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ACC 425: Management Information System
E-commerce
Prepared by: Erhomosele Osareme (B. Sc., M. Sc., ACA)
Department of Accounting, University of Jos, Nigeria
Table of Content
1. Meaning & scope
2. Critical factors
3. E-Accounting
4. Categories
5. Processes
6. Success factors
7. Process flow
8. Legal & regulatory
9. Pros & Cons
10. Challenges
11. Websites
12. Trends
Definition
E-commerce is the exchange of goods, services
and information via electronic networks. The
alternative to E-commerce is traditional
commerce; which does not involve electronic
networks.
E-commerce vs E-business
Although used interchangeably, E-commerce
describes primarily the act of buying and selling.
E-business, on the other hand, is a broader
concept that describes the process of carrying out
business functions and activities online.
E-commerce vs E-business
E-business
E-commerce
E-commerce vs E-business
Organizations are involved in more than just the
buying and selling of goods and services (E-
commerce). Other areas of E-business are; E-
accounting, E-marketing, E-publicity, Etc.
Origin
E-commerce originated in a standard
for the exchange of business
documents, such as orders or
invoices, between suppliers and their
business customers as far back as
1948–49.
E-commerce: The Stats
o In 2020, over two billion people
purchased goods or services online.
o In 2020 e-retail sales surpassed 4.2
trillion U.S. dollars worldwide.
o Globally, 57% of online shoppers buy
from retailers who are overseas.
E-commerce: The Stats
Critical Advancement Factors
These are factors which have contributed
directly and largely to the growth of E-
commerce globally. They provide the
fundamental infrastructure that have
shaped the ecommerce space.
Critical Advancement Factors
o Electronic Data Interchange (EDI)
o Electronic Funds transfer (ETF)
o Computer evolution
o World Wide Web (the Internet)
o Mobile phone evolution
o Social media emergence
E-Accounting
The emergence and growth of E-
commerce has forced the accounting
profession to re-think its practice models.
Now accounting is also practiced using
electronic models and platforms in order to
meet up with the accounting and financial
needs of clients.
Categories of E-commerce
E-commerce categorization is popularly
hinged on the flow of transaction from the
seller to the buyer. Consequently, multiple
E-commerce models have been
identified.
Categories of E-commerce
o Business to Business
o Customer to Customer
o Business to Customer
o Customer to Business
o Business to Authority
o Customer to Authority
E-commerce Processes
E-commerce processes are the logical steps
taken by both buyers and sellers from the start
to finish of an E-commerce transaction.
E-commerce Processes
E-commerce Success Factors
For E-commerce transactions to be
successfully carried out, certain factors need to
be given due consideration.
E-commerce Success Factors
E-commerce Process Flow
Legal & Regulatory Framework
Traditional business processes are usually
regulated by law and institutional regulators.
However, this has been a challenge in the area of
Ecommerce due to certain unique characteristics
and factors.
Legal & Regulatory Framework
o Prevalence
o Dynamism
o Architecture complexity
o Jurisdiction
Pros & Cons of E-commerce
There are advantages and disadvantages to
the use of ecommerce. Differentiating the
impact on buyer from the impact on seller is an
insightful way to measure the impact of E-
commerce.
Pros & Cons of E-commerce
ADVANTAGES DISADVANTAGES
Buyer Buyer
Seller Seller
Pros & Cons of E-commerce
Advantages: Buyer
 Speed
 Convenience
 Round the clock
availability
 Wide range of products
 May save cost
 Adequate information
 Product reviews and
ratings
 Price comparison across
multiple sellers
Pros & Cons of E-commerce
Disadvantages: Buyer
 Security risks
 Sometimes expensive
 Lack of personal touch
 Requires some technical
knowledge.
 Product limitation
 No product inspection
Pros & Cons of E-commerce
Advantages: Seller
 Wider market reach
 Time saving
 Cost saving
 Facilitates market research
 Supports collaboration
with other businesses
 Effective customer service
 Transaction efficiency
Pros & Cons of E-commerce
Disadvantages: Seller
 Risk of fraud
 Dependence on network
availability and security
 Risk of cyber attacks
 Extra responsibility for
security of customer data
 Logistics issues
 Tax and legal issues
 High level of competition
1. Challenges of E-commerce Growth
in Nigeria
 Inadequate regulation
 Poor Electronic penetration
 Manpower shortage
 Power shortage
 Poor IT infrastructure
E-commerce Websites
Ecommerce can be implemented via various
platforms. However, the most popular platform is
an E-commerce website.
1. E-commerce Website
A website is a set of interrelated web
pages, located under a single
domain name, typically owned by a
single person or organization, as a
tool for achieving specific objectives.
1. E-commerce Website-Definition
An E-commerce website is a website
specifically designed and used for
the purpose of buying and selling
products (tangible, digital, services).
E. g Amazon, fiver, Etc.
1. E-commerce Website-Components
1. Product
collection
2. Enquiry system
3. User database
4. Ordering system
5. Payment system
6. Shipping info.
7. Reviews/Rating
8. Sharing
9. Search feature
10. Filter feature
E-commerce Trends
Certain trends have emerged in the ecommerce
space . This is due to the dynamic nature of
technology. From an accounting perspective,
these trends are critical because the impact the
way accounting is being practiced.
1. Cryptocurrency
Cryptocurrency (or “crypto”) is a
digital currency that can be used to
buy goods and services, but uses an
online ledger (blockchain) with strong
cryptography to secure online
transactions.
Cryptocurrency
Popular examples of cryptocurrencies
are Bitcoin, ethereum, teether,
binance coin, cardano, Etc.
Cryptocurrency
Cryptocurrency has become key in
Ecommerce due to its acceptability in
many regions. It remains however to
be seen how the legal and regulatory
issues around it would be addressed.
2. Affiliate Marketing
Affiliate marketing is an advertising
model where third party agents
(affiliates) receive a commission for
generating traffic, leads or sales for a
company’s products.
3. Social Media Advertising
The emergence of social media
platforms have opened up new
opportunities in the E-commerce
space. Buying and selling activities
can now be done on platforms such
as Facebook and Instagram.
4. Cloud Computing
In a bid to improve security, efficiency
and speed; Ecommerce platforms
have made use of a service referred
to as cloud computing.
Cloud Computing
Cloud computing is the delivery of on-
demand computing services
(applications, storage and processing)
typically over the internet and on a
pay-as-you-go basis.
Conclusion
Clearly E-commerce has come to stay. The
covid-19 pandemic probably fast tracked the
growth of Ecommerce activities by at least a few
years. Accountants and businesses must begin
to align their strategy with this dynamic in order
to remain relevant.
ACC 425: Management Information
System
E-commerce
© 2021

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Ecommerce

  • 1. ACC 425: Management Information System E-commerce Prepared by: Erhomosele Osareme (B. Sc., M. Sc., ACA) Department of Accounting, University of Jos, Nigeria
  • 2. Table of Content 1. Meaning & scope 2. Critical factors 3. E-Accounting 4. Categories 5. Processes 6. Success factors 7. Process flow 8. Legal & regulatory 9. Pros & Cons 10. Challenges 11. Websites 12. Trends
  • 3. Definition E-commerce is the exchange of goods, services and information via electronic networks. The alternative to E-commerce is traditional commerce; which does not involve electronic networks.
  • 4. E-commerce vs E-business Although used interchangeably, E-commerce describes primarily the act of buying and selling. E-business, on the other hand, is a broader concept that describes the process of carrying out business functions and activities online.
  • 6. E-commerce vs E-business Organizations are involved in more than just the buying and selling of goods and services (E- commerce). Other areas of E-business are; E- accounting, E-marketing, E-publicity, Etc.
  • 7. Origin E-commerce originated in a standard for the exchange of business documents, such as orders or invoices, between suppliers and their business customers as far back as 1948–49.
  • 8. E-commerce: The Stats o In 2020, over two billion people purchased goods or services online. o In 2020 e-retail sales surpassed 4.2 trillion U.S. dollars worldwide. o Globally, 57% of online shoppers buy from retailers who are overseas.
  • 10. Critical Advancement Factors These are factors which have contributed directly and largely to the growth of E- commerce globally. They provide the fundamental infrastructure that have shaped the ecommerce space.
  • 11. Critical Advancement Factors o Electronic Data Interchange (EDI) o Electronic Funds transfer (ETF) o Computer evolution o World Wide Web (the Internet) o Mobile phone evolution o Social media emergence
  • 12. E-Accounting The emergence and growth of E- commerce has forced the accounting profession to re-think its practice models. Now accounting is also practiced using electronic models and platforms in order to meet up with the accounting and financial needs of clients.
  • 13. Categories of E-commerce E-commerce categorization is popularly hinged on the flow of transaction from the seller to the buyer. Consequently, multiple E-commerce models have been identified.
  • 14. Categories of E-commerce o Business to Business o Customer to Customer o Business to Customer o Customer to Business o Business to Authority o Customer to Authority
  • 15. E-commerce Processes E-commerce processes are the logical steps taken by both buyers and sellers from the start to finish of an E-commerce transaction.
  • 17. E-commerce Success Factors For E-commerce transactions to be successfully carried out, certain factors need to be given due consideration.
  • 20. Legal & Regulatory Framework Traditional business processes are usually regulated by law and institutional regulators. However, this has been a challenge in the area of Ecommerce due to certain unique characteristics and factors.
  • 21. Legal & Regulatory Framework o Prevalence o Dynamism o Architecture complexity o Jurisdiction
  • 22. Pros & Cons of E-commerce There are advantages and disadvantages to the use of ecommerce. Differentiating the impact on buyer from the impact on seller is an insightful way to measure the impact of E- commerce.
  • 23. Pros & Cons of E-commerce ADVANTAGES DISADVANTAGES Buyer Buyer Seller Seller
  • 24. Pros & Cons of E-commerce Advantages: Buyer  Speed  Convenience  Round the clock availability  Wide range of products  May save cost  Adequate information  Product reviews and ratings  Price comparison across multiple sellers
  • 25. Pros & Cons of E-commerce Disadvantages: Buyer  Security risks  Sometimes expensive  Lack of personal touch  Requires some technical knowledge.  Product limitation  No product inspection
  • 26. Pros & Cons of E-commerce Advantages: Seller  Wider market reach  Time saving  Cost saving  Facilitates market research  Supports collaboration with other businesses  Effective customer service  Transaction efficiency
  • 27. Pros & Cons of E-commerce Disadvantages: Seller  Risk of fraud  Dependence on network availability and security  Risk of cyber attacks  Extra responsibility for security of customer data  Logistics issues  Tax and legal issues  High level of competition
  • 28. 1. Challenges of E-commerce Growth in Nigeria  Inadequate regulation  Poor Electronic penetration  Manpower shortage  Power shortage  Poor IT infrastructure
  • 29. E-commerce Websites Ecommerce can be implemented via various platforms. However, the most popular platform is an E-commerce website.
  • 30. 1. E-commerce Website A website is a set of interrelated web pages, located under a single domain name, typically owned by a single person or organization, as a tool for achieving specific objectives.
  • 31. 1. E-commerce Website-Definition An E-commerce website is a website specifically designed and used for the purpose of buying and selling products (tangible, digital, services). E. g Amazon, fiver, Etc.
  • 32. 1. E-commerce Website-Components 1. Product collection 2. Enquiry system 3. User database 4. Ordering system 5. Payment system 6. Shipping info. 7. Reviews/Rating 8. Sharing 9. Search feature 10. Filter feature
  • 33. E-commerce Trends Certain trends have emerged in the ecommerce space . This is due to the dynamic nature of technology. From an accounting perspective, these trends are critical because the impact the way accounting is being practiced.
  • 34. 1. Cryptocurrency Cryptocurrency (or “crypto”) is a digital currency that can be used to buy goods and services, but uses an online ledger (blockchain) with strong cryptography to secure online transactions.
  • 35. Cryptocurrency Popular examples of cryptocurrencies are Bitcoin, ethereum, teether, binance coin, cardano, Etc.
  • 36. Cryptocurrency Cryptocurrency has become key in Ecommerce due to its acceptability in many regions. It remains however to be seen how the legal and regulatory issues around it would be addressed.
  • 37. 2. Affiliate Marketing Affiliate marketing is an advertising model where third party agents (affiliates) receive a commission for generating traffic, leads or sales for a company’s products.
  • 38. 3. Social Media Advertising The emergence of social media platforms have opened up new opportunities in the E-commerce space. Buying and selling activities can now be done on platforms such as Facebook and Instagram.
  • 39. 4. Cloud Computing In a bid to improve security, efficiency and speed; Ecommerce platforms have made use of a service referred to as cloud computing.
  • 40. Cloud Computing Cloud computing is the delivery of on- demand computing services (applications, storage and processing) typically over the internet and on a pay-as-you-go basis.
  • 41. Conclusion Clearly E-commerce has come to stay. The covid-19 pandemic probably fast tracked the growth of Ecommerce activities by at least a few years. Accountants and businesses must begin to align their strategy with this dynamic in order to remain relevant.
  • 42. ACC 425: Management Information System E-commerce © 2021