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Working with the
Community:
Building the Foundations of the Digital
Research Services Single Market
Rob Carrillo
Trust-IT Project Manager
OCRE Communication & Dissemination Lead
The Reach and the Results
2
Approximately 1
million researchers
standing to benefit
through EOSC
474 framework
contracts with
suppliers
12 EO projects
funded
30 cloud projects
funded
9 covid use cases
funded
10,000 research
institutions, universities,
hospitals in 40 countries
More than
doubling cloud
consumption
Strategy
Our Outreach Strategy
allowed OCRE to
continuously build on
its outreach activities.
It ensured that every
single communication
and engagement
activity is connected
and contributes to the
project strategy
3
Procurement for suppliers
Adoption funding calls for demand side
OCRE channels provide visibility
Webinars, workshops, website, podcasts,
4
30k Users of the
OCRE Website
600+ Twitter
Followers
1,260+ LinkedIn
Followers
2.7k YouTube Views
2,360 Email
Subscribers
Direct contributions to project
activities
5
Support for Requirements Gathering
Duration: Jan 1 - Jul. 31, 2019 (M1-M7)
Results by Campaign Duration End
6
45
Orgs.
Represented in
EO surveys
Target: 20
Activities carried out:
Requirements surveys
Requirements workshops
Interviews
Showcase results in a webinar
Reports Produced
29
Disciplines
represented
4
Requirements
workshops
organised
Target: 5
80
Orgs.
Represented in
cloud survey
Target: 40
Target: 1
The OCRE External Advisory Board
Ensuring fairness in adoption
distribution
7
Ensuring cloud procurement success
8
6,199
Tender Page views
12.8%
Conversion Rate
794
Click-
throughs
14%
Lead Conversion Rate
115
Orgs resp.
to Tender
• SEO, web content
• Webinar for 200+
• Announcement
• Social messaging
• Email campaign
• 466 contacts in database
• 39 IT chambers of commerce
• Tracking links pointing to tender
documents
ACTIVITIES Funnel SUCCESS RATES
Ensuring EO procurement success
9
2152
Announcement views
36%
Conversion Rate
774
Click-
throughs
5%
Lead Conversion Rate
37
Responses
• SEO, web content
• Announcement
• Social messaging
• Email campaign
• 272 EO contacts in
database
• EARSC dissemination
• Tracking links pointing to the EO
catalogue listing form
ACTIVITIES Funnel SUCCESS RATES
Ensuring reach for funding calls
Announced through the websites and spread across the OCRE channels,
webinars, outreach to national research councils, EO-using laboratories
10
1st Cloud Call 1st EO Call 2nd Cloud and EO Call
27 applications 20 applications
45 applications
(20 EO and 25 cloud)
OCRE catalogues support self-funded
procurement
11
What’s next?
12
What’s next?
13
Anchor & Spotify
Podcast Series
OCRE Success Stories & Use
Case Videos
Policy Brief
OCRE Cloud Framework
Promotional Pack and outreach
Press release on Project
Impact
Conclusions
• Carefully crafted campaigns ensure comms
activities’ contribution to project goals
• Data is a form of listening
• OCRE was not possible only through the
consortium but through co-creation with our
community

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01-04 Working with the Community - Carrillo.pdf

  • 1. Working with the Community: Building the Foundations of the Digital Research Services Single Market Rob Carrillo Trust-IT Project Manager OCRE Communication & Dissemination Lead
  • 2. The Reach and the Results 2 Approximately 1 million researchers standing to benefit through EOSC 474 framework contracts with suppliers 12 EO projects funded 30 cloud projects funded 9 covid use cases funded 10,000 research institutions, universities, hospitals in 40 countries More than doubling cloud consumption
  • 3. Strategy Our Outreach Strategy allowed OCRE to continuously build on its outreach activities. It ensured that every single communication and engagement activity is connected and contributes to the project strategy 3 Procurement for suppliers Adoption funding calls for demand side
  • 4. OCRE channels provide visibility Webinars, workshops, website, podcasts, 4 30k Users of the OCRE Website 600+ Twitter Followers 1,260+ LinkedIn Followers 2.7k YouTube Views 2,360 Email Subscribers
  • 5. Direct contributions to project activities 5
  • 6. Support for Requirements Gathering Duration: Jan 1 - Jul. 31, 2019 (M1-M7) Results by Campaign Duration End 6 45 Orgs. Represented in EO surveys Target: 20 Activities carried out: Requirements surveys Requirements workshops Interviews Showcase results in a webinar Reports Produced 29 Disciplines represented 4 Requirements workshops organised Target: 5 80 Orgs. Represented in cloud survey Target: 40 Target: 1
  • 7. The OCRE External Advisory Board Ensuring fairness in adoption distribution 7
  • 8. Ensuring cloud procurement success 8 6,199 Tender Page views 12.8% Conversion Rate 794 Click- throughs 14% Lead Conversion Rate 115 Orgs resp. to Tender • SEO, web content • Webinar for 200+ • Announcement • Social messaging • Email campaign • 466 contacts in database • 39 IT chambers of commerce • Tracking links pointing to tender documents ACTIVITIES Funnel SUCCESS RATES
  • 9. Ensuring EO procurement success 9 2152 Announcement views 36% Conversion Rate 774 Click- throughs 5% Lead Conversion Rate 37 Responses • SEO, web content • Announcement • Social messaging • Email campaign • 272 EO contacts in database • EARSC dissemination • Tracking links pointing to the EO catalogue listing form ACTIVITIES Funnel SUCCESS RATES
  • 10. Ensuring reach for funding calls Announced through the websites and spread across the OCRE channels, webinars, outreach to national research councils, EO-using laboratories 10 1st Cloud Call 1st EO Call 2nd Cloud and EO Call 27 applications 20 applications 45 applications (20 EO and 25 cloud)
  • 11. OCRE catalogues support self-funded procurement 11
  • 13. What’s next? 13 Anchor & Spotify Podcast Series OCRE Success Stories & Use Case Videos Policy Brief OCRE Cloud Framework Promotional Pack and outreach Press release on Project Impact
  • 14. Conclusions • Carefully crafted campaigns ensure comms activities’ contribution to project goals • Data is a form of listening • OCRE was not possible only through the consortium but through co-creation with our community