullying (even if not unlawful harassment)
o Zero-tolerance toward workplace violence, bullying, harassment (should
cover all workers, patients, clients, visitors, contractors, customers, and
anyone else who can come in contact with company personnel)
14
Know the Warning Signs
 Signs of a workplace bully:
o Screaming/yelling, public attempts to humiliate, seeking to do battle when
and where supervisor chooses, needs to compete and "win" to feel good
o Controls all resources (time, budget, support, training) so as to prevent the
victim from being successful in performance of job, job undermining, setting
the victim up to fail
o Constant, personal verbal assaults on the victim’s character, name calling,
belittling, zealous attention to unimportant details, committed to systematic
destruction of the victim’s confidence in abilities
o Manipulates the impression others have of the victim, splits the work group
into taking sides, defames the victim with higher-ups and at next job, killing
the victim’s reputation
15
Know the Warning Signs (continued)
 Warning signs that might indicate future violence:
o Excessive use of alcohol or drugs
o Unexplained absenteeism, change in behavior or decline in job
performance
o Resistance to changes at work or persistent complaining about unfair
treatment
o Emotional responses to criticism, mood swings
o Depression, withdrawal or suicidal comments
16
What if a threat of violence is reported?
 Alert employees potentially under threat ASAP
 Contact law enforcement to report the threat; ask for increased
patrols or protection
 Install security cameras in vulnerable areas
 Lock gates/doors
 Hire private security to protect the workplace for a period of time
after the threat
 File for and secure a TRO/PO against the employee who has made
the threat
17
What to do about the employee who made the threat?
 Investigate the threat
 Document investigation, results of investigation, and course of
action chosen by company (discipline, termination, etc.)
 If discharging the employee, consider:
o Discharging them remotely (don’t bring them into the office)
o Avoid giving advance notice of the impending termination
o If doing it onsite, don’t let employee return to their desk/office/work vehicle
o Alert security in advance and have them prepared to escort employee out
18
The Utah Legislature Responds
 House Bill 324 – passed in
2023 legislative session
 Goes into effect July 1, 2023
 Allows an employer to
petition a court for a
protective order if the
employer “reasonably
believes” that “workplace
violence” has occurred
19
The Utah Legislature Responds
 "Workplace violence" means knowingly causing or threatening to cause
bodily injury to, or significant damage to the property of, a person, if:
(a) the person is:
(i) an employer; or
(ii) an employee performing the employee's duties as an employee; and
(b) (i) the action would cause a reasonable person to feel terrorized, frightened,
intimidated, or harassed; or
(ii) the threat:
(A) would cause a reasonable person to fear that the threat will be
carried out; and
(B) if carried out, would cause a reasonable person to feel terrorized,
frightened, intimidated, or harassed.
20
Getting a Protective Order
 File a petition for protective order
o Ex parte
o After hearing
o If you know that a specific employee has been targeted and you are
seeking a protective order, you must make a good faith effort to notify the
targeted employee
 If ex parte
o Lasts for 21 days until a hearing can be scheduled and employee can be
heard
 If after hearing, protective order is granted
o Can last for up to 18 months
21
Getting a Protective Order
 What to do you get?
o Enjoin the worker from engaging in workplace violence
o Enjoin the worker from threatening the employer or its employees
o Order that the worker stay away from the workplace
 The court is to narrowly craft and limit the order “to the location
where the respondent caused or threatened to cause bodily injury
to, or significant damage to property of, the petitioner or an
employee of the petitioner”
 Cannot enjoin communications of worker (except threats)
22
Getting a Protective Order
 Expiration – order automatically expires on end date
 Unless
o File a motion for extension prior to expiration
 Liability
o Employer is not liable for seeking or not seeking a workplace protective
provided it acts in good faith
23
Getting a Protective Order
 The Act does not:
o Modify the employer’s obligation to provide a safe workplace
o Prohibit a person from engaging in constitutionally protected speech
including non-violent speech and speech involving labor disputes
concerning organized labor
o Prohibit a person from engaging in activity that is part of a labor dispute
24
Nevada Case Study
NRS Chapter 33
 Defines harassment broadly as acts
causing or threatening to cause bodily
harm, harm to property, or substantial
harm to physical or mental health and
safety. NRS 33.240.
 Allows employer to file verified
application for temporary order of
protection if “employer or an authorized
agent of an employer reasonably
believes that harassment in the
workplace has occurred.” NRS 33.250.
25
Troubling Texts
 Employee terminated. Denied
unemployment.
 Started texting the company phone:
o “I will most likely end up in prison. Not
before I take a couple of you f** out
though.”
o “I will take your life just as you helped
take away mine.”
o “I pray you die before me so I can piss
straight on your grave.”
 Seen driving around the mine site
and outside the homes of some of
the men.
26
Filing the ex parte application
 Mine contacted their
employment lawyers.
 Filed an ex parte verified
petition on November 23 (day
before Thanksgiving).
 Court had never seen this type
of filing or used the statute.
 Granted a temporary order.
27
Order
 Extended order was issued in December 2022 after a hearing.
 One month later, the former employee appeared at an employee’s
home in threatening manner.
 Law enforcement was unsure about what the order covered.
 Company’s attorney sought amended order from the Court.
 Since amended order issued, no reports of difficulty with
enforcement.
28
Takeaways
 Training on policies is critical for
reporting purposes
 May need to gather evidence,
including witness statements quickly.
 Courts may still be learning how to
apply the statute – give them lots of
evidence.
 Encourage detailed orders so that
law enforcement understands what
the order means and what it entitles
them to do.
29
Thank You
 Sean A. Monson
smonson@parsonsbehle.com
801.536.6714
 Liz M. Mellem
amellem@parsonsbehle.com
406.317.7240
 Sarah Ferguson
sferguson@parsonsbehle.com
775.789.6555

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Preventing and Responding to Workplace Violence and the New HB 324

  • 1. parsonsbehle.com May 9, 2023 | Sheraton Salt Lake City Hotel Preventing and Responding to Workplace Violence and new HB 324 Sean A. Monson Liz M. Mellem Sarah Ferguson
  • 2. 2 This presentation is based on available information as of May 9, 2023, but everyone must understand that the information provided is not a substitute for legal advice. This presentation is not intended and will not serve as a substitute for legal counsel on these issues. Legal Disclaimer
  • 3. 3
  • 4. 4 What is Workplace Violence?  Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It ranges from threats and verbal abuse to physical assaults and even homicide. It can affect and involve employees, clients, customers and visitors. (OSHA; NIOSH)
  • 5. 5 OSHA on Workplace Violence  General Duty Clause, Section 5(a)(1) o Employers are required to provide their employees with a place of employment that "is free from recognizable hazards that are causing or likely to cause death or serious harm to employees”  General Duty Clause duty includes inspecting the workplace to discover and correct a dangerous condition or hazard in the workplace and to give adequate warning of its existence  OSHA: “Employers have both a legal duty and a moral obligation to provide a safe workplace. To prevent loss of life and injuries and to limit financial losses and potential liability, employers should institute policies and procedures to prevent violence from occurring in their workplaces”
  • 6. 6 Four Categories of Workplace Violence Relationships  Criminal intent (hate crimes, outsiders targeting business)  Customer/client  Worker-on-worker  Personal relationships (overwhelmingly targets women)
  • 7. 7 Bullying and Hazing is Included  What is it? o Inter-personal mistreatment, harassment and/or psychological violence o Can be directed at someone due to their protected class (race, sex, disability, religion, etc.) o Can also be unrelated to protected class - Approximately two-thirds of all harassment is "status-blind,” and poses an occupational health hazard o Boss is a jerk v. boss is a racist/sexist/etc.
  • 8. 8 Examples – Non-Protected Class Bullying?  “I don’t give a shit about what you have going on at home, get this done NOW”  “You are so damn stupid. Why would you ever think doing that would be ok?”  “You have got to be one of the dumbest employees I have ever had in the past 20 years”  “Get your lazy ass in here right now, and do some work for a f---ing change”
  • 9. 9 Bullying and Hazing – Why Does it Happen?  Hazing and bullying tend to happen in occupations where there is a culture of toughness that prevails or perceived to be desirable  Workers who feel that their jobs demand toughness sometimes decide to haze or bully new employees as some sort of initiation ritual  Workers who feel that others aren’t carrying their weight sometimes decide to bully or harass those employees in hopes that they will quit
  • 10. 10 Bullying and Hazing – Impacts  Stress is the most predominant health effect associated with bullying in the workplace  Research indicates that workplace stress has significant negative effects that are correlated to poor mental health and poor physical health, resulting in an increase in the use of ‘sick days’ or time off from work”  Researchers have concluded that the negative effects of bullying are so severe that posttraumatic stress disorder (PTSD) and even suicide are not uncommon  Those who witness repetitive workplace abuse often choose to leave the place of employment where the abuse took place  Workplace bullying can also hinder the organizational dynamics such as group cohesion, peer communication, and overall performance
  • 11. 11 Workplace Violence – Injuries  According to the Bureau of Labor Statistics, more than 20,000 private industry workers experience trauma from nonfatal workplace violence in 2020. These incidents required days away from work.  Of the victims that experienced trauma from workplace violence: o 73% female o 62% aged 25 to 54 o 76% worked in healthcare and social assistance industry o 22% required 31 or more days away from work to recover o 22% involved 3 to 5 days away from work (Source: CDC, National Institute for Occupational Safety and Health)
  • 12. 12 Workplace Violence - Fatalities  According to the Bureau of Labor Statistics, 392 U.S. workers were victims of workplace homicide in 2020.  The makeup of the victims: o 81% were men o 44% were aged 25 to 54 o 28% were Black o 18% were Hispanic o 30% of victims were performing retail-related tasks such as tending a retail establishment or waiting on customers (Source: CDC, National Institute for Occupational Safety and Health)
  • 13. 13 What can employers do?  Build employee trust, encourage voicing of complaints  Employee training – spotting risk factors, reporting behavior or instances  Creating an emergency action plan  Conducting mock training exercises – active shooter simulation; lockdown drill  Have a policy that prohibits workplace harassment, violence, and bullying (even if not unlawful harassment) o Zero-tolerance toward workplace violence, bullying, harassment (should cover all workers, patients, clients, visitors, contractors, customers, and anyone else who can come in contact with company personnel)
  • 14. 14 Know the Warning Signs  Signs of a workplace bully: o Screaming/yelling, public attempts to humiliate, seeking to do battle when and where supervisor chooses, needs to compete and "win" to feel good o Controls all resources (time, budget, support, training) so as to prevent the victim from being successful in performance of job, job undermining, setting the victim up to fail o Constant, personal verbal assaults on the victim’s character, name calling, belittling, zealous attention to unimportant details, committed to systematic destruction of the victim’s confidence in abilities o Manipulates the impression others have of the victim, splits the work group into taking sides, defames the victim with higher-ups and at next job, killing the victim’s reputation
  • 15. 15 Know the Warning Signs (continued)  Warning signs that might indicate future violence: o Excessive use of alcohol or drugs o Unexplained absenteeism, change in behavior or decline in job performance o Resistance to changes at work or persistent complaining about unfair treatment o Emotional responses to criticism, mood swings o Depression, withdrawal or suicidal comments
  • 16. 16 What if a threat of violence is reported?  Alert employees potentially under threat ASAP  Contact law enforcement to report the threat; ask for increased patrols or protection  Install security cameras in vulnerable areas  Lock gates/doors  Hire private security to protect the workplace for a period of time after the threat  File for and secure a TRO/PO against the employee who has made the threat
  • 17. 17 What to do about the employee who made the threat?  Investigate the threat  Document investigation, results of investigation, and course of action chosen by company (discipline, termination, etc.)  If discharging the employee, consider: o Discharging them remotely (don’t bring them into the office) o Avoid giving advance notice of the impending termination o If doing it onsite, don’t let employee return to their desk/office/work vehicle o Alert security in advance and have them prepared to escort employee out
  • 18. 18 The Utah Legislature Responds  House Bill 324 – passed in 2023 legislative session  Goes into effect July 1, 2023  Allows an employer to petition a court for a protective order if the employer “reasonably believes” that “workplace violence” has occurred
  • 19. 19 The Utah Legislature Responds  "Workplace violence" means knowingly causing or threatening to cause bodily injury to, or significant damage to the property of, a person, if: (a) the person is: (i) an employer; or (ii) an employee performing the employee's duties as an employee; and (b) (i) the action would cause a reasonable person to feel terrorized, frightened, intimidated, or harassed; or (ii) the threat: (A) would cause a reasonable person to fear that the threat will be carried out; and (B) if carried out, would cause a reasonable person to feel terrorized, frightened, intimidated, or harassed.
  • 20. 20 Getting a Protective Order  File a petition for protective order o Ex parte o After hearing o If you know that a specific employee has been targeted and you are seeking a protective order, you must make a good faith effort to notify the targeted employee  If ex parte o Lasts for 21 days until a hearing can be scheduled and employee can be heard  If after hearing, protective order is granted o Can last for up to 18 months
  • 21. 21 Getting a Protective Order  What to do you get? o Enjoin the worker from engaging in workplace violence o Enjoin the worker from threatening the employer or its employees o Order that the worker stay away from the workplace  The court is to narrowly craft and limit the order “to the location where the respondent caused or threatened to cause bodily injury to, or significant damage to property of, the petitioner or an employee of the petitioner”  Cannot enjoin communications of worker (except threats)
  • 22. 22 Getting a Protective Order  Expiration – order automatically expires on end date  Unless o File a motion for extension prior to expiration  Liability o Employer is not liable for seeking or not seeking a workplace protective provided it acts in good faith
  • 23. 23 Getting a Protective Order  The Act does not: o Modify the employer’s obligation to provide a safe workplace o Prohibit a person from engaging in constitutionally protected speech including non-violent speech and speech involving labor disputes concerning organized labor o Prohibit a person from engaging in activity that is part of a labor dispute
  • 24. 24 Nevada Case Study NRS Chapter 33  Defines harassment broadly as acts causing or threatening to cause bodily harm, harm to property, or substantial harm to physical or mental health and safety. NRS 33.240.  Allows employer to file verified application for temporary order of protection if “employer or an authorized agent of an employer reasonably believes that harassment in the workplace has occurred.” NRS 33.250.
  • 25. 25 Troubling Texts  Employee terminated. Denied unemployment.  Started texting the company phone: o “I will most likely end up in prison. Not before I take a couple of you f** out though.” o “I will take your life just as you helped take away mine.” o “I pray you die before me so I can piss straight on your grave.”  Seen driving around the mine site and outside the homes of some of the men.
  • 26. 26 Filing the ex parte application  Mine contacted their employment lawyers.  Filed an ex parte verified petition on November 23 (day before Thanksgiving).  Court had never seen this type of filing or used the statute.  Granted a temporary order.
  • 27. 27 Order  Extended order was issued in December 2022 after a hearing.  One month later, the former employee appeared at an employee’s home in threatening manner.  Law enforcement was unsure about what the order covered.  Company’s attorney sought amended order from the Court.  Since amended order issued, no reports of difficulty with enforcement.
  • 28. 28 Takeaways  Training on policies is critical for reporting purposes  May need to gather evidence, including witness statements quickly.  Courts may still be learning how to apply the statute – give them lots of evidence.  Encourage detailed orders so that law enforcement understands what the order means and what it entitles them to do.
  • 29. 29 Thank You  Sean A. Monson smonson@parsonsbehle.com 801.536.6714  Liz M. Mellem amellem@parsonsbehle.com 406.317.7240  Sarah Ferguson sferguson@parsonsbehle.com 775.789.6555

Editor's Notes

  1. The verified application must include, without limitation:       (a) The name of the employer seeking the order;       (b) The name and address, if known, of the person who allegedly committed the harassment in the workplace; and       (c) A detailed description of the events that allegedly constituted harassment in the workplace and the dates on which these events occurred. Allows law enforcement to arrest anyone who violates the order (temporary or extended)
  2. Named five colleagues by name. Had a history of erratic behavior Followed the children of some of the men in his car, yelled at them.
  3. Petition included four declarations. Called the court to make sure the declarants would not be required to appear in person in court. Could also consider filing under seal. Discuss call received by the Court to discuss granting and further hearing. Also encouraged the men to file their own applications for TOP, which most of them did. Also worked with mine management to secure the premises and make sure former employee wasn’t allowed past the gate, etc. Also discussed hiring extra security
  4. Point is that law enforcement and the Courts may still be learning how to apply this statue so try to include as much detail as possible in proposed order. Note that I’m not sure the Utah bill is quite this broad. Also, don’t be afraid to contact clerk for amendments etc. This Court didn’t require much in the way of hearings, but the law requires they do, and others likely would so be prepared with witnesses etc.