This is under the topic Human Behavior in Organization

1. CHANGE
MANAGEMENT
Prep. by: MS. NORAIMAH S. ABDULBASIT

2. What Is Effective
Organizational Change
Management?
A change management plan can
support a smooth transition and
ensure your employees are guided
through the change journey.

3. 3
♦ PulseLearning presents six
key steps to effective
organizational change
management.

4. 1. Clearly Define The
Change And Align It To
Business Goals
4
♦ In this step it is necessary to determine
the value of the change, which will
quantify the effort and inputs. Change
should always answers the questions
like,
▸ What do we need to change?
▸ Why is this change required?

5. 2. Determine Impacts And
Those Affected
♦ This stage focuses to form the blueprint for
where training and support is needed the
most to mitigate the impacts.
▸ What are the impacts of the change?
▸ Who will the change affect the most?
▸ How will the change be received?
5

6. 3. Develop A
Communication
Strategy
♦ At this stage determine the most
effective means of communication
for the group or individual.
▸ How will the change be
communicated?
▸ How will feedback be managed?
6

7. 4. Provide Effective
Training
♦ It is most important to train the people inside the
organization not to resist the change. Both on-
the-job and off-the-job training will improves
company’s growth.
▸ What behaviors and skills are required to
achieve business results?
▸ What training delivery methods will be most
effective?
7

8. 5. Implement A Support
Structure
♦ It is essential to assist employees to
emotionally and practically adjust to the
change and to build proficiency of behaviors
and technical skills needed to achieve desired
business results.
▸ Where is support most required?
▸ What types of support will be most effective?
8

9. 6. Measure The Change
Process
♦ Throughout the change management process, a
structure should be put in place to measure the
business impact of the changes and ensure that
continued reinforcement opportunities exist to
build proficiencies.
▸ Did the change assist in achieving business goals?
▸ Was the change management process successful?
▸ What could have been done differently?
9

10. “
“Change is the law of
life and those who look
only to the past or
present are certain to
miss the future.”
10
-John F. Kennedy

11. 11
THANK YOU
&
Happy Weekend!

12. REFERENCES:
♦ https://www.pulselearning.com/6-steps-effective-
organizational-change-management/
♦ Kumar, M. S. Organizational Behavior. 1st BBM, 2nd
Semester, 44-45